Work provided lunch from Panda Express on Broadway in El Cajon. I ordered a Plate. My choices were chow mein for the side and broccoli beef for the entree. It arrived at my desk in a sturdy container (not Styrofoam thankfully!) and still hot. The container was loaded. The ratio of its contents wasn't the best. Probably 60% chow mein 30% broccoli and 10% beef. They skimped on the beef, but it all had that MSG goodness. LOL! It was good. Even better, it was free. read more

HEALTH VIOLATION. Employee was using a used personal plate to refill his plate to which he has already been eating from. The serving spoon was touching his plate then the food. Temperature probes was used to measure the pans, altering the required food temperature. Temperature probes were not wiped or clean introducing cross contaminations of bacterial or peanut issues. Manager was told- ignored my comment. read more

Every time I come to this location, the staff is always on it and polite. They work like they actually enjoy what they are doing. They handle the busy rush pretty well, along with those to go orders that come through. The food is freshly made and I never have any issues with the quality. The inside is also pretty large for dining in and they have some outside seating available. read more

Panda Express - Orange chicken and Beijing beef with half white rice, half Chow Mein + side of Dynamite sweet and sour chicken - Chinese Near Me - El Cajon, California

I've been eating at Panda Express for years and at this location for almost as long. I enjoy the food and have my favorites like orange chicken, green bean chicken, kung pao chicken but sometimes the quality is hit and miss. Also hit and miss is the portion sizes they give out. They've even gone so far as taking food OUT of your plate and put it back. Like what the hell? Also it's really annoying when I get beef and broccoli and I literally get 70% broccoli to 30% beef. Today though was a definite "hit" with quality and portion sizes so thank you for that. My only ongoing complaint would be that I wish they rotate their selections more often to bring in new dishes. The same items month after month year after year does get old but I understand this is a chain restaurant so it is what it is. People are nice and it's always clean. read more

Panda Express - Inside - Chinese Near Me - El Cajon, California

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Shoutout to all the workers working tonight on Christmas Eve! They were packed and a sweet lady working named Maria had the best attitude and service. Line was out the door and she keep her calm and greeted everyone with a smile. Went above and beyond for the customers on Christmas Eve when I bet she wished she could have been at home with her family. read more

Affordable and tasty food. Friendly service, free parking. Clean location and pleasant music.

I was at panda earlier today and Juan was very friendly and had fast service. Would for sure go again :)

First time at this Panda Express location. Other than it being a newer facility compared to the one I usually frequent, service & food quality was as expected. It was a to go order but the finding area I noticed was clean and organized while I waited for my order. read more

Very dry chow mein and hardly any beef just broccoli, as well as more than one piece of orange chicken is crispy in a not good way to eat as you can see by the picture read more

Panda Express - Chinese Near Me - El Cajon, California

Rude workers. You tell them you want something and they don't do it, you ask them again and then they look at you like it's all your fault. The food isn't as good as it used to be. I doubt I'll come back to this location. read more

Location is right off the 8 and 67 freeways near parkway plaza. This Panda Express is by far the best one in the area and I'd even drive further to go here than other closer locations. Everything is usually freshly cooked, the restaurant is clean, and the staff is friendly and efficient. This location can get busy and there are usually quite a few people in line and sitting in the dining area. The line moves average to quick and you could expect to spend ~10 minutes here if the line is to the door. read more

I'm standing here at the register waiting to pay for my food it is sitting there ready and I'm being ignored by multiple employees. Norma finally helps me with no greeting, no words. I inserted my credit card, it said waiting for cashier. She still never says anything and finally tells me the total, I glance at the card reader still saying waiting for cashier, she still never says anything, no apology for the wait or apology for the lack of acknowledgement. Terrible customer service! Train her or put her in the kitchen. If you cannot speak to customers you should not be cashiering. Mind you the line was out the door as half of us were just waiting to pay. A literal train wreck at Panda Express at 7pm on a Monday. Multiple employees were making themselves plates of food and ringing in their orders all while I stood there waiting to pay. None of them spoke or acknowledged me. It's bad enough you're all going on break during peak business hours but to not even speak to customers. It seems like customer service is a thing of the past now days. read more

Maria is fast, efficient and her communication is spot on. This place is lucky to have her. Hats off to the cooks. They are movin' back there. Food is always hot and fresh. Thank you and happy new year! read more

AMAZING! The staff are nice and allow you to take your time, tho it is a bit understaffed they still manage to make the experience Great.

