This location has gone downhill over time, but I think it's an artifact of the chain just.... trying to do too much. The express pickup, for example, isn't very express, and you'll often wait 5-10 minutes extra for your food to find out it was just waiting around getting cold. I still come here, the food is still good. The ambiance is nice, and it's a convenient place to meet friends or have a meetup with a group. You just have to know exactly what you're getting into I guess, and order earlier than you might think you need to lol. read more

Just picked up stale bagel today. Last week ordered a salad with wilted lettuce and missing ingredients. I will not patronize again.

Quick pick up service, order online and pick up inside. Parking is horrible out front most days, and it's not in the best area. They usually seem pretty crowded inside no matter the time of day! Food is good, nothing spectacular but hits the spot when you're craving it. read more

I had a gift card and I tried their strawberry salad. Nice size portion with a blueberry, lemonade drink. Salad was fresh & the place was very clean and busy. read more

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We love this store. Food is always fresh and delicious. I usually order for rapid pick up and times can be hit or miss, most of the time I am there before it's ready, depending on the time of day. Our favorites are the cheddar broccoli soup and the wild rice soup, yum! Restaurant is very clean and employees are always pleasant. Will definitely return! read more

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Went there this morning for a quick bite to eat, while en route to work. I ordered a sandwich that I was kind of on the fence about (had avocados on it), but I decided to give it a try. Of course the picture was very inviting and I wasn't looking for the sandwich to look exactly like the post, but pretty close. However; upon getting my sandwich, I was kind of disappointed, it look like someone had just thrown my stuff on my sandwich, wrapped it up, and served it (when bread was removed). Now the actual taste of it was pretty good, I would give it another shot, just want my sandwich to not be so sloppily made. The service was okay, the cashier was someone who had just started and wasn't to familiar with the menu, but someone else did come over and assist, of which I can appreciate. The restaurant itself, was clean and well-kept. read more

Panera Bread - Chipotle Chicken, Scrambled Eggs & Avicado - Sandwiches Near Me - Aberdeen, Maryland

Overpriced average food ... used to get their 1/2 sand/ soup until I realized they charge like $15 for that small Portion . Not a value and food is just okay . read more

We were en route to the D.C. area three days ago and we needed to get some dinner, but the Welcome Center we stopped at was charging a humongous amount of money for very little food. We looked up alternatives and it was worth driving further to this Panera, plus it's literally right off of I-95. The woman who took our order was extremely friendly, the manager (who we complimented about the woman) was also very friendly, and the food was delicious & reasonably-priced. The only issue was something we'd encountered at another Panera in MD a few months ago; one of the items we'd ordered was missing. Fortunately we'd checked before leaving (we were going to eat in the car). Otherwise, however, it was a really positive experience. read more

Quality of food is bland, tasteless wouldn't recommend this place, it once the place to go for healthy meals, not today

Food. There was only a selection of five different bagels, not the Panera past where we had a full selection. Order was made incorrect...twice. Not the Panera we are used to. read more

Poor service - didn't listen to order request so had to go back and change soup. Also didn't ask if I wanted chips and receipt was so faded I didn't realize it was wrong read more

Today I ordered a lobster roll from Panera, it tasted bland, no special sauce or mayo, even butter on the roll would've been nice..nothing just a roll with piles of lobster with no taste to it, for $22.00, I could've gone to johnnys poke bowl and had a way better meal..Panera ain't what it used to be, a healthy place to eat..now it's just another cheap restaurant..sad read more

Nothing interesting happened here. I ate a sandwich. And chips and a cookie. Drank water. Nothing happening at Panera is a good thing. I have been on many road trips where I made the error of stopping at a random Panera and it did not go well. In this instance, it went well. Impressive things: * Good service * Good sandwich * Good chips * Good cookie * Free cup of water That concludes this review. Recommended. read more

Panera Bread - Entrance. - Sandwiches Near Me - Aberdeen, Maryland

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I should start by saying I love Panera bread and the 2 star rating is for this experience only. I go to the one on Beards Hill frequently and get their "You Pick Two" for lunch or dinner. Today was my 1st time trying one of their breakfast sandwiches and I was HIGHLY disappointed with the Bacon Egg & Cheese on Ciabatta sandwich I received. Mostly with the egg. I've never seen in my 47 years a folded scrambled egg so thin. Didn't even know you could make folded egg this paper thin. This was basically a $5.00 Bacon and Ciabatta sandwich. YOU LET ME DOWN PANERA BREAD read more

