Went in on Mother's Day 2026 to pick up my online order set for 710pm and it's 4 plates, I got home and received just a plate with rice in it. Completely didn't put my premium item (honey walnut shrimp) that is extra $. Managers don't believe me? Check your cameras within that time frame. I know they always UNDERCUT with condiments so I asked for extra soy sauce, the lady rudely says "there is some in there" what's with this effort level? Panda HQ should be contacted because this is absolutely ridiculous. So because of their mess up, I had to take my child to another place to eat. So to recap, I DIDNT GET THE ITEMS I PAID FOR, LOST TIME, GAS AND MONEY, driving some place else, and I have to go back to this panda(more time and gas) to complain. Is panda going to make this right and compensate me appropriately for ALL MY LOSSES? I lost $20 worth of food, $10 for extra gas and an hour of my weekend, I charge $100 per hour for my time because I don't have much personal time. That's a grand total of $130 because of a MISTAKE THEY MADE! Don't think they understand that many people feel they've also been ripped off by them so maybe it's time for a collective effort in seeking damages for poor training and poor management and procedures. I'll be waiting for what move they make next. read more

Andhy and...... I can't remember her name. Were awesome. I had surgery on my jaw just a couple days prior. I asked them to chop my teriyaki chicken in to the smallest pieces possible. I couldn't chew. And they made it as tiny as possible. I appreciate the effort they put into making this chicken possible to eat. They went above and beyond if you ask me. read more

Once again, disappointed but this time it is because of the service. The lady with the red frame glasses was so extremely rude. I asked a simple question and she answered in such a snide and disrespectful way. read more

This was one of the most frustrating experiences I've had at Panda Express. I ordered a small bowl and a side of chow mein and paid using Apple Pay. After checking my transactions, I realized I had been charged twice for the same order. Because of the duplicate charge, I ended up paying around $45 for a meal that should have cost a fraction of that. Mistakes can happen, but being double-charged is a serious issue, especially when customers trust that their payment is being processed correctly. The food itself was average, but that doesn't make up for the inconvenience of having to deal with an incorrect charge and spend time trying to figure out what happened to my money. I expect businesses to have reliable payment systems and to handle transactions accurately. No customer should have to worry about being charged twice for a simple meal. This experience left a very negative impression, and I will think twice before returning. I hope management takes these payment issues seriously and works to ensure that other customers don't have the same problem. BUNS. BUNS. BUNS. read more

They missed an entire entree on my plate, leaving a comical empty spot in the box. I called them, and best they can do is give me the entree "for free" on my next visit. No refund. So now, if I want to get what I paid for, I need to go there AGAIN and give them my name and hope they have it written down. So here is a 1 star review since they were going to get away with zero consequences for messing up my order. Not only that, they were rude when I picked up my food. Didn't even look at me, just blurted out "dsfjkdl pick up or togo order?fjdskl" I could hardly tell what she said. Food is fine, it's panda express and they make the stuff almost by machine, their wok stirs itself. But I wasn't about to let them get away with missing an entire entree without any consequence. They really should have refunded my meal and offered to give me a free one next time I come in. Very simple customer service technique read more

Every time i visit this Panda Express cause i am a local customer . The employee with the red glasses from what I've seen is always working hard and staying busy . She is kind , patient , an makes the environment feel welcoming you can tell she cares about her job. Employees like her deserve appreciation ! read more

HAIR found in my food yesterday. Chicken was made fresh so the cooks hair must have fell in there and then, gross! read more

Panda Express - Chinese Near Me - Lodi, California

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The food was good but could improve. The service was slow but busy and the ambience was ok.

