Review #1,008 Posted on 3.2.26 We came here for lunch in between soccer games at nearby fields for a soccer tournament in Morgan Hill on Saturday the 28th. This spot is located right off the freeway on Sutter Blvd. This location stays busy, like most of them do. Not sure how they all work, meaning if the same or not, but this one brings you your food when you dine in. We got 3 chicken sandwiches and also 3 waffle fries, & 3 drinks too. Nothing quite hits like Chick-fil-A as far as fast food goes. read more

See all

I was so excited to get a Chik Fil A in town but I'd still rather drive to the Gilroy Chick Fil A. Just too many issues at this location. Here are my top 3 issues. 1. It just takes too long to get your food here. Drive thru or in person. Expect to wait even if it's not full. 2. Mobile orders are absolutely pointless. The wait is just as long as the drive thru. 3. You rarely hear "my pleasure" from employees. I know that seems petty, but if you can't get the basics right, how can I trust you with anything else. read more

Great staff! And the food may be expensive but it's honestly delicious. The sauce is drinkable. Don't you judge me buddy... I love the chick fil a sauce. Thinking about the food there is a daydream I love to revisit from time to time. The chicken, bomb The ice cream, bomb The fries with the ice cream, bomb The fries with the sauce? Bomb A SPICY CHICKEN DELUX WITH THE SAUCE?LORRRRRDDDD There that's my poetry on my beloved chick-fil-a read more

Restaurant is clean, staff is friendly and the food is honestly pretty good for what it is. I got waffle fries and a grilled chicken sandwich. The food was ready quickly and my order was accurate. Can't really ask for much more than that at a fast food restaurant. read more

First time ver ordering here I had a bad experience one year at another chic fil a and the customer service was amazing thank you Katelyn for being super nice and patient I appreciate you read more

You know your small town ain't so small anymore when a new Chick-Fil-A opens its' newest location in your community. Welcome to Morgan Hill! Arrived here for an early dinner on a Wednesday. The restaurant is located in a nice new plaza in Morgan Hill. Parking was easy and accessible in the large parking lot. The decor was the usual Chick-Fil- A modern stylish bright atmosphere with plants, high tops, booths, and lamps. Many years ago this land was home to a Marie Calendars and then a Forbes steak restaurant. It was interesting to see that this Chick-Fil- A building was built from the ground up after the demolition of the previous foundation. I ordered the spicy deluxe chicken sandwich, waffle potato fries, and a regular deluxe sandwich. Everything was tasty and delicious as usual. The staff was friendly and accommodating as they gave us a variety of extra sauces to go. Overall I enjoyed my experience at Chick-Fil-A. I am a fan of crispy fried chicken sandwiches so I will be back. read more

See all

This restaurant is notorious for taking forever to get you your food. Breakfast, lunch or dinner, please set aside some time to get your order. On one occasion, they lost my mobile order and I sat in the drive thru for over 20 minute before the problem was resolved . My most recent visit included chicken minis but only half of them had chicken. I understand this restaurant is relatively new but it needs to improve quickly. read more

Chick-fil-A - Chick-fil-A Chick-n-Minis - Fast Food Near Me - Morgan Hill, California

Chick-fil-A was great. The food was fresh, service was great, and the staff were very friendly. Definitely one of my favorite fast food spots. read more

Chick-fil-A - Fast Food Near Me - Morgan Hill, California

Giving it a 3 because the food is pretty decent like every other Chick-Fil-A establishment. The biggest issue is the wait time is a lot longer than it should on the Drive thru. If you go in person very likely you will get ignored because all the workers are focusing on the Drive Thru. It more looks like a lack of workers than anything. But they are pretty nice. But if the food was not good it would have been a 2 star. Doordash has actually worked out pretty well also. read more

