Serious issues with my move. DO NOT chance moving with City Transport…read more
The management, Trish was hostel and angry responding to everything in an angry, loud voice. I will even say historic. Very difficult to deal with, muddled. She came to my apartment after I called with my concerns. She was hostel when I opened the door she held a phone in my face saying she was recording everything. When she saw the choas she stopped videoing.
Missing pieces to my CPAP machine and 25 gold and silver necklaces, one with diamonds in a locket missing.
I feel taken advantage of as a senior woman, single and disabled.
All the boxes in my new apartment was stacked against the cabinets and the floor with no room to walk around the kitchen or to unpack. The counters were stacked with the boxes, and two TVs a sewing machine, stuff that should have gone on the balcony. Large heavy boxes were stacked against tub I could not move, preventing taking a shower. There was a comforter in clear plasic bag on top of the boxes. All boxes was mixed up, kitchen stuff in the bedroom and visa versa. Mean spirited, spitfull. I had to put up with derogatory comments, complaing about that i had a lot of stuff, listening them telling nieghbors how hard they had it, attitude and being messed with for two days.
My medical equipment, that was the only things on my bedside table were messed with. My CPAP was dismantled and pieces were missing. I had to replace the missing parts, costing, $350.00. My heart monitor was found in a clothing box. The $5,000 CPAP machine was put in a box, unwrapped, with bathroom stuff and embrodery. Embrodery was put in several other boxes, kitchen stuff etcetera,all over. My embrodery had been in a wire basket, neatly stacked. Wire basket, gone.
I had several items damaged,storage containers smashed, furniture damaged, one of the selves of a book case missing. My China had two bowls broken. The china is antique. Years ago I inquired about a replacement piece and was given the price of $150.00. I have pictures.
One mover, Damien was to pack my closet, without any cloths any cloths in it. He was seen sitting on the floor of my bedroom, starring and seemed non- cognaisant.
He took 3 hours to pack my closet of linens, hangers and boxes from the overhead selves. When I asked Damien why it was taking so long, he didn't answer. I was told that Damien had called the manager, Trish, several times during packing, upset and crying, complaining about my treatment of him. I was never rude but did ask why it was taking so long, that was it.
Several things were left in the closet, including a box of new shoes.
All my plants were damaged and dieing.
The second day a new guy came, replacing Daimen.
When I asked about the bill with a $55.00 charge for overtime, I asked why. I did not authorize overtime. The first day of my move only half of the truck was unloaded. A secound day took an additional 3 hours. The new guy, on the secound day, when I asked about the overtime charge he went off on me. He took a physically aggressive stance, in my body space and said he wasn't a crook. I tried to escalate the situation and stepped back. He was in my personal space and it took awhile before he relaxed his physically aggressive stance. He gave me the reciept and stalked out. He left a parting gift of taking a chair that was out of the way and put it, blocking the entrance of the kitchen.
He also took the reciept before he left. When I texted Trish for a copy, it came back with the overtime charge removed. I did not get the $55.00 charge returned.
I have over 30 years of experience and training on desculating angry and disgruntled clients, nothing helped with these movers.
The ower called me and called me "crazy" and to sending text messages or he would get a lawyer.
My move from Portland, and house, on a hill with stairs, took 8 hours and cost 1, 700.00. My move in Astoria, one mile away, took 10 hours and cost 1,600.00, with elivators.
Unfortunately there is more. DO NOT chance using City Transport.