I feel like the current 1.9star rating is a little low for this location. I come here every other month or so and I have to say that they are consistently good. I always do a mobile order and I have never had any issues. The food is good and they have never gotten my order wrong. I do think it's important to support local, authentic, Chinese food places as well, but for a nice dinner at a reasonable price, this is not a bad place to grab a bite. I just finished my dinner from this location and realized I have never reviewed it so I grabbed y phone while I let my food settle and I was really surprised by the comments on here. A lot of the reviews don't make sense...they say things like the food is really good but today the rice was stale or they left out my fortune cookie. They say the food isn't "authentic" but it's delicious so they only get two stars. It's so confusing. Consistently good food and service doesn't warrant a one-star review. People make mistakes. Anyway, let me come down off my soap box to tell you that we just got a family meal for everyone at my place with sweet fire chicken, orange chicken, grilled teriyaki chicken, Beijing beef and double chow mein and not only was it tasty, but it was very affordable and everyone enjoyed it. Also, there was only one person taking and making orders on a Saturday and I really felt for the guy and thought he was doing a great job.! read more

Panda Express - Chinese Near Me - Lodi, California

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Okay, okay, they did it , the customer service has really gotten so much better , the food is hot and crispy , the seating is still a little lackluster but I found a spot by the soda machine , they are very good now and my past reviews are in the past now , this place has really stepped up, quick , friendly, open, all great things , excellent work Panda ! read more

Panda Express - Chinese Near Me - Lodi, California

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As far as the quality of food is concerned, this location has stepped up its game. Though the ratio of beef to broccoli is generally lacking in that particular dish. Also I'd like to note that it seems all the new dishes have onions and bell peppers in them which tells me corporate is cashing in on cheap veggies instead of getting creative. Just my opinion. This location however always seems to be under staffed. Every time I come in there is a line all the way to, and sometimes past, the door. The people behind the counter assembling the meals just aren't able to keep up with the orders because you have each person doing three or four different duties on top of meal assembly. The cashier is also packaging the to go orders, giving the online orders to people picking them up, and seemingly a number of other things. I think every time I've ordered online in an attempt to skip the line, I'm still waiting about ten minutes just so someone can hand me my order that is sitting on a rack right behind them. And speaking of to go orders, I don't think they have ever actually filled up the a la carte box completely. The difference between a small and a medium, and a medium and a large, is only a few bites. So when I order a medium and it's 3/4 full, that means I payed for a medium but was given a small. That's what happened today, and there were even air gaps down below. This tells me that nobody is actually packing the food in the containers and making sure they're filled to the top. I recommend checking your orders before you leave to make sure you're getting what you paid for. I know I will be. read more

There were about 10 employees working, yet only one person assisting customers. The wait was ridiculous, and the customer service suffered

Worst Panda Express ever the cashiers are incredibly rude and the food is old. They talk about customers right in front of them and make you wait when they can easily ring you up . Mickey Mouse operation read more

I usually go to the location on Eight Mile Rd but was closer to this one tonight. I ordered the Orange Chicken and it was not the coating as I expected. It was a brown, hot and sweet coating on it. The pieces were small and had burnt tips.The Broccoli Beef wasn't any better. The broccolli was still hard, barely steamed and the pieces of beef were miniscule. Disappointing. My appetizer of Crab Rangoon was the only mediocre item. I don't think I will come to this location again. If I noticed this before I left, I would've told them to give me something else. Since I picked up, the dissatisfaction hit me when I was already home. I've attached a pic of how the orange chicken is advertised in a picture..if yours doesn't look like this, don't take it home! read more

Panda Express - This is not how it looks when cooked at Lodi location. - Chinese Near Me - Lodi, California

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Went there to buy two veggie egg rolls on my lunch. And they really wanted me to wait 15 mins in the line for folks to pay for plates that weren't even made. They took forever taking people orders. So I left without my food. People who are just buying sides shouldn't have to wait that long. It's ridiculous and yall need to do better. Signed a pissed off and hungry customer. read more

Closes restroom 1hour before close. Manager and staff has attitudes. Saif corporate said to close bathrooms to save staff time. Illegal to do read more

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Coming here only for a walnut shrimps. Two times i've got a not-dissolved caramel stone in my meal.

