Five stars I really like this place is easy to get off the freeway and they have a really big restaurant and the food is really delicious. Good cooks and good managers. They were able to help us out even though we had a little bit of a confusion on our bill, they still made it right so definitely give them five stars for understanding and being a professional professional Overall, they're next to Phil's coffee so you can get coffee and food altogether. This is a great shopping center. read more

Panda Express - Chinese Near Me - Morgan Hill, California

Surprisingly good service at this Panda Express location. We ordered a bigger plate with string bean chicken, however, all we got were string beans and one piece of chicken. My companion went to the cashier and she was nice enough to give us another helping with lots of chicken. Additionally the restaurant was clean. Tables were wiped down. Overall a great experience! read more

Just visited the location off tennant Ave food was good cashier (Jacob) was nice and friendly and attentive. Fairly clean restaurant. But management or a higher up needs to talk to "Kristine " very rude and unprofessional towards customers and was rude towards cashier. Her customer service is non existent and comes off rude and rushes the guests. Constantly says "anything else " and "AND". With a rude tone and demeanor. Other than that rude service visit was fine. read more

Came in for a late dinner pick up and most of the menu items were already gone. The trays had already been emptied and washed. There was a limited selection of what to choose from. Employee helping me out just seemed to be in a rush to get my order and get me out the door as it seemed like it was close to closing time. The dining area had already been swept and mopped, and the chairs were already put up on the tables. So ambience was nonexistent, lol. Ordered some chow mein, walnut shrimp and orange chicken. Also got a bowl with chow mein and teriyaki chicken. Chow mein was OK the walnut shrimp and orange chicken were OK too. But there seemed to be something that was a little bit oily. Hey! Got home and to my disappointment there was no fortune cookie in the bag. read more

Panda Express - Good fortune always - Chinese Near Me - Morgan Hill, California

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This was an online order for a family meal. Great value!!! It was ready 10 min in advance. The restaurant was immaculate. Friendly & hard working staff! Very flavorful menu. Didn't care for the egg rolls but the other items were very good. read more

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Panda Express is pretty much a Jack in the Box of Chinese food. Some locations give bigger portions. Others smaller. This is average. The food is good. The service is good. It's always clean and is consistent with other PE in all areas. Neither pro or con.... It's the same experience I show up for to get a quick meal. read more

Thank you Panda Express for the completely INEDIBLE Orange Chicken dinners that we purchased this evening. The food was so overcooked that it didn't feel or taste like chicken at all. Our kids threw theirs out. Mine will soon follow. What a waste. Congrats for catching up to the disgusting Orange Chicken that's always served at Tenant Station Panda Express in Morgan Hill. Now we have nowhere else to go locally. read more

Give Credit where it's due! Thank you Natalie for your kind presence, such warm welcoming radiating from you to your customers. As we walk in we noticed most staff were busy with orders but she made time to smile, acknowledge us, and let us know she was coming. Thats all people got to do, is communicate with someone standing there to pay for a service. A bit of common courtesy goes a long ways. Kindness definitely reflects to one another as well, it's contagious and helps give a positive calm experience. Thank you for giving us a few shorts seconds to at least explain its busy and you'll be helping us as soon as you can. Sometimes we get ignored but Natalie definitely stood out. Very kind, even gentle bed side manner to my grandmother, respectful, and patient. Gave such beautiful plates, she gave plenty, which doesn't mean she over shared the portions. She just gave enough where it's not greedy or over spilling from too much being served. Some of the staff Ive noticed from past experiences, that they are a bit stingy, like barely one scoop and the portions barely even pass up how small the two entrees borders towards the top. Anyhow she is going to help reel in business with her kindness, need more like her. read more

Horrible place. One employee helping customers. Taking orders and cashiering at the same time. One employee eating lunch and three employees discussing something on the dining table . Cook cannot keep up... too many empty entree bowls read more

Please stop giving the scraps of the chow mein!!! By that i mean just the veggies w/no noodles that is left at the bottom right before the new chow mein is ready. That ruined the whole meal for me. I was able to get a 25% refund but I still had to reorder the chow mein. I would recommend going to the other panda express in morgan hill the one on tennant. They focus more on quality. read more

My little ones are obsessed with that orange chicken and chow mein! Easy and fast service. Staff is friendly and the place is nice and clean. read more

