Extremely slow drive thru. DO NOT USE THE DRIVE THRU! The food is consistent with other pandas. But go inside and order read more

The string bean chicken looked old and sided many of their other entries I was not happy with the mushroom chicken either. The steamed veggies were good. The noodles were good too. The restaurant was clean. The staff was neither friendly or unfriendly. read more

Mhmm I don't know why panda express reviews are low. The food is literally wonderful. I love the panda bowl. It is so good

Food is what you expect from Panda. Never had any issues at this restaurant. Staff are always very friendly and polite. It can be busy at noon and in the afternoon. Going inside to eat can sometimes be faster when the drive though is lined up. read more

I go through the drive through so I can easily leave with hungry kids. Well, they didn't have my food ready. So I'm waiting here with hangry kids and food sitting in my car because one of their items is not ready. They said "3 minutes" and "park in front" but it's passed 3 minutes and no food. Well past three minutes. Kind of annoying because they did this the last time too. Smh. I cannot stand this "I have a timer for the drive through" as if it's my problem they don't have their damn food ready in the first place! Shoutout to the cook best cook! read more

Panda Express - One item missing because it was not ready. - Chinese Near Me - Gallup, New Mexico

Food is consistent with other panda expresses , I drive the I-40 probably 6-10 times a year and always stop here. Normally good just a little slow read more

Best Chinese on the north side Highly recommend to place and order online instead of walking in! Beat the long lines and be on your way faster! read more

Stopped here before going to our hotel around 9:30 pm. We're only here for the night, as we're traveling to California from Oklahoma. All 5 of us were extremely hungry and ready for bed after 13 hours of traveling. We all ordered orange chicken and it was way too spicy for any of us to eat. I immediately called the store to complain and there was no answer all 8 times I called. I'll be leaving town before the store opens I'm very upset because meals for 5 people is not cheap and 3 of them were children. Now I'm Dealing with exhausted and very hungry kids. read more

Lazy serving crew , our server Teagan was lethargic , they only had one guy cooking for literally 100 people in the restaurant, we waited 30 min for our food while the orange chicken that was already bagged went soggy . .. Worst panda award again . .. side note .. the guy at the wok cooking was an absolute legend this guy cranked out entree after entree and we would have got our food much faster had our server spoke up and told him that we were waiting for our entree , instead the guy cooking was monitoring the food and he cooked our order just because he saw it was out in the serving area . Cook gets an A+ the rest of the staff including kid making the noodles and big guy hiding in the back all seemed annoyed to be at work and the service showed it .. read more

Panda Express - Chinese Near Me - Gallup, New Mexico

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Low reviews accurate. There are immaturity issues here. Confident being Asian had a bias towards the level of service I received. No eye contact with the 6 people working the hot service line. Waited ~8m with person queued in back of me after 5m wait. Caucasian tall person who was processing the orders elected to make small talk to another PE worker rather than coming up to help me when he was I was next in line. Went to sit down at a table, next person was helped in 10s. left and went to the el rancho down the street. read more

This is the best Panda Express I've ever been to. We travel through Gallup several times a year and love that we've found such a great dinner spot. The food was very clearly freshly made and delicious, but more than that, I interacted with 3 separate employees and each of them was helpful, overtly friendly, and went above and beyond in terms of customer interactions. Also, the place was spotless and squeaky clean, especially the bathroom which is such an advantage on a road trip. 10/10 experience! read more

I love Panda Express and have been eating at it since they opened in 1CA but this place keep getting worse. I used their delivery once but they did not deliver what I paid for. The company sent me a coupon and I forgot to use it and they didn't let me use the coupon I had for reviewing the place so NEVER AGAIN!!! read more

I have not been to a Panda in quite a while but the quality exceeded my expectations at the Gallup location. Staff were friendly and bathrooms were clean. read more

9/13/22: overall 2.5 stars. Located a few miles off the freeway, sadly this was "the best" food option in this gross town. At least it's a well lit parking lot & there's a SpringHills Suite by Marriott in there. If you do gave to stay in Gallup, I'd probably stay there (see my knights Inn & Hampton Inn reviews for places to stay away from). $9 for 2 entrees & $10.50 for 3 entrees The shrimp & Beyond Chicken is an extra $1.25. Canned drinks are $2.10. The food was edible. The serving sizes were decent & overall ok for what I paid. The bathrooms require a key, which is attached to a huge cooking/serving spoon. Gross. I hate touching germ filled things. I used napkins to grab it. No paper towels in the bathroom, and it needed prompt attention & cleaning. TIP: I wish I knew this beforehand, as I would've done a split side (no extra cost). Each meal comes with a huge side. I got noodles (I would've done noodles & veggies, like what my friend did. My hubby got rice). The bathrooms & extra surcharges for entrees brought them down to 2.5 stars. But because the prices & serving size were decent, I was nice & rounded up our experience to 3 stars. I hope never to ever have to stop in this town ever again. It's nasty & I don't feel safe here. read more

Panda Express - 9/13/22: $9 2 entrees & $10.50 3 entrees. $1.25 extra for shrimp & beyond chicken. - Chinese Near Me - Gallup, New Mexico

