Food tasted great, filling, and came out in a timely manner. Service was kind and helpful, ambiance warm and welcoming, milkshakes fantastic. 10/10 would come here again read more

The person taking my order was very rude to me for no apparent reason, telling me to go to the back of the line cuz I had cash. He has a bald spot on his head and he duck sucks. read more

Came here for lunch and I ordered the steakhouse burger ($13) and it was made in about 10 minutes. It was cooked to my requested medium and was very juicy. The onion rings were surprisingly the best part of the meal, they were very thin and crispy and the seasoning was just perfect. Overall I'm surprised as this was a quick casual restaurant with very good burger. I would come back again! Food(50%): 8.3 Staff/service(25%): 7.0 Value(25%): 7.5 Overall: 7.8/10 read more

Burger 21 - Ashburn - Burgers Near Me - Ashburn, Virginia

They served the most substandard burger and fries. Claims to be a gourmet burger place. Give me a break! Their online ordering system is not simple and wants too much information including the country where I am living! Save your money and go elsewhere. read more

Our go to weeknight burger place for a quick but super tasty burger. Lots of 'gourmet' style burger options - but our little secret - this buffalo chicken sandwich is the best around. Would be 4 stars but the service has been a little off lately. Not quite as friendly or attentive read more

Me and my friend came here for lunch today sat in the sun in a beautiful day. Matt took our order brought us fries. Checked in on us. He was cool. Cracking jokes and being funny. As he's done one time before when I came in. So very harmless. I made a joke saying let me know when the beer is free. He turned around and said we don't serve your kind!! And tried to clean it up by saying. But you got some white in you. But we can talk about that at another time. I was in shock! Didn't expect that at all! Can't pay me to go back. read more

Arrived about 8:45pm. Closing time was 10pm as advertised on Google (and confirmed with staff). One employee was putting chairs on top of dining room tables an hour and 15 minutes before closing which made us feel as though they didn't want us there. No one behind counter as we were placing our order through the kiosk. Therefore we didn't know the soda fountain wasn't working (and we'd ordered fountain drinks). Had to ask someone where our cups were and that's when they told us it was out of order. One employee, who was clearly on duty, was clapping his hands loudly and singing in the dining room. Onion rings I ordered with salt had none on them. Chicken sliders were mediocre at best. Dining area had broken condiment dispenser and no mayonnaise. Worst BurgerFi experience I've ever encountered. Will go to Burger 21 from now on. read more

Juicy burger joint sequestered in the heart of Loudoun Station. Buttressed by Blackfinn Pub and Famous Toastery, a solid go-to movie theater right around the corner, and the brand spanking new metro station in Ashburn within walking distance. I came around noon, debating on brunch at FT or a quick-and-easy lunch at B-21, my fave local spot to grab a burger at. I decided to cast caution to the wind, and play shotgun roulette with B-21. I swung by here, and was presented with a near-deserted ambiance and a non-existent line. This place sorely needs more patrons, if you ask me. I rolled the 20-sided dice yet again, and went with the Steakhouse Black Pepper (#71) -- a limited time burger, and a likewise signature shake to go hand-in-hand with it -- the Triple Shot Espresso. At the end, I was presented with one of those fancy flag things that flagrantly flew my order number -- #69. Right on, brotha. I would've preferred a digit higher though -- almost hitting the nail on the head, my fave number knocking right next door. Wait was not bad. I chose one of those fancy, four-seater booths adjoining the window. Milkshake arrived first, with presentation on top-tier level. Black, chocolate-coated espresso beans with what looked like cinnamon sprinkled atop it. I had a few sips, and it truly hit the spot, on what felt like the warmest day in the cold, biting heart of Virginia winter. The burger arrived later, shadowing the footsteps of the shake. Luxurious angus beef patty, Swiss cheese riddled with miniature holes that would even make a mouse proud, smoked bacon that skirted the edge of grandeur, and a brioche bun that provided the fitted icing on a medium-rare and well-seasoned cake. While I ate and drank my milkshake in the warm and languorous peace, I thought about my experiences, life choices, and a little of everything. I appreciate the peace that the atmosphere offered me, on a deep and altogether personal level. Burger, pretty solid and a home run in terms of presentation alone. Milkshake, never tried but a signature and unforgettable flavor. All in all, solid experience at B-21. Burgers here are reasonably priced, and have never let me down so far. read more

