I cannot say enough amazing things about Pacific Endodontics. From start to finish, this office completely exceeded my expectations and turned what is usually a very stressful dental experience into something smooth, reassuring, and genuinely positive. First, the receptionists deserve huge recognition. They are incredibly kind, patient, and exceptionally thorough. From the moment I checked in, they took the time to explain everything from billing and insurance timelines. There was absolutely no rushing or confusion. They made sure I fully understood the costs and coverage which gave me so much peace of mind. It's rare to find a dental office where the administrative side is handled with this level of clarity and care. Now, the clinical care itself was outstanding. Dr. Mitro and Dr. Etemad are truly top-tier professionals. Both doctors are incredibly knowledgeable, calm, and compassionate, and they take the time to explain every detail in a way that's easy to understand. Dr. Etemad walked me through my diagnosis, showed me imaging, explained all treatment options, and answered every question thoroughly without ever making me feel rushed or talked down to. Dr. Mitro is an absolute ray of sunshine. She is truly amazing and has a remarkable way of caring for and connecting with her patients. Their attention to detail and precision is evident, and their confidence immediately puts you at ease. What really stood out was how much they cared about my comfort. Like checking in throughout the procedure, explaining what they were doing, and making sure I felt okay every step of the way. It's clear that Dr. Mitro and Dr. Etemad genuinely care about their patients and take pride in delivering the highest quality care. The office itself is a beautiful masterpiece. They have the best of the best in technology and comfort. If you are anxious about endodontic treatment or have had negative dental experiences in the past, Pacific Endodontics is the place to go. This office sets the gold standard for both clinical excellence and patient communication. I am incredibly grateful to Dr. Mitro, Dr. Etemad, and the entire team for making what could have been a stressful situation such a positive experience. I would highly recommend Pacific Endodontics to anyone without hesitation. read more

If you are looking for an endodontist in the Seattle area, I highly recommend Kritina Mitro and Dr. Ali Etemad at Pacifc Endodontics, especially if you have a tricky or complex root canal that requires special attention. Having something go wrong with your mouth can be a pretty scary experience, and learning you need a root canal can feel daunting. However, everyone at Pacific Endodontics has consistently gone out of their way to make me feel that my oral health is in expert hands--and to make me feel like part of the family. They have walked with me through every step of treating and reversing an infection which did considerable damage to my jaw bone, welcoming and answering my questions, laying out a plan of treatment, and helping me understand my options. Dr. Etemad has performed two tricky root canals on me, navigating around a permanent retainer and preserving my teeth. If you are concerned about cost, which is understandable, I encourage you to ask questions. Pacific Endodontics does offer payment plan options, and they have always been very open and friendly with me when answering my billing questions, which has given me time to prepare financially before each procedure. As with any complex medical procedure, there are costs associated with diagnosing and providing treatment, and endodontics is not an exception. You are undergoing a complex medical procedure performed by highly competent experts to preserve your bones and teeth, and that is the frame of reference you will want to maintain when planning for your visit financially. A 3D x-ray of your jaw, for instance, will cost $200 as of the time of this writing, and is not typically covered by dental insurance. That said, it is almost certainly worthwhile, as it reveals a great deal that traditional dental x-rays simply can't, and if Dr. Etemad recommends getting one, there is good reason. I cannot think of anyone who enjoys getting a root canal, but I do look forward to stepping into Pacific Endodontics every time, even when I know I'm there for a root canal. When I'm there, I feel like family, and it takes all the stress and worry out of the experience. I cannot thank them enough, or recommend them highly enough, for the work they do. read more

I have been a patient of Drs Ali Etemad and Kristina Mitros at Pacific Endodontics for over 10 years and they are without exception, the best endodontists I have experienced, and I have seen a number of endodontists over the last 40 years. I have had such great experiences that it's time I tell others about it. The recent growth in population in our region has put enormous demands on all service providers so making dental appointments can be challenging. Plus, it is a good bet that most endodontic patients are in pain and have an elevated stress level. A significant part of the Pacific Endodontics practice is handled by the CEO, Kristina Mitros. Kristina manages the business and oversees the staff ensuring that the entire operation runs seamlessly. Kristina's genuinely cheery nature sets anxious patients at ease. She communicates well with the staff and patients to ensure that patients get great service. Kristina is a dentist herself and when called upon to assist Dr Etemad, perceives his every need without verbal communication. Dr Ali Etemad is dedicated to saving teeth, which was my primary goal. Pacific Endodontics has incredible tools and equipment, which enabled Dr Etemad to determine the best way to treat my tooth. Since dental insurance covers very little of current dental costs, I was given options on services and costs, and I was pleased to have the services available. The work that Dr Ali Etemad does is extremely refined and artistic. His work is easily distinguishable on an x-ray from other endodontist work I have had. His root canals are tiny in diameter and follow the shape of the root, whereas other endodontist's root canals are large in diameter and are straight down from the surface of the tooth rather than following the shape of the root. I am so grateful that I found Drs Etemad and Mitros at Pacific Endodontics. read more