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Panda Express in Gallup NM has been our go to fast food. The other day we went at 11:30 am. All the food items should be full, hot and fresh. I ordered a bowl with sesame chicken with super greens. There were no super greens ready. I heard one of the workers yell out for the veggies...twice. Finally i asked them to just give me brown rice instead. They no longer have brown rice. I asked for fried rice. They told me "NO NO NO" the super greens are ready. Ok. Got my bowl, stuck my fork in and the greens were so undercooked, broke 2 times off my fork. While digging through my food to pick out the plastic, under the chicken and greens, were green beans that looked 3 days old, along with a big stem. We are "SUPER" disappointed with this franchise. Won't be going back any time soon. read more

Like their food and the fact that there are two locations to choose from. Even when traveling into Southern California they can be found.

So gross and filthy....one gets food poisoning here! Absolutely gross. No one is clean. Service is horrible. Awful place.

During the coronavirus shelter in place order, we are still able to use the drive-tru at Panda Express. They close at 8pm. Unfortunately, the quality and service has fallen off dramatically. The egg rolls were burned. The food wasn't hot. Who knows how long it was sitting there before it was served. The spicy beef was jerky to rock hard. The only decent tasting parts were the teriyaki chicken and the orange chicken. Be sure to check the food before you leave the window area. I contacted Customer Service. All they offered was a single meal voucher after filling out my full name and sent email. So now I'm supposed to fill out some form and give out my information for a single meal voucher after they screwed up a meal for my whole family and can no longer be anonymous on yelp. Forget it. They messed up the meal and now want to mess up the follow-up. No thanks Panda, offering a single meal voucher for wasting time and money for 4 people is not compensation nor inspiration. read more

The food was both over cooked and undercooked. It could not even be eaten! When we got to the car, the entire bag was filled with sauce! A very disappointing experience, and we came here to take a break from burgers. This whole town looks like it's in real trouble. read more

Panda Express - Receipt - Chinese Near Me - Gallup, New Mexico

Looks like a really well put together fast paced establishment. WRONG!!! I ordered a 2 entrée plate. And decided what the hell, and added on 2 egg rolls when the women at the drive through window asked me if I wanted too. But! Come to find out, it's a wait... Okay! I'll wait, I got time. I'm not impatient. Park to the front! I kid you not. I end up waiting 27 minutes. For 2 damn egg rolls which could've been avoided if I was simply told at the drive through that it would be a wait. On top of everything I go inside to see whats the wait. And come to find out my order was given away to another customer. Amazing! I wait another 14 minutes for my order and this time... I cancel the egg roll. Miss me with that "wait" Gallup panda. Never again. read more

Panda Express - Panda Express - Chinese Near Me - Gallup, New Mexico

Panda Express! It's fast, it's convenient, its relatively inexpensive and moderately tasty. The fast food version of asian fusion type cuisine. Not something I will ever crave, but not totally disgusting either. I've passed by several of these in my travels around the country and today we stopped. The noodles were almost crunchy and the meat was smothered in high fructose syrup with various flavors. Nothing really nutritious about anything we tried except maybe the veggies mixed into certain choices, BUT it filled us up while we were on the road and two people ate for under $15. What else can I say? Maybe you love it, maybe you hate it. Panda Express is doin its thang either way. read more

Rude and unprofessional, lobby is never opened on time. Never have food entrée ready, long wait and very poor service. read more

Panda Express - Long line in drive thru, very poor service. - Chinese Near Me - Gallup, New Mexico

My Dinner was ordered with White Rice. I do not suggest eating her close to closing hours. My food taste burnt. And can taste it is definitely not fresh. read more

Panda Express - King pao chicken, orange chicken, and fried rice - Chinese Near Me - Gallup, New Mexico

Skip the black peppered angus steak, it was more like beef jerky chunks. Usually I don't eat here but my gram wanted Panda. The drive through had 7 cars lined up already by 1010-1020. The restaurant says it opens at 1030 but didn't take the first order until 1040. To make it easy, I ordered 3 bowls however somehow became confusing on the last order. Got my bowl and already wasn't satisfied with the meat. It was flavored okay but they were little chopped meat like beef jerky. The rice didn't taste like rice, it may have been made with some type of broth. The only thing I'll give stars for is the veggies. I wouldn't come back again. Sorry! read more

Took 30 minutes to get through the drive though.... I don't understand why every other Panda Express can move through lines of dozens of people in a few minutes, yet this location took 30 minutes to go through 7 cars. I would have left had I not been boxed in. Why I got to the speaker box, the lady asked me to give her a minute. (It actually took 5 minutes) the entire time, there was only 1 car in front of me at the window waiting for their food. When I finally got to the window to pick up my food, the person at the window repeated my order to me (it was someone elses order completely). read more

