We ordered a washer and dryer from Neu Appliances and everything from the in-store experience to…read moredelivery and setup was super easy. Chris and Lux showed up right on time, worked quickly, and were really friendly. Great experience all around!

Trent and Lux were fast and great, very friendly, clearly knowledgeable and excited about…read moreappliances!

Orlando at checkout was on his phone and had to be told by another employee to help check us out…read more Once he started to check us out he didn't say anything until he asked how much we needed on a gift card and then proceeded to be on his phone the whole transaction. Everyone else was very nice and attentive but the last person we encountered ruined the whole experience and made us feel like we were a bother

No interest in making a sale. No customer service whatsoever…read more I walked in to buy a tablet that they had in stock. I found the display model on the floor, but I needed to ask an employee to get me one. (Thanks, shoplifters!) But could I find an employee? No. As I waited, I chatted with another customer who also needed help but couldn't get it. After about 10 minutes, when I was getting seriously late for an appointment, I saw a women who appeared to be working, though she wasn't in a Best Buy uniform. She said she was taking inventory and couldn't help me, but she did go and get somebody who could. So I did end up buying the tablet, but next time, I'll buy online from Amazon.

We used Ferguson for all the appliances in our new home. Our sales person was great but the service…read moresince installation has been horrible!! They've been out to fix our Scotsman ice maker 4 times and then tried replacing it with a 2023 model that was leaking refrigerant! Our Lynx grill hasn't worked since we moved in 4 months ago. They continue to send people to repair it and it still isn't working!! I would NEVER use them again!!! We've been our home for 4 months and don't have an ice maker or a grill!

Home projects are never easy. We purchased a home and wanted to get a replacement bathroom…read morefixture. Luckily, Ferguson stocked the brand and the exact model that we have. We're also looking to replace the kitchen stove with an induction and Ferguson does have a contractor that works for them and will be out to measure the space to see if we can make it bigger to accommodate the larger stove top with down draft vent. Lots to look at, lots to choose from, guidance from the staff is also a plus as they're very well versed on all their products.

ArtiFix was prompt, friendly, and helpful when I contacted them about a problem with the spin cycle…read moreon my washer. After diagnosing the problem, they were back the next day to fix it and the cost was exactly as quoted. I went from thinking I needed to shop for a new washer to getting a nicely priced fix. I will definitely contact them with any repair issues in the future.

Called Artifix expecting to schedule a repair, but instead he took the time to walk me through…read morediagnostics over the phone for free. Based on what I described, he pointed me toward a likely control board issue and suggested ordering the part first -- and returning it if that wasn't the fix. No pressure, no upsell, just straight, practical advice. That alone saved me a service fee and a lot of guesswork. Hard to find that kind of honesty. I'll be calling him if I need service.

Just walked in and told reception I wanted to look at induction cooktops. She pointed us to a back…read moreshowroom. No one checked on us or asked if we needed help, even when we walked back into the front showroom where 3 salespeople were talking. Most of the cooktops are not plugged in so you can't see what they look like. Disappointed.

We purchased a Bosch oven from Harway Appliances and are so satisfied with their service. Allison…read morein the showroom and Eddie the installer provided the individual attention required for this special job. Highly recommend.

I bought a used electric smooth-top range from them 11 years. They delivered it, gave me a good…read moreprice, and a warranty. Eleven years later it's still going strong.

Dealing with Alberto's is night and day from doing business with the big box stores. I won't go…read moreinto the nightmare I had with one of the box stores. But Alberto's has been a DREAM. They answer the phone! You talk with a human! And they are all so very hospitable and helpful. They even hooked up the washer I was looking at so I could see how quiet it was. Wow! Delivery, the same. Very helpful hints given about monthly cleaning of the machine that I'd never heard of before. So far, I could not be happier with the service from Alberto's. Not to mention, I paid half of what I had paid for at the big store (got my money back from the big store).

On time, very professional, ​reasonably priced, and ​polite​. I would recommen​​​​​d Mainfix…read moreAppliance to anyone having a problem with their appliances​​​.

Sergio was on time and prepared. He quickly knew the problem with our oven…read more It cost about what we were thinking,less than $500. He was in and done quickly on a holiday weekend! Such a very nice guy!! Thank you so much! We're cooking with gas once again!

Blake Laugen has been absolutely wonderful to work with. My home remodel project lasted about a…read moreyear and I feel like I've been working with Blake for about that length of time. When it was time to make selections for kitchen appliances and a washer and dryer, Blake was extremely helpful. He kept my budget in mind and explained the pros and cons for the brands/models I was considering and I actually ended up purchasing a completely different model based on his recommendation. I LOVE all of the appliances that I purchased and I don't think I would have purchased them if Blake hadn't put them on my radar. Days before I planned to move into my house, my kitchen appliances were stolen which was a nightmare! I called Blake just to give him a heads up that I'll probably need to order another set of appliances because I needed them in order to move into my house. Before placing my replacement order, Blake expressed his apologies for what had happened to me and was quick to provide all of the necessary information for the police report. From what I remember, I didn't even ask him to do that. The replacement appliances arrived super fast as I stressed the importance of expediting the order because I wouldn't be able to move into my home until I had appliances. Both install processes were fast and easy - no issues. Not only is Blake extremely knowledgeable on the products he sells, he truly cares and is very honest which in my opinion, is hard to find in a salesperson. I've also asked Blake for appliance recommendations for family members who live out of state and he's provided his insight even though they can't order through him. I highly recommend working with Blake at Factory Builder Stores.

Call Jenna at FBS if you want help selecting the best appliances for your home. Service is 5 star…read more Installation was excellent. I ordered a microwave, oven, washer and dryer! I'm a very happy customer.

We needed to touch up a few walls, and I brought in a paint chip for the paint technicians to…read morematch. They were able to do so and quickly put a quart of paint together for me. I wandered the aisles and picked up a couple of plants while I was waiting. Great selection and the staff working in the paint department were helpful.

Second stop in search of pots...The Home Depot. Score! The Home Depot had an assortment of pots…read moreas low as $3.97 per pot. Excellent prices... I mainly meandered around the garden center. I saw no one readily available. Service in the main store is excellent. Perhaps today the Garden Center was not in high demand.w

I love Tervis! And I started this review a while ago & never finished it. I think the store may…read morehave actually closed, but I'm not sure. I'll update it the next time I drive by here. They have so many options in here. The best thing was they even had my World Series CHICAGO CUBS tumbler here in Texas. That was a bit surprising to me. The staff was so helpful and cheerfully exchanged some of my damaged items (lifetime warranty). Great service & the warranty is awesome.

I purchased a Tervis tumbler for my husband at Bed Bath & Beyond and then headed to the Arboretum…read moreto do more shopping. Low and behold, there's an actual Tervis store in the Arboretum. I stopped in and it's a store full of tumblers, water bottles, wine goblets and more of all sizes and designs. We've never owned a Tervis tumbler before but I've been wanting to get one for my husband for a while since they minimize condensation and "keep hot drinks hot and cold drinks cold." Plus they are dishwasher safe for my lazy self and come with a lifetime guarantee. In any case, I bought one of a different design at Tervis and returned the one I got at Bed Bath & Beyond. The prices are the same (unless you use a coupon at Bed Bath & Beyond) but obviously the selection is greater since the store is devoted to these items. But if you can't find what you're looking for after perusing the myriad of choices on their web site, they can order it for you and it'll ship to the store. If you're looking for the store, it's on the Great Hills Trail side by Gap.