Paid for 3 item meal and when I got home they forgot a portion of my meal (stringbean chicken breast) read more

Panda Express - Chinese Near Me - Lodi, California

Not the best option, but not the worst option. The food is okay, but I wish it was more fresh. I notice that once an option is out they replace it, but otherwise the food sits and does not taste as fresh as it should. Otherwise, the food is okay. It tastes like fast food Chinese, as it is. I highly recommend the honey walnut shrimp, as it's usually the freshest item and tastes pretty good! Inside, it's pretty clean and the ambiance is fine. It's definitely a fast food place, and not a restaurant. The prices are higher than somewhere like McDonald's, but definitely on par with the kind of food being served. It's better to order there or use the drive-thru. I've noticed that ordering ahead or waiting for something to be ready takes a lot longer than expected. They will make you wait for your scheduled meal longer than people who walk in. read more

Service slower than a sloth!!!! Went there to just get some fried rice, walked in with a line and half an hour later were still in line waiting, the girl serving the food decided to fill 8 online orders first, before taking anyone's orders....finally just left without ordering!!! I would DEFINITELY avoid this Panda Express!!!! If I could rate zero stars I would but I can't so I guess it has to get a 1 star!!!! read more

So, we thought we would try ordering online. We typically get the plates as a family but decided to try the actual "family pack" this time. Ordered it online. It was ready super fast, but unfortunately I don't know if I will ever order that again. Food is so expensive everywhere you go nowadays so you should get what you pay for. One of the sides we ordered, the broccoli beef, wasn't even halfway full when we opened it up at home. It is all the way across town, so we didn't want to drive all the way back there just for our food to be cold when we ate it. Really disappointed . . Don't leave without checking your item at this location everyone. read more

Panda Express - This is before we even had any of it - Chinese Near Me - Lodi, California

Panda Express in Lodi is getting bad, they chow main is full of vegetables it doesn't taste like chow main anymore and believe me I love veggies but this is way to much read more

Panda Express - Chinese Near Me - Lodi, California

I forgot to take a picture of my bowl but I had fried rice & honey walnut shrimp. This is my favorite plate at Panda Express but I will say I wish they gave you more shrimp for the side because 6 shrimp with 2 walnuts is unfortunate BUT I will say this place is a clean and the staff this time around were nicer than the people there a few months back. Everyone greets you when you walk in as well, 10/10 for customer service read more

Panda Express - Clean restaurant - Chinese Near Me - Lodi, California

Dude aint no way, more than 20 fu**in times i have coming here and theres always twice as much veggies, if i wanted to eat vegetables i wouldve asked a bag from the fridge they have, i understand the chowmein needs vegetables but no other panda express place adds that much, and i have gone at different times and ordered from DoorDash, to the app, to inside and this is the last time im ordering there, even if i go in person the chow mien serving bowl looks like a salad. I rather drive farther to the Stockton locations and actually enjoy my food. read more

Unfortunately I had to lower my standards of dining , in this location finding a decent Chinese restaurant is a very hard thing to come by I have to confess that my cravings were satisfying even though this isn't authentic "Hong Kong Style " of cooking. But my search will continue...... read more

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Super small portions! Containers were 1/4 full. What a rip off. Panda in the wal mart parking lot. read more

Panda Express - Kung pao chicken and mushroom chicken - Chinese Near Me - Lodi, California

For a great healthy meal that's tasty and not too expensive it's hard to beat this place. It's always quick and clean there .

Heads up, says they close at 10 BUT They stop cooking entrees other than orange chicken at 8pm. Decided not to eat here today because only options still left were orange chicken and honey walnut shrimp. So if your fine with only orange chicken after 8 and nothing else go ahead and eat here lol read more

Ordered broccoli beef and there idea of a proper serving is about 8 pieces of broccoli with one tiny piece of beef! Then for them to fix it it will be 10 minutes. Wife ordered same and got 4 tiny pieces of beef! Talk about a rip off as if there food is so good and so cheap they can't give a decent amount of food for the $40 we paid for 3 adult meals and one kid meal! Ridiculous then really poor attitudes of workers. After my wife complained when the worker my wife the "fixed item" the worker a blond girl dropped the food and did not even apologize. Manager asked if we wanted something in exchange, I didn't come here for free food I came for what I wanted to eat! read more

The orange chicken is always fresh which is a big deal but last night the fried rice was undercooked, nothing worse than white, starchy chaulky inedible rice. I had to toss the bowl, waste of money. Do I have to taste my food before I drive home and enjoy.. this has never happened to me at any panda. read more

