COVID PICK UP (1 star) -Very unorganized -prices online doesn't reflect prices on menu at pick up -estimated time when delivery is ready is an additional 20. I did a call in and they still took 20 mins longer than estimated and it's not even busy. -had to ring the bell twice to get any help -was sent to different parts of the building to pick up my order. Worst pick up experience during covid. read more

Pacific Lighthouse Restaurant - Store front - Dim Sum Near Me - Alameda, California

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This place is open for outdoor dining in the back of their restaurant right by the water! They don't have many tables - about 10 tables. I came on a Monday a little before 12pm and the food came out relatively fast. Most of the food was good but nothing amazing, just satisfied my dimsum cravings. Some of the deep fried dishes were undercooked so they had to be taken back and taken off my bill. A lot of items on their dimsum menu are also unavailable but the staples are. Nothing I ate today really stood out, it was just good. I was pretty satisfied with the meal but the service at the end was just baffling to me. I grew up going to Chinese restaurants so I'm used to mediocre service. I gave a waiter my credit card to pay the bill, waited over 10 minutes, asked another waiter where my credit card and bill was, and they said he's working on it. Meanwhile, the same server I gave my credit card to was giving back receipts to other tables so where was mine?? So we asked him then a couple minutes later, he just gives me my credit card back, with no receipt nothing for me to sign. Then he comes back saying he never charged my card and it fell out... This whole process to pay the bill took 20 minutes which is ridiculous. The owner said he's new so hopefully he won't make that mistake again but I won't be back anytime soon. read more

Pacific Lighthouse Restaurant - Dim Sum Near Me - Alameda, California

American Express cardholder beware! I had lunch today with my parents for a total of $90 and tried to pay with my American Express Platinum Card. The waiter took it, turned around and literally tossed it on the table in front of me, demanding a Visa or Master Card, saying AmEx changes too much of fees. Feeling embarrassed I had to dig through my wallet for my spare Visa Card. I was dumbfounded with the feeling that I was being looked down for using an AmEx Platinum or what. They clearly have the American Express Welcome sign posted at their front door. read more

Pacific Lighthouse Restaurant - Front door - Dim Sum Near Me - Alameda, California

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Just attended a two-table birthday celebration dinner. The dish selection and quality/tastiness of the food were excellent. The service was also very good. Much improved from previous banquet experiences. read more

If you're lucky, you get to seat by the estuary. Food is delicious and served in generous portions. We'll be back again for sure. read more

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The only good thing about this place is the view. I'm Cantonese and Im very disappointed in this dim sum restaurant. The dim sum was not fresh and the quality was not good. read more

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Came here for Father's Day. Didn't have to wait long, but the rest, went downhill from there. The food didn't come out fast, waited the whole meal and still didn't get all our food. We've been sitting for more than 25 minutes just waiting for the tab. We tried to cancel our last item but they insist that they give it to us. We asked multiple times and they said it's coming. At this point, I'm thinking it's a donut starting from start to finish. I won't be coming back for dimsum. We've seen people come and go before us and we're just waiting. We even had to walk up to take care of the bill. If you know you have a holiday, please bring in more people. This wait is ridiculous. read more

We came for a special occasion meal not dim sum so I'm only talking about fancy weekday lunch: Pros: parking was easy Location is beautiful Interior lovely Walnut shrimp YUM Soup ( tofu & meat) Lobster Tofu veggie dish - all delicious Checked our tea often Good portions, people took items home . Could improve: the frequent of cold water refills & offer forks to kids, restroom not bad but not great. Service is best if you speak Cantonese. For those complaining about prices...I think it's quite reasonable given the sky high costs for rent & running a business these days. read more

Pacific Lighthouse Restaurant - Interior - Dim Sum Near Me - Alameda, California

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Beautiful scenery with view of the boats on the water. However, the food was okay and wasn't that good. The fried rice was bland and now enough. We didn't like how they fried the shrimp as well. It had an overly flour outer shell ; not the traditional honey walnut prawn style flour coating. We wouldn't t be coming back. read more

