Every time I come here I leave in a bad mood because of how poorly the employees treat me. The costumer service is absolutely terrible! The girls that work here are always rude and when you ask for something they act like it's such an inconvenience. Like seriously just smile for once! read more

This place was good before. but now it is anything but. First of all, please note this is a drive thru. We ate in. My girl freind's food was cold and I waited nearly 15 minutes to get mine! Then, it was watery and tasetless. I have never been to a worse drive thru in my life. They weren't even sorry when they delivered my soggy food 15 minutes late! Stay away friends...far away! read more

Stopped in for a quick lunch, I was surprised by how clean this resturant is. It was lunch time and the place was spotless. Everything was neat at the drink bar. All the tables were clean, the floor was spotless. The food area was also spotless. By far the cleanest Panda I have been at. The food was exactly like the pictures, and the servings were plenty. I will definitely be going back. read more

I used to get Tofu Eggplant from this location. It's the only thing I eat. They don't have it ready like other items. I have to ask them to make it. Last couple of time I visited, they stopped making the tofu eggplant for me. I don't know why. The did offer to make other tofu items that are not on the menu. I tried once, it wasn't as good. After that, I don't go to this location anymore. read more

I keep giving this location a try and 3 out of 4 times the food has been horrible. Rice is still crunchy and food is dry of sauce and cold. I'm so bummed because I love panda! But you guys need some help. read more

Terrible, this place is the worst Panda Express ever. They take forever!!! Do not waste your time thinking the drivethru will save you time because it absolutely will not!! read more

Was driving by at about 10:30 pm and all of the open signs were still on. So I drove up and nobody answered yet the open signs were still on. We went to drive off and there was a girl cleaning the windows shaking her head saying they were closed. Maybe if the staff was knowledgable and on top of it things like this wouldn't happen and they would have better reviews! This crew needs to get it together read more

When I arrived the cashier cut me off. And proceeded to tell me do you want to know what we do have before I could make my order. I understand I arrived at 9:30 and they closed at 10:00 p.m., but there was still a half hour on the clock. The food that they served me was rancid and old. It was the worst order I've ever had from Panda Express. I'm an understanding guy and still made an order with there remaining items, but what they served me was trash. I really don't appreciate poor customer service or clearly very unfresh food. read more

In my recent experience, of purchasing food at this location, I was severely disappointed and unsatisfied with their customer service, and the food quality. My family and I were very content on our way to have a decent meal at Panda Express, once we had begun to give our order at the drive thru window, the attendant to our dismay was very short with their words , quite arrogant, and not friendly whatsoever which was quite, unpleasant. Once we had received our meal and made our way home to our astonishment and disbelief, our plates did not meet the standards of a full plate. The two on-trays were not at the correct quantity level as well as the side of Chow Mien, we were served old noodles because the majority of the Chow Mien was onion and cabbage leaving us the dry noodles mixed in. A 25 mile drive, and a waste of 40 dollars for an indecent meal and poor customer service definitely makes my family and I consider never returning. read more

I've been here twice now with my mom. So far, the inside is very clean, both at the seating area and the food area. I give it four stars because it is easy to find (on the south side of the street), there's a drive thru, and the customer service has been excellent both times. Their food is, well Panda, so it tastes the same as every other Panda. I was just glad to see more food options in Yucaipa other than burgers. read more

I love this panda express. The staff is very friendly and the food is always fresh! Prices are reasonable. Don't forget to grab some cheese rangoons before you leave, they are delicious! read more

I was a little disappointed today with their service. I ordered green bean chicken breast today at noon and she said well it's not ready yet. I said okay, do you know when it will be ready. She said I can't give you a time. I said okay. Not very happy when a restaurant is not prepared for lunchtime. Won't be returning here again. read more

I love this panda express its like a big family and they treat their customers great and with respect and patience.

