I Love this location. Everyone is always nice. The techs are great. I had a wax done today on…read more7/9/26 by a tech by the name of (Eva) and (Eva) was great! She welcomed me and made me feel comfortable. I am currently 7 Months Pregnant, and she did my wax well. She's very quick and smooth. She also talks to you as you are getting your wax done. She gets everything you request at the time of your appt. She's great overall.

Staff are so professional and very thorough in their waxing. They use quality products so the…read moreredness is less than normal and goes away pretty quickly. The facility is very clean and modern feel. Reception staff are also very friendly and knowledgeable and do a wonderful job greeting you as you come and making you feel comfortable and welcome.

If you are looking for Andrea, who worked at Bluemercury in Hinsdale, well, she has opened her own…read moreSpa upstairs at 52 S. Washington (above Green Goddess store). I have been a regular customer of Andrea's for my Brows for a long time. Today I visited her new premises and had my brows tinted and shaped. She does a wonderful job and today I realized that she spent twice as much time on my brows than she did at her other job. Bluemercury scheduled clients every 15 minutes, and I always felt rushed. I will be a regular client in her new premises which is just beautiful, quiet, comfortable and relaxing.

Best facial ever ! Andrea really understands what sensitive skin needs. My skin has never looked…read morebetter . I've always had sensitivity after ANY waxing service but since visiting Andrea I can finally wax again . VERY relaxing atmosphere and the best services around. You can't go wrong ! Book ahead of time . She can really book up fast.

Um, ok, why haven't I reviewed this place? I first came to Waxing the City when Yelp had an event…read morethere. Then I started getting my eyebrows waxed here a few years ago and I never looked back. Long gone are the days of getting my eyebrows threaded and basically leaving crying, or hard wax ripping my skin off every time. These ladies take their time and know what they are doing. I like going to Gabi, Justina or Cori, I've never had a bad experience with either of them. I've recommended this place to a few of my friends and none have complained.

I have been going to the Oak Brook Terrace Waxing the City location since it opened. Over the past…read moreyear or so, I've noticed a general decline in the overall experience, but I continued going because the location is convenient when I'm already in the area running errands. After what happened today, however, I will not be returning. I came in today, September 30, around 10:20 a.m. in the pouring rain for a simple lip wax. I apologized for being 7 minutes late. The front desk employee immediately told me, "I'll take you this time, but next time I won't." I said I understood, but mentioned that I thought there was a 10-minute grace period. She corrected me and said it was actually 7 minutes. I pointed out that I was, apparently, still within that window. Her response was visibly irritated. Then she asked me to complete a customer profile form. I explained that I had been there within the past few months and asked whether I really needed to complete the entire form again. Her response was essentially, yes, this is what you have to do, which I found odd, but I started filling it out. I then said I needed to use the restroom quickly and would finish the form when I came back. This is where the interaction became completely bizarre. She told me, "We don't need to wax you today." I honestly didn't understand what she meant and asked her to clarify. She then indicated that I didn't need to fill out the form and didn't need to get waxed there today, in a tone that felt like she was refusing to provide the service. She also mumbled something under her breath that I found derogatory. At that point, I said, "What is your problem?" I explained that I had a pedicure appointment immediately afterward anyway and would simply have the service done elsewhere. I then asked for her name because I intended to contact corporate about the interaction. Instead of simply giving me her name or allowing me to leave, she told me I needed to leave and picked up the phone and said "I'm just going to call the police." Yes -- over a customer asking for the employee's name after an uncomfortable interaction about a lip wax. I remained at the front desk and told her that I thought the response was completely extreme and that I would be contacting corporate from my car. I left, contacted corporate, and also contacted the local non-emergency police line to document what had happened. I was told they would conduct a wellness check at the business. I am still genuinely confused about how a routine waxing appointment escalated into this. I have been a customer of this location for years, and I have watched the experience decline, but today's interaction was on an entirely different level. There was no reason for the interaction to become hostile, and certainly no reason for a routine customer-service issue to escalate to the point of possible police involvement. I would strongly recommend going to the Elmhurst Waxing the City location instead. At this point, the convenience of Oak Brook Terrace is not worth the headache. Management/corporate: I sincerely hope this interaction is reviewed, including what happened at the front desk and why a customer who was simply trying to clarify the situation was treated this way. What should have been a five-minute lip wax turned into me leaving in the rain, without the service, after having to make two separate calls to report what happened. Absolutely bizarre.

It was a very relaxing experience. Andrea was informative and nice. The place was neat, clean and…read morewelcoming. I'd definitely come back.

Loved my luxurious anti-aging facial! Service and everything went great. Joselyn did amazing very…read moregood job, felt really relaxed

Danielle and Fabulous Skin is just that "Fabulous!" I've…read morebeen an intermittent client for several years, and I even took my teenage son to Danielle for a troublesome deep blackhead extraction a while back. She made him feel comfortable and took care of the issue. As for me she's dyed my lashes and given me facials. Today I went for a facial particularly focused on some inset calcified blocked pores, and I asked for some suggestions on finally taking care of my neglected 50+ year old skin! The time with Danielle was very productive. She managed to get the white lumps extracted and my skin on my face and neck was treated like royalty! The studio is welcoming and quiet, and while there was a little bit of pain during the extraction, it was a wonderful experience. I leave confident and refreshed and more knowledgeable! My next appointment is in two weeks for an eyelash and eyebrow tint in preparation for my vacation. I know the color will be natural looking and give me the lift I need. Very reasonable and fair pricing, with individual attention. A value for sure. Simply "Fabulous!"