The food is decent. It's Chik-fil-A. Don't have problem with this fast food at this location. But, the food is not fast. Quite the opposite. Mobile order is useless. I ordered in advance and still wait longer than people that actually order in person. No point to it. I'm not sure what the process is inside. But, you would at least think that the mobile oder should get to the front of the line. I have ordered on Mobile and the 4-5 cars behind me that I heard order in person got their food first. Again, pointless. I mean, I didn't order anything fancy. Just chicken. Sometimes, I drive by and see only a few cars in line and think, I'll go now so that it's quick. Nope. Still slow. I tried the Gilroy location the other day and it was not like this. Hence, why I'm writing this review. I have not been in last few months because of the speed. Hopefully they improve this. The plus is that people are very nice there. Refreshing from the normal uninterested service you get from most places in Morgan Hill (after covid). read more

The SLOWEST Chick-Fil-A service. It seems like a training issue that happens almost every time I come here. Thank goodness the ones in San Jose don't have this issue. read more

Most inconvenient, difficult place to get to. Someone figured best to block the entrance from Sutter north so you have to wait at the light on Cochrane to swing-a-bitch to enter. Then you can't get back on Sutter north. Who the hell comes up with this crap? Difficult to get 'In n Out'. Speaking of In n Out. Go to in n out instead. No dry over worked, over cooked chicken there. I haven't found a place that cooks chicken GB&D yet. Just B. read more

Every time I go to this Chick-fil-A, even if there is not a long line it takes so long and is like the workers don't even care. My order always has something wrong with it, today I got no sauce, I asked for extra pickles and got no pickles, and my boyfriend sandwich was wrong too. I'm not sure what the issue is with this location, but the location is much better. Waste of time and money. read more

Extremely salty fries !! No option for fries without salt either ; when you ask they look confused and refuse , not good for people with conditions I personally am healthy and want to STAY that way ! The Grilled chicken with lettuce wrap is usually a safe choice but that was really salty also and doesn't taste like a fresh chicken breast, taste processed Come on guys we can do better and be a HEalthy nation , HOORAY for TRUMP ! Hooray for JFK! read more

Terrible experience. Chick-fil-A is supposed to be known for great service, but this location was the complete opposite. Hardly any workers were on shift, the place felt unorganized, and I waited over 30 minutes just to get my food. Absolutely unacceptable for a fast food restaurant. I won't be coming back to this location. read more

This establishment is TOP NOTCH clean inside and I would imagine so is the kitchen. Everything I've ever gotten from them has been so yummy and fresh. Only downside was our fruit cup only bc it was for my little one and she complained the whole time bc it wasn't filled up with fruit like the picture it was only half full :( otherwise amazing food and always friendly staff. read more

The worst chic fil a I've ever been too. 30mins not enough workers, just trash. Don't come if you're off the freeway.

Bought chicken nuggets. Unable to eat. Dirty/old oil used. Nuggets were dark brown almost black

Chicken dry, pickles worn out with no taste. Mac and cheese was tasty as well as peach milkshake.

Ordered online a head of time around 4 pm, got there 10 minutes later and I still had to wait another 30 minutes to get my food! People who have ordered in the store way after me got their food before me. Also their tomatoes and lettuce in the sandwich were old and tasted bad. read more

1st visit a couple of weeks ago. Horrendously slow drive thru and very confusing with the two lanes. took way too long to get our order and it was not correct. 2nd visit today. No one taking orders outside and to pay them. Very agonizingly slow drive up at 11:05 a.m. 5 cars ahead of us. Got our name wrong. Got our order wrong. Ordering kiosk is very hard to understand what the person is saying. This place needs lots of improvement. read more

When I approached the restaurant, the young man waved me down, took my order, very precise great service however when I went to receive my food, I was there for a couple minutes waiting for my food. It was only one car ahead of me then when they left a young man approached me and said if I can pull over further in front, which I did so I'm waiting few more minutes just to find out that the reason he pulled me over further in front was so we can talk to the guy in the car behind me. Both young lady and the young man just started talking when there's a line of people and back of us waiting for their food. This does not look good at all.! I would change your customer service and be mindful of people around you. read more

I see a lot of people complaining about the time, one it's just open so they are still working out some bugs. I been back at least 10 times and it's gotten much better. The workers are nice and respectful, food is delicious I don't expect anything less from Chick-fil-a. read more

They are destined to get your order wrong and give you someone else's food... Gilroy location gets it sorry MH.