Alway out of string bean chicken by 5pm, really?! I'll try one of the other places in town next time

I'm extremely disappointed with the service we received at Panda Express tonight. The portions were smaller than I have ever seen on a panda bowl. My sons bowl had 5 small pieces of orange chicken on it and a small amount of rice. The employees are extremely rude and didn't even get us fortune cookies I had to go back and ask for some just to be greeted by extremely snotty employees.? I will definitely not be back to this Panda Express. I honestly have no idea how they stay in business with the prices they charge for portions that keep getting smaller and smaller. This was by the far the worst though that I have seen and these employees should be ashamed of themselves. *** update *** the passion tea tasted old and stale so I talked to Brenda the assistant manager was extremely rude and belligerent with me and as I was walking out one of the male employees yelled out there's always pick up sticks... great way to run a business Panda Express! No offer of a discount or refund by management even when confronted with these issues that are obviously on going. The only reason we ended up not throwing the food away was because I just spent 29 dollars on it and my two kids were super hungry. What a way to ruin a night! read more

Very satisfied with this location and the service. Whenever my order has been short or wrong they have been quick to fix or replace and usually has happened when they were very busy. read more

If I could rate 0 stars I would. Its unfortunate to leave a negative review, however every time I go through the drive thru, the employees are rude. The last 3 times I've gone, my order is incorrect. It's lead me to take my time to actually write an overdue bad review! They like to argue that I didn't order what I ordered. (I know what I want and why would I order something I don't want??) Once I got home I looked in the bag and it was not what I ordered. I ordered a kids meal and got a plate with only fried rice and chow mein. I called and the Supervisor refused to fix my order. She stated that she could only give me a kids meal if that is what is on the receipt. That was the whole problem. I ordered a kids meal and was charged for a plate that I did not order. I'm not trying to get free food I'm just trying to get what I ordered. I get we are all going through things and living during a difficult time buuuut the attitude and lack of customer service the employees have is sad for the company! read more

I love this Panda Express !1 They are always so friendly & the drive thru service is amazing and fast .. Great Customer Service at this location . read more

I'm wondering if this place is closing? Went there yesterday to a sign that said cash only no credit or debit so I ordered then at the window I asked the girl I hope your not closing your my fav place in Yucaipa she turned away and slammed the window shut if that wasn't enough I ate my food and was honored with food poisoning as that's all I ate yesterday and I know it's not the flu. So are you closing your doors and just finishing the food you have left? Not a happy customer read more

This is the best panda express EVER, awesome service and the manager (Elsa) was super friendly and polite. The entire staff was very easy to talk to and answered any questions I had with the menu. The service was fast and the restraunt itself was VERY tidy. This is now one of my top choices of places to go for lunch. read more

I'm a fan I mean for under 10 bucks not bad . food is good as well as the service 5 stara read more

the girl randy was completely rude the way she handled everything from over the speaker to paying and getting my food.... she forsure needs a better job where she doesn't interact with others or she needs to learn how to treat people. read more

Was a great place but has gone bad always bad food through the drive-through they act like they care but they don't just keeps happening

Lack of management. Always out of string bean chicken. Front line service girls stumble all over each other messing up each other's boxes and orders. They don't keep the chef informed of what they are running out of. Waited over 30 minutes for my to go order. Got home and it was the wrong order!!!! REALLY?!?!? My advise... don't waste your hard earned money. Go somewhere else. read more

Wish I could give them negative stars for their poor service, poor management and lack of cleanliness and organization. Horrible service overpriced soggy prepackaged frozen reheated food. Save yourself the money eat anywhere in Yucaipa except Panda Express. The manager Elsa needs customer service training or a job somewhere that doesn't have customers, maybe a warehouse job. Upper management should pay a surprise visit. So should the environmental health department. Eat at your own risk. read more

The girl working the drive through window was outstanding. She had a positive attitude and was extremely polite. She thanked me for my order after I placed it, then greeted me with a smile upon my arrival to the window. She then thanked me again and smiled as I received my order and exited the drive through. I normally don't do these survey's, but she was such a delight that I just had to come home and let you know that she is definitely a breath of fresh air. Definitely an asset to this facility! read more

Not a big fan of this place to begin with, but this location seems to be particularly bad? I love heat in Chinese food, but their Kung Pao is WAY too hot, seemingly much hotter than the Redlands location. Egg rolls were disgusting-we've tried it twice and won't be back. read more

The first time that I dined at this location, the food was cold, salty and tasted old. I thought I would give it another try. When we pulled up at the drive thru, it took a long time for someone to take our order. Once we got our order taken, we waited and waited and waited behind one car in front of us to receive their order. After 20 minutes of this, we backed up and left. The business was empty other than us and the car in front of us. We ate at Panda Express in other cities and never experienced such poor service and bad tasting food. Yucaipa's Panda Express represents the company in a poor fashion and lacks any management abilities to let it come to this. Word of advice, don't waste your time and money at this location. read more