I had an invitation to Pacific Lighthouse Restaurant for a birthday party on a Sunday evening. When I arrived to the restaurant, it had plenty of parking and was located in the Marina Village area of Alameda. It was located next to a yacht harbor and the Estuary with view into Downtown Oakland. Inside, the restaurant was large and spacious, a place that would accommodate large parties and banquets. They also have private rooms, which the host of the party, had the gathering for our 70 people. The hosts and honorees made their speeches before the dinner party started. As with most Chinese banquets, the first course was the cold plate, which had beef and pig's feet, jellyfish salad, bean curd, and bbq pork. Dishes that followed included honey walnut prawns, steak cube and choy sum, seafood tofu egg drop soup, poached chicken, abalone and vegetables, ginger and scallions lobster, tea smoked Chilean sea bass, longevity noodles and longevity peach steamed buns. Overall, most of the dishes were good, but nothing really stood out as I've had more memorable dishes at other restaurants for regular meals and banquet meals. read more

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Mold inside the dim sum steamer tray. Eat at your own risk. Absolutely abhorrent attitude by the owners, who claimed that they are not the owners in order to dodge the escalation. Nice way to do business. It is too bad because we are long time customers but this will be our last time. read more

Pacific Lighthouse Restaurant - Dim sum with a side of mold - Dim Sum Near Me - Alameda, California

Service was excellent. Food was fresh and hot. We had seats by the water. Great relaxing ambience!!

Came here last Friday, a cloudy day the week before Christmas for lunch with friends one of which lives at the apartments across the street. This was all our first time eating at this restaurant. We were seated at a great table right by the window overlooking the harbor with boats from the Oakland Yacht club. We had a reservation for lunch so that helped to get such a nice table but really all tables are nice with a view out on the water. There is a large TV in the main dining space which is very big and appears to cater to large private events. At the table were Dim Sum menus. We flagged someone down and requested regular menus. Highlights were the honey walnut prawns, pea sprouts with garlic and fried rice. Kinda pricey but left very full with lots of leftovers and would likely order three dishes instead of five for our party of four. Service was good but often had to flag people down for refills. read more

Pacific Lighthouse Restaurant - Entrance to huge dining space - Dim Sum Near Me - Alameda, California

I almost forgot to do the review of Pacific Lighthouse. Going through my gallery folder to purge some of the photos in storage, I came across the ones of this restaurant and its food. This restaurant was once the Neptune Galleon many years ago, as in back to the 70's. I will always remember the window panes of this building. If one was sitting by the window facing the estuary and having dinner, one could see across the estuary and part of the Jack London Square area. Moving forward to the present, our family had our annual get together dinner at this restaurant about two weeks ago. There were about 40 of us having a ten course meal, including mango pudding and sesame ball for dessert. I was surprised that we had a private room for our dining pleasure. I thought for sure we would be in the main dining room of the restaurant. The service was decent because there were no other diners in the restaurant. Saturday evening and it was quiet. The wait staff was attentive, serving the food promptly and replenishing the teapots with hot tea. The restaurant is pricey. Ten course meal would have cost each of us $70, which did not include tax and tip. The dinner is paid for by our family "slush" fund, which is a good thing. The ten course meal consisted of the following: Combination platter of thinly sliced suckling pig, char siu (bbq pork), sliced beef, jelly fish and seasoned seaweed. (3.5 stars) Honey walnut prawns. (3.5 stars) Diced beef with egg tofu and broccoli. (4 stars) Bird nest soup with shredded chicken. I did not see any bird nest in that soup. (Not good; 2.5 stars) Peking duck with buns and hoisin sauce. (3 stars) Roasted chicken (3 stars); smoked sea bass (4 stars) and it was better than the one I had at another Chinese restaurant. Lobster with ginger and scallion (3.5 stars) Braised abalone with mushrooms and bok choy. (3.5 stars) Fujian style fried rice. (3 stars) The mango pudding and sesame ball were delicious. (3.5 stars) Most of the food was edible and delicious. My only disappointment was the soup that was missing the bird nest. My favorite was the diced beef with egg tofu and broccoli. I love the egg tofu! There wasn't enough of them. I probably could have eaten about 4 of those egg tofu. I love the decor, but I need to do another visit or two, preferably at lunch time, to decide whether or not to up the rating to 4 stars. read more

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everything is pretty tasty honey walnut prawns are delicous as is the seafood with crispy noodles. haven't dined in always get to go. read more

How does this place have 2.5 stars? The view of the marina is lovely, boats bobbing in the estuary through floor to ceiling windows right out of a 1950's Look Magazine. It is a beautiful place to dine with easy parking. The menu is big and varied, and while there is the occasional miss, the food is very good. It's not Yank Sing but neither are the prices. This place is a gem, and the fact that is is rated below the average McDonald's is a travesty. read more

