Visited the store on Sunday after Black Friday. The store…read morewas busy, staff helping customers, and while I browsed the store, an associate by the name of Grant approached me and asked if I needed help finding anything. I mentioned that I was just browsing, so he shared an overview of where items were in the store. This is the service I have always appreciated about REI. Thank YOU

Weatherproofing bottle. Natural sealant…read more Good promotions. Cause their clothes and prices too much. What's there: Bikes Some food. Shoes. Big store.

The The North Face Outlet Berkeley is not your run-of-the-mill outlet--it's the reason I can…read moreactually afford North Face gear, and it's what turned me into a lifelong fan. This place does require patience. You'll need to walk in circles, dig through racks, and really search. But if you're willing to put in the time, it pays off. Over the years, I've scored $10 shorts, hats and gloves, $20 sweatpants and shirts, and $40 sweatshirts and jackets. The prices have gone up a bit since the early days, but compared to retail and their standard outlet stores, but the deals are still amazing. This place is the OG. If you allow time for parking and give yourself a solid hour to browse, you're almost guaranteed to walk out with a treasure or two. At this point, I own so much North Face gear that I've been asked more than once if I'm sponsored... I wish.

The best North Face Outlet to go to. Of course, outlets are a hit or miss, so stop being a hater if…read moreyou went on a miss day. This is a stand alone warehouse type of outlet. It is huge with two different sides. Due to its size, there are more options of everything. I generally at least find one item when I make a trip out here. I've found a long down jacket before for the price of $60 when MSRP'd at $400. Denali and Nuptse jackets are rare to find. You will have to take your time and look at everything. Expect to be in there for 30 min to an hour if you like to sort through everything. Employees have always been nice and helpful. I always stop by when heading out to the bay or passing by. I never make a trip just to go to this store, or else you put yourself up for disappointment. It's an outlet! Like I said- hit or miss.

Small fly shop in much need of update, seems like it's running on 1990's software, in a run down…read morebuilding, line winding machine looks like it was from the "Flintstones" cartoon, guys in there were nice but not energetic or excitable, prices were a little higher than other shops in the area, not big on the internet or any social media platforms, unless you stumble upon this place nobody would know it exists.

Pros: It's one of the last fly shops in the state. Good fly selection. Jamie and Leo are cool…read moreand usually have good intel. Cons: Not enough fly tying materials or tools. We can buy bags, jackets, boots and books online and these take up space. I get it though that these keep the lights on. Pricey; but if you need it now it's there. Would like to see more eco activism and river conservation info.

This isn't your typical REI storefront - it specifically offers high quality rental equipment for…read moreall kinds of outdoor activities! These include kayaking, stand up paddle boarding, and road/mountain/e-biking.  Our inflatable kayak was incredibly durable and slid along the water smoothly. Staff also provided us with individually sized paddles, life vests, pump, and kayak attachments - all of which conveniently fit within a portable gear bag (with WHEELS!) The interior felt spacious with bright and welcoming relaxed workers. Great service. Highly recommend this REI to anyone looking for reliable gear for their next outdoor activity!

Signed up for kids bike class, which out of this location is pretty tough to get into. They…read morecanceled with very short notice. Hey, stuff happens...but why not help get people you canceled on into a future class, e.g. advanced warning before a class is opened up to register? Nothing doing, just got a sassy reply when I inquired. OK... Signed up for waitlist for next sessions. Got a notification that a couple spots opened up, tried 3x to register and their site kept crashing the chrome browser on my phone on the payment step then it was full. Gah... Never had such an issue, I use my phone for such things all the time. So they've got a bug, likely with auto-complete and/or security on payment flow. Took the time to take a screen video showing the bug (easily reproduced), uploaded to YT, shared with them. Asked if anything they can do, still would love to participate in this class. Nope, just told me it's my fault and zero offer to help make this happen. Pretty poor customer service and frustrating experience.

I came in for a boot and boot fitting as my old boots were completely worn out (prior to the…read more'24/'25 season). I've gotten accustomed to skiing in pain over my 40+ years of skiing, and previous boot fittings never quite yielded the results i wanted. I have odd shaped feet - like a cartoon duck. narrow in the back and wide and square at the toes. high volume boots never quite fit right as they would still be narrow at the toes, but then way too loose in the back with a lot of heel lift. thermal liners never seemed to solve any of my problems. punches seemed to help, but never remove the problem. enter Paul. this man is a gift sent from the goddess Skadi. He assured me my feet weren't that far out of band, and proceeded to tweak the best fitting boot i've ever used. I can go a full day charging with minimal discomfort. i dont have to undo the buckles every lift ride up. i wanted to wait out the season before i gave a review as I wanted to see how well the results held up over several days, but the 5 stars is well warranted. i've decided to try learning telemark this season, and finding any boot has been extremely difficult. there are not many models, and even fewer stock of said models, whether used or new. but once i find a boot, you can be sure i'll be bringing it to Paul (who claims to have never fitted a telemark boot, but i'm going to convince him to give it a go).