My uncle recommended this and said "their food tastes like it was microwaved" but hey.. I like this place, come from Roswell nm to try it actually, far but had to see if he was saying the truth, so, went down and tried it for myself with my family, have to say the food was amazing!.. it tasted just like Roswell NM food I have now, the service was fast but, the food I was waiting for to get cooked was kinda slow, there was not much people there until I arrived a couple minutes later.. it was good and I think people there are decent. Good place, good food, would try this again read more

I've never waited an hour and a half at a Panda Express.. don't think they were understaffed... possibly just mismanagement? Nonetheless, terrible experience. read more

Worst Panda I've ever been to. Food was cold, tasted like it had been sitting out. Kung Pao chicken was fresh but almost all vegetables, hardly any chicken or peppers and the portion was very small & the Dr Pepper was very flat. I had a bigger plate and they had two of the entrées ready but they were waiting for the Kung Pao to finish and instead of getting me what was ready so I could start eating it just sat there and got colder for roughly 5 minutes. They didn't offer sweet and sour for the eggrolls and they didn't give me teriyaki sauce with my teriyaki chicken. read more

Food is great but During the COVID pandemic. Drive thru service is very slow. They could be trained to run it quicker. read more

Melted plastic in my honey walnut shrimp w chow mein. Attempted to call to make a complaint but no one answering. Resorting to a 1 star review due to this and service we received tonight. Do better Panda. Y'all gettin careless n lazy at this store. read more

Panda Express - Melted plastic in my food. - Chinese Near Me - Gallup, New Mexico

Exactly what you would expect from a Panda Express: friendly service, quality food, at decent prices.

I really enjoyed my meal!! Customer service was great, I was greeted as soon as I walked in the door and I was asked if I wanted to try the new Sichuan chicken. I was hesitant but the young lady gave me a little taste of the chicken, she cut a piece off and gave it to me with a toothpick. It was delicious and I got that dish along with two Veggie Rolls. My meal was very delicious!! Place needs to be cleaned up a little more but my experience here for the first time was great! I will be returning in the future. For a place where it's mostly young workers, they really had good customer service skills. There was a minor hiccup with our order because one extra bowl was added to our order and we didn't catch it until the young lady who helped us pointed it out, it was resolved right away. The young gentleman who cashed me out was also very friendly and showed great customer service. He greeted us and asked how our day was going and asked if we got everything we wanted. He made a few jokes to make us smile and it worked. I didn't get any of their names but the two that worked in the front were very kind and very respectful. Not many places will have those qualities! I do recommend this place to everyone who enjoys Panda Express. Everything was delicious and just the right portion! read more

Not so Impressed with the Express of Panda Express! This was the worst experience we've ever had at a Panda Express. The line wasn't that long but it took over 30 minutes. They were out of teriyaki chicken so we ordered broccoli beef. When we got up to the window they said they would have to make more broccoli beef. 15 minutes later they said it would take longer to make more broccoli beef. Crazy! Some of these fast food places need to take note of how Chick-fil-A and In-N-Out run their drive up windows. read more

I'm giving two stars because the food was still delicious. However, the service was horrible. We waited in the drive through line for 40 minutes cause we were on a road trip and just wanted to get something quick and healthy before getting on the freeway. We finally went inside. There were 9 workers behind the counter and all were moving so slow. There was a line of 15 cars outside and it was taking like 5-10 minutes to move one car space. Inside there were only three people in line and it still took forever. I'm used to going to Panda Express where the workers go, go, go and there's constant communication between team members. I will continue to go to Panda, but I'll probably skip that location on the next road trip. read more

It's sad to say that this is the best Chinese in town, but it is. It all tastes like ordinary Panda Express, but there's a 50/50 chance that you'll get your order correctly - which isn't great odds from a place where all they need to do is scoop the correct food. read more

My whole family ordered orange chicken. Everyone's tastes okay however mine tasted like plastic. My husband didn't believe me but he tried a piece and he agreed. I don't know why it did but it was disgusting. I tried my husband's and it tasted great. I'm not sure what happened but it wasn't good. read more

Quite literally the worst Panda Express experience I've had. In fact, it's the only terrible experience I've had, and I've been frequenting the restaurant for decades. Unfriendly staff, food that just didn't look fresh and absolutely unappetizing chow mein. Literally the most bland noodles I've had--and they had no soy sauce packets to help. I'm wondering if the cooks even had soy sauce to make it. Who knows...we will absolutely never set foot in this place again. I should have checked yelp before we went--listen to the one star reviews! read more

Probably one of the worst panda experiences I have ever had. Might've just been luck of the draw, but I ordered the string bean chicken breast and the green beans were basically raw. They were so chewy and rubbery. The chicken and green beans felt grainy and powdery. read more

This place is so bad. It doesn't even deserve a star. The Server was VERY Rude. We told her the meals were for here. Then she continued to place the food in to go trays. Then she started to say things under her breath. Then started to insult us. We asked for a different server. Then she continued to argue with me. Until her boss came over to stop her and another server started to help us. we came to eat and what we thought be a good. Turn out to be a bad experience. Also the rice, noodles and orange chicken are over cooked. I wouldn't recommend this place to anyone. read more

Why does it say Delivery if you can't get it delivered? Makes no sense, maybe remove the false advertising