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$41 for 2 burgers, 2 fries and a tip is A LOT! But they were good. We got the OMG burgers w/ egg and the shared fries, half regular, half sweet potato. We tried the apple cider and toasted marshmallow sauces as recommended with the sweet potato fries, and DAMN! Perfect complement! They're definitely made to order, so be patient. They don't take terribly long, but it's not fast food fast, either. Enjoyed it! read more

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Ordered the Baja burger. Was impressed with the level of detail that went into making a burger for lunch. Huge portion, left stuffed

OK burgers, but we usually go to the Ashburn Pub for similar quality at a better price. For good burgers, Melt in Leesburg, Spelunker's in Front Royal, or Market Burger in Purcellville are all better. read more

Food is soo yummy I recommend to try it especially the burgers and fries there have awesome milkshakes I'll love the chocolate milkshake

Great customer service and was very helpful and kept the place clean. Menu is simple yet decent and has awesome options. I ordered the sliders got the shareable fries which is still A LOT for just two people. They have a huge selection of sauces for your food and I was amazed at how good they actually tasted. Normally, places that have numerous sauces have a lot that are just "ok". B21 all except one tasted delicious and my favorite was the Thai Ketchup!! Definitely will return to try the milkshakes and sweet potato fries. read more

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Awesome burger , tons of sauces and a great feel to the place . Service was quick and friendly . Clean inside and staff quick to pick up after customers were done . read more

Burger 21 - Ashburn - Cinco burger - Burgers Near Me - Ashburn, Virginia

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Probably should not have ordered a salad at a burger joint but c'est la vie....my son and I stopped in before going to Christmas Village at Leesburg Animal Park. It was a Tuesday around 5:15pm and it was pretty empty. Order at the counter,pay, and they bring out the food. My son had the cheeseburger kids meal with fries and an Honest berry lemonade. He ate all the fries (which I vouch were tasty), but his burger was on the burnt side. My salad left a LOT to be desired. It had no nuts on it or romaine lettuce as noted in the description. It was all iceberg and very little goat cheese. The chicken was cold and rubbery-seemed like it came out of a Tysons bag. The one thing that was good was the sauce bar. The spicy Thai ketchup was delicious. I probably would not return based on this visit if I were in the area. Should have gone to chick-fil-a..... read more

Burger 21 - Ashburn - Kid cheeseburger and fries - Burgers Near Me - Ashburn, Virginia

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I was in search of a relatively fast, clean, and nutritious meal prior to my movie at the AMC. I found a delectable Buffalo Cobb salad at Burger 21. Exactly what I required! read more

Burger 21 was great. I order it and had it delivered through Grubhub. It was put together nicely. I got the bacon cheeseburger and the sweet potato fries. Both were delicious. I adored the fries. They were shoe string style and that's something completely different. Highly recommend trying the food! read more

We have come to frequent Burger 21 to enjoy one of the best hamburgers in the area. The staff at Ashburn are friendly and we our experience every time. Highly recommend. read more

Burger 21 - Ashburn - Bacon #3 Bacon Cheesy - Burgers Near Me - Ashburn, Virginia

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Best burger place ever!!!!!! The wait is pretty fast , and the sauce bar is so great! The music inside is nice, but I usually go outside. The burgers don't sit in your stomach weirdly, and it's not too greasy! The workers are also so nice!I don't usually like to make reviews, but this place is amazing! -one thing I would like to add for type one diabetics out there is that they have the whole carb count PDF with nutrition info which is so nice because people don't usually do that! read more

It has good burgers .. Just dropped down to say *amazing burgers / / / \ read more

Burger 21 - Ashburn - Burgers Near Me - Ashburn, Virginia

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Great food! Staff is very friendly. They have many options that I love. Highly recommend this place.

