This is the closest Panda to our house and it's always a hit or miss. We tend to mobile order and just swing by the drive thru for pick up, which is extremely convenient, but there have been a couple times the orders were wrong when we got home. Still, with it being off the 99, their food is always hot, service is quick and there is always condiments and silverware in the bag which is good. read more

Very disappointed in the service that I received from Panda Express today. It was not rush hour so I thought I'd have faster service but no not at all. Not only was I told it would take 5 minutes additionally after waiting in the drive thru because they took forever to place my order, I then had to wait additional time for them to make spring rolls? Like isn't this one of your most requested items? There was one car in front of me. How could you not have food ready. I then get all the way home and find my food to have literally 5 miniature pieces of meat in it. Yes it's a kids size but wow both the other two kids size have regular amounts of meat. My beef and Broccoli had nothing in it. I hope you guys can improve your service because I will not be coming back. I'll drive to a better location next time. Employees didn't look happy. read more

Panda Express - My beef and broccoli with no meat and my sons half eaten orange chicken and it's still more than me. - Chinese Near Me - Bakersfield, California

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Honestly I've never in my life have went to a panda and was given the smallest portions of food ever.The manager there was making sure the employee was giving every one small portions of food like if it was coming out of his pocket. I bought McDonald's instead read more

Panda Express - Another order that was preferred other then panda from Bakersfield for small portions smaller then chipotle - Chinese Near Me - Bakersfield, California

I haven't been to any Panda Express but wow as soon as I got In here it was very clean and customer service outstanding. Food was really fresh and good! I recommend eating here ! Thank you endang and team members! read more

I do not normally leave reviews, but the people at this location are some of the most attentive and friendly people. I live nowhere near here but I will make the drive to experience this level of amazing, which keeps me coming back! read more

We eat quite frequently at this location & it's always good. BUT This time, The Best part of our visit, was our interaction with the store manager, Josefina. She was actively making sure the employees were staying on top of both the customers & food. She was showing them how to remain efficient with a genuine smile on her face. A Manager like this deserves to be recognized for her hard work. Her energetic attitude was radiating positivity and it was contagious. We will be back for more great food & friendly service very soon. Thanks Josefina! read more

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wtfk type of shi is this??? half ?? I could've bought a damn bowl if I knew panda was skimping. Set your employees straight panda, actin a damn fool doing this stupid shi. Peep top left clean and empty and i haven't touched this shi yet. read more

Panda Express - terrible portion. feed me foo I work for the food I pay for. - Chinese Near Me - Bakersfield, California

I usually don't leave reviews but felt compelled to this time. The service from the team members was great- but I found it hard to enjoy my food while I watched the very obviously understaffed employees struggle to maintain the frontline while the manager was too busy pulling aside another employee and making them cry. It was a hard watch. I work in the food industry too and I couldn't help feel bad for the employees. read more

Gave 4 chopsticks and one fork for three people- asked for three forks and one chopstick- did not get to enjoy my lunch- no way to eat it Food was not warm at all- Would not return read more

- Delicious rice and beef. I always take this option at Panda. - The interior of the premises is quite cool. - Plenty of parking spaces. - Courteous staff as always read more

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This has to be the worst panda in Bakersfield-- I got the bigger plate. half-greens & half-chow mein (i giant un-cut cabbage heart the veggies were not steamed enough). The entrees were honey walnut shrimp( must of been hours old, the breading was like mush), honey bourbon chicken, and orange chicken. Im not sure if they cut the chicken at location, but the chicken pieces were gigantic, almost like mini tenders. the only thing edible was the chow mein. Additionally the bottle drinks at the front are warm, the workers are just letting the ice melt and not keeping it cold.... read more

Panda Express - Worst Quality Panda I have ever Had - Chinese Near Me - Bakersfield, California

Liz at the front counter was so nice and efficient! Great attitude! Would recommend! Clean inside too

Bad food quality bad service. Gave this place a chance after not coming here for a while. Things don't change I guess

