I visited this Panda Express on a busy noon time. I quickly walked in to a packed, small restaurant, was friendly greeted and quickly got the food I asked for in less than 3 minutes. After driving 10 minutes home to eat my food, it was still really warm and really fresh. Very fast experience at a very busy Panda Express was overall great and not what I expected. Food and beverage selection: 4 Food preparation: 5 Price: 3.5 Atmosphere: 3.5 Service: 5 Overall: 4.5 Disclaimer: This review is my opinion and does not reflect the beliefs and values of anything other than myself based on my accounts. I am not compensated in any way by the reviewed or by any third party. read more

We landed back home in Indy, finally getting out of Ft. Myers after Hurricane Ian, craving Chinese food. (Family is safe but our hearts go out to those who lost so much.) We stopped by Panda Express on Carmel Drive. We like Panda Express because of the fresh and consistent food. It is also a private business, started by two graduates of Baker University in Baldwin City, Kansas.... my wife's alma mater. However, this experience was a bit different that our previous. First, we arrived at 7:58pm and their sign was not lit. It is now getting dark outside earlier and we thought perhaps they closed at 8pm. However, the sign on the door said open to 9pm so we went inside. The lighting outside was so poor that they about lost us as a customer, thinking they were not open. Inside there were two individuals preparing a large To-Go order. We were the only individuals in the restaurant, the customer with the To-Go order had not arrived. We waited for 4 minutes while the two individuals NEVER acknowledged us. They continued preparing the boxes for the large order. They didn't say "Hello", "It will be a minute" or anything! When they finished the To-Go order, the first individual turned to us and asked "What can I get you?" No acknowledgment of our long wait or "Welcome to Panda." We placed our order, he boxed it, and slide the box down the line. There were now more customers behind us in line and he turned to help them. We continued to the cash register and waited for the second individual to arrive to check us out. Again, he did not say a word to us. He simply grabbed the boxes and rang them up. At this point, I told him "I don't know what you just rang up, but that is too many boxes for our order." He had grabbed the food for the individual behind me as well. Perhaps he should have spoken to us, and maybe confirmed our order before ringing it up? He corrected the order but did not say "I'm sorry, "thank you", "have a good evening" or anything. So much for friendly service here now.... or at least last night. I ordered two servings of the Kung Pao Chicken, Fried Rice and Lo Mein. It is nice that they allow you to get 1/2 Fried Rick and 1/2 Lo Mein, and count it as one side. The food was hot, fresh and good. The bins had plenty of options. Also, as we were eating, I was pleased to see the first individual checking the temperature of the food bins. I guess I will sacrifice customer service for good, and safe to eat, food..... but I'd really like both! read more

Panda Express - Panda Exiress - Chinese Near Me - Carmel, Indiana

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I am part Asian, but have to say I finally, tried some Panda Express, I was impressed. I used to avoid this place thinking that it was low quality food. To be honest, since this is fast food it needs to be graded on a curve. But, it is actually decent quality 1and tasty as well as reasonably priced. read more

Always hits the spot. Panda usually satisfies my Chinese food craving. Many choices. I enjoy the Orange chicken!! Tried the chicken and green beans entree and really liked it, will get that again. They have a walnut breaded shrimp, a little extra cost but worth it in taste. The Carmel location is clean with friendly staff. I was impressed with my visit. I'll be back for my next Chinese food craving :) read more

Panda Express - Orange chicken and chicken and green beans. Sides of rice and veggies. - Chinese Near Me - Carmel, Indiana

Why do I keep coming back? "This time can't be any worse than last time, right?" WRONG. Flavorless fried rice, dry lo mein, meat from I don't know what part of the chicken, soggy egg rolls. I'm done.... Until next time. read more

UPDATE YOUR HOURS! WHY DOES IT SAY YOURE OPEN BUT YOU ARE NOT??? its rude when it says that you're open until 9:30 but I come by before then and all the employees are eating and wiping the floors. read more

Typically this location is great! Always delivers good and quality food, consistently. Today, however, I ordered for pickup online, and upon arriving to my house and opening my "plate" meal of white rice and super greens, it was clear that the care normally taken to prepare orders was missing. I believe that a spoon used to scoop some of the meat entrees had been used to scoop the white rice into my container. As a lifetime vegetarian and picky eater, the whole meal has become inedible due to that fact. Very frustrating, paying $12 for a meal I can't even eat. read more

Panda Express - More specks of meat in this white rice. - Chinese Near Me - Carmel, Indiana

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The employees at this location rock. They are always working hard. I can count on my pickup orders being made correctly. I still choose to drive five miles to this location than to go to the new Westfield location. Never disappointed. read more

I was gonna give them 4 stars but the kid whining about them not having apple pay available and 1-starring them, and the other knocking them when everyone was adjusting to pandemic methods were so wrong that I'm making up for it. Panda Express is what it is, which to its fans is consistently yummy. This location is always rock solid service. read more

I barfed after eating here. I had the Beijing beef, orange chicken, and chow mein. Be warned.

