Absolutely Amazing Experience at Pet Town Port Orchard!…read more I've been to Pet Town Belfair before, but this was my first visit to Pet Town Port Orchard, and honestly -- it was outstanding! The staff here are genuinely friendly, knowledgeable, and clearly love what they do. It happened to be Halloween, and my dog (dressed up as Krypto the Super Dog ‍) got a full-size bag of premium dog treats from the kind gal at the counter -- such a sweet surprise! I had questions about dog food and fresh meals, and Dan, who turned out to be the store manager, went above and beyond. He walked me through different options and recommended A Pup Above - Porky's Luau and Natural Balance L.I.D. Lamb & Brown Rice kibble. My dog LOVES this combo -- even more than his Science Diet Small Bites! What stood out most was Dan's professionalism and humility -- he was stocking shelves one minute and giving thoughtful pet nutrition advice the next. You can tell this place has a strong sense of care and community. The store is spotless, well-stocked, and full of great pet supplies, toys, and treats. If you're looking for a local pet store in Port Orchard with amazing staff, fair prices, and real heart, this is it. We'll definitely be back soon -- thank you, Pet Town Port Orchard, for being such a gem!

every time I shop here the staff isn't friendly or helpful at all. I get what I need pet food wise…read morebut the experience is odd- the store itself is really quiet and no one approaches you to help.

My son gave me a Samoyed dog a year ago when he moved out. In the past he took the dog (Nova) to…read morethe groomer every now and then somewhere in Puyallup. Well now Nova is my responsibility. I was not going to bring her to Puyallup from Burien so I looked for another groomer. I went to Pet Smart in Burien. They schedule Nova for the following Friday (today 3/27/2026) at 2:30. They knew the type of dog because they asked the questions. They quoted $90 - $120. Got home, called the son asked him what he had paid in the past, he said about $200. Today I arrive at Pet Smart at 2:25. They take one look at Nova and say this will take about 5 hours, we don't have enough time cause they over booked and they are closing today at 6:00, because they are having their floors redone. Sounds like bullshit. If your quote was low just say so I would have gladly paid more. It is a lot of work and I am willing to pay or you could have got it started and schedule another day to finish the job. So since they did not call to tell me they overbooked (bullshit) and they proved to be unreliable I went to The Wash Dog in White Center. I had the Nova with me and they booked me for this coming Tuesday and are charging $275 + the tip that I will give. These employees at The Wash Dog actually seemed to care more, but I guess when you are a small business you probably try to provide better customer service then a big box store. I highly recommend you pass on Pet Smart and try The Wash Dog in White Center. I will let you all know how it went and post a picture of The Wash Dog results, next week.

This review is for the grooming salon. We have had nothing but EXCELLENT grooming experiences at…read morethis PetSmart Salon. We always use Michelle and she is INCREDIBLE with our two Long Hair Chihuahuas and has excellent grooming skills. She is always attentive to our needs and listens to us in knowing what kind of cuts we want for our dogs. They always come out smelling good and looking great! Five stars for Michelle! The staff there is always friendly and kind and getting an appointment is not too hard. The customer service has been excellent. In the summer time, there can be longer wait times. We have never had any problems, and I highly recommend the Burien Petsmart for grooming, and get Michelle if you can!

They took their Black Lives Matter sign down and honestly this place has seemed to have gone down…read morehill the last few months. This used to be my go to place for my cat but now I'm not so sure it's the best place to be shopping

Our fur baby, Link loved his birthday goodie bag he received! We came here after we visited their…read moreBellevue location last year for our other dog, Zelda's birthday and we were happy to see that they had a closer location to us! As we entered, we were greeted warmly by the employees even though they were both busy with customers, which was very sweet and polite. Once they were done, they asked if we needed any assistance or were looking for anything specific. We informed them of Link's birthday and not only were both our fur babies given treats but a birthday goodie bag. Additionally, we got a toy and some treats for them as there is also a 20% off on your fur baby's birthday! The location was very neat and organized as well as brightly lit. It's really easy to go around, especially when there are other pet owners and their pets. I also just love that they have a birthday section so you can get your pet their birthday treat or accessory. We are extremely grateful and appreciative of All the Best Pet Care and hope that more locations open in the future as they are one of the best pet stores that has consistently shown fantastic customer service and a variety of products that is perfect for all pets.

Friendly, helpful owner. Plenty of selection of pet food and other supplies. Appreciate the…read moreneighborhood store.

This pet shop is small but mighty. They've got nearly everything you'd need for a dog…read more We came in looking for a new raincoat, and they had plenty of options (unlined poncho, thicker unlined coat, and insulated coat) in many sizes. I've tried all kinds of boots and grip socks for our Chihuahua Corgi mix, and they all would fall off immediately because of his slender paws -- we finally found grip socks that work here!! Now we can protect his paws from the hot summer pavement. Another impulse buy was a cool, half-sphere licky mat that I've never seen at the big box stores. You can tell that the selection is carefully curated with quality products. The focus on local and sustainable merchandise is wonderful too. If they carried Honest Kitchen dog food, I wouldn't even need to go to Mud Bay any more!! Plenty of street parking in this area. Store is clean, well-lit, and very organized. Owner was friendly and knowledgeable!

I've never walked into this pet store and been greeted! The cashier, Ashley was the most pleasant…read moreindividual. Hire more people like her!

Stopped in to pick up something real quick. Service was excellent, store was well kept. I noticed…read morethe beta fish are in larger containers with a little aquatic plant. Always makes me sad to see them in tiny containers at the big box stores. Some free samples today which we appreciated as we foster dogs so having a variety will be nice to try some new things. Would definitely recommend this establishment

What an amazing pet store! A little pricier but great to support a small business and quality…read moreproducts so it's definitely worth it. They do have competitive prices on bulk treats too. I was lucky that I went in when Drew Maus was there cutting dogs nails. He is there on Mondays from 12-3 and is so kind and caring. Normally my dog hates getting her nails done but she seemed really comfortable with him and he did a great job and made it quick. Highly recommend this spot and Drew for dog nails!

