What every hardware store should be. I have never been disappointed. The staff is insanely…read moreknowledgeable and very courteous. They somehow have any weird part or tool you need. Just ask. It's REALLY impressive. Seriously, do not waste your time going anywhere else!! They aren't overpriced like you get at a lot of stores. You definitely will not save any money by going on-line or to huge warehouse store, so don't bother. Come here first and get in on the secret! Shout out: Kent had helped my on my last visit. I had arrived shortly before closing Sunday, because I thought they were slightly open later. Very thorough and cheerfully made me a couple keys despite the time crunch. I felt very appreciated. Thank you. I've also been helped before by Patricia, who very knowledgeable and a joy. She is very impressive. I don't normally write reviews but this place has constantly impressed me so many times for years...you will not regret becoming their customer!!

I was not able to find three florescent bulb that needed to be replaced. The staff was willing to…read moretake the time to assist me in finding the correct items. The cost of the bulbs was excellent value but what I truly appreciated was the service provided.

I was there yesterday at the recommendation of a friend. I needed a nut for a hundred year old…read morescrew. The person who helped me was so kind. He took the screw in the back and cleaned it up. I didn't know it needed to be cleaned up. The cost? 25 cents. So kind. So helpful. And the store is full of anything you could ever need to fix up your old house.

On the island we have 2 hardware stores and close by in war torn Oakland is a Home Depot. The…read morehardware store at South Shore is convenient if shopping at other stores in the center but the problem is I usually have to go to the other hardware store to actually find what I need. The other store....Encinal Hardware. Granted neither place is going to have the quantity and breath of products as Home Depot. Given that, I almost always find what I need at Encinal Hardware. Growing up I was in hardware stores all the time so I love the old style multi tiered nail bins among other things. The isles are narrow but navigatable and packed with just aboit everything you might need. The staff is as knowledgeable as any I've seen. I usually know exactly what I want but I have had some assistance with getting custom cut items in the back. I have also overheard staff helping other customers who have no clue. Staff is alway patient, polite and helpful. From now on even if I need something at Safeway or TJ's at South Shore I'll go out of my way to come here for hardware needs.

I was at the South shore shopping center in Alameda, and came in here to pick up a few items…read more Everything was pretty easy to find, well organized also. You can tell this place is popular with the local residents. Because it's popular, I wasn't able to find everything, that's understandable, and it's not big, like my usual store in San Leandro. But still, this is a very good hardware store!!

I like neighborhood and community stores like this. Pagano's has a decent selection of home repair…read moreand supply items at reasonable prices. Go here if you want to get a replacement nut, bolt, screw to purchase a la carte. They have light supplies of garden needs and other pantry/household items. Key cutting services are available at a counter in the back of the store with prices ranging from $3 to $5 per key. $1 special on Tuesdays for 1 key. Located in the South Shore Shopping Plaza with plenty of parking. Apparently this store has been an Alameda business for generations. They used to be located on Lincoln Ave and have another store at Webster and Central.

The best hardware store in the East Bay. Very knowledgeable staff. Very competitive price compared…read moreto online suppliers. Always well stocked.

They usually have everything we need. Today's quest was a door stopper, the kick stand kind. We…read morefound it by going up and down a couple of isles. Usually we see an employee soon as we arrive and are able to as them for directions, but sadly not this time. That is something I appreciate coming here is there is usually someone to greet you and point you in the right place. There was one gentleman that made a comment on my taking pictures, but he didn't have a vest on or asked if he could help me find something. They have added new signage in their parking lots telling you to move all the way forward so can pass you as the parking lot is tight. Parking is an issue at times as it's a small lot. We've had to park on the street before near their garden center. Overall this is a solid hardware store with usually easy to spot employees, that are happy to help you.

Kai is the sweetest, nicest, most reliable, and truly professional person to work with! She told me…read moreshe'd contact me when they received a new shipment of NeeDohs, and she followed through exactly as promised -- reaching out the very day it arrived. Her communication was clear, timely, thoughtful, and consistently professional. Thank you, Kai -- you're the best!

Love this location. They of course have everything you need for household items (I'm not sure why I…read moredidn't think to get things like dish soap and sponges here instead of Target until more recently). They also have great gifts and other odds and ends that are fun to look at. Very helpful staff and of course fantastic location. Support your local hardware store, this is a great one!

I bought vinyl from this store. They have a lot different varieties to select. The price is very…read moregood compare to big stores. Overall I am very satisfied with the quality.

