Pacific E-Bike

Mike doesn't really know anything about bikes. Went in for Sunday afternoon drop in repair and was…read morerejected because the mechanic didn't want to start a chain fix at 4pm. After handing them 100 pigeons they tried to upsell me on a chain, took 3 extra days with my repair just to tell me that my dropper was broken (no shit) and adjust my derailer a bit (still shifts by itself). I'm giving it 2 stars because this experience gave me the motivation to learn how to fix my own bike.

Careless customer treatment won't bring me back here…read more New, not so knowledgeable clerk showed me e-bikes, arranged to get the model he sold me on, then let store sell it to someone else. Glad I learned that's how they roll before I bought from Mike's Bikes Berkeley. I can imagine getting service from them is probably similarly sloppy and inattentive.

2023 Habit 4. Ratings are through the roof, and I can see why

My perfect e mountain bike that is lightweight and will fit in my car

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Brake pads are not infinite, apparently.

Waterside Workshops

4.8(126 reviews)

0.9 mi•West Berkeley

This place has an incredible purpose for serving your community. They take old bikes that people…read moredon't want anymore and refurbish them and sell them at a reasonable price and a lot of the money goes to nonprofit. The people that worked there very nice. I'm very helpful and the price ranges on the bike depends on how sweet of a ride you really wanna get. Unlike a shop where you would buy a new the cost will not be that much. But these are professionals they do an incredible job of restoration on old bikes and putting them out and they look like they're brand new.

This is a fun way to pass an hour--rowing a boat in Aquatic Park. It's easier than expected to get…read morethe boat moving, harder than expected to keep it moving. The boats are maintained (and possibly built) by young people at Waterside Workshops and basic but sturdy. The hour rental ($40 total with life vests included) was plenty enough to row from one end of the lagoon to the other and back, with a quick snack break. We are not skilled rowers, and it was fine. I would check the schedule ahead of time, especially during the off season. We went late in the afternoon and were the only ones on the water. Because of our inexperience, I was glad that we weren't sharing the water with any water skiers or a crew team. Just egrets, pelicans, and cormorants.

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Sports Basement

4.3(443 reviews)

1.1 mi•South Berkeley

Great rental experience! I recently rented 3 bouldering pads for a week, and the rates were a…read morefantastic value; much less expensive than other rental options I looked at. When we realized all 3 pads wouldn't fit in our car alongside our luggage, we went back in and the employee working was super helpful, easily swapping one out for a smaller size with zero hassle. Both picking up and dropping off the gear was completely seamless. Highly recommend their rental department; I'll definitely be renting and buying from them again!

A one star rating is harsh ... but as my neck hurts, I feel it's justified…read more I rented a wetsuit for today's Sunday Alcatraz Open. The neck chafing: however, the wetsuit I got scratched the right side of my neck, and it hurts. The irony is after the swim, I realized that a wetsuit isn't really needed: warm water at 64 degrees with great weather - but I won't know in advance. I hope they either fix it or retire it. Otherwise,I'd give it a five star. Housed in an old rink. Very pleasant with excellent service.

5/2026

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Berkeley Bike Station

4.8(59 reviews)

1.4 mi•Downtown Berkeley

This is an amazing resource and shop!…read more Free and secure bike parking. Affordable replacement tubes. Handy repair services, if needed. Friendly staff.

The staff is amazing…read more Leave your bike, Shop, run errands and know that your bike is safe and secure.

Easy sign in

Coffee and free bike parking

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Bike accessories keep you rolling

Bikes on Solano

4.1(128 reviews)

2.4 mi•Berkeley Hills

This shop has my eternal loyalty…read more Let me just say that I don't make a lot of money and my scooter is the way I get to my kids school and work. My brakes malfunctioned and because of how my e scooter is built, when the brakes aren't aligned properly, the motor won't work. Despite the fact that the owner was in the middle of moving shop, he squeezed me in on the one day I had off. I had gotten there early and parked my scooter right outside. When I came to the shop at the right time, it was for the owner to tell me he had already found my scooter and fixed it. And the kicker? He didn't charge me. Just said he wanted me to be safe with my kid on board. Made suggestions about how to improve the scooter with a different brake system and gave me very economic pricing. I cannot describe how very very helpful he was, and all in five minutes. And the brakes worked better than they did before. What impresses me most was his insistence that he cares about my safety and the people in the community. I had forgotten my helmet coming to the shop, because I walked the scooter there, and he offered me a used helmet for free to wear home. This is why small business is so important. I will be back. I will never go to another shop. Easy enough to do, since many other shops won't service vehicles they didn't sell. Something I was told by two other local shops. Seriously, best bike shop experience I've ever had.