Ordered a buffalo chicken salad and 2 burgers for lunch. Restaurant was not full and service was attentive. Salad was a disaster. Chicken was hard, bone dry and over dressed with buffalo sauce. There was so much buffalo sauce it over powered the ranch, making the salad an acidic mess. Burgers were overcooked. We asked for medium and got well done. Only hero was the onion strings side. Was looking forward, but left bloated and sad. A wasted meal. read more

I'm not a burger fan so I seek alternative options when I eat at a burger joint. Their chili cheese dog is darn good and the Thai shrimp burger is lightly breaded, tasty, and has "umami". The place is family/kid friendly of course. Which kid can say no to sweet potato fries and sliders? Not mine. She loved her cheesy sliders, with the sweet potato and string fries combo. There is also a kids menu with salads, hot dogs, grilled cheese, and chicken tenders. I think what wow'ed me were the variety of sauces. So many to choose from! The Cajun and Thai ketchup were my favorites. I ordered the hazelnut chocolate shake and I didn't like it. The pictures of the huge toasted marshmallows fooled me. If I return, I'll probably try the strawberry or Oreo shakes. read more

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Came here on a Wednesday to get their burger deal! It is $8.99 for a burger and fries which were honestly both delicious. They also offer gluten free buns and an entire row of different sauces to try with their burgers and fries. read more

Burger 21 - Ashburn - Burgers Near Me - Ashburn, Virginia

I used to work near this place so my coworkers and I used to pick-up orders frequently. Their shakes are the best, the banana's foster is my favorite. They have specialty shakes but I usually stick to my go to and this visit was no different. It never lets me down, however, the burger I had was a complete let down. Their Loaded Spud Burger was a dud..it was suppose to feature a potato crisp, chopped applewood smoked bacon, cheddar cheese, scallion cream, cheese & ale sauce with certified beef on a brioche bun. The potato crisp was about the only identifiable thing on the bun besides the obvious meat and bread. I've never been so let down by a burger, the sauce was lacking, there was not even a piece of cheese. It looked like the cook took some shredded cheese and melted it on the patty. The burger was so dry but if you've ever been so hungry because you waited so long to eat, you'll eat anything right?? Yeah, I was at that point... I may or may not go back, I don't know but you'll should really rethink this burger.. read more

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Overall yum! One of our favorite places for shakes but more importantly they have MALTS!!!!! hubbies fav is strawberry malt! They can add malt powder to anything His fav is the patty melt with no sauce... mine is actually their chili cheese dog! Friendly folks, nice atmosphere, yummy burger options.... Order at counter and then they bring to you. Down load their patty perk app to get $5 off. read more

Can't believe I've never reviewed this place before. I've been going here since I moved to VA like 5 years ago. Great fresh burgers with my favorite type of string fries. As I've become vegetarian, I can now enjoy the impossible burger. Love all the sauces, especially the hot ones like Cajun, 21, and Thai. Fast prompt service. Great shakes. About the cost that one would expect, actually maybe a little cheaper given everyone else has raised prices and I didn't notice any big changes. Nice eating area, though the music is a bit loud...but I'm just getting old. read more

Burger 21 - Ashburn - Impossible burger, nice to have veggie options - Burgers Near Me - Ashburn, Virginia

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Screw in burger. The manager laughed like it was funny. Did not have sincere apology and did not explain how the screw got in my food! Original post was taken down not by me. I want them to be held accountable for them putting a screw in my burger. I could of swallowed it! read more

Burger 21 - Ashburn - Screwed up!!! - Burgers Near Me - Ashburn, Virginia

Nice ambience, happy servers and decent food. Glad to have found this place. The onion strings are way too salty otherwise burgers are really good. read more

Destination spot for lunch today and the decision paid off big time. Let me say I am not a big burger person simply because I do not eat much read meat. That chicken tho, their chicken sandwich is to die for!!!! You could see the freshness layered ever so eloquently level upon level. Just fantastic! The fries were totally hot!!! Dipped in some bbq sauce and you are on your way. They have a sauce station with several sauces for you to chose from so you are not limited to my tried and true, you can find you a new sauce bae. I did notice they had toasted marshmallow if that gives you an idea of the variety awaits you. Staff was pleasant friendly. The line was standard to order. Make sure you have the app, not only to earn for your purchases, they also drop freebies and offers on there as well for you to take advantage of. No buyers remorse here! read more