They messed up my order the first time i went there. Their nuggets are overpriced and so are their electric vehicle charging stations. They charge almost double the going rate for a Level 2 charger, which might explain why no one uses them. read more

I love Chick-fil-A. Chick-fil-A is a great hamburger business, hamburger joint, and all that the people there are friendly and amazing and very respectful and polite. However, tonight when I came to get my food which I paid for not only did I get my food but I got someone else's food as well by accident And I didn't realize it until I got home. read more

No fast food chicken is better. Not even debatable. Great food & great service. 5 Stars!

Food was delicious! It's so rare these days to find someone who genuinely cares enough to go the extra mile, but Kaitlin did exactly that. She turned what could have been a little disappointment into an unforgettable moment for me and my daughter. She is truly a gem, kind, hard-working, attentive, and she really cares. I hope the company knows how lucky they are to have her! Because of Kaitlin, we'll be loyal customers for a long time to come. read more

Don't charge a customer $30 for 20 empty cups when they just spent $250 on sandwiches and lemonade....... Update: didn't give me any requested sauces either :( read more

Ordered a Market Salad (w/Cheese on the side) and 12-ct grilled nuggets thru the drive thru at 11:41am. Noticed it was difficult for the person taking my order to input the "special request" (of cheese on the side). Got to the window, was asked again about the cheese. Then was asked to pull forward to wait. Realized 5-6 cars got the food after i pulled forward. None of this frustrated me until I realized i was waiting for 20 minutes for a salad and nuggets. Ended up asking for a refund and going elsewhere. Photos attached. Definitely not a pleasurable experience. read more

Chick-fil-A - Fast Food Near Me - Morgan Hill, California

i don't know why this line always takes so long. there's 3 cars in front of me and i wait 15 minutes.

Walked in at 9:06am this morning (Saturday); no one was in line which is exciting at a Chick-fil-A. Store was also mostly empty. No one was at the register. Five different people saw us; only one of whichever acknowledged us at all. Left at 9:16am after no one even attempted to take our order. For a brand new location, this was a surprisingly bad experience for what is typically an amazing fast food chain (lived in North Carolina for years and this was our #1 choice). The food should be great but don't expect good device, or as in our case, any service at all. read more

Wow! First time I had chick-fil-A fries in years. I heard they changed the recipe. It's a big improvement. Staff is wonderful as always.

They were great. Absolutely respectful and QUICK SERVICE. Highly recommend this place. The food is fantastic. It was very peaceful inside of the building I enjoyed sitting down and eating. read more

Chick-fil-A - Fast Food Near Me - Morgan Hill, California

Slowest chick fil a I ever been to. You could probably go to the Blossom Hill Chick Fil A and wait in line and get your food and eat it and come back to Morgan hill faster than if you were to go thru the Morgan hill drive thru. And to top it off, they messed up my order at the window. So laughable. read more

The food at the Morgan Hill Chick-fil-A is delicious, but the service is painfully slow. I have been there several times, hoping it was just a one-off, but unfortunately, most of my visits have been sluggish. Compared to the Chick-fil-A locations in Gilroy and San Jose (Silvercreek) which are incredibly fast and efficient, making Morgan Hill's service feel like it's moving at a "turtle-like" crawl. My wife just came from there trying to get us breakfast but ended up leaving the line once nobody's voice emerged from the speaker. She waited in the line until breakfast turned into lunch time and was prepared to order us lunch instead. We changed our minds and went to McDonald's. read more

Food is good no c/o that. Drive through, it's another story. Always gets my order wrong or missing items. But other than that, great customer service. Respectful and friendly! read more

Honestly they forgot a chicken sanwich at the drive thru order but once going back to ask for it they were super friendly, the manager was very nice! It is just opening so its understandable. But the costumer service from eddie and manager was great they were kind ,friendly and welcoming! Im glad they made a morgan hill location read more

When I walk into the building it is very clean and organized. Right when I'm done ordering my food I can't even sit down before the food is ready. I was still hot. The icing on the cake was when o got a free drink since they made a extra one. This was my first time coming to this one and I will be returning soon read more

good food but they forgot to give me my medium fries with my chicken sandwich meal. service was good we went in the drive thru for our order but i just wish i got my fries. read more