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They're fairly consistent. I come here every now and then to work when I need a break from the kids and some peace and quiet. I feel like the pastries aren't the same as they used to be several years ago. Sometimes they're hard and that's not very appetizing. Otherwise, the service is friendly. And it stays quiet here. read more

Baja warm bowl with chicken and French onion soup. Both were pretty good. Service was good. Lines moved fast. Panera bread is typically good but not really savory in my opinion besides the soups and Mac n cheese. Sandwiches tend to be a bit dry and light. And even so, since this is what I expect, I'm not really disappointed. They're quick so I'll revisit again. read more

Panera Bread - Baja Warm bowl with chicken and French onion soup - Sandwiches Near Me - Aberdeen, Maryland

Would have given this location a 3/5 but... So if you are visiting Aberdeen, you notice that decent food is few and far between. They have plenty of fast food locations, random diners that serve who knows what, gas stations, etc. All the good restaurants are a town away. So if you are visiting Aberdeen, you notice that this Panera is packed like crazy at lunch. I visited this place two days in a row because I suddenly became a Panera member (not a big fan otherwise as I don't go to Panera on a regular basis but I always take advantage of store benefits if it just means me filling out my contact info and registering) and I like getting discounts and free food lol. On both days I had to wait over 10 min for my food. It was good, but it gets annoying when you are wasting your lunch break watching everyone else eat. Didn't say anything or complain. I noticed today that Panera noticed my wait time through their systems and since I'm a Panera member now and gave me a huge $ reward for next visit. It pays to be patient or at least it pays to be a Panera card member! read more

I truly enjoy coming to Panera bread since they now value clean food!! This location does well with conveying information regarding taste and portions when asked. They also do well with the presentation of the food. Sometimes the employees at the register get engaged into their own conversations, the customer is put in the position to have to wait. So I would work on getting the employees to know there a time and a place. When it comes to the speed of service from the food preparers, they have always been wonderful! No complaints! The bathrooms really need work at times. In the several times I have been it's normally dirty each time. From paper all on the floor to unidentifiable items in the sink. It makes a rather clean and decent establishment feel dirty. So I would recommend working on cleaning the bathrooms. Other than the bathrooms and the employees talking at the register the place is pretty decent! read more

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I came here with a large group (19) and overall our experience was mediocre at best. Multiple people in the groups had issues, such as everyone who got Mac and cheese didn't think it was warm enough, the servings of Mac and cheese in the you pick 2 was relatively low, and 3 people in my group had to wait a rather long time for their food (for one order that had multiple meals, the hot meals were ready 6 minutes before the salad was). I can expect this when places are slammed with a large group, but that's what's usually great about Panera- the way they cater to big groups with a variety of tastebuds. My sandwich (chipotle chicken avocado) was well made. Our cashier was really nice and that was great. read more

Stopped here on a road trip to NJ for a quick breakfast. This location is probably the worst Panera bread I've ever been to (and I used to work at a Panera back in the day). The line wasn't very long yet we waited for what felt like 20 mins so I assume they're understaffed. I ordered an oatmeal and I asked if I could order it without nuts. The cashier said yes and I got my food. I was examining it just in case and there were a few nuts in it. Luckily I am not allergic to nuts but I can't imagine what would've happened if I was. They didn't even bother to ask if i was allergic (although I didn't mention it I remember being trained to ask if someone asks for an item to be removed you ask about allergies). Anyway, this was out of town so I'll never be back here. read more

Panera Bread - Asked for no nuts.. - Sandwiches Near Me - Aberdeen, Maryland

We had a great experience at this Panera location (came on a Friday evening). Part of my rapid pick-up order was missing when I arrived, and the staff were very accommodating to remake what was missing. Even after I received my entire order, the staff followed up with me while me and my party were dining to make sure everything in our order was ok. I found the service to be exceptional and going the extra mile. I've stopped at this Panera a few times before since it's on the way home, and I will definitely be coming back! read more

Why is Dena so mean? I never want to interact with her. I would prefer to wait for someone else than to have Dena. I thought it was just during the summer.. nope, still no joy during the holiday season. read more

