I look forward to going to Sunshine Dental. They are up to date with all the newest technologies and modalities. They work together as a team providing the best care and best customer experience. I have never been so well cared for. They explain everything including all the things I could be doing at home to improve my dental health. A shout out to Victoria and Dr. Chien. I give them 5 toothbrushes! read more

I called to set an appointment for my father. A lady, Chelsea, answered the phone. She asks me how my mother is, to which I heartbrokenly respond with, she passed away two weeks ago. This woman said quote "Oh my God, you're lying" Where is the professionalism? Where is the sincerity for another woman grieving her dear mother? Why would I lie about something so serious and horrible? I ask to set the appointment for my father with another receptionist. I ask then to speak to the manager, who happens to be the ever-so-shocked, Chelsea. This new lady apologizes, but also in the same breath defends Chelsea. Both ladies incredibly rude. I am so mad that I needed to even have this conversation. I hope they both learn lessons in healthcare professionalism, empathy, phone etiquette and tact. Disappointed! read more

Front desk staff (overweight Hispanic girl) is awful! Lost 2 patients because of her outright rudeness. Sad because Dr Chien is great.

The girl who answers the phone is awful and ignorant. In days gone by there have been lovely people in that role. Dr Chien is a highly educated man yet he lets this girl throw her weight around and be rude. I have Celiac Disease (a very serious autoimmune disease) which she clearly has no knowledge of and isn't interested in learning about. I have to pre medicate due to cardiac issues. The pre med Must be gluten free. She did nothing but act annoyed, give me a hard time with her ignorance, and be rude. I Must make sure that the pre med is gluten free. I know of one pre med that I have taken before which she found very annoying. The pharmacist had told me that he would need to order it because it wasn't in stock and he never got the order from Dr Chien's office. I called and spoke to "the girl" again and she informed me that that it had been sent but that now it would only be ordered the day before my appointment which obviously Would Not give the pharmacist time to preorder it. I had told her That the pharmacist said he would need to do that. She is absolutely a hopeless case. My appointment was on a Monday. I became ill on the Thursday night prior to my scheduled appointment with Dr Chien and called on Friday to cancel my appointment at which time "the girl" continued her rudeness. The pharmacist later told me he Never Did get the prescription. I think the girl is too ignorant to do much. However, as I said, Dr Chien is a very well educated man and surely has the capacity to understand the strict regimen required of Celiac Disease patients that must be adhered to in an effort to prevent lasting, severe damage to the small intestine. What a disgrace! A few months ago. read more

They are thieves! They received an insurance check for services and cashed this insurance check and then sent us a bill for the same amount saying we owe them. I considered that theft! So do not go here unless you want money taken from you! Horrible to do to hard working people living from paycheck to paycheck! read more

Hello and Blessings, I have been a patient with Dr. Chien since 2015. I have always had thorough dental cleanings and very good feedback. I also had an implant done at reasonable cost. I am very pleased with the office/medical staff at Sunshine Dental. read more

Don't go here. They recommended a deep cleaning and I said no and I wanted to schedule my normal cleaning as usual and they told me I can't do that and I have to have the deep cleaning. I told them no again and they told me they won't schedule a cleaning for me, so I said I guess I'll go somewhere else then and they said "ok, thank you and bye." So I just left. read more

We love coming to Sunshine Dental. Staff is amazing. My family have been patients here for over 10 years. Dr Chien is a very caring and thoughtful dentist. The hygienists are kind and patient. Victoria is exceptional. She is always so gentle with my kids and carefully explains everything before doing anything. Thank you Sunshine Dental! read more

My kids actually look forward to getting their teeth cleaned. The staff is wonderful and efficient!

I'm writing this post on behalf of my mom and sister. I'm thankful I haven't had to experience this type of treatment. DO NOT GO HERE! My sister went in for her wisdom teeth extraction. Dr. Chein had my sister come in at the first appointment available and then left her sitting with the laughing gas (Novocain) for an hour before realizing she was still there waiting...and even stated he forgot she was there!!! My mom has gone in for routine cleanings and then went in for toothache issues, and some fillings, or some services that resulted in needing full extractions or root canals. Each time, Dr. Chein would complain that my mom could not open her mouth wide enough for his liking, which should not even be an issue!, and has left her in pain even months after. He stopped mid service of a tooth filling/extraction and told her that since her insurance was tapped out from her last appointment, he couldn't finish. And stopped, leaving her with a giant whole in her tooth and in pain. It is completely unprofessional and disrespectful to speak to your patients in a degrading and demeaning manner PERIOD, but to also allow your patients to walk out of your facility in pain? Without any options to help? Not even payment plan option? Or some form of medication to help with pain and prevent infection?! Or a place to go to finish what he started or what he caused. Because of the service he started...he allowed an infection to happen. That meant she could only get a full extractions and paid someone else to do it out of pocket. I'm outraged. And truly feel this establishment should not even be open anymore. Or that this man's license should be revoked completely! The only reason this place gets a star...is because of the dental assistant. Both my mom and sister have spoken very highly of her. And I truly hope she finds a place where she will be valued more. Please do not go here! read more

