I ordered a two item combo with teriyaki chicken and string bean chicken. This is what they gave me for the string bean chicken a plate with tiny micro pieces of chicken and filled with string beans and onions. They never can get anything right here. I'm done with this place. read more

Panda Express - Fast Food Near Me - Hinesville, Georgia

Great tasting food!! Knowing that it's actually food instead of meat substitutes and natural flavors. Great cooks keeping by the lines replenished so I don't have a long wait time for certain dishes. Everyone is focused on making their food good. No need for the servers or anyone to smile all the time. You'll be happy when you eat the abundance of food you enjoy eating. read more

I just went to panda express and paid $10 for the smallest entrée ever. It was a single entrée of shrimp that wouldn't even feed a toddler. And when I brought it to their attention they looked at me like I was crazy! It cost 8.50 for an entrée and a side in a bowl. read more

Panda Express - Baby bowel of $10 Walnut Shrimp - Fast Food Near Me - Hinesville, Georgia

I am from California, and the Panda Express there tastes much better than this location. Every time I visit, there is always an issue with the chow mein it seems like the noodles are simply thrown into the fryer with very little seasoning, and the flavor is consistently bland. I am unsure who the manager or cooks are, but the quality of food and preparation needs serious improvement. Having previously worked in a restaurant, it even tastes as though old food is being mixed with new, which is unacceptable for customers. Today, my chow mein tasted burnt, and I was unable to eat it. I was also disappointed because my husband did not enjoy his meal either. If you are going to run a business, it should be done with care and attention to quality rather than laziness or indifference toward customers. Otherwise, it would be better to allow others who are committed to providing good quality food and service to take over. read more

Probably one of the slowest panda drive thrus I have been to, nation wide. They will consistently make you wait at the speaker for anywhere from 1 minute to upwards of 8+ minutes (writing this while waiting at the speaker for 5 minutes now) causing a big line to start. Most people just leave. The coke they hand out through the drive through is almost always nasty. read more

Once they removed the honey sesame chicken, it all went down the drain. I don't even order from here anymore.

When you come in you're welcomed with a warm greeting. Tracy is amazing and her customer service skills are the reason why my family and I keep coming back! The honey sesame chicken is my favorite food item by far. read more

What a terrible experience. I ordered my food via the drive through and was told to park at the front because my food was, as the cashier stated, "being prepared fresh for me." I pull up front and wait.. and wait.. and wait. I'm not that impatient, but watching a bunch of cars go in and out quickly while I've been waiting for 15 minutes started to concern me. At 15 minutes, I call the restaurant just to verify that they hadn't forgotten about me, and the kind woman explained that they will have my food out to me in 2 to 3 minutes. However, she tells me that the food item that I'm waiting to be prepared was the "super greens..." In other words, I've been waiting 15 minutes for steamed broccoli and cabbage... Whaaat? Whatever--I suck it up and wait.. 3 minutes elapse.. then 4.. then 5.. A total of 30 minutes later from when I ordered, a lady finally hands me my food. People--I had to wait 30 minutes for STEAMED BROCCOLI lmao Anyone that has cooked broccoli knows that it doesn't take anywhere near that long. Clearly, this restaurant is terribly managed. *** Random side note: During my 30 minute wait, I saw an employee lock the entrance and exit doors to the restaurant. This was around 3pm. With COVID being a thing, I wasn't bothered by that. What bothered me was that there was no signage informing customers that the indoor area was closed nor why it was closed. There were customers still eating inside when this happened, which made things weird for those unaware. I witnessed several awkward moments--customers trying to get inside and being confused as heck when greeted by the locked door, because they could clearly see people eating in there. It was so weird lmao. Wow. Yikes. read more

This store served some kind of Beef Stew (with carrots and gravy!?) instead of Shanghai Angus steak (of course still charging extra...), some kind of yakisoba noodles instead of chow mein, and some of the saddest sweetfire chicken I've ever ordered. This was just the one plate. we ordered several. This store is clearly cutting corners to cut costs. I'm not happy and believe this store should be held accountable. I've written to Panda Express and requested a response. My family likes Panda Express, but not with the practices this location uses. read more

Panda Express - Chow mein? Sweetfire chicken and...?? - Fast Food Near Me - Hinesville, Georgia