My dentist who takes a more holistic approach referred me to Pacific Endodontics for a root canal. We spoke about their 3D Xray machine. Obviously I sought out a holistic dentist & knew that it's like buying organic vs non organic...the price will be slightly higher but worth it, in my opinion. So understanding that PE also worked with many of the same holistic principles of my dentist, I understood where I was going. I was lucky enough to be seen the same day I visited my dentist. As I sat in my dentist's chair & the work began for my new crown, we quickly realized I had bigger issues and needed to truly see what was going on w/my situation before we moved forward. Once I arrived at their West Seattle office, I was invited in. The lobby is soothing. After filling out paperwork, I was brought into an exam room. The Dr. & his assistant/office manager Kristina were amazing! Both were very engaging and enjoyable to chat with. I was evaluated & had the 3D xray then set an appt to come back & have the root canal done. Again, once I visited them for the root canal, they were awesome. She called me a couple days after the procedure to make sure all was well. I am beyond thrilled to have found my holistic dental dream team. I went thru a few lemons to find my forever people. Is it super duper cheap if you have to pay out of pocket, nope. But for me the holistic (organic) approach is worth it, the more I learn about metals in our body & how much dental health has to do with our overall health, I will gladly continue to go here. read more

Pacific Endodontics is the best dental office - hands down! I sadly have had lots of issues with my teeth and have been seeing a lot of different dentists and specialists over the years. I have seen both Dr Etemad and Dr Siddiqui at the West Seattle location and both doctors are brilliant at what they do. They are experts in figuring out the right treatment plan for you and they are also kind and caring when going through this process. I highly appreciated both doctors' thorough approach to explain treatment options, risks and costs so that there are no surprises. They were clear on when they are certain about a resolution vs when they want to try something (that may or may not work) to try to exhaust options and avoid extraction. This gave me huge confidence in them. Kristina, the head of the office is an absolute gem. She checks in with patients and makes them feel welcomed. She is kind, friendly and approachable and just very supportive through your dental journey. I also had great experiences with all the dental assistants and the front desk staff, too. They all were all professional, fast and overall great at what they do. The office is beautiful and clean (with great views :-) and the dental equipment they have in there is world class. Pacific Endodontics makes an otherwise dreaded experience a pleasant one. I never thought I would use the word "pleasant" about a dental experience but it is deserving here... read more

Was referred to Pacific Endodontics just yesterday for an emergency root canal. I went to the West Seattle location. The appointment wasn't until 4:30 but they recognized my emergency and were able to call me in earlier for preliminary work. During the actual appointment to fix the one tooth, they found the one next to it was the real problem. Dr. Bennett and his assistant were nothing short of fantastic. Even though the 2nd tooth caught them off guard, Dr. Bennett wasted no time acting on it and working both problems even though I was the last appointment of the day. They made it a priority to take care of me. During the procedure I kept needing suction. The assistant guy (I didn't get his name) never hesitated to help me out with that, never acted like it was an imposition even though at some points it was every 10 seconds. Despite the problem basically doubling and becoming overly complicated due to that 2nd tooth being basically un-numbable, every single call Dr. Bennett made regarding my teeth was right, including giving me antibiotics. I called the next day to schedule the follow-up visit and had some questions. Dr. Bennett personally got on the phone to answer them and give me even more advice. You CANNOT beat that kind of dedication to patients. Go here, people. Tooth work sucks, it really does, but with treatment like this it's much more bearable. read more

I was referred by my dentist Dr. Kollia (from Aesthetica) for damage to almost all my front teeth. Kristina and Etemad saved my smile in more ways than one! I was always aware of any trade-offs or details w.r.t. what the treatment plan was. Their focus during treatment was always on preserving as much as possible of the original tooth with clear communication about why some root canals would be put off to see if the root was able to heal or not and what signs to look out for that could indicate that roots are dying and what that could mean. Kristina and Dr. Etemad work wonderfully in tandem in the office. Often picking up or preemptively correcting for what might become discomfort or pain during a long procedure. They are always clear on what is being done and why. One of my front teeth needed to be extruded to bring the damage down below the gum line. Dr E went the extra mile as opposed to going directly to an implant. He worked closely with Dr Cohanim (from Cohanim Smileworks) to pull the tooth down in an attempt to preserve it. This paid off and I am sure I would have an implant right now if it were not for being referred to Dr E. I couldn't recommend them enough. Their expertise is best in class and the culture they've built around their work is one where they treat you like they would Family with regards to physical and emotional health read more

