My opinion on Panda Express is still the same as far as the food goes, but I do like there orange chicken. I feel like you get more food in the bowl than you do for the plate. The fried rice is ok, but I had better at a actual Chinese restaurant. They do have a app for you to rack up on free food which is always a plus. The employees are always nice and professional. read more

Panda Express - Chinese Near Me - Birmingham, Alabama

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Food was good, however as I was eating my last bite I saw four roaches going up wall and around floor

Panda Express supposed open till 9:30 pm but we come at 9:10 and was closed only drive thru but we have a big U-haul truck with a big trailer so no good for us read more

BEWARE! Employees here running a scam and overcharging credit cards! Dine at your own risk! BEWARE! I had a bad experience with another Panda Express a few years ago, and haven't been to one since. But it was a rainy night and I was hungry for Chinese, so I decided to give this place a try again. BIG MISTAKE! I should've known better... I used the drive through to order my meal. The person on the other end asked if I wanted to round up my charge for a nonprofit they were supporting - I said No. Now, a rational person would think that no means no. But not to these folks.... upon getting home and opening my meal I discovered that 1) my meal was incorrect and didn't have the food selection that I ordered and 2) they HAD indeed rounded up my purchase price without my permission. Completely unacceptable. I called the restaurant and they told me there was nothing they could do over the phone, but that I (I!!!!) could get back out in the rain to get my money back. Umm.. excuse me?! YOU FRAUDULENTLY CHARGED MY CREDIT CARD AND YOU'RE NOT GOING TO DO ANYTHING ABOUT IT. Well... if you know me, my next call was to corporate. They apologized sincerely, offered to send coupons to make up for the meal and over charge, and would get back to me so I could share my experience with others. It's been 2 months - no call, no coupon. Completely unacceptable as well. AVOID THIS PLACE LIKE THE PLAGUE... no...COVID-19!!! read more

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Great value for the amount of food you get. I've never had an issue with service, they are always very fast and the food is very good.

While I like their food, esp for fast Chinese, we just haven't had the best experience here. The staff are usually very abrupt with us. We have been charged for their charity, despite declining the option. We have repeatedly been given wrong orders, which is also very frustrating. The food is decent, and scratches that itch for Chinese food, but it's just not worth the hassle. That's probably why we only come here once or twice a year, despite their proximity to our house. There are other, better, options out there. read more

Beware eating at this location. I picked up food Sunday evening and I am on day 2 of fighting food poisoning. I ate the food approx at 7:40 and by 10:00 I was rushing to the bathroom repeatedly. I will never be eating at this location again. read more

Wow. This was pretty bad. I usually try to find SOMETHING positive about a food establishment, but I'm beginning wonder how or why this place is still open. I gave it one star because it didn't take long to get my order. But once I got home and looked at my food, I understand why the line moved quickly! Everything looks the same! I ordered the two entree plate, Orange Chicken, Black Pepper Angus steak with fried rice. I don't know where to start. I am attaching photos of my lunch. I was shocked to see that the ORANGE chicken DID NOT look, nor taste like ORANGE chicken. Also, it is dark meat orange chicken so it was more breading than meat. There were MAYBE four small pieces of steak. And it DID NOT look like the photo! Shocker! I didn't have ANY red or green peppers with the steak, only two or three slivers if onions and some very wilted and sorry looking pieces of broccoli...well, I guess it was supposed to be broccoli. The fried rice was DRY, mushy and boring. *sigh* I paid a little under $10 for what was not even worth $5! Do yourself a favor and go to an authentic Chinese restaurant and NOT a chain! This was my second time trying Panda at this location. I went the first month it opened and it was JUST ok, but I wasn't impressed. This time, I just thought I'd give it another shot and I wanted something different. Ugh. Never again. read more

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I am a fast food/fine dining worker I understand rushed but this place sucks so bad! They called chicken and we didn't even get it in the time she said she said 5 mins. And then there was a girl eating in front of the line while there was customers in the store. After that they where horse playing talking on the mic and not doing the work they get payed for read more

Food tasted geeat! Hostess was knowledgeable. A very neat atmosphere and store was located in a convenient location.

