Dr Anderson and the entire staff were wonderful! Very profesional, patient and helpful Thank you! read more

I rarely leave negative reviews, but our experience here was extremely concerning. I brought my boyfriend to Pacific Dental Group because he had a very swollen gum near his wisdom tooth. We initially thought he might have food stuck underneath the gum and wanted to have it evaluated. After taking X-rays, we were told he had four cavities in the back teeth, needed his wisdom teeth removed, two root canals, crowns, a deep cleaning, and two fillings. We were quoted approximately $17,000 without dental insurance. We were also told the situation was an emergency and that the swelling was causing a sinus infection and could spread. Because this was an enormous amount of dental work and money to be presented with all at once, we told them we wanted to do our own research and get another opinion before making any decisions. At that point, we felt the staff became rude and snippy with us and repeatedly questioned why we weren't taking immediate action. Instead of feeling informed and supported, we felt pressured. The next day, we traveled to Tijuana and saw a highly rated endodontic/root canal specialist for a second opinion. They performed their own X-rays and testing and told us they found only one cavity and did not recommend the extensive treatment plan we had been given the day before. They believed the gum issue was likely related to something being trapped underneath it. They treated the swollen area by removing the pus, cleaning it thoroughly, stitching the area, and performing a deep cleaning. The entire treatment was approximately $680, took about an hour, and he already feels significantly better. The difference between the two evaluations and proposed treatment plans was shocking to us. I'm very glad we trusted our instincts and sought another professional opinion before agreeing to $17,000 worth of dental work, including procedures that could permanently alter his teeth. Based on our experience, I strongly encourage anyone presented with a major treatment plan here to consider getting an independent second opinion before proceeding. read more

Outstanding experience over and over again! Major work done over the past several years w outstanding results! read more

Pacific Dental Group - Great smiles by Pacific Dental. - General Dentistry Near Me - Temecula, California

Just got a veneer on front tooth from Dr. Anderson. Great DENTIST , no pain and my tooth looks and feels natural.

BEWARE!! Dr Mustfasa is a scam artist. I came in here because I was having some jaw pain and they told me that I would need a root canal. They then told me that they would be giving me an incredible discount three separate times which raised so many red flags for me as it felt like I was buying a used car instead of getting proper dental advice. The dentist here are all pushed to make sales to make the most money and they don't actually care about your teeth. I went to go get a second opinion and the dentist told me that I didn't need a root canal and he was shocked that I was told that I needed one-- he said I was just grinding my teeth and clenching. If you like dentists who overcorrect and just want to make a buck off of you then this is the perfect dentist office for you. But if I were you, I would stay away. read more

They tried to overcharge me repeatedly for services. They insisted I needed root canals done on two molars that have never had ANY pain whatsoever and I've now verified via another dentist that I was right, they did NOT require root canals at all! I actually had a visit with the owner and got nowhere with him either. They have a contract with Delta Dental, I told them I was only required to pay $350 for a porcelain crown, they insisted it was double that and finally I realized they were using information from six years ago and not the current updated benefit information. They kept pushing their super expensive "in house" crowns rather than the lab made porcelain on metal I said was fine. So not only are they greedy but they dont do whats BEST for the patients either. I would keep looking if I were you! read more

Horrible service Won't do a cleaning without x rays !?!? Find a different dentist save yourself the time and hassle read more

I am so glad I choose to go to Pacific Dental. A very pleasant office with lots of space for waiting. X-ray system is comfortable and up to date with new technology. Super clean exam room. The front office staff is well trained and organized. My first teeth Cleaning with this dental hygienist was great I'm going back. read more

Pacific Dental Group - Awesome staff! Best dental office I've ever been to. Clean, updated, friendly dentist & great service. - General Dentistry Near Me - Temecula, California

Dr Mustafa Alshsbeeb made and installed a crown and it is perfect. He did a perfect job and I couldn't be happier. Thank you Dr!

