This shop used to be a wonderful and convenient alternative to the post office or FedEx/UPS. I…read morealways appreciated their services, along with the great selection of gifts, cards, unique knick-knacks, shipping boxes, and envelopes. The former owners and staff were consistently gracious and friendly. Unfortunately, the experience has changed significantly under the new ownership. The service feels mediocre at best, and the added charges--such as $2 to print a return label and another $2 just to use their tape to seal a small box unless you purchase a full roll--make customers feel nickel-and-dimed. For better service and a more customer-friendly experience, I'd recommend going to UPS or FedEx instead.

Good for shipping but great for printing. The print expert Tacoma was so helpful with a last minute…read moreprint order! She gave advice about paper and gave me a few ideas for future jobs. They also do notary, since the bank won't anymore. Also the store is very clean and smells so nice now.

I've had a horrible experience at this store. I paid them $85 to pack a set of heirloom chins to my…read moreneice in FL last September. The carton arrived damaged and many pieces of china broken. I paid for insurance to cover any breakage. UPS Insurance company blames the store and the store blames the shipping company. I've fought with both of them for over 3 months now. As far as I'm concerned they are both at fault and all they want to do is argue with me. My next move is Small Claims Court

I was picking up a package because my school was closed that week it was being delivered. UPS…read morecustomer service adjusted where it would be held for me to pick up and I had to pay for it to be held. At this store the clerk tried to tell me I had no packages to pick up because my ID he looked up had no package (again the package was going to a school). But I saw the package right there in his pile of boxes and I had the tracking number! Instead of having good customer service he blamed me for having a business address and not my name on the package! But it is UPS and Scholastic that address the package in that way ?

Went there for some help, and Duncan was great , very fast and helpful . Made the day betterread more

Do NOT TRUST THEM! DO NOT USE THEM FOR BUSINESS OR PERSONAL EVER! STOLEN packages and this last one…read moreI am going to the police as FedEx does not take any responsibility of their workers dealing packages! We have the FedEx delivery woman on camera with a very good image of an up close picture of her face. The workers hang up on customer service and tell you it's the other businesses fault for delivering it. No accountability nor responsibility for stolen packages. Doe FedEx even perform a background check on their employees!? ...As it seems most are thieves.

Super helpful and friendly staff! If you ever need help…read moreshipping anything, this is the place to go. Way way better than the UPS store in my humble opinion. Five stars all the way!

From the owner: We are your trusted partner for all your shipping and mailing needs in Broomfield, CO. We proudly…read moreserve our community with a comprehensive range of services designed to make your life easier, combining convenience, reliability, and exceptional customer care. At our shipping center, we work with all major carriers to provide flexible options tailored to your requirements. Whether you need quick and secure virtual mail or specialized package drop-off location services, Colorado Mail Services is here to ensure your shipments are completed seamlessly. Our dependable courier services are perfect for individuals and businesses needing swift, reliable shipping of essential items

We came in to get a few things printed for our business and Julie treated us so poorly. Once…read moresomething didn't go her way, her mood completely changed and made the rest of the experience really terrible for us. She rolled her eyes a couple times at us and made us feel like we were a problem to her. We had to come back the next day to pick up our items and she was even more rude this day. There were some things different than the prints we had approved the day before, and she instantly blamed us and made sure to let us know it wasn't her fault. We needed to have it redone and she wasn't happy about it at all. After she fixed our item she just gave it to us and didn't say goodbye, thank you, or anything of that nature. She purposely turned around and started talking to a collogue to prove a point to us that she was done with us. We will take our business printings somewhere else.

Had to ship a computer overnight and they packed it up and got it there in under 24 hours.read more

I can't say enough wonderful things about the incredible team at this FedEx location! Nina and Rae…read morewent above and beyond during a very stressful time, helping me find the best solution to ship my belongings from Colorado to my new home in Spain. They were kind, patient, and incredibly knowledgeable--offering multiple options and taking the time to walk me through each one. I'm thrilled to share that my computer arrived safely today, thanks to their expert packaging! They used plenty of bubble wrap, foam, and triple-walled boxing--it was packed with so much care and attention to detail. THANK YOU, NINA AND RAE! You gave me such peace of mind, and I'm truly grateful for the care you took with my things. You're absolute lifesavers!

Last time I'll be returning to this store and I've shipped many packages there. previous reviews…read moremention the impolite grey haired lady, how a company like FedEx hasn't figured out she needs serious customer service training is pretty unbelievable. all other employees at this location are great, she's not friendly and always points out the negative factors of what you're shipping. to get to her age and have no customer service skills is discouraging.

I rarely have to use mailing services but after my last episode at the post office and outburst in…read moreThornton I promised myself I'm never doing back there. This Mailbox express has USPS, FedEx, DHL and a lot more for the same prices as the company offers. The staff is polite and friendly not angry and uptight like at the post office. I'm just going to come here for now on because they have everything I need, plus it's closer to home and no line not even holiday time. The government Post Office can kicks rocks!

Love coming here! The staff is great! The owner is always in such a good mood. Quick and easy…read moreservice. Thank you for all those years of service.

Oh my GOD I felt like I waited a painful amount of time in line just trying to return one freaking…read moreAmazon package (though in all actuality most likely it was only a couple minutes ). I was just about to loose my mind when I finally got to the front of the line, but then the guy working the returns desk ended up being so nice and such a delight that it completely dissolved any anger I had walking up there. Just an all around good guy!

Wonderful customer service. I came 20 seconds before closing and the manager and staff were…read morewonderful and blew up my balloons for my daughter's birthday party. Thanks, Staples, you made it easy!