I waited in line for over 15 minutes while the cashier talks to the lady in front of me about jobs, while my food is sitting there getting cold. Ignoring the fact that I was standing there waiting to pay. read more

Amera (Manager) and Karen working front were so fun and inviting! I am so happy that I came in! I definitely refer this location over others they gave a great experience and the food was hot and ready and fresh!! Definitely coming back! read more

This place moves way too slow for no reason! The food is meh... some dishes seem like they've been sitting all day, especially the low mein. The workers are friendly, but they spend too much time cleaning and topping up food + chatting instead of taking orders faster. read more

Panda in general has just taken such a huge down fall, wait times for me recently have been around 30 minutes for panda yes panda apparently it's that difficult to plate things up. Got like 10 people at the job but only 4 doing anything 2 cooking 2 plating. Long story short taste hasn't changed but I wouldn't call this fast food at all and personally will just save my time from now on. Also customer service just be awful or at best mediocre. read more

Was craving some panda and this place disappointed which by the way panda usually is so good but unfortunately the orange chicken was fried for too long , couldn't even chew it . And rice was burnt . And last but not least the customer service was bad I came in Friday morning jan 26th 2024 read more

I live in the area and have gone here many times. Staff are kind and work hard. The place is clean and they stay busy. I accidentally drove tonight to a different location (following gps) and didn't even bother going in. I immediately corrected the gps to this location that I always go to because the food is hot, portions are fair and like I said I think the staff does their best and are professional, efficient, and considerate. Sometimes the line can take a few minutes but it's worth it. Thanks Panda and staff! read more

I was there yesterday and it seemed a their line was out of items a specially chow mein noodles and other items. I waited to get fresh chow mein to get a smoked taste chow mein instead. Please don't hurry to cook things out , it's not he same. Orange chicken was not fresh cooked either, it looked crispy in the outside but dried in the inside. I always have though that every food line needs some quality inspection before selling it to the public. read more

This place was fast and great tasting food. The crew was friendly and helpful. The place was clean as it could possibly be.

Out of ALL the places that I have ever eaten fast food, Panda Express has NEVER ONCE gotten my order wrong. Panda has NEVER ONCE forgotten to put something in my takeout bag. NEVER ONCE mischarged me. Never once given me anything but good customer service. The quality, taste, temp of the food is consistent EVERY time. I'm grateful for that. Thank you Panda. read more

I stopped this Panda Express for a quick bite after work. I noticed they had a new items I had not seen, a "surf and turf" with shrimp and beef, and only enough potatoes. (http://www.yelp.com/biz_photos/panda-express-el-cajon-4?select=QxgiCRtGuJJK9m0AqKZfIw#QxgiCRtGuJJK9m0AqKZfIw) I picked a two entrees with a side of stir fried vegetables, and my second choice was chicken and mushroom stir fry. (http://www.yelp.com/biz_photos/panda-express-el-cajon-4?select=QxgiCRtGuJJK9m0AqKZfIw#plEQY_7T7diXXYQlpTz1TQ) $6.59 plus a dollar extra for the surf and turf. First the surf and turf. The shrimp were pretty good and not over cooked. The beef was descent and the sauce that came with was good and not overly sweet. (http://www.yelp.com/biz_photos/panda-express-el-cajon-4?select=QxgiCRtGuJJK9m0AqKZfIw#uRSkLDqWliK10ngNxlC3cQ) What I found odd was the potatoes that came with it. They just did not seem to be getting along with the Asian sauce. More veggies instead of potatoes would of been better. Next, the mushrooms and chicken were good. The chicken was tender, tasted good, but the mushrooms needed to be cooked more. They were in the stage between raw and cooked. (http://www.yelp.com/biz_photos/panda-express-el-cajon-4?select=QxgiCRtGuJJK9m0AqKZfIw#M_vj0fDalkpyqgVbaUKmaQ) The side of vegetables were very good. The broccoli, cabbage, and zucchini were all prepared very well with a light healthy seasoning. (http://www.yelp.com/biz_photos/panda-express-el-cajon-4?select=QxgiCRtGuJJK9m0AqKZfIw#3L_mPjmCiNaLnNKzqxay0g) All the vegetables were crisp and fresh. The girl who took my order was nice. She also brought me my food and had a big grin on her face. I like friendly people... read more