Was referred here for my wisdom teeth removal, oral surgery, and the oral surgeon, Dr. Izadi was FANTASTIC! He made me as a patient feel to comfortable and safe. Took away all of my nerves before treatment started. I will be recommend having my sister get hers out with him soon too! Jocelyn the OS assistant was awesome too btw! Management here is amazing as well! Martha makes it work for the patient and has such a great spirit. Thank you Martha! Also, Joycee in the front will give you a few laughs as well! Thanks girl! read more

Patient since 2020. Teeth in poor shape due to being unable to see dentist during Covid. Yes, they did a crown, but my tooth needed work prior to 2020. Also had a bone graft which I knew prior to 2020 the bone was deteriorating. Graft worked, as x-rays continue to show no loss. Earlier this yr I had a cracked tooth that was treated without fully grinding & capping. All procedures have been painless/trouble free. I set up a payment plan thru them for all the work & was interest free if paid by a certain date (which I did). Have they tried getting me to do unnecessary work? Maybe 1 time, but at 72, I don't care to shave down a crooked but healthy tooth for cosmetic purposes. They took no for an answer & no way pressured me further. I do care how they have always treated me with respect & taken the time to explain the status of my teeth; fully explaining any procedure & tell me what teeth need more attention when I'm flossing, etc. Their advice has highly improved the status of my gums. In 2020 my gum readings were 3s & 1 or 2 4s. Now almost all are 2s. Staff changes somewhat, but each hygienist & dentist is great so far. Keeana just cleaned my teeth. She spent professional quality time and I can tell she really cares about my teeth. I look forward to seeing her again in 3 months. I always leave this office with a good feeling that my teeth have been thoroughly checked, cleaned & monitored. read more

Dental hygienist, Keeana Mincey, has the touch! Such a sweet person and extremely competent at her craft. My mouth felt anew after her care. I would highly recommend her. 5-Star! read more

I dread visits to dentist but this operation is fantastic. Dr. Christman & staff went out of their way to make me relaxed. I highly recommend Dr. Christman. Facility is very clean & organized. read more

Full blown scam artists. Nothing a report to the Board of Dentistry and Board of Insurance complaint can't fix. They lie about the price and cost of coverage. You have to call their bluff before they give you the actual price owed or cost breakdown. They assume you won't question the bill. However, when you call them out they stutter and backtrack. The bedside care is exceptional. The entire organization lacks ethics, though. read more

I saw DR. CHRISTMAN for the first time on 11/27/23 due to a crown that had fallen out from a dentist I'd been seeing for 18 years in San Diego County. Dr. Christman was very thorough in his examination of my entire mouth and teeth. I learned things I'd never heard before from my previous dentist. He explained everything in easy to understand terms. He was excellent in communicating each step of the process. The new crown was designed, milled and placed all in one visit. The new crown is an even better fit than the one that fell out. My bite is even better than before. I will definitely be switching all my dental needs to DR. CHRISTMAN. Office staff was very friendly, helpful and knowledgeable as well. read more

Highly profesional staff. I especially appreciate the feedback on improved dental health and areas that require more attention.

I've had quite a few appointments now with this place and each one has gone wrong in different ways. First and foremost do not expect to start your appt at the time you're given. I had a 8:15 appt and I didn't start til 9:15. Their machines are constantly "down" requiring me to sit around up to 1-2 hours after my procedure to complete it. The front desk has consistently been rude, I've received the wrong paperwork, they've given me wrong information. Each time I've identified this they haven't once owned up to their mistakes and instead blame It on their coworkers. read more

Crown fell out and they took me in right away to fix it. They also did teeth cleaning. Front office staff was very friendly and professional. The doctor and staff very friendly and professional as well. They were always worried about my comfort and they walk you through every step. read more

I was on this facility located at 31754 Temecula Prky CA on November 8 for my first visit. I was amazed by the cleanliness and neatness of the facility most especially the friendliness of their staff. Over the phone was Kailyn...very courteous,Cynthia who was very knowledgeable...and of course the dentist, MUSTAFA ALSHABEEB, DDS who attended to me. I was very comfortable talking to Dr. MUSTAFA that's why i took advantage of asking questions. Lol! Thank you! God bless and more power! read more

Their administrative staff while polite, are hardly competent. They give you a card with the time and date and yet it's always wrong when you arrive. Last appt, my child arrived on time and was told she was 30 minutes late. When the card was presented with the time that WAS WRITTEN BY THEM, they begrudgingly said sorry and moved on. I've had it with them. The dental staff are just as bad when it comes to knowing what the hell is going on. Lack of communication between the admin and dental staff is a constant thing, and we have to write everything down in order for our kids to get the right device at the correct time. We've arrived numerous times and they look at their records and 9 out of 10 times they are about to do the wrong procedure. Time to look for another place. read more