See all

The food was good. It was hot. I ordered orange chicken and it was what I expected. But the customer service was sorely lacking. I ordered via drive thru and the lady was loud, rude, condescending, and overall disrespectful. I didn't argue with her. I almost drove away but wanted what I ordered. I'm not from the area but visiting. Actually I visit often as my in-laws live close. But I will NOT visit this location again. There are enough options for me to not even consider spending another dime here. In a world (even a small town) full of quantity and quality, the least you can do is offer good service. read more

The food and customer service here is great! And one of the workers there Is super cute :) I believe her name is Ariel. Total sweet heart. read more

Food is pretty decent but the portion i paid for was not correct. I called this location but the phone ran multiple times. No luck at getting it resolved as i live 30-35 mins away from this location. Hopefully this issues can be resolved. ***Panda check your private messages read more

Panda Express - Beijing beef and teriyaki chicken was supposed to be both mediums. - Fast Food Near Me - Hinesville, Georgia

I usually love panda.. what are these guys doing :( They didn't have the noodles when we first arrived so we had to wait not long.. 5 minutes probably.. whenever I got my order.. I was exited you know.. supa hungry.. I order Orange chicken.. and whenever I received it it tasted it completely different.. Went to ask the lady what's this.. this is not orange chicken.. she explained to me the cook put a different sauce on it.. how you going to sell this to people when you already knew it wasn't orange chicken.. they told me is going be another 20 minutes for the orange chicken to be ready.. its was a different Panda Express.. not like the rest.. I guess you can read the rest of the reviews.. Probably won't be coming back.. read more

Panda Express - Fast Food Near Me - Hinesville, Georgia

This is my second time coming here and my second time DISAPPOINTED!!! I got the beef and broccoli and fried rice plate with 2 parts beef and broccoli. I got "4" very dried pieces of beef and wilted broccoli. And this was during the military lunch hour. No wonder the damned parking lot was empty. I thought that I'd take another chance and return to this location because I just had Panda Express in Bedford, IL. It was awesome. Boy was I mistaken!!!! If I can save ONE person from making the terrible mistake that I made by coming here, then I've done my job. Avoid this place like the plague. You WILL be disappointed!!! To Management (if you're bothering to read this): Your employees don't care about what they put out. This reflects on you. Your product is garbage. Get your weight up or you won't last long here. read more

I had the plate with fried rice and chow mine and double orange chicken. The orange chicken was disgusting! Every piece of "chicken" was flat . I broke up a piece to see if there was even chicken inside because it tasted like straight fried batter with sauce and guess what ! There was no freaking meat inside and I'm pissed ! I tried calling and it just doesn't go through and I feel like I deserve a free new plate or something & i would have went back but I don't live 5 minutes away I couldn't even eat the "chicken" anymore or should I say batter read more

Panda Express - Orange chicken with no chicken - Fast Food Near Me - Hinesville, Georgia

So far, so much better than the Pooler location! I tried out the drive thru during peak time (lunch) and of course it took a while! But I was feeling extremely lazy and knew it would not be fast. I was probably the 8th car in line. Service? Great! Why? Because they had everything I ordered, and no wait time during a peak time. Better yet was that my food was hot and fresh tasting. I've had some burnt Beijing Beef at other spots. I hope the service here keeps up. If it does, Pooler can learn a thing or two! read more

See all

I usually really like Panda Express, but this particular one seems really incompetent. Normally when I go, they're out of almost everything. But today, they messed my order up pretty bad, and I found plastic in my food. I was charged for their 'plate' option, but only received one entree in it. All of this, on top of an abnormally long wait. read more

Panda Express - Fast Food Near Me - Hinesville, Georgia

Well... customer service is great. But they constantly run out of everything. Like no teriyaki sauce for chicken. It's crazy, it's been like this since they opened. It's frustrating as a customer. Too bad there isn't anything better in the area. read more

Ordered the chicken with pineapple and it tasted like burnt paper. The steak was flavorless, really all of it tasted like refrigerated leftovers that used to be newspaper. Don't waste your hard earned money like I did. I'm never eating their food again. They did send one meal replacement even though both our meals were nasty. read more