Food is great but if you're coming in to eat I would not recommend. I know a lot of you truckers are tried and don't want to wait in line long , well this is not the place due to drive-through, and all online orders and pick up comes first. So I wouldn't recommend walking in unless you have 20 min standing in line me and my family of 6 just left read more

Tasty food. The staff is polite. Lots of tables, clean. There is a toilet. I love this chain of cafes. read more

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This location is typically not as busy as the other ones in town. Mostly because it is in the northern edge of the city. It's anything you would expect from a typical restaurant chain. Since this location opened, I have not yet had a bad experience. Food has always been fresh and delicious every time I visited. I just wish the portions were bigger for the price paid. A 3-entree plate is about $10. Their specialty is the orange chicken. It's super crispy on the outside with savory sauce, and the chicken is so tender on the inside. I can honestly have triple the portions in one sitting. Their broccoli beef is also very good. It's my second favorite thing on the menu. I also love their fried rice and chow mein. When I'm craving quick Chinese food that offers a drive thru option, this Panda Express is my go to. read more

Staying in a nearby hotel on a business trip, I walked to this Panda Express for a quick dinner "to go". Without exception, every employee was pleasant & polite, and the food was fresh & hot. The only disappointment was their POS (Point of Sale) system does not allow you to add a gratuity / tip at the conclusion of the transaction!! Get with the program, management - Giving a gratuity should be my choice, not yours! These employees deserved it!! read more

Service sucks! I had a mobile pick up and drive thru cashier was abhorantly rude and condescending. After that interesting experience, I will be going to a different panda express location! read more

Panda Express - No bueno - Chinese Near Me - Bakersfield, California

My wife got the sweet fire chicken bowl with chow mein and 5 minutes after eating it she was throwing up. Something was wrong with it.

String bean chicken- We went through the drive thru and came home to discover that My entree was missed. read more

Panda Express - String bean chicken - Chinese Near Me - Bakersfield, California

Very pleasant experience nice staff and full portions. Very clean interior. Good calming music

Natalie has a bad attitude and thinks 4 pieces of chicken is good enough. My greens were only one tiny scoop. Find a new job if you hate your current one read more

Panda Express - Chinese Near Me - Bakersfield, California

This is for Natalie. Horrible customer service and people skills. Management needs to fire Natalie ASAP. I waited for order for 15 minutes and then watched Natalie give my order to another customer. I then had to get back into the line and reorder. Natalie claimed she never saw me before when I literally sat at the table waiting. The rude and obnoxious Natalie said, "Oh well I forgot." Save your time and money and don't go to this location. This location has terrible customer service -- just read all the reviews being written. read more

I always have came here to get my lunch today I felt cheated cause look how much they have given me. Very disappointed. Shaking my head. Very poor servings. read more

Panda Express - Honey sesame chicken, Kong po chicken - Chinese Near Me - Bakersfield, California

ABSOLUTELY WORST CUSTOMER SERVICE. Everytime we have came here for the past 2 years (located close to home) we have felt uncomfortable ordering more than one plate. The attitude from the staff is sad. We always have to sit and wait 20 min for our food, always are missing items and then when we go inside and ask for the items we PAID for we are greeted with smirks and attitude from the staff. Seriously I hope this place shuts down or hires a new staff. Do the work u are expected. This place obviously wants to sit on their a** doing nothing. Will never be back. *Edit- to be clear, we usually go between 6p-830pm. it's always evening crew. The fact that managers let their employees act this way with no repercussions is wild. Look at all the 1 stars on here lol. Come on Panda. Do better. read more

What a joke out of everything 25 minute wait? Teriyaki chicken with no teriyaki sauce? Clumps of old rice orange chicken hard as a rock ! Time to find another location this place is terrible read more

Out of things. How do u let someone order teriyaki chicken & not tell them there is no teriyaki sauce???? No hot mustard sauce either. Another occasion, waited 20m for a plate. Clean & new. Food is right be they need to iron out some things. read more

Panda Express - Patio - Chinese Near Me - Bakersfield, California

Seriously panda five pieces of chicken in bowl And you guys messed up on my other bowl I asked for a steam rice and you put fried rice worst Panda Express in Bakersfield read more