They steel your money. They lie about what options you have through your insurance. They tried to charge me $1250 for a crown when all I had to pay was $250 co-pay. My insurance company is going after them for fraud. They have filed a complaint for insurance fraud. read more

I came here searching for a new dentist since I just moved to Temecula and my house is super close. The staff is really friendly and they treat you nice however they do upswell you. The dentist I saw said I needed to replace ALL of my fillings (which I had done a year ago, they are new! - they are supposed to last at least 5 years) that was the first red flag for me. Without insurance, it was $1,800!! After my insurance I'd have to pay $800. When I declined setting up the appointment they tried to convince me on doing it saying they have a lot of payment plans. The other red flag was the time... I am writing this review as I'm sitting here waiting for my cleaning.. I've been here for an hour and 30 minutes already, for a routine cleaning visit, I don't think I'll be coming back. read more

I went to pacific dental 5/15/20 because of pain.An exam and exray was done.Was told I needed a root canal and a crown to the amount of $1800.I was put on antibiotics for 1 week.on 4/20/20 got contact with my regular dentist and described my symptoms.He said he did not think I need a root canal and he made me an appointment with an endodontist in SanDiego.So on 4/22/20 went there and they did a CT scan and found nothing wrong with molar 31 but did find inflamed root in adjacent tooth.So I would have wasted $1800 at Pacific Dental. read more

Honestly do not like it here, had my braces for 5-6 years from here and the prices were outrages now with check ups its almost like $1000, some receptionists and dentists are nice but i have had some accidents and pain that was not suppose to be conflicted. The place is very clean but this is the only dentists i have ever gone too. Coming here makes me not want to have dental check ups anymore, feels like the money if going down the drain whenever they make a check up. read more

Updating review from the awful oral surgeon they have to having met with the Periodontist and confirmed the coding up charges with my Insurance company. This office will scam you. They attempted to bill me $1300 for a cleaning. After speaking with my Insurance 80% of the billed charges were voluntary yet the Dentist said they were all necessary. They also upcoded on scaling/root cleaning to include more teeth than required as per Periodontal review. If you are not astute this dental office will rip you off. For those that are savvy save yourself the headache and find a different practice. Insurance company is handling this as a complaint and fraud. read more

I'm always nervous when coming to the dentist but the amazing staff at Pacific Dental Group always put me at ease with their incredible advice and care along every step of the dental process! Katie was so friendly, gave me great insight to help me take better care of my overall dental hygiene and gave me the best cleaning I've ever had. No uncomfortably whatsoever which is incredible because I have such sensitive teeth. I couldn't recommend a better Dental/ Orthodontist in the local area! read more

Had a 5-star experience with Dr Aldaz and Joycy! Needed a new crown and this was done quickly and efficiently in-house. Joycy made me an excellent temporary crown to wear while she made the new one. She then made several color alterations, taking time, effort and expertise to match my teeth. Very happy with the outcome! Always find their front office staff friendly and obliging and benefits and costs of procedures fully explained. read more

Pacific dental group and orthodontics is filled with the most qualified dental professionals. They really make you feel like Family. Gabby the warm and friendly RDA is the absolute best in the business and Dr. Aldez always makes me feel cared for. Thank you for the great care team! read more

Laura Rios, is always so amazing at helping me and making feel so welcome. She always helps me with my trays so I can be comfortable. Also Hernan goes out of his way to help me.. this team is amazing, would definitely recommend coming here. They are just fantastic read more

Dr Judith Aldaz is a knowledgeable and delightful dentist - I always want to be treated by her. The hygienist is excellent and has a very soft touch. Receptionist Marina is a treasure! I needed to have a root canal done and was nervous about it. I met with Dr Makadia who looked far too young to be drilling my tooth - which I let him know - so he told me that he had seen the procedure done on YouTube and has done it one or two times! Oh No! He was excellent and so was his dental partner. His sense of humor changed the visit from nerve racking to an almost fun experience, Following day I had minimal discomfort. read more

