I was in here in line,ordering and waiting for my order to be ready for over half an hour on food to go. Place is short hand with staff, especially with cooks. Never come here go somewhere else,its over price and over hype. Next time I'll go get tacos across the street. read more

This place is getting worse and worse. The proportions they give you is less and less. Some times my plate looks like a kids meal. I end up still hungry. read more

25 minutes wait time on my timed lunch manager tina did not even offer anything for my inconvenience that is why im no longer spending my money in this location, all i wanted was a free drink for the 20 plus people in line i waited for. Lots of customers walked out. They dont care for there customers hope corporate panda express sees this. read more

Panda Express - Walked in at 6:45 didnt get to even pay till 27 minutes later horrible wait time never again!!! One star. - Chinese Near Me - Palmdale, California

Omg I love this place. The food is always so fresh. Staff is so nice. Short wait. I would highly recommend this place. read more

Panda Express - Love this place - Chinese Near Me - Palmdale, California

Out of all the Panda Express in Southern California, this one is the most stingy. I'm surprised they didn't count the noodles on the Chow mein and the grains of rice. It's as if it's coming out of the person serving you's paycheck. Oh and they use this little tactic, they put the rice in the middle to give the illusion that they're giving you more. Or they will let it over flow the meat section to once again, give you the illusion that you're getting more. read more

I walked in around 2:45 and ordered two bowls with mushroom chicken i told her i would wait for a new batch because the other one only had veggies and when i got my food i didnt check it so i went all the way home to literally no chicken just mushrooms and i called to speak to the manager and her name was Laura and she was like well what do you want me to do like wtf your the manager you guys should give me what I payed for! I didnt pay for veggies and rice, she was so careless about the situation this panda is so stingy like if it's coming out there pockets!! read more

One of the best Panda Express it is usually busy with a line but its well worth the wait the food is all fresh the honey sesame chicken is really good and if they're almost out of an item they will make a new item fresh for you read more

Panda Express - Chinese Near Me - Palmdale, California

Excellent customer service! Food was super fresh! They will worked with my vegan needs...Definitely will be coming back!

This is the worst Panda Express I've been to in my entire life! Where is the management? The line was out the door and every worker was moving so slow! How does it take them so long to serve food when the food is already made? All you have to do is serve and charge that's it! Their portions are the smallest that I have ever seen, and I just think thats just because they are scared of running out of food. The Panda by Target is the best in the AV those employees can run circles around the ones here. This store has potential but they seriously need help by their corporate managers or district managers. read more

Been to a number of Panda Express over the last few years. The experience I had today was the worst. Went through the drive through and ordered mushroom chicken and orange chicken (2 separate items). We stopped in the Sam's club parking lot (50 yards away) to eat. The orange chicken was more cold than warm, the noodles were dry and cold. The mushroom chicken was luke warn,the rise was half cold and half warm. The experience was not good, cold dry food. I will never visit another Panda Express again. read more

So I get the whole covid thing which I'm down for. But here I am waiting in line for 40 mins and come to find out that it's the wrong line. Like the staff knows ur out there and there just laughing there faces off. Done with panda. Thanks for my Mother's Day fuck up. read more

Mf's are stingy as hell. They give u 4-5 orange chickens and 5 honey walnut shrimp. 80% of my food is rice

I love Panda Express. This location is the closest I love by. Their service is slow and I have had my order screwed up once. That problem I took care of. They should change their speed in service. The other locations in the A.V have better service than this location. The problem is that those locations are too far. I hope this location changes. read more

This Panda Express on the East Side of Palmdale usually looks clean, people are friendly, but it is an inconvenience because they do not have a drive thru, and there's usually a big line that wraps around once you go in, and this is not the first time I've been in here. If it wasn't for the long lines I would give it five stars, plenty of parking around since the other adjacent stores closed shop, except Cost Cutters next door. read more

Catering For Our Mom, She Loved Her Lunch Surprise For Early Mother's Day (Her Fav) We Were Very Happy With The Service! read more

I love love love Panda Express. This location is close to my house the food is always great and fresh and the staff is friendly. I also love the free entree coupon attached to just about every receipt. Oh yes, they have also recently remodeled thus location. Very nice inside. read more