Their dim sum is awesome! Servers and hostess were very friendly. The wait for the food was justifiable. The place is very spacious. They have a big TV screen where basketball all was showing but we couldn't see the score because part of the screen was blocked with tables for guests. Parking was great. This is now my go-to dim sum place in Oakland/Alameda locale. read more

Place is huge, beautiful decor, along the marina with an extensive menu....that's where the positive end. Arrived at 6pm and placed our order by 6:15...first dish of crispy, whole chicken arrived at 7pm....still waiting on the other 6 dishes...not a great place to bring young kids as they will be hungry and get cranky quick.... It's now 7:40 and still waiting on the next dish. We haven't even received the soup....that should be the first thing that comes out...family is seriously thinking of leaving to go elsewhere...what's the point of having a huge space when the kitchen can't accommodate the demand of all the orders I rarely write a bad review but this is ridiculous...I feel like I'm on an episode of Hells Kitchen and nothing is coming out of the kitchen and only the red tables (people coming in after us) are getting their dishes...the way this is going we'll be done by 10pm...at least I'm using their FREE WiFi to write this review! Doubt we'll be back...maybe dim sum is the way to go but definitely not coming back for dinner UPDATE: 7:52pm After brother-in-law talked to the manager our 2nd dish - soup has finally arrived! 9:05pm: waiting on check now...ugh Note: Manager brought over some steamed lotus buns to apologize....thanks but we...just....want...the ...check. Smh 9:25pm - finally leaving...not an enjoyable dinner and we all (joked) and felt like we were kept hostage...manager apologized again...appreciated but PASS on dinner in the future as FOOD was 'ok' (2.5 - 3 stars) and definitely not worth the wait read more

Pacific Lighthouse Restaurant - Celebrating mom's 80th bday - Dim Sum Near Me - Alameda, California

The dim sum here is meh at best. You order from a paper menu where you mark the items you would like. The dishes came out quickly however steamed items like sui mai and har gow were barely warmed. The food was bland and the fried items tasted like they were fried in old oil. Yuck. The service was ok but the worse experience was with the elderly man in a suit that acted like he was in charge. He was extremely rude when we asked for water. He barked at us in Cantonese and when our billed came, he threw it on the table which brushed my sisters forehead. He walked away without apologizing or acknowledging what he did. I could live with bland food but the rude service is unacceptable. I will make it a point to tell everyone to stay away from this place. I will definitely not return. read more

This place charges you a difference price than what is on the menu. What a scam are they running? We finished our entire meal when we see the final bill and nearly every item is a higher price than what we agreed upon. Their explanation was that it was a 7 year old menu, but every menu they placed on the tables was this menu. They then came and placed a paper menu with the "new prices." This should had been what we ordered from, not the old menu that you continue to use. When confronted, they said they have been doing this for 7 years and people understand. No, that is false advertising and a violation of fair trade. They eventually reduced the item prices to the original menu, but they added a $20 corkage fee which their initially said they would not charge. Wow, you really just need to "get us?" Avoid this place if you want to pay for what you agreed to when you ordered the food. read more

Hidden gem tucked away in the middle of Alameda. Food is really tasty and lots of variety, portions are generous, prices are reasonable. Nice views, big place, and generous room between tables. Reservations usually not necessary unless it's a very large group. Service is quick and efficient. So glad to have it nearby! Note there are very few carts and they don't have people running around the tables like other dim sum places; instead you order from a menu. They don't make this very clear so I dinged one star for not making it a little easier for newbies to understand how their system works, but once you learn, you're golden. read more

I ate here with my family and had a really bad experience. We waited at least 15 minutes just to get our drinks, another 15 minutes for our food and we didn't even order more than 10 dishes. But to top it off, our shrimp fried rice had little fruit flies in them. Great view from the window seats but not worth wasting time and money. read more