I normally don't leave reviews, but after my experience with this place, I feel I need to warn others stay away! When I called to schedule an appointment, I repeatedly asked if they accepted my insurance. They assured me they did. I live in Everett, but they instructed me to go to their West Seattle location. As a single, full-time father, I had to arrange childcare and drive over an hour and a half in traffic to get there. When I arrived, I was suddenly told they don't accept my insurance. After all that effort, they said I could still be seen for a flat $150 fee. Frustrated but already there, I reluctantly agreed. However, when I finished, they hit me with a bill for over $500! I was never informed or asked to consent to these extra charges. I paid every dollar I had on me, and then they started harassing me with phone calls and emails demanding another $400. After explaining my situation, they initially agreed to waive the balance due to their mistake, the inconvenience, and the childcare arrangements I had to make. But despite this, they continued to pressure me for payment. This office outright lied to me multiple times over the phone. Their dishonesty and unethical billing practices cost me time, money, and unnecessary stress. I strongly recommend avoiding this place at all costs! read more

Dr. Etemad did a fantastic job with my root canal! I had a pretty awful toothache in a back molar when I went in to Pacific Endodontics. I have had a root canal before at another clinic and the process was much smoother at Pacific Endodontics. There's a strong focus on the patient experience here. I felt comfortable throughout the entire process and almost like I was part of the family. Dr. Etemad and Dr. Mitro make you feel very relaxed as a patient. They also explain everything that they are going to do and why. I felt informed the entire time, even during the root canal procedure itself. They also seem to have more advanced equipment than I have seen at other clinics. During the procedure, Dr. Etemad used some kind of digital monitoring device to determine exactly where the base of each root was. I appreciate this focus on thoroughness because you don't want to have anything missed during a root canal. After the root canal, I now have absolutely no pain in the tooth. I didn't even have discomfort over the recovery period. I'm very satisfied with the results and would absolutely recommend Pacific Endodontics for root canal treatments! read more

Wonderful, wonderful Dr. Bennett! I would have given him 300 stars if I could. My provisional crown fell off on a front tooth, just in time for the holidays! Murphy law in action. My regular dentist (NOT Dr. Bennett) said it's damaged beyond repair. I begged him to glue it in, but he said it will break soon and I'll be coming back to him again on an emergency basis. I promised that won't happen, but alas, no luck. I was about to go through the holidays (and job interviews!) toothless. Same day, I made an appointment with Dr. Bennett. Guess what - not only did he glue the temporary back in, he did not charge me! Yeah, it's temporary, I know, but I can smile today! He was sweet, was not rushed, and even gave me a thorough free consultation Then, after treating me, Dr. Bennett went out to the street to look for a wallet his staff member lost - so he is nice to his staff, too. His only shortcoming (to me) is that he is not a general dentist and I can't come to him with my entire dental care. read more

Jaw pain and tooth ache is an unexpected experience - especially in a new city far from our family dentist; to get X-rays and learn a root canal is necessary is also rather unwelcome news... The good/Great news: we live near Pacific Endodontics and Callie Smithson, DDS, MSD was able to fit me into her schedule! Dr Smithson and her team of specialists and support members are all Fabulous - skillful and caring. Special kudos to her dental assistant Carlos! Dr Smithson is a very talented Endodontist and with her wonderful team I was cared for quickly and with complete professionalism and support. Dr Smithson called me personally (!) the evening after the root canal procedure to check in on me, offer her and her staff's support. I've experienced very little discomfort and am healing nicely. Sincere Thanks to Dr Smithson and her Team!! MaryAnn Cooke Capitol Hill area, Seattle read more

I've been dealing with the pain of an abscess/infection/root canal/reinfection for almost two years ago. I've visited two dentists, another Endodontics, and even a ENT to get this problem sorted out. I've been told everything from "grinding teeth" to a "crack in my root", until I visited Pacific Endodontics. Dr. Etemad diagnosed my problem within minutes of looking at my mouth and X-ray, and couldn't have been more kind or hospitable. He and his staff are amazing. Turns out i had a grape sized infection above a previous root canal (which somehow four other "professionals" missed) and Dr. Etemad's surgery was 100 percent successful. I was in and out in under two hours and their aftercare was extremely thorough. I would recommend Pacific Endodontics to everyone! Do yourself a favor and save yourself some money on second or third opinions, go to Dr. Etemad first. read more