This shop is fantastic. I moved further away but drive over an hour for this place. Purchased two…read morepairs of boots at the shop over 15 years and each time it's a positive experience for a boot fitting (which takes a few hour). Bob was awesome and was really into his craft. The owner Greg swung by and found the pair I ended up going with. Love the appointment system versus first come first serve so they can spend enough dedicated time with you. Highly recommend!

Soccer Post is the BOMB!!! We love this place. Everyone is super helpful, professional and super…read morenice. They always have what we're looking for; cleats, bags, coaches supplies, etc. I highly recommend this place if you're a player or coach.

Pretty good selection of shoes and clothes and other equipment. For the small toddles, which I came…read morefor, was limited but I think that's gonna be everyone. Like the turf area they have by the shoes. Clearly for trying on shoes and getting a true feeling of your cleats on turf

Customer service is the best. Owner is very helpful and…read morelets you take the time to browse and compare. Offers sharpening services and a wide variety of knives. I have ordered items not in the store and they ensured they got them to the store for me in a quick manner. Didn't sit in things for weeks and wait to call the distributor. Handled things immediately and quickly keeping me on track.

had knives sharpened here a few years ago and don't recall leaving a recommendation. they did a…read moregreat job on my German and Japanese knives! professional, informative, and prompt/ quick turnaround. highly recommend.

Foot Locker at El Cerrito Plaza was good. I never expected to see a Foot Locker that wasn't inside…read morea mall. With the closure of Hilltop Mall seeing a Foot Locker took me back. The inside of the store is amazing. A lot of great selection to chose from. I gotten service right away when I came inside the store. I love the selection of shoes that were in stock. Reasonable price for shoes with great customer service.

Pros: well-stocked sizes…read more Cons: The employees here just don't care and offer no customer service. The store don't have a shoe measure so can't help you size your shoes. They don't have any knowledge about the various shoes or whether the toe size is accurate. They gave us a pair of unlaced shoes to try on and didn't even help lace them. Come here if you already know what you want and just need a pickup but don't expect any real knowledge or help you'd get from other stores.

Jason at New Wheel Bikes in Marin sets the bar for customer service. Their shop is all about demo…read morebikes and helping you find the right one, not selling you something, and it shows. Jason took the time to walk me through my options over the phone, really understand my needs, and made sure all my questions were answered. He genuinely encouraged me to come in and try bikes before buying anywhere. You can tell he cares about getting it right. Thanks for all you do Jason ~

I always find the service at the New Wheel to be a very pleasant experience. Everyone is very…read moreknowledgeable and professional - and I always know the work they do is top notch. I really rely on their expertise and advice on what my bike. needs and don't feel like they are taking advantage of an old woman who loves her bike! For those of you who have never tried it, I HIGHLY recommend getting an ebike to explore the many beautiful spots in Marin County. And now with the addition of bike trails thanks to the SMART train, we have even MORE places to enjoy on our bikes.

I am shipping a bike to #1 son in ohio. I was struggling to get the pedal off one side. I follow…read moreRCR on IG and wanted to pay them a visit figuring they would have the correct tool. Parked the whip right in front (parking Car-ma:-). The place is a buzz of activity. This local business is very tied and involved in the local community. Discounts for locals! It took a whole 30 seconds for the gent who helped me to find the right tool. The brother helping me explained the pedals were threaded opposite of normal. Which was very helpful once I got home and got busy. Making sure I wasn't tightening the darn thang it came if in 20 seconds.. darn it! I spent 45 minutes trying to get that sucka off prior! I was also hoping to get a rich City tee, but regretfully they were sold out. More coming in next week he said. Cool! I'll have a good excuse to peddle on over next week to get one!! Friendly fast expertise... great shop for all your biking needs! Support Black Business is easy when they do such a good job!

Have been aware of this place for years . And love the story of how it started . I was in process…read moreof doing a fundraising ride and had problems with my chain. I called and they said bring it in , I brought it in and they fixed it quickly and I was able to complete my ride with no problems. So thankful they were there and assisted me so quickly to finish this important ride supporting people with Multiple Sclerosis. I appreciate there quick attention and support. Recommend a visit for bike needs .