Burger 21 - Ashburn - Monterey Chicken Burger with Fries - Burgers Near Me - Ashburn, Virginia

Stopped on the way to Dulles International. My wife enjoyed her salad and I ordered a burger- both meals were great. Sweet potato fries were good (I'd like them crispier). Burger/Fries spread/dipping sauces were great- a unique feature of the chain. Great atmosphere. Service speed seemed slow, but the quality was great. read more

Burger 21 was great. It's a great place to go by and grab some food if your nearby. I had a family member recommend me to come by here a while ago and I decided to stop by. Place is very clean and the staff are extremely friendly and kind. Although it was a Saturday they weren't too busy and had plenty of seating. Grab a booth if you can and you can enjoy the nice views from your booth. They have different flavors for sauces: thai ketchup, their custom sauce, etc. The marshmallow wasn't really my thing, but I'm sure if your up for it you can go ahead and try! The food overall was good, I think the prices are fair too. You get your food to order and someone brings it by from the busy kitchen nearby. Everything was fresh and the sauces complimented their food well. The sweet potatoes were really well done, maybe dare I say better than their regular fries! Next time, will be trying milkshakes! read more

Burger 21 - Ashburn - Burgers Near Me - Ashburn, Virginia

Go for the Mex Haystack Burger. I enjoyed it. I order through delivery service so I'm not sure of the work atmosphere but the food is great.

Nice burgers. Perfectly cooked. Enjoyed the sauce bar, and the hand washing station. read more

this burger was so fresh and great tasting, service was really good and quick and the place was pretty clean as well, I got the bacon cheese burger added grilled onions, avocado, jalapeños, blue cheese, and substituted lettuce for my bun! it was amazingly fresh and even though the order sounds like a lot is meshed very well together! read more

Burger 21 - Ashburn - #3 Bacon Cheesy Sweet Potato Fries Side Onion Strings Side - Burgers Near Me - Ashburn, Virginia

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This is a hard review of this fast-casual restaurant: My Tuna Poke burger was just wrong. (1 star) It was breaded and fried. My wife's mushroom swiss was cooked as ordered and nicely done (4 stars). The staff was very nice. The place was clean. Sweet potato fries were oversalted and a little overpriced. I will be back for a BURGER. I do not think this is a place to experiment. read more

When it comes to rating this place, I am in agreement with Jim M. --- This is a tough one to judge. There are many good things about it. For example, they serve "fresh Certified Angus beef, never frozen" and that does show in the quality of the meat. However, their default cooking method is medium-well. My burger came out that way and was juicy and flavorful. However, my husband's came out well done, thus a bit on the dry side. Still, he agreed with me about the meat quality. Plus the variety of sauces is excellent with unique flavors like Thai ketchup, for example. It's almost like, "Where to begin?" when choosing. Service is excellent. When we first entered, we weren't quite sure where to place our order. Straight ahead there is the counter when the floats and shakes are made. The ordering station is to the left and doesn't immediately catch your eye. Fortunately, the cashier called out to us to get our attention. He was very friendly with a good sense of humor and he got our order correct. We each had a burger plus we shared a large order of fries. To drink, I had a root beer float while my husband had a Yuengling. All totaled, it was $26 + change. We were given a number to put on a stand at our chosen table. The place still has a new building smell to it, which was surprising. It is kept very clean. Your food is brought to your table when it is ready. The root beer float was uniquely prepared. I was expecting a cup of root beer with a scoop of vanilla ice cream added to it. Instead, I was given a cup with a generous amount of vanilla soft serve ice cream in it and a bottle of Boylan's root beer on the side. To me, Boylan's root beer didn't work too well in this drink because I find its flavoring to be, well...different from the more mainstream root beers. So it seemed to overtake the entire float. Some of the not so good things --- There is no option on the menu to create your own burger. You are limited to the menu offerings. My husband had the "Burger 101" which consists of "fresh and juicy Certified Angus Beef, lettuce, tomato, toasted brioche bun". He was surprised to find that there wasn't the option of adding onion to it. I had "The Bacon Cheesy" which consists of "lettuce, tomato, red onion, applewood smoked bacon, American, cheddar or Swiss cheese, toasted brioche bun". I chose American cheese and ended up giving the onions to my husband, so we were both happy. The portion of bacon was very generous plus it was good quality and not cooked to death. We have a beef with the lettuce (no pun intended---well...not really LOL). It is chopped into small pieces which doesn't work well on a burger. A bigger piece of lettuce that was about the size of the burger would have worked much better. My husband also pointed out that there are no pickles! Still a big plus is that they have staff who walk around the dining area and ask how everything is and if they can get you anything. They also clear away plates, etc. in a timely fashion. If you're not overly familiar with Ashburn, the place isn't very easy to find. It's too easy to assume that it is in the shopping center where Giant is located. However, if you are approaching it from Loudoun County Parkway and you hit the shopping center, you've gone to far. The entrance is on the left on Central Station Drive. There is no traffic light there so it is easy to miss. Plus the apartment/shopping complex that it is in is still unfinished. That said, there is a good sized parking lot next to the place. Would we go back? We both say "yes". The burgers are some of the better ones around, to be sure. We also agree that its rating is between 3 and 4 stars. read more