The food quality here is usually good however, the service sucks! I've lived here 5 years and it hasn't got any better. Decided to leave a yelp review tonight because I was beyond frustrated. Placed an online order that said it would take 30 minutes before it was ready. So, I wait and go at the time of pickup only to be told they don't have an online order for me. I paid online so I'm not real happy at this point. The gal asks me my name 3 times and days she says she will look at the open orders. 5 minutes later they find my order and say, "sorry, we will start making it now." About 7 minutes later they give me my order. Now, online I didn't have an option to order the crispy noodles so in the notes I requested they add them on. So when I ask if they included those the gal looks at me and and disappears. Another 4 minutes passes and she comes back with the crispy noodles and says I owe her $1. Really? You didn't have my order ready, clearly didn't read the notes in my order, I waited at least 20 minutes in the drive thru and you won't comp a $1 bag of crispy noodles? To which she replied, "sorry, it's a $1." Ugh. read more

they're not very nice. only some of the employees. and it seems like they want you to leave right away because they ask you what you what ahead of time. it was very rude of them to do that. read more

Disapointed expecting a good taste on nuddles pass they need to learn how to cook this basic food also their other items not the best seems like panda it's made of others than chinnese sorry but u have lot of competitors am not one just an unhappy customer that's all read more

Worst. Panda. Ever. I love Panda but this one tries to suck and succeeds EVERY time. They need to close the drivethru because they have never gotten our order right. It's literally like you're being punked every time. Tonight is the last straw. We are over it. Goodbye Panda. read more

Food looks like it tastes better in the pictures, but where doesn't it? Tonight I had the Angus beef and the Bacon Chicken. The chicken was good, but the beef was very dry. Also, my rice tasted a bit over cooked. Finally, as usual, their fortune cookies don't have lotto numbers nor do they teach you how to say things in Chinese. Often the fortune cookies offer advice. Who wants an advice cookie? read more

I've been eating at this location since the day it has opened! It has the friendliest staff and amazing food. One thing they could do differently is show what ingredients it takes to wok the food together before it goes out to be ordered. read more

I like it . the times i been here i been treated fair . food is good . i have nothing to say but good things about panda

I could give them 0 star if I had the option. I ordered online and tried to confirm the order from Panda Express Yucaipa store. The claimed manager "Liz" was rude on the phone and told me that she could not find the order. She also told me that she might receive the order from email later. I walked in the Yucaipa Panda Express to pick up the food one hour later. She came to me the same way , no greetings and rude. I showed her my confirmation email of the online order. She said that "I have to check my email. There is nothing I can do for you if I don't receive the email". She went to the back of the restaurant and came back in one minute with the email of order. It seemed that she did not care about the online order or serve her customers. She received my phone call and did not bother to check her email after an hour. They put my to-go order together without a fork or spoon. I went Panda Express online to complain and received an email from "AI J." from Guest relation asking about details. It has been a week after I sent them the "details" and I never heard back from anyone from Panda. It has been a disappointing experience with Panda considering we have been long term customers. read more

The food was pretty good and I like that the place is pretty clean. They were out of the passion tea, which I love. Not a big deal since it was evening time and I don't expect them to make a whole new batch just for me. What upsets me about it is that they don't put some kind of tag on the dispenser to let customers know it's out. I flipped the handle to dispense the tea and a little bit came out. What do I do now? Go get a new cup? I don't want my soda tasting like tea and soda. I ended up getting the over sugary tea from the soda dispenser to try and match up the taste as close as possible. Also their ice dispenser wasn't working and they kept handing out cups and the customers had to keep coming back up to the counter to ask for ice (filled from the drive-thru soda machine). Why not ask people if they want ice in advance? Why not put up a sign saying the ice machine is out of order? This place has lots of potential. I know they can do better than this. read more

I love this Panda Express, it's the best one around. The staff is always smiling and friendly. The foods always hot and fresh. This is one of the cleanest fast food restaurants that I've ever seen. I bring my family here to eat on a regular basis. read more

This location is one of my top three Pandas ive been too the service is great and their food could be one of the best i tasted so far.

i would just like to say that i have been to a lot of panda expresses and i consider it my treat every now and then,but i havent gone to this location in four months due to the last time i went there and spent 13 bucks and didnt even get full,i thought she was putting very little in but when i got home i was so irratated i had to cut myself off from my treats ,i dont want to be ripped off again,i read the same review from someone else,corporate said on yelp they were going to LOOK INTO IT,they have said nothing since,arrghhhh read more