I really wanted to like this shop, but Pet Elements was a huge letdown. The customer service from…read moreboth the staff and the owner was cold and dismissive. To make matters worse, their inventory is incredibly limited: the selection is poor at best. You can find far better options for your pets at other stores nearby. Save yourself the trouble and go somewhere else.

Came in a while ago and asked if they carried Nature's Logic a while ago as I was waiting for food…read moreat Zippy's next door. (Great burgers ) The employee I spoke with last time was very nice and wasn't sure so she called her boss and said yes they could do that so I mentally noted I could get it here for later and moved along. Don't remember the girls name then, except she had those catty glasses, very helpful and cheerful. Not this time. I go in to order the food I wanted. I came in spoke very clearly and said I needed to make an order and the girl at the counter (springy red hair) seemed displeased and began typing on her computer. She asked what food I needed and once again clearly speaking I said Nature's Logic Sardine and I need a 20 or 25 lb bag. She said oh we don't carry that so I explained what I was told last time I was here so she said ok let me text me boss but I'm not sure when I'll get back to you. Cool. TEXT..? Like who does that professionally? I will not return. Get your employees to take care of business! One star for this visit. A second star is given for the effort, efficiency and quickness to obtain information from the last visit: whoever you were you knew how to get things done.

I'm so happy that A Dog's Dream has a second location in White Center. I've been to their location…read morein Georgetown many times, but the White Center location actually has a parking lot (hooray!) and it's next to Zippy's Burgers (bonus!). Some of the other things I love about the White Center location: + it's larger, so it has more products and greater selection + the DIY dog wash area has a door that closes so your pooch can't run off + the DIY dog wash tub is a new metal tub with a sliding door (I love the vintage tub in the Georgetown shop too, but the new tub feels a little easier to work with) + everyone is so friendly and helpful, especially Jen! Hot tips: Bring your leashed doggo with you for lots of love and attention and treats (duh). Washes are cheaper on Wash Wednesdays! Also, they'll take an adorable Polaroid of your pupper to display on the wall.

Great customer service and a variety of options! It's hard to choose! Went there looking for my…read moredogs birthday gift.

Been coming here on and off for years but we recently adopted a sweet four legged kid who has…read moreCushing's disease and the compassionate and knowledgeable assistance we've received from Windi has been immeasurable! All of the products she's recommended so far have been spot on! I trust her suggestions to the fullest! Compassionate and knowledgeable employees such as Windi are a treasure! Thank you for all of your help!

Suka got a very cute haircut from happy doggy. They really take their time and she looked happy and…read morecalm on the grooming table when I walked in. The place is clean and they play relaxing music for the doggy. They did everything I asked them to and more. Her ears were super clean and they kept her eyelashes. The booking was so easy through varago. We will be back and recommend to others! Thank you!

Brought my Newfoundland here in November. They did a fine job on her. Not as good of a job as our…read moreregular groomer, and my dog was returned to me slightly damp, but Happy Doggy is a few blocks down the street from us so it was convenient and I thought I'd give them a try. One thing I noticed and didn't like was that when I went to pick her up, the groomer let my dog walk from the (I assume) kennel area at the back of the building, all the way to the front of the building, past other dogs on grooming tables, without my dog being on her leash. And then when the groomer and my dog got to the double gate that separates the grooming area from the front of the store, the groomer left my dog - now unattended *and* without a leash - at gate while the groomer walked to the back of the store, and then came back. They could have opened the first of the double gates to contain her, or put her on her leash (ideally *before* walking past all the other dogs) and then handed the leash to me. But no, they just left her unattended with no leash in an area with other dogs, on the other side of the double gates away from me. My dog is sweet and usually fine but is not 100% reliably good with small dogs (and with any dog - there's no guarantee that all dogs will get along with all other dogs at all times; That's why we leash and supervise them.), and I was nervous because there was a small dog on the grooming table next to her while she was unattended. This is a safety issue. My dog ignored that dog and nothing happened, but it was woefully negligent of the groomer. And like I said above, she was retuned to me slightly damp. Not a huge deal for her, not ideal, but meh. Cost was $155 before tip. My dog's previous full groom (with a different grooming business) had been the prior August, and she had had a full brush-out (no bath) in June, 5 months before I brought her to Happy Doggy. I recently brought my dog back for a scheduled groom at Happy Doggy in March. I received a text two days before her appointment saying they did not have my dog's rabies vaccine on file. That was weird, because they should have had it on file from her groom in November. When we arrived they said they had found it, but still, it seemed like they were disorganized with their vaccine records. I had scheduled for the same groom as we had done in November. It wasn't until I and my dog were physically in the store and checked in, that one of the groomers came up to us and told us that because it had been over six months since my dog's previous groom (It hadn't been over 6 months, it had been 4), that it would be "at least $400-500" for this groom. Imo a price discrepancy like that needs to be noted at the time of schedule. I'm sure they saw on my face that that wasn't what I expected. They asked if I needed to reschedule, and I decided to reschedule with the intention to later cancel, frankly to avoid any cancelation fees, because a business that jumps their groom price from $155 to $400-500+ in 4 months, seems like the kind of place that would slap a cancelation fee on a client who needs to cancel same-day because if their ridiculous price jump. The non-transparent pricing alone is reason enough for us to never come back. Letting my dog walk from the back to front of the store off leash and then leaving her unattended, already had me questioning this business anyway, so it's probably for the best that we go back to our previous groomer or seek other options, anyway.