This is the first one-star review I've ever given. I love supporting smaller, local businesses and I will pretty much eat anything (as long as it's edible, I'll give it 3-4 stars), but I will never return to this restaurant and I encourage others not to eat here. There was a fly in the bottom of one of our take-out trays. I was eating in the car outside the restaurant in the parking lot with my family since we planned on going hiking afterwards. We were almost done with our meal and I was just cleaning up the leftovers when I lifted up a piece of pickled radish and found a fly underneath. The fly was obviously dead and looked like it had been marinating in the food's liquids for a while. There weren't *any* flies in the car -- the windows had been rolled up, the doors were closed, we opened the take-out boxes and took them out of the bags only *after* we had gotten back into the car. It's also winter, which means there aren't many insects flying around anyways. We took the tray back to the restaurant hoping to get a refund. No big deal, because things happen sometimes, but it took 20 minutes of arguing to get a refund. The manager and server we spoke to accused of planting the fly there and said the fly had gotten into our food after we had opened the box, stating we had already eaten most of the food. Yes, we *had* already eaten most of the food. We didn't see the fly until the end of our meal because it was at the bottom of the tray, underneath the food they piled on top. We suspect the fly had somehow gotten into their pickled vegetables stored in the kitchen. Since the dish had layered vegetables on the bottom and layers of meat + cilantro on the top, we only noticed it when we had reached the bottom layer of pickled vegetables. The food wasn't the problem. The customer service is the problem. I would have given this place a 3-4 star rating based on the food alone (a little pricy but pretty good), but the fact they accused us of planting the fly and accused us of purposely trying to make the restaurant look bad, this place and it's management deserves a 1 star rating. If they had just given us the refund for the dish, my family and I *and* the restaurant could have quickly moved on with our day. But we had to argue and defend ourselves for 20 minutes. I love food and I pride myself on supporting my community. I know how much 1 star ratings can hurt restaurants, which is why I'm always so generous with my reviews and why this is the first 1 star rating I've ever had to give. My family has frequented this restaurant since it first opened but we won't be returning. We've been here for birthday dinners, Chinese New Year dinners, pre-Black Friday shopping breakfast -- but we won't be returning. read more

Pacific Lighthouse Restaurant - the fly at the bottom of our food - Dim Sum Near Me - Alameda, California

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Great food and fast service. It also helps that my sister knows the owner (very nice people!) we got free Wine, Food etc. Will be back!

My family and I went to Pacific Lighthouse last Saturday and we were pretty disappointed with the dim sum. We haven't been there in a while and we were looking forward to good dim sum. We ordered the standard dim sum: - Sticky rice wrapped in bamboo leaves (it was salty and not much filling. There was like one Chinese sausage. I prefer it savory and less salty) - Sticky rice dish - Chinese Beef Meatball - Beef Cheung Fun (it was thick! Not the thin ones you usually see. Even with the sauce, it was still kind of bland and maybe too much dough.) - Noodles (idk what type we had but maybe it had like a mushroomy taste) - Chicken feet - Turnip cake - Siu Mai All of it was pretty bland but the Chinese beef meatball (and perhaps the siu mai too) was the only thing they got right...By the time we got home, my stomach was feeling off and I needed to go to the restroom to get rid of everything I ate. Even the usual dim sum take out places I order from tastes better and is cheaper! I think the bill was almost $100. I feel like what we ordered does not reflect the price. I don't usually write reviews, so here's my first one I guess. read more

A lot of options on the menu, food was fresh. My family and I were seated right away and food was hot and delicious

I had a bridal shower there for 15 ladies. Setting the reservation and coordinating with people on the details was difficult but everything was fine. The food was excellent, great servers but yes there was a language barrier read more

Went there with my wife, we both got really sick (stomach pains) after our meal. Probably due to lot of msg, etc. Service was ok. Not coming back. read more

Pacific Lighthouse is the best place to find authentic Dim Sum. From French style Chow Sui Bows to Shrimp Su Mai to Rice stuffed Lotus Leaf, every dish is delicious. The servings are generous, one order can feed four. It is especially affordable considering both the quality & quantity. The ambiance is spectacular, particularly on stormy days when huge windows reveal a charming boat Harbor. Parking is plentiful and free. Pacific Lighthouse is my fave Dim Sum restaurant. Check it out! read more

Lots of parking and no wait around 11:30, not bad. Very airy and open dining area, if you come early or later, you might be able to get seated near the windows with a spectacular view of the bay. For dim sum, this is pretty good, the only thing I would not order is their XLB, the skin is very thick, other than that the standard chicken feet, pork spare ribs in black bean and pumpkin, siu mai, etc etc etc are all very good. The big kicker as I said before is, the parking is no problem, you might have to walk a little but relatively close enough, most of us need the exercise anyway Their juk was not all that bad, and what a huge bowl, but rather skimpy on the green onions/scallion(real, real skimpy). read more

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Love this place ! Super cute location, wonderful food & service. All the classic dim sum foods.