My son wanted a bike as an 8th grade graduation gift. Totally in support of that AND find bike…read moreprices astronomical, especially for kids who are still growing. Bikes on Solano sells great quality bikes at reasonable prices, pre-loved but in good condition. My son was happy and while I was there also grabbed my older son a bike since he likes to ride. The staff were super helpful, and we were in and out in under thirty minutes. I'm thinking about buying a bike for myself as well to get back into riding.

Surlys n' Such

Rarrrr!

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Salsa Vaya!

Blue Heron Bikes

4.7(136 reviews)

1.7 mi

I had been buying bike accessories from Blue Heron, plus experienced their ability to get me a new…read moretire installed on the spot. This happened 13 years ago. I finally decided to try them for servicing my Ebike, a Riese & Muller Roadster. Their shop is much more conveniently located than my regular shop and I can ride there, rather than loading the bike on a rack and driving there. What I'd been missing with my old shop was knowing who people were and getting in-person feedback on whatever needed to be fixed. They had expanded and the service, while still good, was getting very distant, in terms of knowing who actually worked on my bike. Blue Heron reminds me of what my old shop was like. The shop is small, crowded with new bikes and bikes being serviced. The people I dealt with were friendly and went over what they'd do on a basic tune-up. They replaced what I figured they'd replace, chain, brake pads, adjusted the derailleur, etc. What I didn't expect were all the little things. They found some missing screws, replaced those. They also adjusted the fenders for alignment and got rid of the stray rattles that the bike has had since I purchased it. They trued up the rear wheel too, which is pretty standard, but it made a difference. I also noticed they cured the problem with the derailleur moving the chain down from the biggest gear in the cassette when I would back the bike out of the garage. It now stays put. The bike has never felt this solid before. It now rides the way I had hoped it would from the beginning. I'll have to stop by later this week to thank Jordan and his mechanics for a job well-done. A good review is one thing, but I believe that the personal service I received deserves a personal reply. Five stars!

My lunch got dropped when I fell off because the seat was higher than when I dropped it off …read more I went to get on and fell face forward I went in to tell them , got blown off and requested to see the manage. He simply debated about my seat being fine , said sorry I don't know what to tell you attitude . Going to the Doctor , getting it documented if it's more serious than i think . I can barely walk and still have to walk home .I could have died for their carelessness

Injured my leg and arm

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Faraday purchased at Blue Heron

Biketopia Community Workshop

4.7(53 reviews)

1.0 mi

I went to Biketopia Community Workshop for the first time to do a thorough check and tuneup of a…read moregood bicycle. I was greeted, welcomed, and given the lay of the land of how this workshop works, by a bicycle volunteer. Biketopia is just what I need: Bike stands, coaching and the right tools. I paid for an annual membership - which is about what I could have spent at professional bicycle repair shop to accomplish what we got done and will do next time. I went to my car and brought in the Fuji endurance road bike, and was immediately to able to put it up on a free bike stand - so we could begin to see what was Up - and calling for attention. The volunteer - a veteran Berkeley cyclist - was friendly, observant and a very good coach: He observed and let me do - what I could do with relative ease - and he showed me how to do the Next Thing - right. He carefully checked the brakes, and showed me how to see exactly what was going on with the front brake . He knew how to do both the fine and gross adjustment of the brakes, and had the proper tools for each. And showed me how to adjust and fine tune the adjustment of my brakes, so I was able to do the work and have him check my adjustments. He heard and understood my report of some recent shifting issues and gear jumping. He checked and showed me how both derailleurs were shiifting and the simple adjustments we cojuld make. He offered to measure the wear of the chain. Since the chain was about 50% or 60% worn - I decided this would be a great time to replace it. The volunteer found exactly the right chain from their small inventory of new parts. He showed me how this chain's magic link worked, slighly different than the link on my current chain. Then how to install the new chain. He and i worked on the getting the derailleurs to shift just right. It took some skill I did not have - but soon I learned. Then he showed me how to check my rims for true - and how to adjust them - using their simple wheel truing apparatus and a spoke wrench and the right technique. I took good enough wheels and made them truer and better. We put the wheels back in and did a final adjustment on the brakes and derailleurs. Ready to ride for 50 mile runs - up and down the Berkeley hils - safely and smoothly. Next time I will work on improving the dish of my front wheel. This is a great place, if you want to learn how to take care of your bicycyle in a tightly packed community workshop.