Great and professional service, the front desk personnel is so kind and attentive. Highly recommend their services. read more

Been going here for years. Love the friendliness of the staff. They do a great job cleaning your teeth. Very thorough.

Absolutely horrible service!!!!! I had general work done and was happy and the office staff was nice. I did wait for the pre approval to go through for a crown I needed to have done and the nightmare began. The work was bad and they couldn't figure it out. I had the impression done several times and had the crown sent back because it wouldn't fit. I had several appointments to redo everything and there was still a gap between the crown and gum line. They did charge me after they said it was approved and I had to have the crown redone by another dentist. It's unfortunate and I just hope this will help someone else from going through the same thing. read more

They've been taking care of my family for years. They're wonderful and always do a great job. Would recommend to anyone.

Dr.Chien is super kind and patient to explain everything. He takes his time ! Staff super friendly too. I had recommended to everyone to do there read more

The staff is outstanding. Deborah at the front desk is very warm and professional. Amy, one of the dental assistants, is fantastic at her job. Very knowledgeable and skilled. They're all super cool people that know their jobs well. You can tell that it's a great place to work and that starts at the top with the tone the boss sets and ends with the positive vibes the employees radiate. I got three crowns and a filling by Dr. Chien. He's a dental badass and a chill human. Great work, super efficient, nice guy. I highly recommend Sunshine Dental. read more

This was my second appointment at Sunshine Dental and I'm very pleased with the quality of service. Today was for dental hygiene cleaning only and the hygienist was thorough and gentle. I highly recommend this dental office. read more

I love Dr Chien. He is professional, thorough and has an amazing bedside manner. The office is upfront with how much things will cost and will work with you on a plan to get it all taken care of. read more

This is an honest review. Yes, the staff is nice. Yes, they have updated technology. BUT, the root canal and crown work was faulty. I now have to get it re done due to the improper fit that was provided by this office. BEWARE when getting your major work & treatments here. read more

Love the staff. They were super nice and attentive! Victoria was super helpful and Dr. Chien was super nice!

Friendly staff and Dr. Chien took the time to explain all my teeth issues. I felt very comfortable and will continue on a plan to keep a healthy dental program. Than you again, Dr. Chien. read more

Busy practice but thorough and not too long on wait times. Front office staff are helpful. Might benefit from adding another DDS.

For starters, it has to be a pretty positive experience for me to Yelp! a dentist. But, Dr. Chien and team are absolutely Yelp-worthy! From the moment I submitted an appointment request via Sunshine's very intuitive website, it's been a great experience. Crystal followed up almost immediately to confirm and connect me to online new patient registration forms. She also let me know they had a couple of openings if I wanted to get in earlier, which I did. The in office experience was just as hospitable and professional. From check-in to the cleaning and checkup, everyone was friendly and communicative. Dr. Chien and staff asked lots of questions, provided lots of information, and I never felt like I was being "sold to." I am looking forward to my next cleaning and will most likely take advantage of some of their additional services. Highly recommend! read more

Billing is dishonest, at best - they overcharged me and never told me 6 months ago. I would never have known if I didn't come back for a "routine" cleaning that is fully covered by my insurance, only to be given an $80 bill on exit because of, "Deep cleaning and Fluoride treatments" that I did not agree to, sign for, or was notified about. On my initial visit, they "found" an extra cavity while drilling that they didn't see on X-Ray too. Bottom line, this place tries to find every way to add services, misrepresent their services, will keep any amount of money they overcharge you and hold it hostage until your next visit - which they will then try to leverage to overcharge you for more unnecessary service. Dental work is average at best - took me a month for my bite to return to normal after the extra cavity they drilled was overfilled. I had to contact my insurance company and retrieve all of my receipts to audit their billing - you would be wise to do the same with this office. read more

I trust this place. I love my hygienist and they are thorough. I had very sensitive gum but my hygienist was very careful when she is cleaning my tooth. I also bought a good toothpaste from there and it helped a lot with my sensitivity. read more