Food is good here but something sketchy happened us when paying the bill. My mom provided a credit card to pay for the lunch and we waited longer than normal to get the receipt and CC slip to sign. She waived down the headwaiter to finish the bill and he came back to us and simply handed us the credit card and walked off. We all scratched our head for a second. We waived him down to get the bill and he dropped off a receipt with the total and 15% tip, the final total was written down exactly $100 over what the total should be. It wasn't the credit card slip to sign but the receipt total. What is going on. We pointed out that the total is definitely not correct. So, my mom went back to the register with him to make sure it's corrected. Another waiter came by and we told him what was going on and that the slip was completely filled out by someone else with an extra $100 added to the grand total. Shortly, the headwaiter came back with the receipt and the slip to sign. Another thing odd is that they tallied the total with the tip versus allowing us to enter our own tip amount. So, we really hope they didn't charge our card twice... read more

Went here for a Friend's wedding dinner Reception. Clean restaurant overlooking the pier / boat docks area. Good size dance floor area for dancing the night away. Each table seats 10. Our waiter were efficient and friendly She quickly clears our dirty dishes, she also was attentive with our water refills. We all thought our 8 courses preselected meals were delicious and tasty. Except we all agree that the portions were small and not enough for party of 10 . What's more annoying was the owner / manager twice came to our DJ to ask him to lower his music down a little. Unfortunately the restaurant still open for businesses to regular dine in customers for dinner . read more

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Came for the prefix Chinese New Years Dinner. What a mess! We brought to there attention some missing items and they came about 45 minutes late. They also made substitutions without telling us. Insult to injury was the discount they retracted.... supposedly if we booked our dinner ahead of time there was a discount but at the last moment they said the discount only applied to cash only? Who carries $2k in cash with them. I'll come here for dim sum only next time. read more

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Our first time here, we were invited to a sit down baby luncheon, not a red egg and ginger because the baby is over 100 days old and our hosts asked us to come by no later than 11:30 as lunch was going to be served around that time and the event was to last until 3 pm! Wow, I was thinking, that would be a lot of eating and socializing! And it was! We arrived around 11:30-ish and I was impressed by the entrance and the spacious room where the luncheon was held, right near the beautiful scenic windows! The baby luncheon area was spacious and seating was open so there was no seating arrangement and we sat with friends right in front of the bay window overlooking the water and boats! The meal started with a platter of shrimp dumplings (har now) and pork meatballs (siew mai), steamed pork buns, roast duck, sautéed Chinese broccoli, lobster, sweet and sour pork, a huge platter of noodles, and bean curd. All in all the food was a ok, coming out piping hot. Service was attentive and my most favorite items at the luncheon were the shrimp dumplings and pork meatballs. When I come back again, I would like to try eating dim sum lunch or a nice dinner here. So definitely want to give it another try. read more

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The view at the port was nice, the menu is large, the wait for food wasn't unusually long for weekday lunch, and there is free parking in their lot. Those are the positives. Mediocre, bland dim sum at ok prices but high for such bad dim sum that was was bland and overcooked causing the dim sum to stick to basket and paper, and to eachother, so they they fell apart before reaching your plate. There was no soup at all in the soup dumplings, so they were dry. I was invited here by someone from out of townd, We were shocked at how many Asians ate there, but we suspect that Alameda doen't have much competition for dumplings. It was big disappointment for us, as we have so many cheaper delicious options in San Francisco. It was definitely not worth the congested drive of that Alameda "island" in the afternoon. read more

My family and I have been here many times but this time service was very slow and we ordered many dum sum plates but were forgotten. We told a few waiters but nothing was brought out for us. read more

We tried their dim sum for first time. I enjoyed it actually. I've tried East ocean, pearl bay, and fusion delight. It's better here.

I came here with my family for Chinese New Years dinner. Plenty of good, super busy, and ambience was great. They were a little understaffed so we waited between dishes. Portions were big, and we had plenty of leftovers. We had a fried rice, honey walnut shrimp, and a variety of dishes that everyone enjoyed. The waiters did try their best to ensure we got what we needed, despite it being a super busy night for them. Favorite dish was the honey walnut shrimp. Bathrooms were clean, and parking was not too bad to find as you can park further away by the motels. Location is great, you can walk around and look at the view. read more

Pacific Lighthouse Restaurant - Dim Sum Near Me - Alameda, California

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The owner and cashier are really rude, the waiters and busboys are cool tho, and the only dish that I enjoyed was the roast duck, everything else wasn't up to par read more