This place is honestly amazing. I gave my friend a bike for burning man but wasn't sure if it was…read moreup to par. I saw this place and decided to check it out with her before she left. Turns out it's a community bike shop where people can bring their bikes to get repaired and even learn how to do it! We learned so much about bikes that we didn't know before. I can actually repair a bike now myself if needed. Everyone was so nice and willing to help. They have so much supplies, everything we needed was taken care of. Despite our labor taking over a hour and multiple things being fixed, we were only charged about $25. Well worth the price and quality. I appreciate this place so much and will definitely be back.

A bike in the shop, in the middle of a rehabilitation.

Open 4-8pm. Perfect after work/school hours!

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Cosmic Cycles

4.4(64 reviews)

1.2 mi•North Oakland

Shops like this are hard to find, highly recommend you support this local east bay gem and keep…read morethem alive. Quality work, honest advice, no bs; the holy trifecta. Have had many bikes serviced and built over the last few years at this shop and would recommend them every time.

I highly recommend this shop to anyone looking for honest advice, quality repairs, or a new bike…read more I'll definitely be coming back for all my cycling needs. Thank you for the great service!

Quality refurbished Vintage bikes for sale

Sales and Service

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A little space with lost of wheels

Rack Attack Berkeley

4.5(158 reviews)

1.0 mi

Thanks Mike for hooking me up with a universal mount for a 30 year old Yakima ski rack…read moreFabulous experience Would highly recommend for any rack setups. Great local business ! Thanks again

like to support local businesses. Called the local 510 number, put on hold and told my expected…read morehold time was 15 minutes (wtf?). Looking to buy a roof rack and camper tent, definitely won't be calling back.

2.0 mi•Temescal, North Oakland

Used locks and Home Depot keys sold to me a full MSRP.

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Tip Top Bike Shop

4.3(326 reviews)

Eric was super helpful! First time stopping by- will definitely be coming back for any future needs.read more

I used to come here all the time when it was under the original owners, (a man and a woman) who…read morewere great! After the store was sold I came in a few times and did not have a great experience - it didn't feel friendly anymore for women, I felt brushed off when I tried to get info. I got a few services, but it wasn't my go-to place like before. Well, I needed a simple thing and was passing by, so I thought I'd check it out. For all I know it has a new owner since the last time I was there. Well, it was a change! I was greeted when I came in, the person asked if I was looking for something, he showed me where it was, asked someone else if they needed help. I saw another person on staff asking someone else if they needed help. If, like me, past experience or some of the reviews here leave you disinclined to come in, give it a try anyway. I'll be back too.

My Ebike and the trails I love

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Commuter

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18 reviews that are not currently recommended

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Daniel S.