The staff are great. The only reason for my 4 stars is the x-ray equipment... it is bulky and heavy and downright uncomfortable. My first experience at the physical appointment was the x-ray, and it was so uncomfortable I was almost ready to leave. The initial visits for my teenager and myself went well, and we will return but hopefully by the next time we need x-rays the equipment will be upgraded to more comfortable equipment. read more

My daughter had her braces removed today and it was a very good experience from day 1 of her treatment. With the span of 2 years, the process was smooth and easy. Dr. Chien and his staff are very proficient and accommodating to their patients. My family of six has been immensely satisfied with the care they provide us. I will absolutely recommend Sunshine Dental to my friends. Kudos to Dr. Chien and his Staff! read more

Sunshine Dental, as of my first visit, was spectacular. I don't consider myself an anxious person at all - but I feel a lot of anxiety when going to the dentist. They relieved all my worries and concerns. They were gentle, they listened, they even adjusted how they were working on my teeth when I told them something hurt. I have more work to get done and will definitely be returning to Sunshine. Thank you! read more

Great office!! They are very sensitive and thorough. I have TMJ and they were very cautious of me making sure they weren't hurting me. Dr. was kind enough to explain procedure I needed. Office staff was very helpful. Glad they work with my union insurance. read more

Awesome!! Gentle and tending to patience's needs. Staff was respectful and courteous.

Very polite, and great at what they do! They are very intune with exactly what i need. And they are very clean which is highly important during covid season. My favorite Dentist office of the many i tried read more

I think they have updated machines and staff including dr were very nice and professional. I'm glad I found sunshine.

There is no doubt that Dr. Phillip Chien, and his crew, are amazing with the delivery of their services and caring for the patients that walk through their door. My back molar was fractured and I went to a dentist close to my home. That General Dentist scared me by telling me I would feel pain, even if he numbed me. And, he spoke bad things about my insurance and that I would end up paying out of pocket anyways. So a good friend, who lives in L.A., researched a few dentist offices in Temecula for me. She recommended me to Sunshine Dental. I called them the day before I was seen and they got me in the very next day for an emergency right when they opened. I was greeted with kindness, courtesy and they made me feel that they knew what they were doing. They had no problem dealing with my insurance and they broke everything down for me. Dr. Chien has a gentle, yet accurate hand while he was fixing my fracture. After all said and done, they billed my insurance for a new crown, visit, temp crown, and there was a balance of $500.00. When I came out to receive my receipt, the administrator told me she had "good news" for me. The amount due became lesser on my "Care Credit" to only $300.00. Who does this nowadays?! A dentist office working for the best interest of a patients pocketbook. I even cried as I left feeling cared for. Even though Dr. Chien is a little further away from my home, he now has a new patient for my future dental needs. Thank you Dr. Chien and your amazing staff! Michelle read more

Sunshine Dental has been my family's Dentistry for the last 5 years. They always have provided excellent service from regular cleanings, braces, to wisdom teeth removal. All of their staff are skilled, professional and kind. I highly recommend them! read more

Love this place! Today, I had my appointment for cleaning, X-rays and exam. Unfortunately, I got stuck in traffic (yay, highway construction!) I called the office while being stuck in traffic and they were very understanding. I ended up being 30 minutes late! They usually give a 15 minute window, but they made an exception given my circumstances. Once there, everything went smoothly and I was out in about 30 minutes. Dr. Chien and his staff are awesome. They are always very professional. And can I say, I appreciate how clean their offices are. read more

Competive prices , professional service & highly skilled work. I've been coming here for years & have had a crown & a few fillings.

Sunshine Dental is the best dental office I've ever been to and the staff are very friendly and the dentist there did a root canal and it hardly hurt he doesn't outstanding job and Victoria James cleaned my teeth and gave me a lot of advice on how to keep my gums from bleeding she was very knowledgeable and friendly just like everybody there . Thank you so much Sunshine Dental read more

Great service. Very professional and attentive. Hygienist was so great. Advanced equipment for X-rays and they were able to show pictures of back of teeth and problem areas. read more

Best place ever !!! They go over everything with you with detail so you won't have hidden surprise payments in the end ! Very friendly !! You also get seen right at your scheduled time , not like other places. I am very happy , oh and also you get a TV and head phones so you don't have to hear the gzzzz when your getting work done :) read more

I really enjoyed my visit. Did not wait long, was taken care of in a professional way, and everyone was friendly and polite.