The wife is a fan of Asian fried rice. She'd never had Panda Express' version, so I picked a small order up for her on the way home. It was not good. Not much flavor except sweetness, and it was greasy. We ALMOST never throw food away, so she said to keep it despite her dissatisfaction. We'll never go back. read more

On two separate occasions, my husband and I have ordered dinner from here to be delivered, once through their website and once through door dash. Both times, they have failed to include the entrees I ordered with my plate. The first time this happened we called and got a refund, and we understand honest mistakes happen. However, when this happened again the very next time we ordered, we were stunned. Also, the store manager told us over the phone the first time this happened that if we used door dash then we would be given the option to have someone send us the missing food. This turned out not to be true, and we ended up with a door dash credit that only covered half of what it cost to reorder the missing items. We only have food delivered when we absolutely can't make it out, so it is absolutely unacceptable to forget to include half of someone's meal and not offer any way to replace the items. We're never ordering from here again. read more

Panda Express - Plate without any entrees. - Chinese Near Me - Carmel, Indiana

This is a good and fast option for some basic Chinese food. This particular location is super friendly and helpful. Always offering samples. And the last time I was there, I spilled a soda and they were super cool about it. Prices are fair and portions are generous. I highly recommend the honey walnut chicken and the cream cheese Rangoon. They don't keep the soy sauce out so be sure to ask for it before you leave. read more

I heard some bad reviews from friends about Panda Express. Food wasn't too bad. It's like Asian food you get form food court. Just don't expect it to be authentic Chinese food. read more

Panda Express - Chinese Near Me - Carmel, Indiana

Our party of 7 had a great experience here. The line was long but the wait wasn't terrible. No issues with the food, the staff, or the cleanliness. I can recall 15 different Panda locations and out of all of them this is at the very least in the top 3. YMMV. read more

It's a Panda Express, what do you want? Had an appt nearby of course everything was tore up so I walked over here and got something. Panda is decent enough in the sense that you can eat clean and avoid junkie carbs if that's you MO. Went with the beef and broccoli semi-low carb and not bad, hook up on some other fiber veggies, unsweet tea, in and out in a jiffy. It's not authentic Chinese I know but that's not what I'm looking for all the time, sometimes it's just lunch. Service was fine, if I'm in a pinch you can always do worse. Panda is A-OK in my book, 3 stars it is. read more

The first time I ate at Panda Express, my first thought was the following: I absolutely love this and there's nothing about Panda Express that I could nor would change or enhance And then my feelings regarding Panda Express gradually shifted to the views I have today which are this: Holy cow, it's the cheapest price but even cheaper food. It's so unhealthy that Jimmy John's or McDonald's probably don't compare. Here's the thing: I've never seen greasier food than in Panda Express :/ If you're a fan of grease.... Watch the movie....... That may be better than chowing down on a bowl mainly grease and some chicken you feeel me???? Additionally, they don't have that many options on how to eat your food.. They don't have curbside pickup nor sit down eating....... Panda Express, no, just no. This isn't the way of going about this. At this time and age with the coronavirus, some people feels comfortable ONLY doing curbside pickup. Expand your options, allow for more ways of getting your food because the way it is now is also bringing the rating down. The food isn't worth getting, it's average. It's not even an authentic Chinese restaurant. There's so many better Chinese restaurants that you should go to instead. read more

The chicken was really fatty and I couldn't even tell if my chicken was chicken or not. We ordered the family order with lo mein and rice. I was worried about my daughter eating it and getting food poisoning. My daughter and I both didn't eat. I was willing to bring back food for a full refund but it was closing time. I called about a refund 2 weeks ago and the guy never gave me my refund and basically called me a liar. When I got home. My egg rolls were not chicken egg rolls instead they were veggie egg rolls. I was more or so more angry about the guy refusing me any type of refund. Then he tried to tell me he could only replace my food for more of their food. I am disgusted by the way I was treated. The employee was very rude to me when I called about my refund. So rude that I was actually terrified of him or the owners of that panda express coming after me in some way. #1775 read more

Fix your garbage app/website and allow for ApplePay....................................................................................................................................................................................... read more

I really enjoy this location...The staff is so nice and quick. you hardly have to wait for fresh (which i dont mind waiting for fresh). It is very clean and orderly. read more

Among the Carmel fast food, the best, there are Chinese fried noodles, sweet and sour shrimp, broccoli delicious, and most importantly fast, is the best choice for lunch time. read more

Every time I go to this Panda Express I receive phenomenal customer service and consistent, delicious food. Thank you!!

