I am extremely disappointed with my experience today. I was referred to your office by a friend and came in specifically as an emergency patient. I was told that the specialist was available today and that the emergency procedure could be completed. At no point was I informed that the wait would be three hours. Instead, I was placed in a room and left waiting for nearly two hours, only to be told afterward that the surgeon was still behind. This information should have been communicated upfront so I could make an informed decision with my time. Taking time off work is very difficult for me, and this visit resulted in my entire afternoon being wasted. To then be told I would need to come back is incredibly frustrating and unacceptable, especially given the urgency of my situation. This experience showed a lack of communication and respect for patients' time. I expected much better, particularly when coming in for an emergency procedure. I hope this feedback is taken seriously so that other patients do not go through the same situation. now I have to wait 3 to 4 business days to get a refund! read more

I've been a patient here for well over 10 years. Marina is always so kind and lovely to speak with. Dr Gao is very knowledgeable and takes very good care of her patients! read more

Update...I had 4 Crowns done today. In and out in 2 hours and 30 minutes...no pain. Dr Chu looks so young but he's a great Dentist. His assistant Mariko also wonderful. I'm home and still numb but I'm so happy to have it over with and relieved it went so well. Everyone in this office and friendly and kind. read more

I scheduled a cleaning which they hard press try to sell you on an under the gym Leaning which I've had in the past and don't want. I want a basic cleaning like I've always gotten in my 41 years of life. Needless to say they won't even let you make an appointment for just a cleaning. This particular procedure "their only cleaning option" is a significant money out of pocket after insurance. Total procedure was $1600 and paid over $800 Oop. Well once they got me in the chair and poked at my gums they then of course try to sell me on the under the gum cleaning. I said "I just want a regular cleaning." Their response "you don't qualify for that". WASTE OF MY TIME! Stop upselling me. I walked out. read more

I am a 7-year client of Meadows who had a 3:00 appointment on Thursday, and because of July 4th traffic, I arrived at the office at 3:10 and was at the desk at 3:12. The lady at the desk informed me that they had already given away my place to another customer. I told her that it was 3:12 and I had not yet met the 15-minute allowance they have for their customers. She agreed and told me that they want the customers to show up on time, but she will work it out. I told her I had a 4:30 appointment across town and had limited time. I sat down and waited over 20 minutes with no correspondence from the front desk. Finally, in frustration, I got up and demanded to see a manager. Later, I was informed that I was 'rude,' but I feel I was just frustrated because they had given away my spot and were nothing to help me meet my 4:30 appointment. Finally, a man in a white coat who identified himself as the owner came out to talk to me. He did not apologize for giving away my spot or having me wait without correspondence. He told me to leave because he was informed that I was 'rude'. I said I was not rude but frustrated, and that I was standing up for good service. My statement went in one ear and out the other as he would not look at me and just kind of whatever. Then I heard what really upset me and is why I am writing this. He said the word "3:15"---like I came in at 3:15 and everything that happened to me was now okay. I told him that was not true, which went in one ear and out the other. It is unfortunate that the owner could not be honest and own up to making a mistake of putting someone in my place before being twelve minutes late. Unfortunately, they had to lie. As a result, I am looking for a new dentist, and they lost a 7-year client--which didn't seem to mean a thing to them. read more

Had a great experience. I was taken care of quickly and they were very thorough. All the office staff were very nice and helpful.

I usually hate going to the dentist, but I left excited for my next appointment! They genuinely care & don't try to upsell unnecessary treatments. Their prices are amazing & fair, which is so important to me. If you go, ask for Alicia--she's honest, upbeat, and makes the whole experience fun. She gave me the best treatment & really helped me understand how to care of my teeth. They show you all the pictures & answer any questions you have without trying to sell you on anything. I will never be going anywhere else! I already called a few people just to tell them about how great they were! highly recommend! read more

Meadows Dental Group - General Dentistry Near Me - Temecula, California

The dentist seem to want to upsell or provide unnecessary services. Be skeptical if something seems fishy. But I like the hygienist, Alicia. read more

I've been going to this office since 2022. I was very nervous because I had gone several years without seeing a dentist due to life and Covid. While I needed extensive work initially, they handled everything with understanding and care. They helped me discover payment options and preventative care. Previous dentists always made me feel inadequate, leading to further delays in office visits, but I never feel that here! Each person is understanding and invokes a relaxing atmosphere. They remember me every time I go in and I never feel like I'm being taken advantage of! Amazing office full of experience and professionalism. Perfect for anyone with anxiety about going to the dentist! I've never smiled more than after a visit here! read more