15 years ago

Part II But, I couldn't purchase right away at that time since it was before I testrode all the other 7 models with a name brand. After I finished testdrove all the others, I made a decision to try one more time on Pacific E-bike's Terra, to compare with the feelings that I had with others. When I visited them second time, Sarah was there. This time, I said, I needed to testride 5 miles to make sure that I get the true feeling of the bike. She was very kind to let me do so after I left my driver's license in the shop. In fact, I rode 11 miles, for which I was sorry to Sarah. But, she told me that it is no problem. She even said, 'feel free to test more if you want.' Terra feels very sturdy and comfort. The 350W DC motor power will blow your mind. It was very impressive how fast the sensor catches the pressure I induce through the paddle, to back up my efforts of riding through quick electric kick-in. You know, IZIPs are known to be very slowly catching your pressure. They wait literally 1.3 seconds until the elctric power kicks in after you have exhausted all your strength duing 1.3 seconds high torque starting efforts. It is very uncomfortable. Pacific E-bike's Terra catches up your efforts within 0.2 seconds. THIS IS VERY IMPORTANT. Still I didn't purchase Terra at this second visit either because I needed to decide my mind firmly to wage near a grand bucks of investment. Sarah simply said, 'see you again then.' But, I said, 'most likely I will come again.' On my third visit, I decided to ask 'favors', which means free accessories like rear rack and better saddle and bike lock and an extra charger. If they give out all these accessories free, I would buy the Terra with $947 + TAX. I met Jake and the CEO (or owner, anyway an awesome gentleman with a great American humors with him). They accepted all my request, except for the extra charger, which in fact was so small so that I could carry with me. And finally I purchased a Pacific E-bike's Terra. Jake told me that the battery may not have been charged fully. When I came back to my home, I hooked the battery to the charger. The charger is smart in that it will give red light while charging but will turn to green once charged. And it will not overcharge. The full charge takes 3.5 hours. After two hours of charge, when still the light is red, meaning that the battery is not fully charged yet, I decided to test my Terra. In day 1, I rode 30 miles without any further charging, on a paddle assisted mode. The test ride included uphills, 10 or more significant ones like 400 feet heights or more. The battery still was working fine. In day 2, I rode 36 miles after full charge. The battery was still good. When I said, 'thank you for a good deal' to Jake, he told me to come back after a month of ride for a FREE tune up. It would take 45 minutes without any charge. They will do while I wait. I don't understand why a serious biased/screwed review is there below. I don't know what kind of a person will seriously distort the facts - the facts that the people at Pacific E-Bikes are a good hearted middle-class American honest workers. I imagine, perhaps the person who wrote such a bad distorted review might have been a mad one or at least someone with serious communication flaws. To me, Pacific E-bike's Terra is one of the best purchases I ever made in my life. (1) It has everything to make a perfect e-bike (2) The people are extremely good, and most of all (3) the price is less than half with the others with the same quality/specifications. I cannot recommend Pacific E-bike more. Thank you Jake, Sarah, and the old gentleman with a nice hat! read more

T M.

9 years ago

Ladies hold on to your pocket book when working with these people. The trouble started when I decided not to buy their motor for a conversion and just hire Scott for $95 hour. These guys did everything to make it not worth the while. Scott okayed a conversion kit, and I bought it online. Once he installed it, he emailed me that it was the wrong size wheel, and it would cost me "hundreds of dollars" to fix or he would he would remove the kit he installed for another $100. I took my ex-boyfriend into Pacific EBike with a small claims notfication letter in my pocket, ready to serve to the owner. Suddenly, the owner Ken and the technician Scott were very reasonable. I agreed to $100 more, and Scott would fix the problem. They thought the fix might cost less than $100, but I pay the full $812 tab anyway with the understanding that they would hurry up on completing the task. Scott told me he would come down to the office and give me my bike after business hours, I needed him to. Ken told me I could come during the week between 8-3pm, even on closed days, because somebody would be around. Let me say that Pacific E-Bike never once callled or texted me about anything. They had my phone number, and they complained I didn't get back to them within 5 hours by email. So when I contacted them, they basically told me to get lost. I told them three times, I wouldn't have asked for an off hour pick up, but you said I could get my bike then, when I call with the request. When I finally picked up my bike, nobody was there at 2:45. I called the owner. He was irate, because he just got home and already had had "two glasses of wine". He drove up , got out and literally YELLED at me for being so inconsiderate for not calling him earlier. I had been working and I left early and rushed to the Pacific E-Bike store before 3pm. I let him insult me and have a fit, so I could get my bike and get out of there. After all that, the bike brakes screech. Ken didn't know how to adjust them, so I just told him I'd go else where and pay more money to have them fixed AND rode away without knowing if my bike was okay. The brakes were quiet before. Also, they gave me a charger for the rebuilt battery I bought from that is not an exactly fit. It's for a 40-42 v battery. Mine is a 36v They threw in a $16 part after I already paid my maximum. It didn't feel like a favor, because he had just finished yelling at me when he told me about it. It was the worse feeling $800 that I have ever spent. I think they thought they could treat me so badly, because I'm a small female. As a whole they were nicest to me when there was another male customer around. Somehow, I guess they think I deserve it, because I was trying to save money by buying my own kit, so I didn't deserve good service or respect. read more