This weekend I needed parts for a vintage lamp I had just bought. I walked in carrying the lamp and…read moreno sooner had I said "I'm looking for the globe that goes with this" than the guy working there replied "We can't help you." I was surprised to be dismissed so quickly so I made the motion of looking around like I wanted to see some options. I gently pressed and he again stated "We can't help you." Then he told me to go to Bed Bath & Beyond. 1. I was there because I wanted to support a local business. I could have easily tried Lamps Plus first 2. Before you summarily dismiss a customer, maybe show her the globes you DO have and explain why they would or wouldn't work for her particular lamp 3. This is a 60-year-old lamp...I doubt Bed Bath and Beyond would have what I need So I went to Ensler Lighting in Berkeley and spent my $$ there instead. At first the guy at Ensler also wasn't certain he had what I needed, but guess what? He took the time to look around and experiment and ultimately he was able to jury-rig something that worked great. Imagine that?

Svendsens Bay Marine is a full service boat yard with great customer service and excellent…read moreattention to detail at a fair price as quoted up front. Having had my boat hauled out by several marinas over the years for sanding, bottom repaint, running gear clean and polish, and minor repairs, I am pleased to say Svendsens provided by far the best job yet at the fairest price. This job included the installation of a new B175 MH chirp depth sounder, which was installed by Rolf with the utmost care and professionalism. The two coats of HD Petit were also expertly applied very efficiently with the outstanding expertize of Dennis.

Best Marine hardware and supply store in the Bay Area! Each time that I have gone to this store…read more(over the years), they have had what I was looking for. Whether it's foul-weather clothing, S/S fittings, teak stain, zincs, or anything else marine related, they have it...and usually at a lower price than that of other marine supply stores. I don't like to trash talk other businesses...let's just say this place is the best! Not only do they have an amazing inventory of all-things marine, the staff are highly knowledgable and provide amazing service along with very helpful and reasonable suggestions. Jose and his team seem to have it down pat with excellent service. This is my go-to location for all things marine, and I recommend that you make it yours!

thank you for the great customer service once I explained I am not an expert at buying.paint It was…read moreexplained to me very well. I even got a little bit of customization. I'm very pleased. My wall should look great in my kitchens

Firstly, let me tell you that after all these years this company has not faltered when it comes to…read morecustomer service. I had a great educational experience with "Gabriel" who answered all my questions about paint application on each surface I was painting. Now that the project is completed, we are very pleased with the results! Thank you Sherwin Williams for hiring great people who help our community!

I worked with Chao at Sincere in Oakland to design and order kitchen cabinets, countertop, and…read moretiles. It was a huge project and it took multiple 3 hr sessions with Chao to nail down the design. He was very knowledgeable with different brands and assisted me with finding cabinet accessories that I was looking for. He also suggested options to bring down the cost in the design when it went over budget. He is polite, patient, and quick to respond via email or phone. He was there to assist us during the installation when we needed extra parts or to reorder damaged cabinet. He took care of us throughout the entire process and we appreciate all he has done for us!

We remodeled our kitchen without a designer and I was happy to find Sincere Home. The best part of…read moreSincere Home is Kevin - they should give him a promotion! We visited several cabinet stores and most places only had MDF cabinets, but we wanted solid wood so that it would last longer. However, we didn't need fully custom cabinets. MDF cabinets are much cheaper around $5K for our project, but we ended up spending about $25K on ours, which were made in America. Kevin was able to lay out all the cabinets for us and discussed functionality. We're very happy with our lazy Susan corner cabinets, and having built in trash and microwave cabinets. He also helped us update the design after the demo too. Kevin's design was really helpful and we even used them for submitting our permit. I think a designer would have charged at least $5K, but I had a clear idea of what look and materials I wanted so and I was glad to commit the savings to better materials. 4 stars instead of 5 stars, because I think the management is very inflexible. We received the wrong size trash cans and I had to purchase my own, but did not receive even a $100 credit after spending so much there.

I also switched from CVS to Versailles when CVS continunally did not have the prescriptions I…read moreneeded in stock and would not get them in for weeks. Versailles had them in stock and I picked them up the same day. I am thrilled to have moved my prescription to Versailles pharmacy. No line, sweetest pharmacist and just a much better and friendlier experience than CVS.

This is the best pharmacy in the Bay Area. They are always friendly, professional, and helpful…read more They remember your name and help troubleshoot when issues come up with prescriptions and the insurance process. Support this amazing neighborhood gem.