I had no idea Panda Express had catering as an option, but I highly recommend!! They had different options for different size crowds and honestly it was so much food! Huge portions. They allow you to mix and match side and protein options as well. The 18-22 person catering size was 3 sides and 3 proteins (large containers). It honestly could serve 30 probably. Everything was prepared fresh and was the best Panda Express food we have ever had. The staff was incredibly kind and helpful. Fulfilled my request for sauces to accompany the meal and even helped me carry my order out to my car. The inside of the restaurant was spacious and clean. It felt more upscale than a typical fast food. Lots of seating available. Overall it was a great experience. read more

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I stopped by on a Wednesday evening around 6. I attempted to place my order and every entree I selected "we're out for tonight". After about 3 try's I was done. The young staff seem to find it amusing that they were out of everything. read more

Decided to swing through the drive thru to pick up an egg roll and order of cream cheese Rangoons to go with some homemade fried rice for dinner. The Chicken Egg Roll was good. Completely disappointed in the Rangoon. Not only were they over cooked almost to the point of inedible, there was none of the accustomed sweetness to the cream cheese mixture. I typically enjoy my dine in visits for lunch at other locations but next time I will stick with my usual go to for egg rolls, Rangoon and hot & Sour Soup to enjoy with my dinner despite the convenience of the drive thru. read more

Took 22 minutes to get my order after paying at drive through. Had to knock on the door three times because the dining area was locked while I was waiting at the front. 1st time they were preparing my food, 2nd time they were waiting on the chowmein, 3rd time waiting on teriyaki chicken. Never did anyone offer other choice or apologize even after finally bringing my order. Not one to really grip but this was pathetic tonight. read more

Came after work to grab food the cashier never put my change from my meal in my hands and made my money fly in the drive through window. Didn't apologize or nothing decided to close the window in my face. I called the manger and spoke to him he toke my info and said next time you come ur meal free. So I go there now and there like oh we can't help you because he never put your information. Come back another day when he is here or call him. read more

The app is very easy to use. Just click what you want, you can use Apple Pay ... they'll text on the time it will be ready and walk in and grab your order read more

I finally had panda express and I'm pretty disappointed. I always hear people hype it up but this is what I get for 10$. Kinda weird I get 20% main meat and 80% rice, even weirder that wontons count as a entree item instead of a appetizer or side. For a drive thru Chinese place I guess its ok and it's fast but it's very meh when you have so many better options. It hurt my heart when I opened my plate up and majority of the to go late is nothing but rice. I'll give it two more tries but this really killed my experience. read more

Panda Express - Shanghai Angus steak and cream cheese rangoon with rice. Disappointing food portions for a high price. - Chinese Near Me - Birmingham, Alabama

We went to Panda Express for supper tonight and it was amazing! The restaurant was super clean, the staff was super friendly. We were asked if we would like to sample the new items before we ordered them. That's a big plus to make sure you like it before buying! I had the orange chicken and Beijing beef with noodles. It was great!! If your in trussville, give this location a try! read more

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Awful service staff could t get the order correct at ALL! Then The manager slammed the drive thru window in my face because I told her my order was still not right! read more

As always they were fast, friendly, and the food was DELICIOUS! Our favorite Panda Express to come to.

I like this place, always clean , but some of the people who work there are less than nice. But they give you a large amount of food, always hot and fresh. And I always order from the app and just take it home. read more

I wish I read this review before!!!! Food was disgusting very very dry it tasted plane no flavor at all!!! I spent 30$ not worth it! Is better to eat a cup of nuddles then this Nd it's way cheaper !!!! I really wish I could give no start!!!!!!! read more

Why on a Friday night would you only have 1 cashier and 1 server in front! We waited 10 minutes just to place our order. Once we got to the front almost everything was gone. I was told the mushroom chicken would take 5 minutes, so I waited.. that was a lie. I guess the look of frustration was showing so they offered me 2 free drinks while I waited. I chose sweet tea (WHICH THEY WERE OUT OF). I gave both drinks back and continued to wait. I watched the cook prepare the food. I'm thinking he was new because he kept looking up at the measurements of ingredients for each dish. Finally I saw him with the mushrooms.. by this time I didn't want anything, but we had already paid. I just told the serve to give me anything just so I could leave.. I don't recommend this place AT ALL! read more

So this is to be expected for drive thru Chinese I suppose... it wasn't bad but certainly not that good either. I got beef and broccoli and orange chicken with fried rice and an egg roll. It was all decent, almost good... maybe. It was good for drive thru Chinese under ten bucks though. You get exactly what you pay for. On this night, I had a taste for Chinese while out and it was raining... this is what lined up for me. I wouldn't go back if I wanted great Chinese food but quick and cheap--Panda Express FTW. I will go back again. read more

On November 18, mother and I want to eat Panda Express. It was an experience! The food was old, cold, and tasteless. I had to wait over 20 minutes and it was still cold. We both love Chinese and know good Chinese when we taste it. We actually look for new Chinese restaurants to try. My mother still speaks of wanting to picket Panda Express everytime we pass one. read more

First and last time to try Panda Express. I don't even think you can call this Chinese food. I ordered the orange chicken and fried rice. They should call it grease chicken because it tastes like old grease. And the rice was hard and crunchy and tasted like plastic. read more