Good Panera. Great staff. Unfortunately they were out of hummus, cheese foccacia, and medium cup lids. That is at least what I knew they were out of. The young woman who took my order was extremely friendly and informed me of what they were out of. The woman who made the sandwich told me one one of my so called friends said it was ok for my sandwich to be made on sundried tomato bread, which I don't like and have it to go when I ordered it for outside and on real plates etc. I did not have a friend with me so I am not sure what she was talking about. She also said my friend tried to take my sandwich for me, again I didn't have a friend with me, confusing. The sandwich was good and came with chips. I got a cookie for a buck because I ordered a drink, I was not told I could get a cookie for a buck with a drink though. I couldn't get a medium drink cup, no lids, so I was forced to get a large, oh well. Mac and cheese was good,, no silver ware in bag, so went back in to get some and manager said it was in bag, no it wasn't. Ate outside on patio, nice and clean. People were friendly and nice. Alright experience overall. Could be better though. read more

My experience is you can't really go wrong with any of the salads. The Ancient Grains, Arugula and Chicken was no exception. The ingredients were fresh and the salad, with the citrus based dressing, was quite tasty. Combined with the quick service it was a good lunch experience. read more

Panera Bread - Sandwiches Near Me - Aberdeen, Maryland

I want to file a complaint about the customer service received on 3/15/22, order number 700947202 at Cafe #203766. On this day, I placed a mobile order which included a coffee tote for pick-up. I received notification via the mobile app that my order was ready for pick-up at 0810. Upon arrival at the store, I notified the cashier "Dena" that I had a mobile order and had received notification that it was ready. She informed me that she would check on the status and that it was still in progress. I waited patiently for approximately 20 minutes and proceeded to ask Dena about how much longer she thought it would be on the coffee as I was on a tight schedule. My demeanor remained understanding and well-mannered. She walked through the swing door, and I could overhear her ask a gentleman that the customer would like to know how much longer on the coffee. He then began to speak obscene language immediately, and his exact words were, "I don't give a FUCK what that BITCH wants. I will have her damn order ready whenever the FUCK I feel like it." I could overhear someone else in the back questioning him, and he kept saying, "That stupid BITCH out there." When Dena came back out front to address me, I told her she could kindly refund my order as my name was Sharnell and not that B. I. T. C. H. I explained that I overheard the entire conversation and would never return to this business as that is very unprofessional customer service, and I refuse to let anyone disrespect me. The individual expressing the vulgar language never came out. A kind gentleman named Kevin assisted in my refund and told me to take the coffee he was carrying in his hand. I inquired about the gentleman's negative and disgusting behavior and was informed he was "Antwan" and one of the managers. I also filled Kevin in on what I heard and my reason for requesting a refund. WOW! That is crazy that a "man"ager could be so distasteful in their approach to a job they chose! If you do not like your job, pick something that allows you to remain in a room and not interact with the public nor provide customer service. My office will consume Starbucks or Dunkin' Donuts from here on out. The Panera Bread in Aberdeen, Maryland, will not have to worry about any of our employees picking up items for our daily morning breakfast since this is the type of behavior we could be subjected to. read more

We really like the Beards Hill Panera. We always get good service and piping hot food. If they make an err they always fix it, but it doesn't happen often. Wish we had a Panera in Cecil County. Till then we'll keep coming here. read more

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I got off the train in downtown Aberdeen and my dad drove me straight here for lunch. The restrooms and tables were clean, and there were plenty of people behind the counter, so no one waited long for service. I tried the Summer Corn Chowder and thought it was bland and overcooked. The second part of my Pick Two, Thai Chicken Salad, was as good as always. The bread was fresh, although my dad noticed that the bagels are "bread-like" and not put in water before baking. That's okay; it was fast, friendly, mostly tasty and reliable, which was just what we needed. read more

i walk into the store in hopes of reliving myself and enjoying some pizza but instead i was met with a disrespectful teenager. As i walk in to order he does not greet me but rather instead he takes the time to pull his phone out and start checking himself out. It was only when i said excuse me he looked up and took my order. This kid was the most inexperienced person i've ever met i almost had to baby step him through my order. After the fact he has the audacity to call me a Karen and call me a "big back" for eating at this establishment. i was bombarded with a list and combinations of insults. When i asked this worker for his name he said something along the lines of punch made? Im not sure if this was a threat but it will not be tolerated.While i love little cesar's so dearly this male ruined it for me and i will not return. This male was african American 5'7-5'10 with his nosed pierced and a man bun. DO BETTER. Worst customer service ever. I believe he told me his name was Barry but this kid was a total buzzkill. I attempted to ask him a question and he brushed me off in the most aggressive way ever. Not surprise with an aberdeen location, will not be returning. Not to forget he attempted to talk to my daughter and yelled gyat as she walked by. read more

Quick service, excellent staff, clean environment, and delicious food! I highly recommend the breakfast soufflé!