DANIELLE IS THE ABSOLUTE BEST!…read more seriously though... I am usually super particular about my eyebrows ( who isn't) and every time I go see Danielle she does a wonderful job. If you haven't gotten a wax or facial from her... you're seriously missing out! Super accommodating, friendly, informative, and fun! Can't beat it! Looking forward to my next appointment!!! This lady rocks!

Nicole is such a sweet person. She's very friendly, professional, and easy to conversate with. I…read morewas referred to her by a friend and best decision ever! It's been a moment since I got a Brazilian and she reassured me it was a breeze. I wish I had known about her sooner too. Nicole is very thorough with her waxing, and I left my appointment feeling good and clean. She doesn't rush the process either like other waxers I've had in the past. Cosa Bella is located within the salon suites of Phenix in Countryside. Plenty of parking too! Looking forward to trying other services Nicole offers.

I absolutely love Nicole! She is super patient, knows exactly what she is doing and is just very…read moremuch a professional! I have been her client for about 6 years now or more. I can not find a better Brazilian waxer or just anyone better than her! She makes me feel super comfortable. I always look forward to our conversations and getting waxed!

I hate to leave a negative review but I'm compelled to do so today. I have been going to this nail…read moresalon for several years with a great experience. I have probably been there at least 30 times. I woke up sick today and had an appointment this afternoon. When I called the salon to reschedule to another day, they informed me that because I was cancelling the same day as the appointment, they would have to charge me a 50 percent cancellation fee. I said that I wanted to reschedule to another day when I was not sick. I was informed of the policy and told that I had cancelled once before so I would have to incur the cancellation fee. I said I would never come back if they charge me for cancelling and they indicated that was fine. That it was my choice. They are right, it is my choice and I will find another salon that appreciates my business. I guess they don't realize sick clients have the potential to infect other clients and their staff. Elysian contacted me this afternoon and said they would reschedule my appointment and not charge the cancellation fee. I have changed my review to 5 stars. As I said at the beginning, I have had a great experience at this salon for a few years. Their reconsideration of the policy is appreciated and I look forward to enjoying their services in the future.

This has been my go-to nail salon for years. It is…read moreimpeccably clean, HGTV is always on (on mute) and the staff here are so friendly and do great work. I just had a pediere today with Litzi and she is a perfectionist. 10 out of 10 would recommend.

I've been coming to Sue for over 10 years. From her location in Westchester to La Grange I'll…read morefollow her to the moon and back as long as I am near. As a black woman who is prone to ingrown hairs, has skin moles and skin tags, sugaring was the only thing that didn't rip my skin tags or moles off of my skin and also almost NEVER suffered from ingrowns ever again. Sue has seen me from college to 9 months pregnant a few days before delivery. You will NOT be disappointed.

very rude right off the bat. I called and asked if they offer sugar waxing. She responded all…read moresnooty Uhh yes we do, but not for males and we aren't accepting new clients and hangs up. I was calling for my wife and this lady just hangs up on me because I am a guy. I felt very disrespected. I will not recommend this place to anyone.

My first time at EWC and I was extremely happy! I've gotten plenty of waxes in the past at spas or…read morehair salons with waxing services, and this was by far the quickest and most professional wax I've ever received. Heaven was amazing!!!!! Highly recommend waxing with her. Got full legs and bikini and felt very comfortable the whole time. The whole thing was done in 50 minutes. Also the least painful wax I've ever gotten. Heads up, no disposable thong provided. Overall very great experience and I will definitely be coming back!!! Edit: went back and had Jax do my full arms. Highly recommend booking with her too!!! Very professional, sociable, and kind.

The prices are a bit high. $31 for an underarm waxing. The esthetician I started with was…read moreincredibly detailed (ie using tweezers to remove the tiny hairs the wax didn't). I did not have such that experience for my most recent/3rd visit. Even though European Wax Center is appointment based; however, they have been able to get me in every time I swing by. Very clean environment and staff is friendly.

To say I'm obsessed with Katie and what she does would be an understatement. I was so nervous to…read morestart getting spray tans again as I had so many bad experiences in the past but she made me feel so comfortable and walked me through all of my options and all of the tips and tricks to make sure everything would be perfect. I've been seeing her since March and she's been an absolute staple to my look ever since, literally don't know what I'd do without her! She's so flexible with my schedule, always on time, and super responsive! Anything from contouring different areas, my skin changing shades constantly during the seasons, to dealing with me being a super sweaty athlete and always needing advice on how to maintain my tan she's always got me!

Katie rocks! She came to my friend's apartment for friends and bridal party to get glowy before the…read morebig day. It was so convenient and a great way to relax with the ladies at home without "making it a thing". Katie was so professional, prepared (even had nipple covers for bf mamas) and was very thorough in her recommendation for coloring. The morning after I can safely say this is THE BEST spray I've ever had.