Customer Service is terrible. Talked to a lady on the phone, acted like she cant speak english…read more Doesnt understand or can comprehend anything over the phone. Lied about taking down my number for a callback. Called back and magically "lost the number". Doesnt have any fucking brain cells!

All you can ask for. Simple check in , available options, sweet staff…read moreConvenient location reasonable parking close to stores and fast food options

Amazing tanning salon and red light therapy! There are several beds so little wait time, quality…read moreunits with so much control over your temperature and experience. Highly recommend!!

Love it! This place has everything you could possibly want in a tanning salon. My old place was…read morekinda run down, didn't offer other services, and had old beds... not this place! Their beds are new, clean, and serviced constantly. I've been a client here for 6 months and I have never seen a bulb out in one of the beds. The girls are prompt and efficient at the front plus super friendly. I never feel like they are pushy on trying to sell me something either. I've visited both south Elgin and Elgin locations. They have quite a few beds, they have the spray tans too (in the actual spray stand up unit), they have a ton of products to chose from also. Check them out!

Website advertises $37 for a single session. The employee behind the counter insisted it was $50…read moreb/c I wasn't purchasing a membership. Wouldn't honor a $10 off coupon, listed without any restrictions on both the website and at point of sale because I wasn't purchasing a membership. Insisted I needed to pay $5 extra for some sort of toner so that my tan wouldn't turn out orange. (Literally what is wrong with your formulation that you have to pay extra so that it works?) Dismissive and unhelpful the entire time. I had to ask for after-care instructions. If you've ever seen the Courtney Michelle Dlugos TikTok series about the employee who doesn't care if you live or unalive yourself, this is the girl behind the counter at this location. Go anywhere else.

Awesome! This place is the Best! The Girls working there…read moremake it so fun. I love going here they always have a smile and welcome you! The Place has plenty of tanning beds to choose from. This location is out of my way but I like the atmosphere & my Versa Spa!

Great place to tan! The staff is very friendly and helpful. The prices are great too!read more

This place is the best in that area ! Hands down best beds and so luxuriously clean, never seen any…read moreplace so clean .

We came in to see family & since we were standing up in a wedding, we wanted to keep up on our tan…read more(we live in CA now) so, we came here. Great service, pricing and equipment! We'll be back next time we're in town. Always nice to get your vitamin D in!

Been going here for years ..: beds are super clean and always strong, new bulbs. Staff is amazing…read more They are informative, accommodating and even funny! Haven't found any other tanning salon better. Daily specials make the cost super affordable!!

I've gotten a spray tan here and used the beds, both have given me GREAT and INSTANT color. Super…read morecute and clean salon, lotions are amazing, the staff is knowledgeable if you need help!!

Ok, so I know that "tanning" is not the healthiest thing these days but this place hits the spot…read morewhen you need a quick little boost of color, clean, friendly and reasonably priced

Many years ago I had a membership which I no longer used d/t relocation of my job. In the meantime,…read moremy debit card number changed and completely forgot about my membership. Recently I went back to LaYa. in Joliet and was told I had a balance of well over $200. I was not paying that amount and went on my way to my regular tanning place Unlimited Tan. Shortly after my visit to La Tan I received an email stating I was "missed," and the balance would be waived. I continued to receive emails from La Tan one which was customer appreciation on April 24 and ,25, 2026. Perfect opportunity to try out La Tan once again. I arrived and was once again told I had a balance. It appears in order for my balance to be waived, I needed to use a COUPON which had expired 3/31/2026. I guess I was not really missed.

The older lady who is employed here belongs in an office, behind closed doors. She is very rude and…read moreunpleasant. I feel sad for the other kind, lovely ladies that have to share a place of employment with her. Her customer service skills are slim to none. She is NOT welcoming to a relaxing tanning session! I highly recommend L.A. Tan, just NOT this location.

Before coming here, I had never used a stand up bed before. I must say, with everything going on in…read morethe world right now, this is the cleanest option. I LOVE coming here a few times a week. The women behind the counter are ALWAYS super friendly and very helpful. They answered all of my questions my first time in and chat with me nearly every time I come in. Couldn't recommend this place more!

Updating review:…read more Lost 3 stars due to poor customer service. In May, I asked to cancel my tanning for the month of July. I was told I couldn't do that until the last day of May. So I marked on my calendar May 31 to cancel. I promptly called that day to cancel, & was then told I had to come in to cancel. Seriously? I wasn't in the area & was unable to come in. I said, "I'll be there tomorrow." June 1, I arrive in the morning in person at their latest request to cancel the tanning for the month. "Oh, we've already charged your card for the whole month of June." EXCUSE ME???? It was charged at 2 am last night I'm told. I told her to cancel the charge. She said she can't do that. Of course you can. It's a bank card, cancel it. They refused. I paid for an extra month I won't be using. What a scam! Made me sad because I really liked this place & planned on using it yearly, but not with poor policies like this. My money will go elsewhere. Tip: Pay in cash so they can't highjack your card.