Yesterday I waited at my house so that I could be there for the package and then I go an alert that…read morethey tried to deliver a minute ago! They never came to my door and they didn't leave a note. I talked to customer service and all they had to say was "I'm sorry". The lady said that if they tried to deliver again and I wasn't there than we would have to drive all the way to cocoa. That's an hour away from where I live and there's a FedEx store in my town. It doesn't make sense.

FedEx tried to deliver a package that needs to be signed a day ago and then now they are saying…read morethat they tried to deliver even though they never came to my door.I was home the whole time and my cameras never went off. Btw the package was a phone! The customer service did nothing for me. Not great

I was returning a grill to Amazon. Big heavy box. Carted it into Walgreens, provided shipping label…read moreand the next morning it was back on my porch. I came here and the super nice girl printed my label and assured me it will be returned correctly and she really seemed to know what she was doing. Very quick, nice and professional.

They price matched HP's website, which had the toner cartridge I needed for $61.99. Staples.com…read morehad it for $64.99. But this store was priced at $74.99, where no shipping was involved and the price difference was shocking. I was ready to walk out and buy it online when they matched the price. Had I bought it online for pickup at the store, the price was $64.99. But walking in and getting it off the shelf was $10-$13 more.

I recently needed to purchase a new printer. As I was contemplating and looking around in the…read moreprinter aisle, an associate asked me if I needed help. I told her yes, so she called for an expert! Kim came over just a few minutes later and WOW....she's knowledgeable, professional, and shared first-hand personal experience with the product product. She made the whole decision and purchase process most pleasant!!!!!! THANK YOU KIM!!!!!!!!

Always friendly and helpful...even after "closing" they still accepted my package!! Highly…read morerecommend them especially for Amazon returns!!

Location is not certified expert. I went to another UPS store franchise and they were able to take…read morethe exact same item. No issues or questions. Shipping label was already on it. They said thank you so did I and we went on our way. that did not happen. they stated I don't think we can send it. I think it has to be boxed. I think I think I think was a lot of the responses not that I know. I am done using Lil franchise locations because none of you all. Keep the same policies and standards as UPS and you all vary as far as what you want to accept. I will be going directly to UPS from now on I will no longer be supporting any small little UPS franchise location because of these consistent issues. It was already paid for through UPS and was verified that have already shipped a similar item no issues.

Great service these days They had some hostile people…read moreworking there a year ago - happy to see they aren't there anymore

Absolutely the worst UPS store I have been to in Florida or Tennessee…read more The staff is absolutely horrible, the older man that works there is rude and unhelpful, they had a girl working there that was cursing out the last customer to me when I dropped off my packages. My packages have gone "missing" after dropping them off. Avoid and drive to another UPS store and save yourself a headache.

I was a great customer had a mailbox and shipped items from there multiple times a year, for over 5…read moreyears. I had moved away back to Canada for a family emergency and received a few letters that I needed in Canada to prove residency etc... Alan said he was taken to court because a art scam at his new store from California where I was calling from, but all he needed was to call the old owner instead of causing me MANY problems with his lies! Marlyn sold the place and the new owners are deceptive and can't rely on forwarding the VERY important mail to me as she did for years. The manager ALAN from New York took my letters home and misplaced them, is what he said Then I kept calling him and only lies. I would not trust these new owners with my mail or packages... I would not trust them as i did before with previous owners ...

Alan at the Sebastian store, is THE BEST most professional and courteous, as…read more well as knowledgeable employee I have worked with. You are lucky to have him in your employ! He has helped me on EVERY occasion that I Have used your services! THANK YOU ALAN FOR ALLTHE HELP!

Great service from owners! Highly recommend. Had to ship a bulky item from Vero to Seattle and UPS…read morenearby was useless, so I googled options and these folks popped up. I called them from the UPS parking lot, conveyed my dilemma and project and quickly got a rough quote and by the time we got there, owners had the correct sized box ready and were simply amazing! I will return and highly recommend this family owned biz!

From the owner: Looking for design, printing or shipping solutions? Stop by PostNet located at 1541 South US…read moreHighway 1 in Vero Beach, FL or give us a call at (917) 365-3747 - we can help! Our center is locally owned and operated, and known for providing exceptional customer service in the Vero Beach community. For your convenience, we provide custom graphic design, high-quality printing, multi-carrier shipping services and more, so you can tackle everything on your to-do list quickly and in one place. From business cards to signs, and all small business and personal print projects in between, we've got your back with our full-service printing capabilities. Need to ship something? We offer custom packing and shipping options through UPS, FedEx and US Postal Service, so you can always choose what works best for you.

Kay was fantastic! Very kind, helpful, and took great care of my package. Will be coming back!read more

I hired this store in Vero Beach to pick up an 80 pound printer and palletize it. Their price was…read moreso good, I felt guilty and paid them extra. I dealt with Nicolas and he packed the machine so well, I thought the manufacturer did it. Top notch.

Took a package there two days ago and still not showing up as in transit. I will never use this…read morebusiness location again.

THE UPS STORE AT THE CORNER OF BARBER STORE IS AN 5-STAR BUSINESS. I HAVE ALWAYS HAD EXCELLENT…read moreSERVICE. THE FOLLOWING REVIEW WAS MEANT TOWARDS PACKMART IN SEBASTIAN WHO IS AN AUTHORIZED UPS DEALER. PLEASE ACCEPT MY SINCEREST APOLOGIES. I AM NOT GOOD AT DOING REVIEWS AS YOU CAN SEE. THIS WAS A MONUMENTAL ERROR AND THIS IS OTHE ONLY WAY I COULD FIGURE OUT HOW TO FIX IT. SO VERY VERY SORRY UPS STORE EMPLOYEES. I have always had top notch 5-Star service here until today. Today it was less than 1-Star. My husband dropped me off along with 2 quite large boxes to ship and then my husband left along with the car. I was shipping these boxes via UPS. The package was going back to Amazon. The young man with the earring in his nose (this isn't even a factor except I didn't know his name and it's the only way I can let you know who he is.) looked at the bar code and said I needed to take it to a UPS store where they were set up to handle this. I asked if there was another way to get a label to ship these boxes where they could do it. This young man absolutely would not even entertain the possibility of trying to help me. I put my 2 boxes on the floor and said I would have to leave them there until I could get my husband with the car. I am a 75-year old women. Luckily I am in pretty good shape for my age. This young man stood there and watched me. Still not offering to help. By this time I was trying to figure it out myself and was very nervous. I couldn't look anything up on the phone because of the stress. I walked out the door and thanked this young man for nothing. He proceeded to pick up my boxes and throw them out the front door. There were people outside that witnessed this. It was extremely embarrassing. I put them back inside until I could get the car which was parked down by Publix (my husband was inside, we were going to do some shopping). This was the worse type of treatment I have ever received from someone who is supposed to be helping the Public. This young man should not be allowed to work with the Public. I would not tell you to never use this place again, but, would say if you ever go in there and see a young man with an earring in his nose, do not expect the good service that this company usually provides.

The most friendly postmaster I have ever encountered! Thank you for your cheerfulness, sir!read more

Is this a trick question? What could be improved? How about answering the freaking phone when you…read moreneed help locating a "lost" parcel? Or with any other problem. I had an important document that needed to actually arrive at the destination. I had to certify delivery, otherwise who knows where it would end up? The delivery address was a PO Box so I was unable to use FedEx or UPS; my first choices.