I have been a patient at the office for about 4 years. The front desk is very responsive with emergencies and provide great care instruction prior to the appointment with the dentist. I had fractured a tooth and they were able to schedule me to come back later in the day to resolve the emergency. There was a brief discussion about treatment options and estimated out of pocket costs. Dr. Delgado is a excellent dentist and was very good describing his actions during the procedure. The staff that assisted had great warm communique to ensure you understand what was happening. I felt my comfort and needs were met. I would highly recommend this office for all your dental needs. A Very grateful patient. Connie read more

I don't know what to say about the old reviews, but this place really has has come a long way because this place rocks!! It's a shame that not all dental offices offer the kind of care they offer here. The dentist here is Dr. Aldaz, she is really approachable and is an awesome dentist. She really goes the extra mile to make sure her patients are comfortable and are happy with their treatment. Plus, the staff are super nice and extremely gentle. Thanks Dr. Aldaz!!! read more

Pacific Dental Group - Their mission to help others, pretty cool if you ask me! - General Dentistry Near Me - Temecula, California

I found this dental office almost 4 years ago and started coming here since then. They are for the "business" and "money" they could charge and collect from patients/clients from the get go. Way too overpriced even with a great insurance, this dental office will suck the blood out of you for the price of the services they provide. For the last 4 years I've been coming here, they've changed staff multiple times! That shows there are no loyalty among their employees because the management is only after the money, and not taking care of their patients and employees. Go somewhere else if I were you. I am done with this place. Never again will set foot here. !!!!! read more

Probably like most people I despise going to the dentist. I finally figured out the right one with my insurance and made an appointment knowing I had some work that needed to be done. From the day I called to make the appointment to the moment I walked out of the office after the appointment I could not be happier. The staff from top to bottom was so amazingly nice and the fact that they give you a very comprehensive breakdown of the price to help you plan your treatment was amazing. I could not recommend them more. read more

I had the same dentist for over 20years and was scared to switch dentist. I explained my fear to the staff and they were very sensitive to my concerns. I always feel respected and valued when I come in. The whole staff is very attentive, they are trained well in what they do. They're always asking to make sure you're comfortable and experience no pain. The have some of the best and modern technology, they take most insurance but I've also heard they offer some type of dental plan. The first few visits I wasn't to happy knowing I needed a few procedures, I felt as if every visit required a bunch of side stuff(i'm sure many feel this way) but then I realized they only want the best dental interest for you. Once I started taking their advice my teeth began looking AMAZING and healthy. Now i'm about to start using a night guard so I'll follow up eventually to see if there's any differences. read more

I will say that everyone is very friendly and thorough at this dental office. They take time and explain everything in detail. I do feel that possibly they prescribe unnecessary or maybe just excessive treatments including flouride, laser, deep cleaning on top of way more root canals and crowns than I ever had in the past at my last dentist. The out of pocket payments (after insurance) seemed extremely high. When my husband went to another dentist this week, he was told he did not need the 2 root canals or the deep cleaning that had been recommended by Pacific Dental Care. We won't be going back. read more

Best Dentists and Friendly Very Patient. I recommend the dental assistant Joycee for detail and experience.

They seemed to be more concerned for their bottom line than my dental Health. Pressured to add costly procedures.

Going to the dentist has always given me anxiety so finding a dental office that is full of kind, caring and compassionate people was a blessing. Kyle was so gentle but thorough with my cleaning, Linda and Joycy are awesome and did great work and Dr. Aldaz is the kindest dentist I have ever met. She made me feel at ease and took such amazing care of me. She listens to concerns and takes the time to make everything right. If you are looking for a new dental office or your dentist doesn't make you feel valued... then I highly recommend Pacific Dental. read more

I have been coming here for 2 years, and have never had a bad experience. Not having insurance for a long time, I knew I was going to need a lot of work done. They gave me all the costs up front, I was able to get the smile care credit for 12 months no interest, and I've slowly been able to fix up my teeth at my budget's pace. They seem to know almost everyone's name when they walk in the door, the Dr's are all extremely friendly and patient, and the oral surgeon took 2 minutes to extract a tooth. Seriously, the Novocain took longer! They've really been great with me, even when I have questions about the costs and/or billing. They've always been up front with me. read more