I had a great service! My fries were hot , fresh , salty and crunchy but not too crunchy The double quarter was amazing!!! Everything was fresh, you can tell it was freshly done and not frozen. Delicious, delicious and delicious. read more

I got out of my bed pregnant and drove 20 minutes because I was craving McDonalds and had the worse experience. I attempted to use my code from the app to redeem my discounted large fry to go along with my order. The guy who was taking my order said that it did not work the first time and a new code popped up. I gave him the new code and he told me to pull around. When I pulled around the cashier read back my order but it did not include the large fry. I let her know that I also ordered a large fry and she said ok. At this point I had been in line for over 10 minutes but I was okay with that because I knew my food would be fresh. The guy who took my order initially gave me my bag and I let him know my fries were not in there, he asked me if I said they were cold and I repeated that they were not in there at all. He then tells me the code didnt work but that is not my problem when I communicated with him during the order processing. At this point he is confused so I ask for the manager on duty who then comes to the window with an attitude and no resolution. She is refusing to honor the code and also not offering for me to just buy pay full price for the fries which I had no issue doing. She lets me know its not her problem, its the app. After seeing how I am being treated as a customer I request a refund and she refuses the refund and tells me I can just sit there at the window. 2 other employees come to the window and try to see what was wrong my app and realize its an app error. They tell me its nothing they can do so I pay full price for the fries and the manager is still upset saying I held their line up. The way I was treated at this location was unacceptable. I appreciate the last 2 employees trying to solve the issue but the manager does not need to be in that position if she does not know what to do under pressure and has poor customer service. read more

food uncooked , got it remade 2x and it was the exact same. The outside was cooked but the inside is like it just got out the freezer. Tastes microwaved read more

McDonald's - Sausage egg Sausage, Egg & Cheese McGriddles® - Fast Food Near Me - Hinesville, Georgia

This review is for drive through service. Today I experienced stellar service, pleasant employees, my order was correct, and the hot hamburger and fries were exactly as I expected. Thanks to innovator Ray Kroc's assembly line -fast food preparation plan for consistency store to store, you know exactly what to expect when eating at McDonald's. And today, my order didn't fall short of those expectations. read more

McDonald's - Menu, June 30, 2025 - Fast Food Near Me - Hinesville, Georgia

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I sure don't mind waiting about eight minutes to get my food if it's hot but it wasn't and the girl had an attitude towards me sitting there waiting all that time I got a coffee she could care less if I wanted cream or sugar and I went and look for it myself as he told me to get away screw you girl freaking idiot I didn't even wanna go back and ask for catch-up you guys suck read more

I don't know what it is, but this place was not it. We got super sick from eating here. The chicken nuggets and the fries have a horrible taste. The hamburger was squished right out of the bag will not be back. read more

Very very very slow! It's not that busy and they have multiple people in the drive through parking. Many waiting way too long for fast food. Gas station restaurant combo not the nicest location. read more

McDonald's - I think it's funny how we have reverted back to where you park and order. Annoying - Fast Food Near Me - Hinesville, Georgia

I have had the misfortune of coming here a few times and the service is always lazy and the servers are childish having full inappropriate conversations over the mic. Not only that they ALWAYS take forever and still screw up your order. How do you give someone a cheese burger with only to buns and a slice of unmelted cheese with some pathetic onions sprinkled on top with NO PATTY. Get used to working there because nobody else can take you guys serious. read more

Took 3 minutes to be acknowledged for taking my order in the drive through, with cars behind. Food took 15 minutes + to arrive.

The manager is a glorified babysitter who has no control over her workers. It shouldn't take an empty McDonald's 15 minutes for a simple fast food order. It took so long to get my food, I left with 1/2 of it. I was already late for work and I couldn't afford to waste anymore time there while the workers flirt and play on their phones. They need to fire everyone and rehire people who will actually do their job in a timely manner. read more

Absolutely horrible service. We were asked to pull into a spot to wait for our drive thru order. After waiting 40 minutes, my husband attempted to go inside and check on our order. The lobby was closed (it was 5pm), and the phone was off the hook. My husband had no choice but to stand at the drive thru window to let them know we've been waiting while cars in the drive thru were getting their food and driving away. It was raining, mind you, and the manager told the staff to let my husband just stand there and wait. We waited a full hour before driving away without our food and out our $50. Pathetic. read more

Them young bucks lazy as hell. One apple pie will take one hour to make. They're too busy texting/talking on the phone. Only worker actually working is the hispanic woman. Everyone one else just stands around looking like Joe Biden trying to find his way onto a stage. If you like waiting an hour for cookies or nuggets, this is the place to be. Give the Hispanic Woman a raise, she seems to be the only one who cares about her job. ‍ read more