I love panda and have gone to different locations, this location has been the worst each time consistently. They never fill the boxes all the way when you get the family meal. This time I took pictures. Why make the box a certain size if you're not going to fill it. I mean they didn't even try. Disappointing when you pay almost $40 and only get half the order. read more

Panda Express - Box one of the two mushroom chickens I got. - Chinese Near Me - Morgan Hill, California

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I used to be a regular customer at this particular location in Cochrane Plaza, however my visits have been few and far between these days. I find that this location doesn't restock the entre selections I come in for, or run out entirely. Also I've noticed price increases, particularly when getting an item ala carte as opposed to a platter which seems to contain more rice, and less of the item I wanted. On my last visit I was charged more than $13 for a medium size carton of Kung Pow Chicken and a regular drink. The "medium" size container contains barely enough of the item to fill the plate they typically load up with rice when ordering a "2 side" platter. The bottom line is Panda Express has become too expensive in the last couple years. Although I find a few items flavorful and delicious, It's not worth the trouble wondering if they have the selection you come in for. read more

Portions are inconsistent. One day you get 8 honey walnut shrimp and another day you get 5. That's 30% less for the same price. Did corporate send down a memo? read more

Thank you Jazmine for your service your really good server and amazing Attitude I wish to let your team and panda know that have a really good employee hard worker and grate face to the company you keep being grate at what you do and wow the people read more

We ordered online and Paulina helped us. The mobile order wasn't ready when we arrived, and in fact, it wasn't even pulled out of the POS system despite the store being empty. I had ordered a combo of walnut shrimp and I saw her scoop up the last few left. I asked her if I got a full order and she said they only give 7 pcs per order and I received enough. When I opened my box, I showed her that it wasn't enough. She accused me first of eating it, and then was petty enough to add 1 piece of shrimp in its own tiny box and deliver it to my table. She definitely won the petty award lol, but I'll never be back here again. read more

Panda Express - Chinese Near Me - Morgan Hill, California

Ive visit this location multiple times on my commute home and it is my to-go location. Dining area is always clean along with the bathrooms. Friendly staff and food is always available and fresh IMO. Will continue to return to get my panda itch. read more

The food is absolutely tasteless and everything needs soy or teryaki. The service was exceptional. Maybe being from Las Vegas, NV and california getting rid of everything that we like is the problem bc the place is clean and its very inviting and its too bad, but the bland flavor is the issue for $15 read more

Panda Express - Plate with 1/2 noodle and 1/2 rice. Angus steak and teryaki chicken as spring roll. - Chinese Near Me - Morgan Hill, California

This panda like others will fill up your boxes with orange chicken but when it comes to Shrimp they fill it up 70 percent

Ordered here on the app., and of course my order wasn't ready when I showed up a few minutes after it was supposed to be ready. The first lady I dealt with couldn't be understood behind her mask, but the lady at the cash register was fantastic! Offered me a free large fountain drink while I waited (nice touch!). They naturally were out of kung pao chicken (this was lunch rush). But they quickly made more so it was hot and fresh! Noodles were a little cold, but no big deal. I should have just walked in and gotten what was fresh - apps let a restaurant give you what's cold and stale to get rid of it. Everyone was very professional and friendly. read more

I like panda occasionally but definitely not this location. People here aren't friendly and just rude. Won't be back. I'll get my panda craving by the airport. read more

Apparently, I value food from Panda Express nine times more than children at a children's hospital. I paid around $9 for my food. Then the cashier asked me if I'd like to donate to the children's hospital. I said, "yes" assuming that they were going to donate a fixed amount. Then the cashier asked me how much I'd like to donate. My hands started to sweat immediately. This is where my true character was going to come into play and boy was I disappointed with it. I donated $1. This Panda Express made me realize that I'm more invested in their chow mein/fried rice than helping sick children. I may be making excuses, but I'd like to think if the circumstances were different I would have donated more. Like if there was a better person right in front of me that donated $5 or $10, I'd probably do the same. Or if the cashier would have changed her wording. If she said, "would you like to donate to dying children that desperately need your help or are you just paying for the chow mein and fried rice?" There is no way I'm just donating $1 after hearing that. At the end of the day, it isn't the cashier's fault and it isn't the better person's fault who wasn't there to show me how to be better. The only one to blame for my weak donation is myself. The next time I come back here I'm going to show myself and the children that I care. I'm also not going to get the fried rice because it wasn't great. read more