I ordered during a promotion and I had a stomachache for a week. Every dish I had did not do justice to the Panda Express name. The advertised deliciousness and freshness was not executed well. The fried rice was hard and flavorless to the point where it was unenjoyable to eat. The chowmein was too hard as well. And lastly, the teriyaki chicken was sitting in a pile of jello like consistency and had zero teriyaki sauce on it. I felt sick after a few bites and threw it all again. Such a pity that I had to waste money and time for such a poor performing meal. read more

I have been to panda when they just opened up and now they're just trash. The employees are slacking. I went for the third time and I'm not going there again. Not this location anyway. I saw that the parking only had about four cars parked and the drive they had two cars (mine being the last and third) so I thought it was going to be quick. Man, was I DISAPPOINTED! I waited in that line for 17 minutes. Before I could pull up to the window and pay. Yes I was exact on time bc I have to get back on base and go to work. When I got my food I barley had any meat on there. They don't care about portioning. If you're going to work there and take our money make sure we get the right portions. Just like the other two reviews, I'm just putting my experience out there so it doesn't happen to you! read more

Panda Express - Not portioned correctly. - Fast Food Near Me - Hinesville, Georgia

See all

This review is for the Panda Express in Hinesville, Ga on Highway 84 Pro: Nice people who work at the Panda Express Con: Worst food Panda Express got two pieces of beef 4 pieces of broccoli and a lot of onion with from what I see a Tablespoon of noodles. I would not recommend this Panda express. Honest if I did not live two cities away and was home I would took it back. It look as if they gave me someone left over food that was not completely eaten. Trashed it!! read more

We originally wanted to go in the drive thru, but later decided to go inside. I waited in line for *45 minutes* before I even come up to the counter. Then I was told that there was another 7 minute wait on the Teriyaki chicken. Staff were all huddled around like they didn't know what they were doing. Definitely no sense of urgency or care. I even saw one girl roll her eyes a few times. Panda Express is listed as "Fast Food" Chinese, but I can call up a local Chinese restaurant, have them tell me it'll be "30 minutes" and I won't have to deal with the headache of standing in a line with a hungry toddler trying to keep him busy. The food was decent. Although, the chow mein made me sick. I expect a new restaurant to work out its kinks, however I believe the wait is uncalled for, with no apology, and staff very inattentive. read more

I'm very disappointed in the quality of the food. I'm visiting here and where I'm from - the Panda Express provide good food. I learned today that not all Panda Express locations are created equal. The orange chicken was dry - hardly any sauce, and the steamed rice wasn't cooked enough. The entire meal was extremely unsatisfactory and couldn't finish it. I will not be ordering here again. read more

Fried rice was not fresh taste crunchy today. Got the mushroom chicken dinner. Today the fried rice was tasteless. I believe it's leftover fried rice from previous day.i was just trying give Panda Express a second chance after the first wish I could of just took it back for a refund but would be a waste of my time read more

In town visiting family and decided to pick up fried rice for dinner. I eat at Panda Express often back at home in Florida but this is the first time my rice was burnt. I spent 5 minutes picking the burnt pieces out. read more

Panda Express - Fired rice - Fast Food Near Me - Hinesville, Georgia

So I want to try out and express one more time and give it another try because I need a negative review previously they did have fried rice this time but this was the funny thing they got my order wrong I ordered a plate and got orange chicken fried rice and broccoli beef and I would've side of Shanghai beef simple fix so they gave me broccoli beef as a side in a smaller container and the shanghaied beef in my entrée plate so they gave me more of something that I didn't want as much of so I brought this to the attention as I went to the drive-through once again she gave me a look as if I was wrong for correcting my order scraped the wrong food order out and gave me a small container so less servings of each when I ordered it as a entree. The service here is the worst that any fast food place can get and I would consider this to be the worst service in hinesville and horrible representation of what Panda Express usually puts out. This location needs to be shut down it will take a lot of business from Panda Express as a whole giving it a bad name. My server on receipt is attached she didn't want to help with the wrong order whatsoever read more

See all

Nah because first they got my order wrong so we had to wait in the drive thru line to get it fixed and then while I was eating I moved a piece of chicken to the noodles and a few other pieces dragged with it and it was connected by a few pieces of hair. Made me gag. Definitely lost my appetite. read more