Food was alright, I asked for extra fries in my Happy meal and they decided to do what THEY want and gave me APPLES, and I asked for a Hello Kitty Toy, and I was given a frog ‍ read more

Loved the chicken nuggets, and I ordered a happy meal for my child, WITH specifically apple slices and chocolate milk, and yet she didn't get the chocolate milk nor apple slices!! read more

Oh, how I avoid this location like the plague. Why are we still not allowing customers to sit in the restaurant? If the other two in town allow it why does this location not? On top of that, if you ask for no onions or tomatoes they still put it. Never can get a milkshake nor ice cream here. This location could honestly close and I probably wouldn't even notice it has. read more

Sign outside says "Get your faves faster. Order ahead in the app". Yea don't. Sat outside for over 20 minutes waiting on a mobile order. Went inside and got an attitude from the manager that she just got there. Other staff was there all morning and can do the same thing. Better prepare for morning rush. read more

All kiosks but one are down and when I was asked if I needed my order taken I said yes and the lady told me I needed to use the kiosk. When I said they were broken she said I will just have to wait then. Never posted a review before, but this was a new level of an employee but caring. read more

I am out of town with the military. I usually great breakfast for myself and coffee for my peers. This is the slowest, most backed up McDonalds I have been too. I was actual late one day for work (even left the wait line without food). I have driven here 4 times in the last 3 days and 3 of the days I can't purchase food due to the single lane and closed lobby. Poor management, poor staffing, poor business model. read more

Terrible wait and very unsanitary. They take forever to get orders and the Floors are supper sticky .

Came into this establishment and waited in line behind a sweet woman. She was taking quite some time placing her order however the young lady at the register was beyond patient with her. After a few minutes a manager came out and asked if she could help me with the kiosk so I could place my order. SO NICE!!! The cashier remained patient and calm assisting the woman while the manager helped my family place our order. It was quick and easy. Everyone at this location are so sweet and ready to jump up and help in all areas. I love coming here. They always remain top notch!!! read more

McDonald's - a woman sitting at a table in a fast food restaurant - Fast Food Near Me - Hinesville, Georgia

Horrible service! We ordered a McRib combo , 4pc Kids meal nuggets and a Big Mac. First the Kids meal was missing the fries and no sauce and the McRib was givin to me on a regular bun. Of course we didn't realize this until we were already home. The sprite tasted like it was mixed with another drink. I'm very disappointed in this restaurant. I should've just went with the one on Hwy 196 read more

McDonald's - What is this?? I didn't know McRib came on a regular hamburger bun!! I did not ask for this. Come on McDonalds at 203 W Oglethorpe smh - Fast Food Near Me - Hinesville, Georgia

If you want to find arguably one of the worst McDonald's in the world look no further then here , never have anything in stock , food cold , lobby closed, long wait times this list goes on and on , just avoid this location. read more

Fries should never be cold at McDonald's, hot fries are the only reason to come here! In the middle of a lunch rush too! At least the coffee was hot and cheap. read more

If I could give the one star I would first they're not 24 hours second they saw we were the last ones in line and put the cone out in front of us like they couldn't take one more order before they closed read more

This place is run like shit, plain and simple. Waited 10 minutes for a single 1/4 pounder with cheese... you know the thing they're supposedly known for. read more

I almost refuse to go here. The service is always awful; the employees are always upset about something (so it sounds) orders are wrong every single time, and the wait in line is outrageous. It takes on average (not counting lunch or dinner when they're expected to be busy) at least 30-40 minutes to get your food. Long story short, I think the reviews are pretty uniform with the quality you're getting anywhere in Hinesville, so take it for what it is I guess. read more

I couldn't ever imagine a fast food place doing cash only. But when we pulled up early in the morning they're doing cash only!!!!! Who carries cash anymore??? I've seen places do card only but never cash only. That's how you lose business. I assume it's because of technical difficulties but thats something that the branch should fix on the spot... also the service is pretty poor read more

I'll take the hit for this. So I tried to give McDonald's another try. I do curb side, I order at 8pm exactly. 8:25 I'm still waiting on my order ten cars later I walk inside & nothing but kids telling lame jokes and standing around. I told the of them that I've been waiting for almost 30 minutes and I just want my money back. The manager finally comes to the front offers to give me the food and my money but I just wanted my money back. After waiting so long I wasn't feeling McDonald's anymore. The manager claimed someone threw away my ticket but I told the young lady who deliver food to four other cars that I was waiting on my order so I guess common sense didn't kick in to check and see what I ordered. No one ever has an issue getting food during the day when the older people are working but them kids are TERRIBLE. I won't of even mind if my order was made I correctly something would of been better than nothing. But to be missing a whole meal is just incompetent. read more