Food was very good! I Ordered a plate with half chow mein/fried rice and mushroom chicken and green bean chicken. My husband had chow mein with honey chicken and orange chicken. Everything we received was fresh, hot temperatures and lots of flavor. Employees were very nice. There is a lot of indoor and outdoor seating and the restaurant was very clean. read more

Third time in a row they have shorted me. I even had them put something in I knew was missing and they still shorted me my egg rolls. Place is a complete s-show and I hope they go out of business. One of the worst in Lodi. read more

Panda Express is always hot, busy, and crazy but regardless of it all, Jackie (i believe that was her name, she was on cash register this afternoon) has given me the best customer experience I've received here in a while. I could tell she was stressed but she anticipated my needs, was kind, and understanding. Food is good too. read more

Staff changes have resulted in abysmal customer service. An employee gave me the wrong food (an item didn't order mixed into my plate) and when I asked for the correct item I was met with a ton of attitude. "What do you want me to do about it?" "A new plate, so you want to waste food?" Eye rolling and all. This coupled with the slow service in general and declining quality overall, I think this location needs a serious corporate overhaul. read more

I was in about a while ago served by Janelle and I've never wrote a review but I downloaded the yelp app and all because how rude. I work in fast food but she was extremely disrespectful starting off with walking away and said let me know when your ready with an attitude I said I'm ready and she looked as if her job was the last thing she wanted to do. After the eye rolls and throwing my plate around I asked if she could fill my plate a little more, I gave her some gratitude, because I know how it is and we're human sometimes we have bad days but this is unacceptable she said it would be a $1.50 up charge very rude on-top on the rolling eyes and sighs she already kept doing and I thought maybe I'm being picky to get home and my plate be damn near empty! I've never had a bad experience here and we come about once a week but what really made me upset was how there was an old man after us and she continued if not worse treatment to him. No patience what so ever and when she had to repeat herself she was making it very known she didn't really care and the way I teared up he felt uncomfortable but was trying his best I'm pissed! Everyone there was upset as well this shouldn't be okay at all. read more

This was probably my worst experience with panda. Food was poorly prepared and customer service was horrible

Unsanitary, unhealthy disgusting location. Rude, ignorant staff denied me entry ILLEGALLY. Sign on the door says, "No mask No service No exceptions" is a violation of the ADA, especially when they won't provide masks that won't asphyxiate people. Oxygen deprivation causes brain damage and death. Especially if you already have a breathing condition. Apparently the employees brains are already impaired, else why would they insist on masks because of the COVID19 hoax? The fine for your first ADA violation is $75,000. Lawsuits can be even more expensive. See you in court, Panda. read more

Omgggg this food was TERRIBLE! Wow it was bad. Did not taste good at all, was missing items we ordered, incorrect, and the Chicken Egg roll was BLACK INSIDE. This is just bad. I will never go to any Panda Express again... it was that bad. Gross. read more

Panda Express - Chicken egg roll - Chinese Near Me - Lodi, California

Panda Express this is disappointing. You guys have truly fell off the map and customer service as gone out there window. You order a combination plate and this is what you get now. 4 pieces of the teriyaki chicken a little scoop of rice. Unbelievable. read more

Panda Express - Suppose to be a two item plate. But I guess it's only 4 pieces of teriyaki chicken. - Chinese Near Me - Lodi, California

It doesn't look like this location cares about service and also is very weak in providing coronavirus safety. I placed an online order yesterday that was to be ready at 1:28. After arriving I had to wait until 2:01 for the order to be complete! About covid safety: There is no option for curbside delivery. When I got to the front door there was a sign saying that if the order was online, one should go to the side door. At the side door there was no attendant, so I had to enter the store by pulling on the possibly contaminated door handle. Once inside there was no distinction between online and walk-in servicing...everyone had to stand in line for the cashier. After being told to wait for my order (see above) I had to find someplace to stand away from other patrons...it was not easy. About the food: Panda Express is not cheap, but their portions were tinier than remembered and not the expected quality. For example, the honey-walnut shrimp had half-a-walnut! With millions of food service establishments across the country trying to recover some income by operating responsibly and safely it was disappointing to see that this location couldn't make the effort. read more