This practice is owned by the same people (Dr Watanabe) that run Meadows Dental on Ranco California Rd in Temecula.
I don't know how they stay in business. They are con artists and NOT reputable healthcare providers.
They are only concerned with trying to upsell patients as much as possible.
Read the reviews for Meadows Dental - http://www.yelp.com/biz/meadows-dental-group-temecula - You'll see what I mean.
As I was having x-rays, the tech tried to talk me into also having my teeth whitened.
The next thing I knew Dr. Nguyen (a jerk and a con artist) showed me x-rays with alleged "pockets" etc. I was told I have advanced periodontal disease and needed thousands of dollars of scaling, deep cleaning, laser treatment, etc.
I have NEVER had problems with my teeth. In fact, previous dentists have always complimented my good oral hygiene, have told me my teeth are "great."
My last dentist is a recognized and respected dentist in Washington D.C. He didnt find ANY evidence of periodontal disease 6 mos prior to my visit to Pacific Dental.
Oh, and I was also told that I needed a crown (which I did believe). But I was shocked when the tech told me that I "had a choice between an 'unhygienic' crown (the less- expensive, porcelain-coated, silver crown) or their top of the line, ceramic crown.
"UNHYGIENIC"??? I work in healthcare and could not believe that a dental practice would allow their staff to describe a PRODUCT THAT THEY SELL this way. My first thought was, if it's "unhygienic" why would you offer it to patients?
Very, very shady.
Oddly enough, Dr. Nguyen also diagnosed my husband with the same periodontal disease issues. My husband does have dental problems so at least that was believable. But, again, they tried to force him to go with the most expensive treatment, which was not covered by our insurance.
I had such a bad, creepy feeling about Pacific Dental that I decided to NEVER return.
Six months later, I made an appointment at Meadows Dental. When I filled out the new patient forms, one question asked, "what did you not like about your last dentist?"
I answered: "I felt like I was on a used-car lot. The dentist seemed more concerned with making a sale than helping me."
So, imagine my shock when Dr. Nguyen walked into the exam room and demanded to know why I was not happy with my treatment at the other office.
I told him that I dont like having "upgrades" forced on me when I'm there for a routine cleaning.
Next, he told me he'd be right back. I sat in the chair, with the little paper bib on for nearly an hour.
I finally realized he was not coming back so I took off the bib and walked out. As I was leaving, the receptionist looked at me with "fake sincerity" and said, "I'm so sorry!"
If this is how a PATIENT is treated for expressing their opinion - an opinion that expressed dissatisfaction with poor service and level of care - then something is seriously wrong Dr. Lynda Watanabe, who apparently owns this chain of dental offices.
Do yourself a favor: find another dentist. This is not a good place. They do not care about patients. They are money-grubbing and unprofessional. read more