Every time I come here after 5pm, the service is mediocre. When I go through the drive thru, I have to start off by asking what they don't have. Every time you order, you have to park and wait for your food. Overall, the cleanliness is fine but they just have to work on the quantities of food they receive. Do better Panda. read more

Rapidly declining in quality and service. Start with the staff playing around throwing food at each other which is unappetizing as it is and then the raw vegetables and the crunchy rice ties it all together. Don't waste your time waiting in the horrendously long drive thru line or your money on gross undercooked everything. read more

This place DISGUSTS me. They never get my order right. They tried telling me they gave me part of my order when they didn't and got upset over me coming back to ask for it. They gave me a plate of sides instead of my actual food and when I called to ask for it to be replaced they hung up on me and didn't answer any other calls. Their employees are rude when you come to them politely. They can't ever get a order right. They don't let you finish your order before interrupting and telling you your total as if they don't want you ordering anymore food. I'm never coming back, they need to change employees. read more

When this Panda Express first opened the food was Awesome. However, we went maybe 2 months ago after church and they were out of everything. The service was slow and we ended up leaving. Today we figured we would give it one more try. The orange chicken was so dry and hard. The rice may have been an old batch? When they ask for your drink order the last two times they never have sweet tea.....today they say they are getting a new tea vendor? The place was not clean...just not happy with the food. Sorry to say but we won't be back. read more

2nd time I've been to this Panda Express and they didn't have the food I wanted at 4pm today. I'm kind of getting sick of this restaurant. Also the chow main tasted under cooked. I'm about to start driving 45 min away to a different Panda Express because this is not good service. I will tell all my friends and family never go here if this place doesn't get their stuff together!!! I'm sick and tired of it. I'm done! read more

Food was excellent the chef was awesome thank you too Sergio food was delicious and the server was friendly Lina. Will come back again place was so clean also. read more

Honestly, they were great when they first opened and served decent portions of food, after a while they started to slack on those portions. Also went through drive through at a decent time before rush hour and literally waited a whole hour in line and couldn't leave since there were cars in front and behind us. They could do better. read more

Whom ever the general manager for this location must be pissed. The business Panda Express received when they first opened was phenomenal and now when I pass by. It's indeed a dead zone. I have ate at a few locations in the Midwest and the quality of cooking is so much better. The three times we got food from here the orange chicken was cooked tooooooo long and barely edible. The chow mein is mostly cabbage which is not good what so ever. Until they get better cooks to cook this fake Chinese food. I will not be stopping by anytime soon. read more

The generous rating because I like the food and you really can't mess that up, plus I was happy to see the 100 health rating. If you are coming here, go through the drive thru because they apparently are priority customers--we waited in line inside for 15 minutes, with no one in front of us or behind us, but the fully-staffed staff was completely focused on filling the drive thru orders. Very annoying because when It was time for us to order, half the things we wanted were unavailable since five or six different vehicles were served before us. Also the place may have a 100 health rating, but inside the booths and general eating area was filthy. While the employees were kind, or at least the epitome of tepid, the management here is clearly unaware, and unwilling to improve. If you want fast-food Chinese, you are better off just imagining a nice tasty meal in front of you...since I started writing this review about 15 minutes after I was initially greeted and having paid (because for some reason, here the expectation is to pay before delivery of food. Or even making of food ) and still no food... oh also, they haven't restocked the napkins. And they out. read more

Panda Express - Fast Food Near Me - Hinesville, Georgia

See all

We have been to this place twice since it has opened. First time was a couple weeks after opening. Each time good was very bland. Unlike alo t of other reveiwers our veggies came to us undercooked. I can deal with that as I enjoy the crunch, however the lack of seasoning was disappointing. We have not been back in about a month, things might have changed, however I doubt we will be back. Rather go to Asia down the road, less crowds and cheaper. read more

I thought the food I got from here one day for lunch was disgusting. Tasted like leftover frozen food reheated. Probably has something to do with it being located in Hinesville. I've noticed most common things are lower quality here. read more

Decided to stop by for dinner tonight, my husband and I went through drive through. When we arrived to our hotel and opened our bowls my orange chicken was burnt and my chowmein wasn't cooked and smelled like tap water, and noodles were really hard, didn't even eat them. I've never had bad food from Panda Express, this location was my first negative experience. Very disappointed. read more