I couldn't speak more highly of Pacific Endodontics and my entire experience--impressive, to say the least! As soon as I received my referral from my general dentist, I got a call from the front office staff, who were warm, helpful, and empathetic to my horrible tooth pain. I was able to get in the same day for an emergency exam and treatment. When I arrived at the office, I was greeted by their CEO, Dr. Mitro, who introduced herself and assured me that she would be available to answer any questions at any time. And she was! She shared her personal contact information and even followed up with me over the weekend to see how I was doing after the procedure. Not many providers go this extra mile for their patients. This is what sets Pacific Endodontics above and beyond other offices. I would highly recommend them to all my friends and family! read more

I just got a personal phone call from Kristina on behalf of Pacific Endontics. She remembered that I had been in a bicycle accident and had read my review on here about a miscommunication that I had over an x-ray. She was so sweet, genuine and wanted to make it right. With Covid, I honestly forgot about the circumstances until I got a bill, and wrote my review. I appreciate her taking the time to call me, personally remember me and explain the circumstance. The time I was there, her and the dentist were so kind, and put me at ease and came highly recommended. Now, just talking to her, it reminded me of their care, and that next time, I need to speak to them directly because if I had, I am sure that any confusion would have been resolved. I highly recommend them and also if you do have questions about your care, please reach out to them. read more

Visiting Pacific Endodontics has been one of the best experiences related to my dental problem and treatment. Dr. Etemad and his entire staff including chief administrator Kristina, assistants, and the receptionists are very professional, pleasant, efficient, and they make you feel at home. Kristina, specifically, is always ready to help with a big smile. I was referred to Dr. Etemad for a second opinion related to one of the root canals thought to be contributing to the ongoing pain in my mouth. Dr. Etamad made me feel extremely comfortable by giving me plenty of time to listen to my problems and addressing them one by one. He not only focused on one specific diagnosis/analysis but also is coordinating with my other doctors to go deep to the root of the problem. I would highly recommend Dr. Etemad. read more

My experiences with Pacific Endodontics have been five-star plus. Everyone I have interacted with--Dr. Etemad, Dr. Kristina Mitro, Dr. Shah, the dental assistants, and the front desk staff--have all been professional, courteous, and highly competent. I've had a couple dental emergencies in the past year or so and Kristina in particular was very responsive, helping me get appointments as quickly as possible. The team is excellent at explaining everything they do. The waiting areas in both their First Hill and West Seattle offices are very comfortable and beautifully decorated. I was referred to this practice by my long-time family dentist, Dr. Raymond Hsu, who is a perfectionist, so I knew he would refer me to only the best and indeed the entire team at Pacific Endodontics is certainly the best! read more

Although general dentistry meets most needs for ongoing care (like a primary care physician for preventive care), from time to time endodontic care is needed - usually urgently or emergently. Dr. Etemad and his staff have always been there for me and my family. Two weeks ago my husband developed a toothache, saw his regular dentist who said he needed a root canal and advised it would be a 2-3 week wait. Dr. Etemad's team was able to get him in the next day so he could promptly get relief from the pain and treatment for the infection that had already started (and caused the pain). Our experience from start to finish was warm, friendly, professional, and efficient! We hope Dr. Etemad and Pacific Endodontics is in business for a long time, as we do not want to go anywhere else! read more

From the first time that I walked into this office years ago, I have been treated with kindness, professionalism and genuine concern for my well being. Dr. Kristina always greets me with a huge, welcoming smile, as if I were a long lost friend. Dr. Entemade is kind, as well, and always greets me warmly. Never have I encountered a team of endodontists like these, who continue to check their work, long after the operation, just to make sure that their patient is doing well. In my life, I have spent long hours in dentist's chairs. This is the office where I feel absolutely safe and know beyond doubt that all will go excellently! If you are looking for an endodontist who truly cares about you as a patient, and not a number, this is the place to visit. read more

I have been to Pacific Endodontics based on a referral from my Orthodontist. I have had several root canals in my life and Dr. Etemad easily did the best job. I didn't experience any pain afterwards and the process by which he performed the root canal seemed to be expert. He was very thorough ensuring the root area was clean and would not experience any issues afterwards. He also uses a type of rubber to fill the space, which makes it easier to remove if there are issues in the future. This was a root canal to replace a previous operation that was done by a different dentist that used plastic, so Dr. Etemad had to pull out the plastic. I would recommend coming here for root canals, you'll be taken care of very well. read more