Worst customer service ever!! I ordered the food online to pick up at 6 pm & paid with my credit card. I received email confirmation for my order that include order number & the items I placed the order. I arrived at Panda store at 6 pm exactly and they told me that my order was not ready. One of the worker asked me to wait outside and they will call me when my order's ready which was fine with me. I waited like 5 mins, no call so I went in again. The worker who helped me saw me & came with another worker I guess she was the manager. They claimed me that my order never printed out. I showed them my email confirmation and they told me they will get ready my order & call my name when it's ready. I went out and waited outside of the Panda store for another 10 mins. I heard they call my name so I went it again and they handed me small bag saying that was all my order. I ordered 2 family meal & one large entree for extra which never could fit in one small bag. I checked the food while the manager names Ashley with me. The items were not correct & I showed her my email again that the bag I received was not what I ordered. Ashley told me that my order is not in their system and asked me to if I paid the order. I showed her email confirmation AGAIN and I also showed her my online credit card statement that clearly stated the money already charged from Panda. Ashley the manager told me to wait outside again so I waited another 10 mins. After all the wait, she called my name and she cannot give the food nor refund my money immediately since my order is not in their system. Wth!!! If they cannot find my order then why do they accept order thru online & charge my credit card??? If they cannot give the food, they should refund my money at their hand. Ashley handed me 1-800 number and told me to call the headquarter to get the refund. I wasted my time & money for nothing. Anyone who tries to place order online, be aware & call them before heading to Panda. Their service are worst and their system is horrible!!!! read more

Worse Panda Express to go to, i asked for orange chicken in my order and the co-worker who goes by the name of "FLO"only served juice I asked her for more chicken and she only put me one piece of orange chicken, same with the chowmein . How ridiculous . And to top it off that place was dirty. Nowhere to sit, the tables where full of rice and pieces of food. Never going back . read more

They need to teach people to cut the chicken and not turn it into hash. People seem lazy here.

This is not the time to serve bad food to your customers. And then insist on keeping their money when they complain.There isn't many places to chose from while we're going through this virus. So don't take advantage of your customers. I chose to stop at Panda Express on 47th in Palmdale. I ordered a bowl of vegetable and teriyaki chicken, and vegetable spring rolls. I don't like their sauces, so I told them, no thank you , on sauces. My bill came to $12.10. When I arrived home , the food tasted off. I offered it to my dogs and they refused the chicken. I bought it back to Panda Express. I had everything I paid for, except the spring rolls, which I ate, and sauces, which I did not receive. The manager refused to refund my money because I didn't have the spring rolls and sauces. I explained to her that I did not receive any sauces and I was more than happy to pay for the rolls. She refused. She Insisted that I had have everything that was on my receipt. Managers, like her, should not be in her position, they destroy the business and customers will go else where. I won't be back. So two spring rolls cost me $12.10. Now,you lost a pissed off customer. Who will be a negative voice on the internet. Good for you, Panda Express!! No, Rudy , you can't buy me off with a couple of coupons. My review stands. You have awful people working for yo read more

My husband just came home with a Panda bowl for me. All rice with bits of Kung Pao chicken on top. Store #1042 in Palmdale CA. Difference is using the drive thru. read more

Was here not that long ago today and the two girls at the counter suck!! Especially the short one I didn't get her name but she was rude and must not heard that we had another part to our order cuz I feel like she was just rushing us to the register so I said "I want a bowl too" and then she's gonna say "that's why I asked you if you ordered anything else?" In a RUDE way Which we did mention to her in the beginning but I guess she didn't hear, they can't work under pressure cuz they were moving way too fast the short girl rang us up so fast she didn't even let me ask for sauce or chopsticks!! like it's not my fault you're about to be off and it got busy!! So unprofessional. read more

Horrible customer service. I waited an extra 50 minutes for an online order. The only reason I was able to pick up my order was because I went inside and complained that I hadn't received my order after waiting for such a long time. Staff did not apologize but acted hostile towards me because of my complaint. This was the 47th and S location. read more

Best location in the entire AV to get Panda Express. Wonderful customer service, food is always great. Never had a bad experience at this location. Very clean, always friendly and customer service oriented. Also, they keep the food fresh and flowing unlike other locations! read more

Never had a problem with ordering here or the freshness/quality of food. Best customer service of all the Pandas in the AV.

Horrible experience 11/20/17 yesterday I order Peking pork with 1/2 chow main and 1/2 white rice. as I was eating I noticed a silver metal chain in the bell pepper. I instantly called panda and spoke to manager on duty. I was worried that there was more of that metal in the rest of the Peking pork I knew I had to make the staff aware. Ruby did not act surprised she just offer for me to go back and get a food replacement,I wanted to hear she was surprised and maybe offered to remove the item from the wormer until she found out what was in it. I called Tuesday morning to make them aware I was going to be there as soon as they opened to get a money refund. Panda is on my way to work, I was there 10 minutes before they open and I waited right by the door, it was 10:02 and a girl was taking out the patio chairs she did not even acknowledged me she continued to go in and out to bring out chairs I grabbed the door handle from the outside to try and go in, the girl looked at me and said sorry we are not open yet!! It was already 10:05 and I said oh I just need a refund and she said I know I spoke to you yesterday and she said it takes 10 minutes for the register to open.and I said sign says OPEN at 10:00am but we have to wait 10 extra minutes for the register to open? I don't understand. Than she asked for my receipt as we were still discussing this outside I told her to go and do what she had to do but and get me out of there since I was already running late to work. She closed the door and still left me out side took her a few minutes to comeback and rudely unlocked the door and walked away. Did not ask me to come in. She made the refund. And I asked her if she could take a minute to Look at the picture and tell me what it was or how she think it got there. She still don't know what it is. Whatever enough of this horrible experience read more

This location sucks. They're worried about online orders than the long ass line they have out the door.