David W.

12 years ago

This place is a hidden gem. I say hidden because they do no promotion or advertising. Also they are not located in a retail area, but in a warehouse district. Unless you are in Berkeley it won't show up in a Google search. If you are lucky enough to find it, you will discover some really nice ebikes for great prices. You've probably seen listings for ebike super stores, outlets, or other such nonsense only to find some hole in the wall with no inventory. Pacific Ebike is the real deal, they are importers and receive ebikes by the container direct from the factories. They must have had 50-60 bikes in the back room. The huge building is actually owned by the same gentleman who owns the ebike store, so they aren't going anywhere. That's peace of mind knowing I can go back there for service. The place is like a warehouse with a storefront. No bright shiny store here and no free coffee. What you will get is a $400-$500 savings which normally would go to a distributor. I spent a lot of time researching my purchase, checking out every ebike store in the Bay Area. I not only want a good deal, but it has to be quality. Preston, the manager, is very knowledgeable, laid back, and not a pushy salesman. He explained they have been selling their product line for several years and have made several improvements. They also have an electronics engineer named Terry who works there one day a week, usually on Mondays. He mentioned they can do custom modifications and upgrades. Their entry level ebike looked really good, but I got the top end model, the MiPower which is made in Taiwan. Super nice bike for about $1000 less than any comparable ebike like the Stromer. If you got $4000+ to spend on the absolute best luxury ebike available, then maybe you should go to one of the fancy SF stores. If you are like me and are looking for quality, reliability, and good price (but not cheap junk), then this is the place to go. I have been riding my bike to work for two weeks now (I have a 8 mile commute) and it's been great. Rides smooth, feels solid, and makes it up hills. I am even considering selling my car! I highly recommend you make the trek over the bridge to check this place out. read more

Charon S.

7 years ago

this place is the best. Scott does a bang up job at all times i do not normally care to do reviews but i was in the shops back room (i was looking at my bike to see what Scott was talking about when he sent a message about my repair) when a very irate lady was here with her bike i asked Scott who she was he did not tell me other then to say someone out her damn mind so i looked at the bike and i looked at his reviews and and she is Vicki C. that left a bad review this lady is very rude and treats people like dirt. She may have a few bikes but from what i herd her talking about she does not know anything about them Im sorry Scott you had to deal with someone like this but it is the way of the world. let me know when my bike is ready i know A2B bikes are out of business and i think you greatly for keeping my bike working. Advice for anyone coming to Pacific E bike Scott will treat you the way you are acting to him so don't be an asshat as he calls the people that are out of line also texting or emailing the shop is the best way to rich the shop as he is ether talking to customers that are here or fixing something i like that he will not answer the phone when he is with someone makes you feel like you matter to him read more

Me A.

6 years ago

This guy is a complete cretin that cannot be trusted and more than likely should be in jail. Under any and all circumstances, do not give any personal information to this business. They will use it and abuse it. They have no ethics and apparently he was not breastfed enough by his grandmother. Thus he takes it out on society. It is obvious he has no concern for privacy or ethics. Let us not even discuss the clear pattern of abusive behavior and horrible customer service as evidenced by the many one star reviews that pretty much say the same thing over and over, an angry, uneducated, unfriendly person. After posting my review, I started to receive a massive amount of sexually explicit spam. So I reached out to others that also posted comparable reviews. They also were victimized by spam after posting their reviews. You can see how he responds to such reviews, and the fact that all persons that posted negative reviews were subject to spam attacks should tell anyone and everyone this cretin has no place in society let alone a business owner. If Yelp had any concern about its own reputation, it would do something about this business showing four star rating on their website. read more

Loralyn S.