I go here pretty often because I like Chinese food and they use to be pretty fast at getting food out and super friendly. I'm not sure what happened to this place but the last few times I've been I've had a bad experience. They open at 10:30 and I got there at 10:50 and they said that they weren't open. This has happened a couple of times to me. They also don't have the food prepared most of the time. This time I ordered orange chicken and fried rice and it took 15 minutes to get my food. I just think that's a bit excessive for a simple meal. Plus they had just opened so the food should've been ready... The chicken wasn't even big it was like crumbs of fried chicken. read more

While most Panda Express locations are good, this one is managed horribly. You can count on them not having your favorite entree, or white rice (?!?) at least 50% of the time. 5:00 on Friday? "We're out". 2:00 on Saturday? "We're out". The people who work there are awesome. Whoever manages/orders food need to make major changes. read more

HORRIBLE. Service, portion,price and taste. Old lukewarm food. Never again. The portion sizes are a freaking joke. Everything tasted stale. I will not return. read more

Meal was as expected, delicious and hot! This location lost a star because they were out of all drink options. Other than that everything was fantastic! read more

Great location, the 2 females working on Friday afternoon were great! Had to wait for the specific plate I wanted and when it was taking to long they jumped on the cooks and were very apologetic for my wait. Great food, great service! read more

I love Panda Express the food is good but they need to have food prepared or what. When you go through the drive thru it takes forever. Drive thru is supposed to be quick and not take 20-30 mins. They all the time needing to cook some type of food. They need to either hire more people or have a better system. read more

I give it two stars because the food still taste good but if you expect anything other than a bunch of worthless employees you will be in for a surprise. Simple tasks like making tea or cleaning off tables are a thing you would expect to see but you will be tricked again and again. I love to eat at Panda Express and this is the Worst one in Alabama! Make sure they have sauce before you order teriyaki chicken. This is every single day of the week, night and day. read more

VERY rude employees at the Trussville, Alabama location but that's not the problem. I DO NOT recommend coming here after 7pm. They will tell you they are out of everything hoping you decide to leave and not order so they won't have to make you anything. This is the 3rd time they've said this to me this month, it's actually every time if it's around 8pm. They close at 9pm on weekdays and I would understand if it was 845 or later but I just tried to place an order at 7:54pm and they told me they were out of everything except Orange Chicken and some kind of shrimp..? They had no fried rice, white rice, nor lo mein noodles...?!? Okay... get your lazy ass up and make some!!! I will say the food is always good if you can get the bum employees to serve you. The Oxford, Al location is the total opposite great friendly employees, you can show up at 8:50pm and they will make you anything you order with a smile. read more

We've given this location too many chances. The food is inconsistent, but bad more often than good. There won't be any more chances after my wife and son got food poisoning today. I didn't eat with them, so I'm able to write this post while they're feeling terrible and throwing up. This place needs to be shut down or corporate needs to have a major overhaul. read more

We went at dinner time and they were out of several entrees. The food we got was mostly rice with very little actual entree. The person checking us out had a major attitude and the place was not as clean as I would expect a new business to be. We won't be back. read more

Was excited to try! Gave it a week after opening before trying. Nothing really special the food had very little flavor which was surprising. They were out of something someone in my group wanted and we didn't want to wait for it to be cooked. Probably won't eat here again read more

Every single time I come here since the grand opening they have been out of steamed rice. I really wish they would prepare more knowing that it's something that everyone orders. Unacceptable. read more

I eat here at least once per week and have to say it is pretty good for the price. I am a fan of most of the dishes, but the black pepper chicken and kung pao chicken tend to be heavy on the veggies and light on the meat. The teriyaki chicken is the best value; grilled chicken breast grilled with a nice not-too-sweet soy based sauce. Try it in a bowl with the veggies and you have a filling, tasty meal for less that $7. Be sure you fill in the online survey and you get a free entree on your next visit! read more

So I made an online order waited 20 min, then the app said they needed another 5 min. Fine, no problem. Then I go up to the pick up door. I was a few minutes, no one comes. I see an employee sitting by the door, and two in the back. I know pretty hard 3 times no one comes. I get in my car, get in drive through wait 5 more min, and get my food. I pull over and check my food, my egg rolls are missing and my rice is cold. So I go back, tell them what's wrong. They say well it takes 10 min to make new rice. I say fine, and get back in line wait about 3 min and they hand me rice. Now, they said 10 min how was NEW rice done in 3? I get home (not far away) and can tell this is microwaved, not fresh rice. I tried to give them a chance to fix it but ended up calling corporate office. The portions were also considerably smaller than most panda places. I was beyond disappointed. I also just "finished" eating it, DISGUSTING everything tasted old, I threw the majority of it away. I LOVE panda, but this was AWFUL. $10 for what should have been free for quality and customer service received. read more