Consistently rips people off by putting miniscule portions on your plate. Have been here 3X and they were all the same. Barely gives you any noodles and only one small scoop of rice. The entrees are the same. After eating here, better go to Burger King because you will leave hungry. Employees are very pushy trying to convince you to order extra items like egg rolls, soup, drinks, etc. That is because they know you need it if you want a full meal. I have been to other PE branches where I could not finish my plate and have to take home the left overs to go. But not here. read more

Terrible expiercne on 2 separate occasions. The staff is very rude. I asked for a sample and the rude girl did not even take the plastic off the tooth pick and Idk how through managed this but the food was cold. Terrible customer service would give 0 stars if I could. And no napkins or utensils available read more

My review is not based on the food. My husband and I have always enjoyed panda. But this store in particular is awesome because of the staff. I visited to take advantage of the T-Mobile Tuesday's promo and I'm sure they're extremely busy today, but they're handling it like bosses! Ashley helped me tonight and really worked fast and was super friendly. The rest of the staff was also working really hard and I hope they get the praise they deserve. Thank you guys for your hard work. read more

Unfortunately going downhill. Used to have lunch here often, but it looks like there's been a change in management. Maybe the old manager took all the experienced help with her. Lately the service is slow and the entree bowls are either empty or look like the contents have been sitting for hours. When its a peak time you need more staff than just a couple of newbies - I felt bad for them with the line out the door and slim pickings to offer. read more

I always like coming to panda for my lunches in different locations all over SoCal, I always order the same thing. I will gladly pay for extra orange chicken if needed. When I kindly asked for a little more, due to the fact that she put 4 pieces of chicken. A rude lady who is also an employee at panda was clearly not in the conversation. Interrupted and said no I have to pay just like everybody else. (which I stated in the beginning I will gladly pay for more.)I let it go second thing the cashier did not add napkins,forks and fortune cookies in the bag. Also they did not have chili sauce I'm assuming someone slacked off and forgot to place an order for the shipment. read more

My husband and I love Panda Express and this is the closest one to our side of town. We hate having to go to this Panda Express. Every time we go we have to wait for our food. They give us our rice and a side then make us wait as they make us something fresh. It's like they don't catch that they're running low on a dish until it's empty so you're waiting the 15 minutes or more for them to make the dish from scratch while the rest of the food you paid for is getting cold. It happens EVERY time we go here. No matter how busy the place is we have a wait for half of our food. No apologies or an offer of a free drink or anything. Our visit before last we waited for at least 25 minutes. No apologies. It would have been better for us to leave and go to another Panda, too bad they make you pay for everything before making you wait. No one ever letting us know how long the wait is. Besides that it's clean in there. It's just very disorganized behind the counter. With the wait the soda fountain area backs up with waiting people. It's just a hassle. read more

EVERY TIME I come here they are always out of rice and chow mein and they never learn!!!! Keep the chow mein and fried rice always coming. My god!!!! read more

My son and I stopped there for dinner on our way home. I was really hungry, so I didn't want to wait for them to make something. With that being said, they hardly had any options to choose from. A lot of items were still in the process of being cooked. That wasn't the only thing they were lacking...they didn't have a kid's box or kid's sized drink cups. They gave me my son's food in a bowl and did give him a larger drink cup. When I asked for a cup for water, they didn't have any. She didn't even bother giving me a regular cup. I had to ask for the hot sauce, soy sauce, and chopsticks. I wasn't really happy with the lack of everything. Not a great experience for the price paid and mediocre food. read more

Very Unsatisfied went in before closing time , the food wasn't well cooked . My shrimp was soggy , not crispy as always . My server was Jennie , she didn't offer me a sample and wasn't willing to make an order of rangoons . She was serving very little chow mein , trying to feed the rest of the line off that bowl . read more

Worst customer service ever!!!!!! Especially Vanessa our cashier. She gave us an attitude and didn't give us what we wanted. She should be fired!!!!!!!!!! read more

They gave me free food on my birthday the best panda express I've ever been to thank you so much the food was delicious and fresh unlike other panda express is I was very pleased read more

Fried rice is undercooked all the time real experience killer feels hard not cold hard like bitting on raw rice everything else is ok but this ticked me off not being once but many times read more

I came in and there was a lack of food out to pivk from, the wait was pretty annoying . Im hungry panda express you "fast food" resturant.