114

12 years ago

The owner, Preston, is a total sweetheart who is on site and does all the e-bike repairs himself. His shop had the best curated electric bike selection I've seen, and he showed me all my options and explained the difference between them. He really knows his e-bikes! He even let me test-ride all of them. Prices were the most affordable I've seen in the Bay Area and when I'm ready to buy I will hands-down go back to him. Highly recommend! electric bicycle, e-bike repair, e-bike sales, electric bike service read more

Michael B.

198

12 years ago

The owner and operator of Pacific E Bikes is a genius who knows so much about his craft it's insane. I say craft because he designs and builds his own bikes to be high value and efficient machines for commuting. He is the only person I would really trust to work on my bike. Yes the store is a crazy ramshackle of parts and bikes but thats because pacific bikes is more about the relations and knowledge transfer, and less about being sold to. read more

Danial D.

1 year ago

Scott is on point when it comes to ebikes Just took mine in for repair. It took him 10 minutes to fix the bike and he told me how it broke. I can see how some people would be put off by him. He is very direct. He has ASD so i can understand him with no issue. read more

Tim G.

7 years ago

Scott is amazing, extremely knowledgeable, trustworthy, and super helpful. He is most defiantly the guy to go see for all your ebike needs. Especially for Burning Man. He saved me a lot of money and frustration on the second bike project I'm doing with him. read more

Nunyo C.

4 years ago

It's actually a miracle that this place still exists. Only reason it has more then 1 star average is because of the people he has fooled. Avoid this place at all costs. This guy is a pathological liar, none of what he said in his reply is true. read more

Xui W.

1 year ago

We came in as part of a large group. Scott was able to get all of us on bikes to test ride. we came from across the street. We had so much fun. we will buy our bikes here as soon as we move to the area this summer. read more

Jeffrey L.

12 years ago

Preston was very helpful and candid about trade-offs in electric bikes, and as a result I bought one that I love. I especially appreciated that he was kind to me as an older guy who had a lot of questions! read more

Zolboo N.

5 years ago

Scott is a rude, disrespectful and unprofessional businessman. I recommend you to take your business literally anywhere else. He has no communication skills and makes money swindling other people. read more

James F.

1 year ago

good repair. good prices. the guy is funny. after we test rode a few of his bikes he told us to go across the street and check out those bikes and see what we like better. read more

Dena J.

2 years ago

I'm glad that I'm reading the reviews I was going to go to this store but now I'm seeing that people aren't happy so I'm going to go somewhere else read more

Rebekah D.

2 years ago

Scott's got a stick up his ass. Rude, unhelpful, is inconvenienced with having to do his job.

Alfredo G.

9 years ago

Scott is awesome and a true craftsman.

Maureen C.

180

12 years ago

Great place to buy and electric bike!

Pacific E-Bike - bikes - Updated September 2026

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I was next door at Outdoor Supply Hardware and saw this place. Being an owner of 2 Treks, a 520…read moreroad bike and an older street bike I decided to take a look. Well they no longer have any bikes I was familiar with anymore. I guess trending towards the masses. Electric bikes, commuter bikes, gravel etc. I think Trek still makes a hard core road bike I just didn't see one on the floor. Lets face it with a longer wheel base they aren't the best for around town. I thought there would be more accessories not that I was looking for anything in particular but just seemed a little anemic in that catagory. They did have a full blown shoe and pedal area though. Full on repair assembly area looked ready for anything. I talked to a sales dude and he was very knowledgable and a tech guy who totally knew his stuff. So, half way impressed when peeps in a position to know their shit actually do more than me. If I were in the market for another bike or get an older one whipped into shape I would definitely give these folks a hard look.