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After I got home with my two item with half rice half noodles, I felt the blood pressure starting to rise! I discovered, hidden under my teriyaki chicken section of the divided container, was rice filled up to the inside ridge of the container to make it appear I had a "normal" serving of chicken. From now on, I'm asking for my choices to be put in the container THEN the rice and/or noodles. It'll be that, or spend my hard earned money somewhere else where I can be appreciated and no slick moves to rip me off! I can't say for sure if this was an employee's " mistake, or an instruction to them. On top of that, there was only one guy cooking and two servers who also rung orders up. It seems to me there has always been a more appropriate number of staff available in the past. Needless to say, I will call someone at Panda Express tomorrow about these issues. read more

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Food was freshly made because they were so busy, there portion size were way less than what they usually serve. All employees were wearing masks and gloves. read more

I'm sad... I ordered (2) 3 choice plates to go. 1st plate: 1/2 steamed rice, and 1/2 chow mein noodles w/ mushroom CHICKEN, orange CHICKEN, CHICKEN with green beans 2nd plate: 1/2 steamed rice, and 1/2 chow mein noodles w/ orange CHICKEN, teriyaki CHICKEN, and CHICKEN eggrolls **EVERY CHOICE YOU HAD WAS CHICKEN*** IF YOU DIDN'T WANT TO PAY EXTRA*** Here's what costs extra: -Something w/BEEF -Something w/SHRIMP -Something w/FLAVOR My steamed rice had more flavor than all the entree's... Except for my over heated, jaw breaking, dry orange chicken. My orange chicken was the best flavored rock I have ever had my entire life!!! This was quite exquisite for my first "rock eating experince".. If I have a taste for rocks again... I will most definitely go here!!! Staff was great! Fast, and friendly! **PANDA EXPRESS PLEASE MAKE IMPROVEMENTS** read more

Ordered our food and they filled 8 orders and still waiting to fill ours they aNt through two pans of the green beans before putting them in our order. read more

I do not know why this business only has a 3 star review. I ordered. Take out for a party of 18. 3 main dishes, 3 sides, all the sauces 24 spring rolls... the food was just ready when I got there. Packaged in great serving dishes. I was proud to lay it out on my table. There was plenty of food. And we all loved it. It was perfect. I fed 18 people for less than 200 dollars and clean up was a five minute chore. It was neat and hot and fresh. Thank you guys... See you soon. read more

Things have changed in the past year... The most important of these things is customer service. I would like to say that their customer service is the reason I have returned. The team works hard, there's always a smile and that says a lot. I still miss the bbq pork (but I guess that's a repeat request on the corporate website). Thank you for winning me over and for being there when I need a cheat meal. read more