I'm local and have been living here for 2 years. I hardly go to this McDonald's because of my experiences. The first time I ever went here they forgot to make my order so I sat around for 45mins until I got my order. The second time they didn't put any sausage on my sausage and egg McMuffins.... the third time!!!.... no issues.... went to Korea for 9 months and just recently went to see if this place has improved. Nope. Going through the drive through the cashier asks me what my order was, I corrected him, and told him I ordered something else. Moving on to get my food, it's the order I said was NOT my food. I look at my receipt and it's the order that I said was not mine to begin with -.- they take back the food and bring me my food. I drive off. After getting to my destination I unwrap my suppose to be Sausage and egg McMuffin (my favorite if you haven't noticed) and they are HAM and EGG.... moral of this story is if you want a McDonald's to constantly mess up your order this the one for you!!! read more

Chunks of ice in my frappe. I've been here several times but I am not a fan of McDonald's so I only order ice cream or drinks. Today I had a small fry and after each bite I keep wondering if its made with some sort of paper product so they don't stick together while frozen. Anyway, my complaint is, every time I order from drive thru, they never offer me napkins. Voices at drive thru never sound happy and I never get a smile from these people. Must be management fault. Watered down frape - cost me close to $4. I hate this McDonald's! read more

We drive across town to come to this location. The staff is always professional, polite, and so helpful. The food is actually hot and the order correct every time we come. The staff brings the food out, asks if you need anything, and then grabs it for you, all while being super nice and friendly. Tonight was no different. There was a lady (when I asked I was told her name is CC) training the lady that was helping me. She spoke to the lady she was training kindly and seemed very patient. She smiled and made a joke with me which was much appreciated after my long day. Definitely worth the extra drive. read more

I came to this McDonald's and they took a long time to take my order, I went inside and everyone was just looking at me before asking what i wanted. Then the main REASON I got on here to make a review was because one of the workers stopped and got a napkin and started wiping the tip of her nose, and then started working again. I was so grossed out. Let's just say I kept my eye on her to make sure she didn't touch my food or order after that. I won't be going there again. read more

Was given dried out, hard, reheated sausage biscuit. Could not even bite into it. Had to drive back and go in. When I told girl at counter, she responded with a smile then said "that's fine". Um, no, it wasn't. Thought maybe she would apologize when brought me new one. Nope. And by now my hash browns are cold and I am late. Astounded did not even an i'm sorry. So asked for manager who apologized but only because I asked for one. Along with a "have a nice day". Additionally, the orange juice was barely cold, more like room temperature and tasted watered down. I am quick to post good reviews, however, this was bad enough I felt I needed to put it on here. Stay away. read more

Worst McDonald's ever. Food is always old and cold. Staff isn't always friendly and they ALWAYS forget something. I don't think they'll ever get it right read more

To sum up my many many trips to this McDonalds I would say simply slooooooowwwwwww!! Since yelp wants more I would also add the unprofessionalism of staff is something I have never witnessed. To be this lax and to have such a horrible attitude you have to really try to be this bad. You know it is puzzling why these employees are so disgruntled about having a job. Some would do anything to have a paying job, but here they take their attitude about having to go into work out on the customers. I ordered 4 plain biscuits (breakfast all day, right) and was asked to pull to the drive thru parking area. 15 minutes later I went inside to check on these biscuits. I stood at the counter (no others customers) for a couple minutes with staff looking at me and walking off and joking around. Finally, I asked a red shirted young man who I believe was a manager by title only because he was cutting up with the rest of them as opposed to ensuring they were serving customers etc, you know their jobs. In the end I get my biscuits and attitude (more attitude than biscuits) this young man, so called manager, did not even apologize or say to have a good day. This generation makes me extremely worried about the future. read more

Worst McDonald's to go to. Employees always seem mad. Never get an order right. It's not worth it!

Less than pleasing. Went through the drive-thru and told me to park in the drive-thru waiting area. Took them 15 minutes before I got fed up and went in to find them horsing around in the back. Walked up to the counter and asked what was taking so long. Cashier gave me the lame excuse that they had "other customers" to attend to when it wasn't even that busy and there weren't very many people in front of me, all of which having small simple orders. I complained to the manager who shot me a dirty look and handed me the meal. On top of that, they gave me the wrong order that was cold with soggy fries, probably from messing around in the back while making it. I was absolutely disgusted and angry by the quality and amount of time it took to make. If your coming off-post for lunch, or just anyone in general, definitely recommend going elsewhere read more