Panda Express - Seriously panda five pieces of chicken in bowl - Chinese Near Me - Bakersfield, California

Again and again I want to give them a chance but they keep disappointing. I don't recommend at all. Such a rip off. Every single time I order- drive-thru for a family meal I have to pull aside to wait at least 20 minutes. And when I receive my food I am always missing an item or the main entree is half way full. I am done with this location. They suck big time! read more

Came to this panda because we read that they throw the food into the car on the drive thru.... Sad to say our food wasn't thrown to us into the car. The lady taking our order was Lizbeth and was really nice to us. If your looking to get food thrown into your car I wouldn't recommend this place because they don't do that anymore. Thank you for your great service Lizbeth! read more

Poor customer service Grubhub delivery great Panda for got to include chopsticks. Thought it was Chinese fast food. Honey walnut prawns terrible no breading on half my order. Partially satisfied. read more

I understand this is technically fast food but the quality has gone down so much over the past few visits. Our food today was SOAKED in grease to the point that it spilled into the bag. We got about half way through our entrees before not being able to stomach it anymore. I don't expect 5 star quality, but this is ridiculous. read more

Panda Express - Bag full of grease - Chinese Near Me - Bakersfield, California

I don't know guys. The only reason we keep coming back is because of the convenience of the drive-thru, but every single time it turns into an inconvenience. I have ordered kids meals, bowls, plates- nothing out of the ordinary, but somehow it turns into a huge debacle getting it right. I don't know if the employees have a listening problem or they are just careless but they get it wrong every.single.time. This last time the bowl was wrong and they didn't charge for the drink, so I had to get off to have them fix it. She says to me, "Go ahead and go to the register and pay for the drink while I fix your bowl." No apologies, no realization that the whole reason I came is so I don't have to get off. I know this may sound like I'm entitled, but I had my doggie with me and I couldn't just leave him. Ugh. Fortune cookies, sauces, utensils and napkins were also MIA. Try another Panda, guys. I'm taking my own advice. P.S. We all just tasted our food and it tasted re-heated, flavorless and old. Awesome. read more

We had to wait because they were out of teriyaki chicken, so they gave me a couple of egg rolls to chew on while I waited. The food was great! Four out of four hooves, would eat here again!! read more

Panda Express - Chinese Near Me - Bakersfield, California

Its always nice to see young people being productive. I am super pround of this crew night here. They are super polite and really hard working. They deserve 5 stars for sure !!! read more

Panda Express - This is the awesome crew of the panda express out on Merle Haggard. What a great group of people !!! - Chinese Near Me - Bakersfield, California

Made me park then waited 10min and had to go inside to get my food. 5 cars before me had there food They had no intention of giving me my food read more

I wish I could give this place 0 stars. Me and my husband came here for the first time not knowing much about the menu. She asked what we wanted for the second entree and when we were thinking what we wanted she rudely asked me to hurry up. I quickly said chicken and she said what kind? There is a whole bunch of different kinds on the menu if you would look. This sent us over the edge and when I asked to cancel my order she said whatever. Never giving this place my business again. read more

Never again I'll order at this place the employees are so rude they will throw your own food in the car in the beginning I was ordering food for my kid and I wasn't done ordering so they told me to hurry up I went by the window and pay and try to tell them I wasn't done ordering they proceeded to ignore me and told me "do u have a problem" and threw my food in the car I told the manager there but she didn't do nothing about it read more

Very disappointed that I paid for beef and broccoli and instead get 6 pieces of broccoli. Is there no QC or common sense? To top it off we get no hot sauce or soy sauce when I asked for extra hot sauce, which is a very common occurrence at this location but was just the icing on the cake this time. read more

Panda Express - "Beef and broccoli" - Chinese Near Me - Bakersfield, California

This place has the worst customer service. I was asked to pull over and wait for a soda and soda carrier. I can see being asked to pull over and wait for an entry but a soda??? Cashier was very passive aggressive and seemed annoyed when I asked for condiments. I'm pretty sure this had something to do with her asking me to pull over and wait for a soda!!!! I went in a got my soda which was setting on the counter top. This place can use some serious training in customer service! read more