Decided to stop by Panda Express for lunch today with my son. I came here and I was gonna try the new honey almond chicken when I got up to the counter there was only about 5 pieces in the bowl so I ask the lady if she was going to make anymore chicken?? her response was that's enough for a serving, to which I nodded no and said ok thank you I'll have something else. She then proceeded to follow me all the way down the counter to the cash register encouraging me to take the last of the chicken that I didn't want. It's not the fact that it was the last of the chicken it was the fact that I wanted 2 servings on my plate. I ordered Teriyaki chicken instead and there still wasn't enough for the 2 plates that I ordered, so here I am waiting 20 minutes later, still sitting outside, waiting for my food. So I have my son go in and check on my order and wow and I shocked by the disrespectful comments to my 11 year old son. Her response from the manager on duty duty was " we're still waiting on chicken, I told you it would be 10 minutes.' Now my super greens and my other plate of good is getting cold. Good job panda. Tanny as a customer service manager I think should receive some training. She comes out the door on the patio says my good is ready and walks away slamming the door behind her. My son walks in to get the good and it's just sitting on the counter where anyone could grab it. He goes to. Ask her for chopsticks and chili sauce as there is no cutlery in the bag. He stands there for about 2 minutes being ignored. Finally I walk up to the counter and tanny says "you need something else? " yes please chopsticks and chili sauce, she slams 6 packs of soy sauce in my hand. I asked again for chili sauce, she rolled her eyes and handed me 3 packs. I feel as if I am a bother to Tanny and tell her I am sorry for being an inconvenience. Worst meal from panda by far, these fatty chicken and my greens taste old and nasty. I'm afraid to even speak to Tanny in regards to my food because I feel it will just be push back from her. read more

Panda Express - Chinese Near Me - El Cajon, California

On time and delicious!!! No one in my house likes Chinese, so I treated myself. I like panda because it is consistent, time and time again. You e got to try the Honey Walnut Shrimp and the Orange Chicken!!!! read more

No one answers the phone here . Rings nonstop and then hangs up this is no way to run a business

Well tried again to order online.....ended up calling in the order. Don't see the problem with it. Everything goes great until I try to pay. I enter cc info, then they want "billing info".... name address etc. I enter that and then it comes back with red type saying the info has to be entered???? But, it is already there!!! Ugh! Frustrating! So I call. The food is wonderful, fresh and tasty, people nice, helpful, and friendly. The only reason I gave four stars instead of five was the ordering problem read more

Definitely the quickest we've ever been in and out at any nearby Panda location. The staff were very nice as well! :)

Stopped by today at about 6:00. The girl who was doing rice/chow mien had a bad attitude from start with me and everyone else she served. I see what other people were saying about the portions. She give me a skimpy scoop of shrimp that I pay extra for. And the rice is ... well look at the picture. When she handed it to the next young man he added more shrimp and offered to give me fresh orange chicken without having to ask. Him and the rest of the team were quick and efficient and showed great teamwork. Portions could use work! 4 stars despite the original first impression because the rest of the team did great. read more

Panda Express - ): where's my rice - Chinese Near Me - El Cajon, California

Great staff!!! Great visit 04/07. Autumn is a great employee. She has been a great personable part of your staff that I can recall on 2 occasions. Good work team read more

Portions are still chintzy ,but the quality has improved for sure. Plus I really like the modern remodel. It's pretty nice. Now if they would only stop being stingy on the shrimp portions . read more

Panda Express - The remodel is nice. - Chinese Near Me - El Cajon, California

Went in today to get noodles for my son as he does not like veggies in them nice and fresh and shook them off for us so sweet and had a fresh batch smocking hot Thank you Emily , and the manager Anders , excellent customer service with his charm and warm welcoming I go to different ones by far the best service , Jennifer the cashier was friendly , Emily thank you for your great smile & customer service , My man Andres I'll be back soon , you make a great team :))) read more

I have always loved panda express, but this place needs a lot of work. The person helping me was talking "so fast" I honestly could not understand one word. The pans were empty with dried food. At this point I should of left, but no I stayed. What bothered me the most was the rice. I asked for brown and it looked like white rice so I asked and I was told I was wrong. Asked a very un caring mgr, (they were walking so fast I could not read any name tags) and again I was told with one word "White". Whatever it was it was hard and under cooked, my wife threw hers away. For me I have never been very happy with this location. I have never had any problems with the Santee location, will continue to go there. read more