Meadows Dental Group - General Dentistry Near Me - Temecula, California

I have had the best experience from start to finish here. Everyone's been so nice and helpful. The facility itself is always clean and inviting. Equipment looks new and in with the times. Overall very satisfied compared to other offices I've been to. ALL the staff are amazing! read more

Had a crown replaced. They did not disclose that the molar crown was not metal but pure porcelain . They charged me hundreds more for it . Metal on very back molars are recommend. Also, I had no infection going in and got an infection from the visit and had to go on antibiotics and a root cannel. read more

The care I received was wonderful. The staff is very helpful, supportive & caring. I have been going here for a year. read more

Best Dental Practice Ever. Kind, compassionate staff. I am a fan of everyone here. Love Renee who helps me w/ my X-rays & assists me in some of my treatments. Renee is one of the best people here, & every time I have come in for a procedure, she checks in w/ me, no matter how busy the clinic gets. She has beautiful energy & is an amazing human being. The front desk is simply wonderful & they really care about their patients. Marina & Meg are so pleasant. If I had any say, they should all get raises (& Renee too!!) They take the time to explain the payments and procedures w/ insurance coverage, treating you like rock stars b/c they know coming to see a dentist can be daunting. I also like the lady with red hair, though I interact more w/ Marina etc. I found this place a year ago when I moved to the area. My original dentist here was Dr. Abigail Ruiz & then when she moved away, I was assigned Dr. Ellis. Dr. Ruiz was so patient and listened to all of my teeth shenanigans + life issues. I never felt like I was going to a dentist. It was almost like therapy :) Dr. Ellis is also very kind. During my last visit, we had to replace a crown & he was concerned that the first two numbings didn't take. This can happen when you are numbing the back tooth areas. Even though the office closes earlier on a Friday, all of the staff stayed late to take care of their patients. I have been here for 3 cleanings, seen the Periodontist for gum grafting, seen the Endodontist for a root canal and crown, and back again for another crown. I recommend the laser gum treatment for cleanings b/c as you know, gum health is corollary to all other health conditions (like your heart and cholesterol etc). The Periodontist here is really great. I followed his rules with "not speaking for five days" to help preserve the integrity of my gum healing. My graft turned out perfect- post-procedure. (I got really good at texting my kids / partner during that time period. I even wrote a hand-written sign when I had to go grocery shopping @ Albertsons to let them know I couldn't speak due to a recent dental procedure. The cashier made me laugh when he said "I thought you were gonna rob me!") I digress.... Over the early summer, one of my crowns got adjusted three times; Dr. Ellis was patient & reassured me he has seen other patients that require a few adjustments. The most important part is that they want to get it right so your bite is correct. I can tell this is a place where teamwork + camaraderie make the engines run smoothly. I once took a selfie & sent it to my friends and partner as my procedure was taking a while. (Proof of life- ha). They were all like, "You look so happy," LMAO and this is coming from someone who was getting a crown done. So there's that. read more

Care isn't good. They treat their customers second rate The girls in the front office are not professional at all. The type of care they provided my brother, was basically trash. Don't do it unless you want a bloody mouth of nasty teeth. read more

I have been complaining to them that my son has had braces for SIX years. For the last two years I have been asking for updates. I keep being told 6 more month, 6 more months. I called again today she just told me 6 months - TWO MORE YEARS!!! This is ridiculous! I have never been so mad in my life! read more

Great staff and positive energy every time I come in, would definitely recommend to friends and family! The quality of care is the best!