Food was subpar at best today which is a first. I usually love this Panera Bread, but today it tasted like an after thought. My chipotle chicken flatbread barely had a drizzle of sauce on it which sucks because the chipotle sauce is what gives it that razzle dazzle and the lettuce in my salad had brown pieces in it. Definitely won't be in a rush to go back in the near future, but will be sure to update my review the next time I go. read more

It's a Panera. You know exactly what you're getting from one town to the next. This location moves quickly in the morning and the coffee is always hot. There's a lunchtime crush where the kitchen is swamped and you just have to wait. It's busy. It's not their fault. It's just busy. My biggest criticism is that the coffee in the afternoon is often lukewarm and stale. Otherwise, hey, it's a Panera. read more

Hot chocolate and chili to go, for a chilly Saturday in February. Go before the afternoon if you want a variety of bread choices. They sell out quick. Will return for the new cheese fruit danish-/sold out read more

Panera Bread - Hot chocolate w chocolate marshmallows w choco chips! - Sandwiches Near Me - Aberdeen, Maryland

The food was good but not an overall great experience. Thought the turkey chili was good and the Asian salad was tasty but didn't have the chicken and had one slice of avocado that I paid extra for. We were picking the food up curbside through their app and let them know when we arrived. Received the message saying they would be right out and waited 20 minutes in front of the store. Finally, we went in to pick up the food instead. Not so great read more

Had a great experience today. No issues. Joel always has a good attitude and prepares the food in a dependable and expected way. read more

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The first time I came in was shortly after they opened. The people who worked there were very friendly, and even though it was crowded the service was fast and great. The food is awesome, like any other panera I've been too and I'm very happy that they opened one in Aberdeen. Today I went back again. It was quite empty compared to the first time I've been there, so maybe the buzz has warn out a bit. The food was still great. The service seems to be slipping a bit since I wasn't given my roll like I should have been. Other then that it is still a nice tasty meal, especially on a cold day. read more

Super nice cashiers and a commitment to quality. I ordered the pick two for about $8.00. You can pick any half sandwich, cup of soup, or salad. I got the creamy tomato soup and the chipotle chicken panini. You also get a choice of a side of bread, panera brand chips, or an apple. Creamy tomato soup - YUMMY! The soup was chunky with diced tomatoes. It had a very strong acidic and vinegary taste, which I liked. It paired nicely with the sandwich. Chipotle Chicken - This was a rather small sandwich. Big pieces of tender and moist chicken were stacked between white bread. The cheddar cheese melted all over the concoction and had some great crispy bacon to add a crunch to the sanwich. The atmosphere is very relaxed, there are usually some booths that you can snuggle into. A lot of people also study here. read more

Terrible breakfast ...after a 3 hour drive from Stafford...stopped for a pit stop and breakfast. Usually, I hold Panera Bread in high esteem...but I could have had a better breakfast at a truck stop. The coffee was stale and old ..and the soufle was a day old and heated up in a microwave ..gummy and lukewarm....mmm .mm...just how I like it. I felt my $9.00 breakfast didn't live up to the standards other Panera Bread stores maintain. No would have mentioned something to the manager...but he/she was nowhere to be found...and complaining to a teenag worker bee early in the morning...well we all know how that conversation would have gone. I think I will get my morning repast elsewhere from now on while visiting Aberdeen Proving Grounds. read more

Super crazy busy & large location, this Panera has 4 people taking orders and money, and even more in the kitchen. I don't quite understand the option of a side of extra bread with a sandwich lol so I opted for chips, they are included in the price which was cool. Service was fast, hardly had time to get a fountain drink and my tuna sammich was ready for pickup. Came with a pickle too but a little skimpy on the tuna salad, grr. Vegetarian rating: 3+ stars, my veggie driver brought us here specifically for the veg options which included soups and mozzarella/tomato sandwich. Not too hard to get a table but don't bring a big group at noon! From the lunch crowds here you'd think nobody else serves food near APG, but the staff seems to handle it well, except for occasionally wiping off tables, that would be nice. read more

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The cashier was unfriendly. It was not even crowded but It took awhile to get my food. The roasted turkey avocado blt was not good. I want the Sierra turkey back on the menu. read more

This is a very poorly run Panera. Literally the manager is yelling across the store at employees, then yelling at customers. They made my order wrong, I didn't say anything cause it wasn't a big deal. But then I could over hear the manager say to the employee that they shouldn't tell me. They were more concerned that their "regular" received my order. read more