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Fantastic shop with extremely knowledgeable people and excellent service! Recently had a couple…read moremajor services with Jesse and Jake working on my bike over the course of a few weeks, and I came away really impressed. (and the bike rides absolutely amazing now). More details below. For context, I ride ~500+ miles a month on a custom made road frame from no22, which has an unusual stem/routing setup and can be a real pain to work on. One day, the di2 front derailleur stopped working entirely, and I couldn't revive it. A friend had recommended Rhythm so I stopped by, and Jesse immediately recognized the issue as a common problem that we could warranty as soon as I handed over the bike. We scheduled the FD warranty replacement quickly, and also some more service for later since the bike was long overdue for a lot of maintenance. The second major service later was where they really went above and beyond. - There was no headset maintenance scheduled, but they noticed that the headset had come loose way too soon after they last saw the bike, and something wasn't right. - Jake spent a lot of time going back and forth with the frame builder on the headset issue, and got them to ship out some replacement headset parts. - When the maintenance was scheduled, Jake got really sick. Knowing the havoc this wreaks on shop schedules, I was fully prepared to wait at least another few days for my bike. - But Jesse put in a TON of extra time and effort to make sure my bike still got out the door on time. - When I picked it up, he explained all the little tweaks he had done (like packing the grease more than usual and leaving a little extra brake hose) to account for my riding style and make maintenance easier in the future. The bottom line is that a lot of shops would have just done the scheduled maintenance and left it at that. But they really put in the effort to make sure nothing was missed and communicated the situation at every step of the way. If you have a really nice bike and want to be confident that it's well taken care of, I would take it here.

I've been coming to the guys at Rhythm Bikes for years, it's about darn time I left them a review!…read moreIan, Jesse, and the rest of the Rhythm Bikes team represent an incredibly knowledgeable, friendly, professional local bike shop. When my mountain bike seemed FUBAR after a weekend of barreling down singletrack in Plumas National Forest, they fixed her right up and upgraded her brakes. This past summer, they hooked my husband up with a super sick new dual-suspension mountain bike so that he could join me on the trails. Most recently, my beloved Trek road bike needed a tune-up. At 4'9" tall, my bike is teeny tiny and needed a custom wheel build. Jesse did a ton of research, put together my new wheel system, and now riding my 17-year-old bike feels like I'm riding on clouds, smooth as silk. I can't recommend these guys enough!

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(12 reviews)

•$$$$

This is a bike studio, not a bike shop…read more I just took delivery of my first Ebisu, six months after I ordered it, so I know a little about this shop. Hiroshi, the owner, created an absolutely beautiful bike for me, exactly what I wanted and needed. I had a hard time even convincing him that he should make a bike for me, that I would actually ride it. Hiroshi is not a salesman, he is an bike artisan. Again, this is a bike studio, this is not a place to go if you are looking for a bargain, parts, or if you are not serious about biking. His bikes are works of art. Check out his website www.jijentsha.com for pictures of some of his creations. He is polite, very reserved, very knowledgeable. This shop is a labor of love, this is Hiroshi. He made the workbench himself, glued all the wood together and planed it himself. My son, a business major at Cal, thought Hiroshi to be a terrible businessman. I disagree. Hiroshi has been in business since 1982, making an incredible product for which people will pay well. If you are looking for parts or service, this is probably not the place to go. This is a custom bike shop, nothing more, nothing less. That being said, he sells really cool "jitensha studio" 100% combed cotton t shirts, made in downtown LA. So, even if can't afford his bikes, or convince him to make one for you, you can buy a really cool shirt with a sketch of one of his handmade frames on the back.

I would say that after years of going by this shop, at the wrong hours mostly, I finally made it…read morethrough the door. This is the real-deal kind of place, direct and to the point. The kind of shop that hardly exists in today's world, no sales-people trying to up-sell or be your best friend, just amazing workmanship and dedication to the clients needs. We are lucky to have them.

Zach Kaplan Cycles

5.0

(28 reviews)

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I purchased the eCatrike Max from Zach Kaplan Cycles…read more Multiple recumbent bicyclists and regular bicyclists in various Meetup bicycling groups specifically and personally recommended Zach Kaplan Cycles. The experience was stellar from beginning to end. Zach Kaplan Cycles knows what they are doing and guided me to purchase the appropriate bicycle (eCatrike Max). I must add that Zach Kaplan Cycles was extremely responsive and professional. Not surprising that they earned 5 stars.