If you have sensitive teeth these dentists/ hygentists etc are great, they explain everything to you regarding proceedures and for me anyways numbed me up in order to get through special deep cleanings that I need. The whole staff is kind and friendly doing what they can to make you feel at home. Hoghtly recommended and a current customer of 2 years plus. read more

This place is amazing for your entire family ! The customer service for appointment scheduling & ensuring you get all of your dental needs is way above expectations. My family & I are so grateful to find such a dependable location near our home ! This is where you should go for all Of your Dental needs ! read more

The staff is amazing. They are kind and very good care-givers, from front office to X-ray, cleaning professionals, and Dr Chu. The reminders for appointments are excellent and just enough. I definitely recommend this practice. read more

I want to give a huge shoutout to the staff at this dental office. I came here to accompany my sister for her ortho appointment and Desiree and Marina quickly worked together to squeeze me in since I was already there without me even asking and my appointment wasn't for another couple weeks. Talk about going above and beyond for their patients! Dr Cho and Hernan also did a great job at adjusting my braces. I am so grateful for everyone at this office. No matter how busy they are, they always provide exceptional service and are always super friendly. Never have I ever experienced this is in any other office I have been to. Highly recommend this dental office. read more

Love the offices, people, doctors and just everything. Excellent care, affordable and helpful, happy, polite employees. I highly recommends these dental professionals. read more

Fantastic experience! I went in for a routine clean and checkup. I am currently pregnant and the entire team made sure that myself and baby were safe and comfortable the entire time. While getting my teeth cleaned, the dentist shared invaluable information to help maintain and care for my sensitive gums. I ended up getting a same day laser cleaning for my gums and was in and out in about an hour. Strongly recommend going here! read more

This is my 2nd time here and both times, I had a great experience. The front desk ladies are all so nice and helpful, especially Meg! The hygienist Alicia is really good as well! She works fast but is very efficient! You can tell she's been doing this awhile and does her job very well! and is very comfortable with it! The dentists were great too! The office is very very clean. They recently renovated and the office is a lot bigger. I highly recommend them! read more

So far I have had an amazing experience. My dental work was done by Dr Ellis and when I had emailed a question he called me himself to answer it. I would highly recommend. I have a couple more appts to finish my work but I feel less anxious knowing I'm getting great care read more

I walked in without an appointment. I was in excruciating pain. Wanted to die. From the ladies at the reception through the x-rays and then help from Dr. Ellis giving me novacain so i could relax to explain what I needed done on my dead root canal tooth. Then, reacting so quickly when it wore off and calling in a prescription and helping me get comfort and pain free before the day ended was going above and beyond. I'm deeply grateful to everyone at Meadows! You all are so kind and empathetic. I am just so appreciative of the care I received. read more

Best dental office I have been to in years. I had to have a deep cleaning and there was no pain whatsoever. Staff was kind and courteous, and my teeth look amazing. read more

If you ever need a periodontitis do not use Viet Ton That! Horrible customer service, no people skills. He recommended a gum graph, and now it looks worse than before he started. Every time I went in Meadows Dental Group, I left feeling ripped off. I followed all of his directions, and even after I told him that he told me I didn't follow his directions. Also has bad a bad review and now 2 on WebMD. read more

Dr. Chu and his staff are excellent at communicating with me for all my appointments. He is very thorough and comprehensive as a dentist. They also have all the updated technology. read more

Dr. Ellis' background knowledge makes for state of the art dentistry performed with utmost expertise, as he is extremely wise beyond his years. read more

It is no secret that the thought of the dentist scares most of us but we love the feeling once we walk out with a fresh clean smile. I put off looking for a new dentist because I thought my smile was white and decent. Little did I know.. what a reality check! I went in with a goal for my tooth gems to be removed and wanting for a better smile. First off the front desk staff super welcoming. My hygienist Alicia was super sweet & informative.. plus she made me feel very comfortable rather than insecure during my cleaning. Im excited to show her my at home care progress for my check up in 3 months. My dentist Dr. Chu was very calm and nice. He removed my gems and left my teeth looking great! Best of all was Desiree,my benefits coordinator. She went over pricing and insurance with me and helped me schedule all my upcoming appointments. Her positive attitude and amazing smile made me feel like investing in my teeth won't cost an arm and a leg & also is doable. She didn't try to upsell but if anything helped me understand what was necessary. Also wanted to thank Mariko for my X-rays. I get super shy while looking at my not so great teeth but she got it over with fairly quick and complimented my hair in the process. As a corona resident I will gladly continue to make the drive to Temecula just to have this staff take care of my smile!! 10/10 recommend. read more

I moved to the Temecula area about 2 years ago and started using meadows based on their reviews. I wasn't super impressed with them but wasn't disatisfied either. As others had said they did offer me the deep cleaning but they weren't pushy about it. Where things turned ugly is when my 16-year-old mentally ill daughter went in for a check up. Just because somebody is mentally ill doesn't mean they're not competent. They treated my daughter abominably. Had I known I would have been in the room with her. She came out in tears. read more