Panda Express - Apparently, I value this food over the children's hospital. - Chinese Near Me - Morgan Hill, California

I would like to start off by saying Panda Express in most locations overall is great! I realize each location has different management and staffing. Unfortunately I cannot make that claim for the staff at the Panda Express in Morgan Hill on Cochrane. Every year my company does a Thanksgiving lunch and delivers food to over 15 locations in the area. This is for approximately 25 people per order. This year I was particularly disappointed in the Panda Express located at 250 Cochrane Plaza in Morgan Hill. Our company has so many stores to deliver lunch to and have to juggle who gets delivery on which day. An error was made on our end and we placed the order for pick up Monday rather than Tuesday. When I arrived to the location at 250 Cochrane Plaza on Tuesday the staff told me it was prepared for the previous day. I was perplexed and did not understand why if the order was fulfilled for the prior day why they would not make an effort to contact me. They claimed to have called three times but with caller ID I knew this was untrue. I asked if they left a message and they said no they did not. If I had received three missed calls or even one call and a voicemail I would have come to get this food and deliver it personally a day earlier than expected. As a professional that has worked in food service in the past I would have gone out of my way to ensure the customer received their order. As a business owner I would expect this company to give minimal customer service. I am happy to take responsibility for the ordering error but the confusion and waste could have been avoided if the Panda Express management were trained properly. The staff was rude, and not helpful. Please have a training in customer service. read more

The food at this location is pure mediocrity. The service unfortunately is even worse as they are super super slow. If you have the chance, go somewhere else read more

I don't understand why the rating is so low. They are slow, they tell you 3-5 minutes for a dish and it's always longer - but the food is always good. Lots of fresh crisp vegetables and the meat is tender. read more

I come here a lot. I asked to have a normal portion size of orange chicken for my bowl because they gave me 4 pieces. They said it would be $1.50 more. Why am I paying more to get my normal portion size? I never write reviews but this one got to me. they even gave the lady ahead of me more when she asked without charging her. I don't recommend this location to anyone. They were more adamant about giving me my order and getting me out of their store as quicky as possible than actually caring. I have workEd customer service for over 11 years. I can't believe how this was handled. read more

is it just me or the portions at panda express have been getting smaller... i waited 15-20 minutes in line for this read more

Panda Express - chow mein, orange chicken, walnut shrimp - Chinese Near Me - Morgan Hill, California

Been going here for years since it's one of my kids favorite lunch spots. The food is hit and miss but, the worst is an employee who works there. She's been there as long as I remember and has never once had a smile on her face or friendly to me. In fact she seems Completely annoyed every time she helps us. Today drew the line and I will never visit this location again! read more

I shake my head as I write this, really I do. If only I was able to speak Spanish so I could ask for free food and beefed up portion sizes. Sadly I can only understand enough to get a pretty clear picture about what I was witnessing directly in front of me. But sadly my light skin places into a different class and I couldn't mumble in Spanish..."add more in there...fill it up!" So last night we initially ate next door at the pizza place, but my son wanted Panda Express for dinner so here we are. The line was pretty short at this point with maybe 4 customer orders ahead of me. One of the customers was up and waved over the rest of their family to make their selections. Nothing fishy yet right? Well if you have ever been into one of these places you know that employees never ever scoop the food into containers then hand it to the customer directly. Food gets lined up and they bag it as you pay. So Julianna was the employee working station #1 where they ask if you want rice, noodles, or veggies. She proceeds to look shifty during the entire process and my man was the one that pointed out what was going on. He was sitting in a chair off to the side observing. So Julianna starts filling the containers and hands them directs to her customers from the rice and noodle station area. When they turned around it was apparent they were her family since they all looked alike. I mean one looked exactly like her twin. If I had to guess I would say it was a mom, dad, sister, baby, and one other person. They then acted like they were going to pay walking in line still in that direction, then slowly walked around the line to the soda station and around to a table closest to the door and sat down to eat. The next person in line saw this happening and decided to mumble in Spanish to up his portion sizes and she laughed and happily complied. I was next and boy did she push me through FAST. At this point there was a line to the door and growing. I should point out that even with my status in this line I was still in there for 30 minutes. The employees were so incredibly slow, zero drive to whip out these boxes and get people out the door. I have been to A LOT of Panda locations. So if their manager ever bothers to read this, you might consider watching them carefully. If I was in charge I would be pretty upset watching my businesses standards being compromised, free food handed out shamelessly, and poor customer service. Not many would review a place like this, but I find it difficult not to document this. Mind you an entire line of people witnessed this. read more