Burger 21 - Ashburn - Root Beer Float - Burgers Near Me - Ashburn, Virginia

Came here awhile back and enjoyed their burgers, fries, and shakes. Upon entering, we noticed how clean and organized everything was. Place your order with the cashier, she was friendly and quick. You are given a number card. Plenty of seating available. There is no server here, your order is brought to your table when it is ready. Restrooms are in the middle of the restaurant and they are super clean. They also have a hand washing station right in the middle of the restaurant, love it. I really appreciate the customer service here. Everyone was incredibly friendly. The gentleman who prepared our meal even came out at one point and asked us if we were enjoying our meal. He spoke to us for a bit about the history of Burger 21. I thought that was very sweet and professional of him to ask the customers if they were enjoying their meals. I love that they have a sauce bar. I am all about dipping sauces and they have some unique flavors: Apple Cider, Thai Ketchup, and Toasted Marshmallow to name a few. I really enjoyed the Cheese and Ale Fries. The fries are thin and crisp. The cheese sauce had a nice consistency and had great flavor. Their burgers are delicious. The bun is soft, yet holds everything together. The meat patty could have had more flavor but the consistency was on point. The quality of meat is also very good. All the toppings inside added lots of flavor to the burger as a whole. Definitely try their shakes, they have a nice variety of flavors. The ice cream was smooth, creamy, and not overly sweet. This may not be the best burger out there, but when you add on their delicious fries, unique sauce bar, tasty shakes, clean and friendly environment. What else could a gal ask for? It's a solid 4 stars in my book! read more

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Dry aged, Angus burger Tejano style!! It was good, seasoned just right with pepper jack, guac, spicy crema and of course, jalapeños topped off with brioche toasted bread. Every bite brings you closer to experience the taste of the south! read more

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Great experience, great service and yummy food!!! I feel so bad for everyone who had a bad experience, maybe I just got really lucky that night. You first come in and order and find a seat and they bring it to you. The restaurant is spacious and clean with alot of tables and booths. Our milkshakes and food came out pretty quick for a semi-busy night. I ordered the cookies and cream milkshake made with oreos, simple and delicious. My boyfriend ordered the banana foster milkshake, it was too sweet for me but he enjoyed it. For the burger I got the black and bleu with onion strings on top. Oh boy, it definitely hit the spot. Cheat meal gone wild. The meat was flavorful, thick and juicy. The kind of juicy that runs downs your hands when you bite into it. I finished that bad boy quick. We ordered the fries with Ale Cheese dip, it's a cheesy dip with bacon and scallions. Perfect with the thin shoe string fries. I also dipped my fries into the most amazing sauce - thai ketchup. I could put that ish on everything!!! They offer many other different sauces from ragin cajun to toasted marshmellow sauce. Overall, Burger21 to be one of my favorite burger places in the area. Beats five guys any day! It's a little more on the expensive side for a burger joint but its very delicious. The friendly staff even walks around and asks if you're doing okay and gets you whatever you need. No complaints about this place. Just great customer service and big fat juicy burgers for the win! read more

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