Do not go here!!! I went in to just get a tooth pulled. I was lured in to a onlay with a tooth that didnt even bother me, was told I needed a deep cleaning. Brought the paper work to show me what it would cost my jaw dropped. Then was told that I should do the onlay first so insurance would cover it, I sat in this denist office for 8 hours while they messed up, what I now believe was a perfectly fine tooth that now bothers me nonstop. Needless to say BIG BIG SCAM. didnt even fix the problem I went in for THAT DAY and had to go back to get that tooth removed. NEVER again will they get my money. I advise you to read all the 1 star post because we all have the SAME story, SCAM! read more

I had the worst experience at Meadows Dental office! I recently moved to Temecula & this office was referred to me... I made an appt for cleaning and was told they had a special $59 price for new patients. I showed up for my appt and after e-rays, I sat in the chair for 1.5 hours before being given a estimate for "extra" services I needed totally $1900.00! I got up & left without getting my teeth cleaned and felt like a total BAIT and SWITCH pulled on me!!! read more

We've been patients of Dr. Chu for about four years and between my husband and I, we've had several dental procedures. Dr. Chu and staff are extremely friendly, knowledgeable and to the contrary to several reviews here they don't up-sell unless it's necessary. We feel at home from the moment we walk-in and even though we have multiple dentists across the street from our home we rather drive a little further to Meadows Dental for top quality care. read more

My daughter went in for pain in her tooth. She ended up needing a root canal. The receptionist came in to go over the cost and get approval to move forward. She only showed me one option, which bothered me because there are so many types of crowns. The bill was going to be 1100.00. I immediately said that was wrong and checked my insurance plan summary. She blamed it on her computer system when she came bk and said the bill was actually only 135.00 but if i wanted the crown made in house it was an additional 375.00 for a total of 510.00. Those are two very different options in terms of cost. I worry they are overcharging people who don't question. When we came back for the actual crown they were running way behind so my daughter ended up sitting in the back for over an hour before her procedure started. I dont recommend this dentist and will be looking for another. read more

Omg! Alicia is THEE best dental hygienist I've EVER been to! Not only was she extremely knowledgeable and thorough in her work, she made me comfortable and completely eased my usual anxiety when having any dental work done. She was funny and so sweet, and she made sure I felt comfortable and had a pain-free experience! I HIGHLY RECOMMEND her as she is truly THEE BEST!!! Thank you, Alicia!!! read more

As someone who suffers from extreme dentist anxiety, I can honestly say this place was a pleasant surprise. Marina on the phone was extremely sweet, Dr. Chu is chill, and April & Alicia are literally the best people ever. I am so lucky I found this place. They deserve 10 stars! read more

Absolutely TOP notch. Dr Chu and the ENTIRE staff and Meadows dental went above and beyond and I literally could not have been taken care of and pampered any more or better. Would refer these folks anyway. Timely, honest, reasonable and an incredible culture of hospitality and friendly service. Exceeding my expectations 10 fold Thx and God bless Craig, Libby, Gavin and Hayden Johns read more

I am so happy with the team at Meadows Dental Group. They are so kind and you can see that they all get along great. I feel so home town there and comfortable. Which is exactly the vibe I need at a dentist vs. cold staunch, rude, and untrustworthy that I've experienced at past dentist offices. Who knew a dentist appointment would be an enjoyable experience! Oh and I love how top of the line their equipment is! It's very up to date which makes my visit go quickly and efficiently. And of course, during Covid season, they make me feel safe and the environment is very sanitary. read more

I'm sad to say that I will never return and I was referred. I had previously been this office 3 times. The staff and culture has really changed. I had a horrible experience and my mouth is still sore with a metallic taste from a simple cleaning. I go to the dentist every 6 months and I have never experienced such a horrible appointment. I've never had a dentist use anything but a manual scaler during my cleaning. Especially since I use an electronic tooth brush daily. The dentist used some sort of electric scaler that was so painful I thought I was getting punked. She said it was "more efficient" It was the worst feeling ever. They also were trying to persuade me into a lot of dental work that I did not need. My teeth were polished in the most sloppy manner ever as I left with globs of paste in my mouth. When I thought it could not get worse, the dentist was literally pulling the floss out of my teeth horizontally instead of up and down. I ran out and I will never come back. read more