Zach has a deep knowledge of recumbent bikes and a good understanding of athletic people and their…read moreneeds.

Cleary Bikes

3.4

(9 reviews)

My husband purchased a bike for our son. The website stated that the order didn't go through due to…read morean issue with his credit card, so he had to make the purchase again. We ended up getting 2 bikes delivered within a few days. When we got a notification that a second bike was getting prepared to send, my husband emailed right away and called, both times stating the situation and asking not to send the second bike. There was no response via phone or email, and now we have a second bike. I understand they're closing, but it would be really helpful to still have someone providing customer service.

The bike itself is great. We ordered a kickstand because that should be an automatic feature. We…read morealso ordered a jersey for our little one. Just the kickstand arrived. We emailed and called. Left messages on the website's help widget. Zero response. I've shared my experience with all the parents I know and advise them to go elsewhere.

Bay Area Bike Rescue

5.0

(6 reviews)

Wonderful lady! She took our 5 bikes. We hope that they be transformed into free bike for children…read moreor art or metal. Thank you so much for this service

They're only open Sunday afternoons and it's a volunteer thing but they are so nice and definitely…read moreknow how to fix bicycles! They gave me a great deal for my stolen wheel and even showed me how to change the sprocket set. I'm going to donate all the bike parts I have lying around and can't recommend them enough

Beyond Aero

4.0

(25 reviews)

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The $250 bike fit was not worth it. Here are my critiques:…read more A. The diagram of results I received was confusing and incorrect. First, the labeling of saddle height was incorrect. It showed a purely Y coordinate on the diagram. Second, (this is a less obvious but still important issue) the measurement from tip of saddle to shifter trough is error-prone. By this I mean: maybe I do it one way, maybe you do it another. I looked around my hoods and there was nothing obvious to pinpoint, given the curvature of the area. A photo and specific written instruction might help. I couldn't find any online usage of the term to clarify. Here's my suggestion: to optimize for customer experience, it would be much better to use the same shift levers as the customer (Ultegra levers are super common) and give a clearer label, such as: "distance from saddle tip to closest part of the shifter hood" B. I was disappointed that the results were not printed out right away as I walked out of the shop. Worse, there was a 3 day delay before I received the write-up. C. I expected a more thorough fit. For example: - Andres didn't measure my feet or look at my cleats until I asked. - He didn't measure leg length. - He didn't measure my arms or shoulders. D. I think some aspects of the fit were dubious. For example, Andres told me that a higher speed/cadence in a particular position is a valid way to claim that one position is better than another. Here's how I understand it: when using a bike ergometer set to a particular wattage, power is power. A higher or lower cadence (say 75 versus 80) is not a valid way to say one position is better than another. (To put it another way, rotational power equals torque times revolutions per minute. When using a constant-power setting on an ergometer, if I'm spinning 5% faster, I'm also applying 5% less torque.) Overall, this has not been a satisfying experience given the $250 price and delays. While I generally appreciate Andres' expertise, time, and effort, this was not a $250 bike fit. It was worth about half of that, at most. I shared this feedback with Andres in August 2019, but he has not yet responded. So I'm posting here in the hopes that other potential customers can either (a) get a better fit elsewhere or (b) Andres can improve the value of his bike fit.

Major thumbs up to Beyond Aero! I needed a new cassette installed on my wheel and as I'm in SFO…read morefrom out of town I didn't have the necessary tools with me to do the job. I decided to head over to Beyond Aero. While Adam, the mechanic, was installing the cassette he noticed something out of whack with my bottom bracket/crank and asked if I had a few minutes for him to take a look at it. I had been having issues with the BB/crank ever since getting my bike at the beginning of the season and my local shop had been struggling to solve my issues. After taking everything apart he found 5 issues with the setup and fixed them all. My bike is now riding better than ever. Thanks guys!

Mikkelsen Bicycle Frame Repairs Painting & Brazons

4.1

(43 reviews)