No Drive-Thru and not very well stocked food wise, had to wait for rangoons and chicken. Food was ok, but service was slow and the girls behind the counter seemed more interested in talking to their co-worker than interacting w/customers. read more

I can't describe why, but I always crave Panda Express when I know there's one around! It's probably considered to be the McDonald's of Asian food, and I'm sure the sodium levels make my blood pressure go through the roof after I eat it, but I still love going there as an occasional treat. I make an effort to get something healthy, and usually choose a vegetable entree for one of my choices. The second choice is usually a chicken-based option. I skip the rice, round things off with a drink and a fortune cookie, and I'm one happy camper. Try it out for yourself the next time you're craving something savory, filling, and Asian-inspired! read more

Hate love thing on this chain. Sometimes good some time irrr. Todays visit was kinda stressful. The server kinda mumbled his way through. Kept having to repeat things. They also were behind on refreshing choices... read more

Panda Express - Chinese Near Me - Carmel, Indiana

The visit started with a friendly greeting, and I was offered samples. The staff was very accommodating in regards to some of my wife's food allergies and boxing the food to go. They were very pleasant related to some of my extra requests. I was offered a beverage an egg roll or crab rangoons. I am very pleased with this restaurant and its staff! I will be back :) read more

Every time we go in (and we should STOP GOING!) they are short staffed and running out of food! How do you run out of food at 6:30 pm? No one there gives a crap about helping you and they act like you are bothering them.... Try another location; stay away from here!!! read more

super rude employees, bad costumer service, got here at 8:30 when they close at 9:30 and they already had everything put away and got mad when i asked for teriyaki chicken and she rolled her eyes at me when i told her i'd be willing to wait for it read more

This was my first time at Panda Express. I found the workers there to be very pushy, trying to hurry me through the line. Let's get down to Brass tax, nuts and bolts. This is a buffet without the benefits of a buffet. Some Jabroni scoops out your portions and you can't go back up to feed your fat gob. The orange chicken and Kung pow chicken left me unsatisfied. It was cold and served on a paper plate #ew. Also they charge 1 dollar for an extra fortune cookie. That's right 1 dollar for a fortune cookie #greedyweasels read more

We ordered online 15 minutes in advance to pick up our order. Then waited outside for another 35 minutes. There are 15 people standing outside of the building waiting for their orders. They were not making the orders in order. Nobody answers the phone everyone outside was calling and none of the workers seemed to care what was going on. We never even got our food we left after an hour. read more

Well, I knew what I was getting into when I came. There's nothing bad about Panda Express. It's just that the food has some type of taste to it that I can't quite describe. Maybe it's MSG. Maybe other preservatives. I'm not really sure what it is, but it's distinct and not terribly enjoyable. The chicken egg rolls are particularly exemplary of what I'm talking about. I'll probably be back, but it was just a little underwhelming this time. Service was good, and the restaurant was relatively clean. read more

This joint is snug. We visit on a Friday close to 2:00p. I can only imagine how uncomfortable it would be a busy lunch rush. Maybe get it to go at busy times. We're first timers to any Panda Express - including this one. We choose 2 2-entree plates - we both get orange chicken, she gets beef broccoli w/ side of fired rice. I the strong bean chicken and steamed veg. Like any chinese restaurant, you can vary your order and keep calories super low avoiding rice and breaded frieds. We both would not order orange chicken again - just flat. Beef/broccoli, string bean chicken & steamed veg were all outstanding and very fresh. Pricing - bit high for quick lunch at about $8 w/ water to drink. But- Other than a vary to the norm - I'll go back to Mandarin House around the corner on Rangeline - get same delish food AND soup AND rangoons AND a server for less dough. read more

I ordered online and waited for 1 hour and never got my food... I called multiple times and I could not understand the employee... They said they had no record of my order even though it already charged my back account for 40 dollars. I wish I could leave a review less then 1 star because this restaurant has the worst customer service of all time!!!!! read more

Service as expected. Lots of variety. Good balance of protein, veggies and carbs based on what you select Inexpensive Quick Well that's what you expect when dining at Panda Express. And this place delivers it consistently. read more

It's hit or miss with this location. Sometimes I get friendly patient servers and sometimes I get servers who rush me while I'm ordering. The food is your typical Panda Express food. Taste the same just about everywhere I go. This location is rather small. Just a quick stop and go. Very crowded around noon and the wait is maybe 5 minutes or less. It's always freezing! Bring a sweater! read more

The food is fine if it available. They were out of several entries. This was on a week night. The was way too long.

Uninspired and uneventful, Panda Express is consistent in one thing, disappointment. Regardless of location, everything tastes likes it been sitting for hours. On top of it all the prices dont match the quantity OR the quality. Way better options in the area, skip this place. read more

Come here quite often. Far and away my kids favorite. They love the kids meals. Workers were good and polite. The food was good. Typical panda meal. read more

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First time at a Panda Express and will defiantly be back! Steak and shrimp soooo good! I should have gotten more!! Great prices for what u get. Janna at the counter was super friendly and helpful! I wish I had her energy--! Also, the restaurant seemed very clean. 5 stars!! read more

I like Panda but the service is always so slow at this location. They only have two people working during their busy time.