Panda Express - Chinese Near Me - Morgan Hill, California

Love the new Sichuan chicken and can't go wrong with the veggies, but cmon. I asked Yesenia earlier when I was in line to cook more Sichuan chicken since that's what I wanted and there was only 2 pcs left in the tray. Yesenia was too busy chatting it up with some ppl of her own ethnicity instead of paying attention the line and what ppl asked for. She needs a better attitude. ZERO stars for her. Jean, on the other hand, helpful and attentive and on it like white on rice. 5 stars for Jean!! Too bad I need to put the average rating.. sorry Jean, but Yesenia ruined the rating read more

What can you say when you have been out voted. Your hungry and no one wants to try something different. I will say that the food is okay . You don't end up with the Hershey squirts in the morning. You can always place hot sauce on everything. Everything is better with hot sauce. This is a clean store. Servers are nice . Food is served hot. read more

Man 7 bucks for 5 pieces of chicken and white rice is pretty weak. Never been given this little before. Didn't even cross my mind to check. In n out it or chipotle it is when I'm in the area. read more

Panda Express - $7 for 5 pieces of chicken and white rice. - Chinese Near Me - Morgan Hill, California

Used to be a good easy option on a crazy night, with kids. Now the problems are endemic: at every franchise. Crazy-slow/ bad service/ out of everything. It's no longer 'fast food'. And it's no longer easy, and not good enough to wait 15++ minutes for. My wife? Always hoping for relief with our crazy schedules? Said " NO MORE!" tonight. That means it's BAAAAAAD! Out of white rice? Out of chow mein? Out of orange chicken? Out of Kung pao? WOW! Too early for flapjacks? read more

Twenty minute wait to order. Only one person making orders. She touched her face and then was serving the food... the now germy handle of the spoons was falling into the food when she set them down so then she was reaching her germy hand into the food to get the germy spoon. She wasn't telling the cooks when she was running low on dishes so everything was going to be a "ten minute wait". The super greens didn't have any cabbage in them, mainly it was broccoli-boo. The restaurant was dirty. I was very hungry after not eating all day and going hiking and wasn't in the mood for the other food in the area so it's my fault if I get sick because I still ate the food anyways. read more

Panda Express - Super greens with no cabbage in it- where's my cabbage? I don't even like broccoli! - Chinese Near Me - Morgan Hill, California

Honestly they are rude and the food was poor cooked not this location no no no no no no no no no find a better panda

Online order: When you pay 1.25 extra for shrimp and this is all you get... (5 pieces) also forgot my husband's teriyaki sauce for his teriyaki chicken. read more

Fresh food when I came in! Paulina gave great customer service! She was extremely friendly and very helpful when I wasn't too sure on what I wanted. I will definitely be back! read more

i went to Panda Express last week and i do have to say that it was not as i expected I walked in and the young man who was cooking welcomed me which made my day. The food was DELICIOUS. But the young girl in the front named Belen was a little off. I remember how she acted when someone asked her to do something and the constant eye rolling made me feel uncomfortable. The bathrooms were a mess and the only reason why I would give this two star review would be because of the customer service problem with the younger employees. please fix this as panda is one of my favorite places to go and i dont want it to fall apart. read more

Panda Express got in touch with me and provided me with a voucher for a free meal; though it didn't completely solve the issue, they at least acknowledged it and tried to offer amends. I am not a spiteful person so therefore, in recognition of Panda's efforts, I have updated my score to 4 stars for now. read more

We just moved to Morgan Hill and after a day of unpacking we thought we would go in to get some Panda. I love me some Panda. There were maybe a total of 5 people in the place. The kid who waited on us from beginning to end was too engrossed in watching the other two employees who were on break, thinking they were talking about him. After he rang us up, I asked for our drink cups. His reply, "you didn't order anything to drink". Yes, I did, you just weren't listening. We had ordered pot stickers too. They looked so good. It's almost like they were staged to look that way. Then we go to eat them, hence the picture. Whole experience was just irritating. read more

Panda Express - Chinese Near Me - Morgan Hill, California