Our family of 13 just got back from a tour with Family Tours this past week and I must say that I…read morewas thoroughly impressed with my experience. Having been on other bus tours by different companies before and it not going so well, I was very hesitant to go again. But I'm glad I got talked into this because everything was wonderful! Our tour was a 4 days, 3 nights tour visiting Grand Canyon, Sedona, Slide Rock Park, and Las Vegas. For our trip we had 2 buses with over 100 people but both the guides and drivers worked diligently to ensure we were all taken care of. On the bus that I was on, Lisa and Nghia took care of us. John was in charge of the second bus. They were friendly, entertaining, and accommodating. During the ride they played movies to pass the time. They made stops about every 2 hours to make sure everyone can use the bathroom. Complimentary snacks and water were passed out throughout the trip. At each stop, we also had adequate time to take photos. Our tour guide Nghia walked around and snapped photos of us too on his professional camera and after the trip they made every family a CD so we can all have photos for memories. That is a very nice touch to everything that they're doing right so far. The hotels they chose for us to stay in were clean and has complimentary breakfast. I felt like we were so well taken care of and I cannot thank you enough to Lisa, Nghia, and John for giving us such a wonderful experience! I will definitely recommend Family Tours to friends and family and am looking forward to our next tour.

My husband and I were a bit hesitant to take a tour but as we were rapidly "matured", we decided to…read moregive it a try. Our first tour with Family Tours was in 2016 and they have been our "Family" since. We have taken several trips and their services have been nothing but exceptional! We just completed the Lake Tahoe tour with 5 friends this past weekend with the private sunset dinner, cruising the scenic Emerald Bay. We especially appreciate Mike, the bus driver, who always carefully drive with his passengers' safety first in mind. Many thanks, Family Tours, keep up the great work!

This was well worth it, and I would highly recommend it. Johnathan had great communication, the van…read morewas very clean, and he made it fun and easy for the whole family to enjoy. Very knowledgeable and accommodating. The best tour in SoCal!

We had Joseph as our driver to Temecula for a wine tour day and man, he was awesome! Let us pick…read moremusic and crushed it on the DJ front! This is my second tour with this company and we will be back again! Smooth driving = happy moms wine day!

(10/10!) John Joy was our driver and he was THE BEST! We…read morewent to Temecula for a birthday wine tasting and were so glad none of us had to drive. John handled our loud, crazy group like a pro--kept us on schedule, got us there and back safely, and even went above and beyond by grabbing straws when we forgot them. As someone who usually gets carsick just looking at a moving vehicle, I'm proud to say I didn't feel sick once! Plus, the bus had a bathroom (lifesaver), was super clean, and very comfortable. I'd 100% recommend this service to anyone who wants to enjoy a day out without the stress of driving.

I gave this company two stars because of the horrible I experience I had with the driver. I was…read morepart of a charter that used two of these buses to take us to an event located in the Palm Desert area. On the way there, it was fine. However, coming back, I noticed the driver was agitated and wasn't paying attention. I was sitting in the very front and was not doing anything else, so I was watching him. It was late at night, so I was getting nervous. Nothing really happened, but I still had a very uncomfortable ride. The bus itself was clean and newer, that's why I chose to give this two stars instead of one.

What a great tour with Cody of the Anaheim Tour Company. I set the private tour up with Tom and…read moreeverything was smooth and the trip was just perfect. Our private tour took us to Santa Monica Pier, the Griffith Observatory, Hollywood Sign, and a couple of cemeteries including Hollywood Forever. We had such a great time with Cody and he even made some suggestions because of traffic and if we were interested. It was great and everything worked out perfectly. We took Cody to lunch before our full day tour was over. I've been on many tours, in many cities, and this is by far the best company I have ever worked with and one of the best private tours that I've done. Thank you, Tom and Cody for an awesome experience. Don't change...you're perfect the way you are! Thank you and next time I'm in the area, I'll be back doing another private tour!

We had an amazing experience with Tom. We were in town for a cruise out of Long Beach and found we…read morehad 6-7 hours to kill before jumping on the ship. I reached out to Tom to see what he could come up with to maximizing seeing LA and Hollywood. He picked us up at our hotel and at the conclusion dropped us off directly at the cruise terminal. Some of our highlights included a nice up high shot and view of the Hollywood sign, then the Star Walk, Chinese Theater, