I hired this company for a short-distance move of about 15 miles after being quoted approximately $1,600. Trish was very accommodating during scheduling and spoke highly of the company's reputation, which gave me confidence going into the move. Unfortunately, the move itself was a frustrating experience. The three-person crew loaded the truck without properly accounting for all of my belongings. The truck was packed completely full before they realized that a significant amount of outdoor furniture and garage items had been left behind. Rather than reorganize the load, the crew had to make an additional round trip, adding roughly two unnecessary hours to the move. I had also previously discussed furniture placement at the origination location and added a small neighborhood stop to pick up a few pieces of furniture. While I expected that to add some time, the move ultimately took about 12 1/2 hours when it should have been much closer to eight. What concerned me most was the lack of supervision. Mark, who appeared to be the on-site supervisor, was rarely involved while these issues were unfolding. Better oversight could have prevented much of what went wrong. In addition to the excessive time, one of my nicer chairs was damaged during the move. The crew also failed to protect the stairs with plastic coverings, resulting in dirty carpeting at my new home. To her credit, Trish has agreed to arrange carpet cleaning, but I am still waiting for that to be completed. In hindsight, given the problems throughout the day, I probably should not have paid the full amount at the time of service. However, I did because I wanted to address my concerns professionally afterward. Others may have had a different experience, but based on mine, I cannot recommend this company and would not use them again. read more

City Transfer - Stairs - Movers Near Me - Astoria, Oregon

The first 2026 review ! Excellent - Ontime, Fast, Pleasant, Smooth process for carrying lumber up from the street (32 concrete steps). Plus reasonable $$. Didn't get their names, but Trish knows who they are and she's excellent at her job too. Thank you all. read more

Get your quote in writing. How many days and manpower include important items including room to room items

Outstanding business! From Trish in the office to Damian and Johnny, my movers, they were friendly, courteous and efficient with the move across town. Best part was no more lifting for old me, and actually less expensive than even U Haul. Thank you all! read more

These guys are prompt, efficient , and handle your items with the upmost care. I highly recommend them with a 10 out of 10.

One of the best experiences we have had with a moving company so far. If you're in need of movers-we can't say enough good things about them. All of our furniture was moved with care and wrapped well. read more

City Transfer moved us from one house in Cathlamet to another. They showed up when promised. Each of the four guys introduced themselves to us and shook our hands. Everything was carefully wrapped and loaded on the truck. Mats were placed on the hardwood floors to avoid damaging them. Everything ended up at the new house undamaged. Beds were re-assembled. All in all a great experience. I would recommend them for cross town or long distance. read more

Wonderful Company to work with! From the office staff to the people who helped pack and move us, everyone was professional, helpful, and took excellent care of our goods and us. Everything went smoothly, was on time, and with the highest level of service and care. We highly recommend them! read more

The staff was on time, efficient and courteous. There were very careful with our furniture. We would definitely call them again.

All employees from dispatcher to movers were amazing. Dispatcher put up with many changes from us and was always cheerful and helpful. The movers showed up on time and worked fast and hard! The only problem was one worker put parts of a futon in his jacket and took them home and did not have them when he came back so it could not be set up. But they say they will be coming back to do so. read more

We were so delighted with the service we received. We have lots of antiques and breakables and there wasn't a scratch or a crack. The three workers were efficient and considerate. Can't recommend more highly. read more

We had been working with City Transfer since December for an upcoming move from Oregon to Ohio. We finally got an offer on our home so we traveled to Ohio to find our next home. While in Ohio we called back to City Transfer to check and see if we were still on for the move. We were told that we were in fact still on. When we returned to Oregon the story changed and they were no longer available. Micky at City Transfer said that they passed us to a movers in Portland and that they would be contacting us the next day. We were never called, when we called them they didn't know what we were talking about and also they were booked up until July. We had to be out of our house by June 28. Thank God for Che Auditor and EZ Move. They squeezed us in between jobs and got us to Ohio in record time. read more

Wow just called into to question why I was charged overtime when the company was 2 hours late to start with and Trish began to yell at me for questioning the OT charge. Only seems reasonable that if you don't start until 11:00 that you wouldn't be charged OT until 7:00 Apparently I am the unreasonable one for questioning the charges. She was angry that I asked for a detailed invoice when the one that was provided was all marked up and owner Mark told me to call in and get a new invoice. It took 6 hours for 2 men to move only furniture that was on the list provided to her apparently it is my fault for their time management issues. Of course when they were running late and I phoned in 2 times it was no worries Mrs. xxxxx we will get you moved of course not knowing she was going to have to add men to get the job done. Anyway the movers did an Ok job first 6 hours went a little slow. Trish is totally unprofessional and going forward I would not pay an invoice without them being clear as to what they are charging for before your issue your check. I am just astounded that she began to yell and scream over asking why the OT was charged when the drivers were late. read more

I used City Transfer to load a U-haul trailer with furniture, boxes, and a huge variety of breakable and expensive stuff. James and Micah did an amazing job packing all of the stuff in this 8x12 trailer. It all arrived in perfect condition and saved me a lot of money. They were both professional, knowledgeable on how to pack things and all of this in just a bit over two hours. Great job, I would highly recommend this service when a need arises. read more

Mark & Mikki at City Transfer Company are by far the best movers I have ever dealt with. They moved us from the Long Beach WA Peninsula to southern California. Their service, across the board, was professional, personable, and most of all, accurate. Mark & Robert wrapped our possessions as though they were their own. They arrived on time & came in under estimate. They did not damage a single item. I would absolutely use they services if ever a need to move occurs. Highly recommended. read more

I should have known better.....from the first phone call with the sales representative I should have run away from this company. She will speak to you like a 5 year old child from the beginning, WHY? She is simply an awful communicator. 350 mile move and they 1. forgot our couches (I pulled them in a trailer) and lost a $400 portable air conditioner. Then the same woman pointed me to the $.50 per pound insurance coverage. The second worst communicator in the company is the scheduler. The owner asked me to speak directly to him at the end, I have called twice.....nothing. I suspect my request to speak to him is being trashed. RUN AWAY....... read more

We used City Transfer to move about a three mile distance in the Seaside area. What a mistake. First, the movers show up an hour late and say they could not find the location. The two men that moved use were very grumpy and very nasty. One guy spat right on the walkway into the house. I guess it was their way of saying they did not want to be there and that somehow we were ruining their day. They threw items around in the truck like a kid would toss a toy when having a tantrum. They were so slow it took more than the allotted time and thus we had to pay "overtime" pay..we had to pay them time and a half for the time over this allotment. Yes, that is after we were billed for the hour they did not show up. To make matters worse, they did not even move everything. We had to haul the rest of the stuff in our SUVs. After complaining to management we still ended up with the total $1,200 bill for a 3 mile move. How people like this stay in business is beyond me. read more

Interesting, we used City Transfer in October 2012 to move from Netarts, OR.. outside of Tillamook, to Bend, OR and we had absolutely the opposite experience, in every way! First the owner came and gave us an estimate. We were moving a full 1,800 sq ft house. She was very helpful, and explained everything carefully. My husband and i have used professional movers 4 times and this was indeed the best one we have used. We used United once, and were very much ripped off by them. We used on other of the BIG companies, but not sure which one now. It was ok, but we had delays and issues with our things being on 2 trucks... from Illinois to Oregon. Several items came broken or smashed... some they wrapped and some we did. Believe me, it is awful to have to get money for those items. Also they gave us 2 art items that were not ours, and as hard as we tried to give it back, they never responded to us.... so we had them for years. I am sure the people who they belonged to were upset. When we moved from Denver back to Oregon, we had a local group move us and they too were pretty good! But CIty Transfer was the best. We did have some antiques and fragile items as well as good china, that we had their wrapper wrap. I watched him some of the time and he was very good. NOTHING got to our new home damaged, nothing broken. Even things in the boxes we packed ourselves. They were very efficient, got there on time, and worked hard. They were a fun group too. I liked them so much I went out and got them some cookies and drinks from a local store. They seemed to actually like their work. So opposite from Judson's experience. Also the owner explained to us that the state laws prevented them from over charging. And because of some of the laws for in state moves, it was difficult for them to make even a decent profit. I was then expecting to find half the crew that there actually was, and I was worried about them not doing such a great job. But were we surprised. It has been over a year now and we still talk once in awhile about how they even made any profit with how much our bill ended up being! Also there were few choices in the area. None out of Tillamook.. it was this one or Lincoln City or use a big company from Portland. Another reason we were pleased since they could be more difficult since there were few others to chose from. If I were someone looking at my review and then looking at Judson's I would just ask the company what that was about. Tell them to go on line and explain his and ours. There might be a reason. It just seems so odd since our moves were just a month apart! Also, I will tell them they are free to give people our number to call and ask us. We are retired seniors..... read more

Very upsetting experience. When the estimator came to our home, she was very late because she stopped at a store. She went quickly through the house and gave us no time to ask questions. Our mistake. The move was in two sections, part going to storage and part going to a rental home. The only problem was that they didn't bring a truck big enough for the move because the estimator hadn't taken long enough to see how much furniture we had, the movers stopped working because of paperwork confusion, and the moving truck wouldn't start because of a dead battery. The problems were the confusing paperwork and that, even though we were promised our furniture would be put in storage crates, a large piece was left in the open warehouse and damaged beyond repair. 3 months after the move, the issue has not been settled. Micki, the estimator and claims processor is impossible to contact and does not return calls. Find another company. read more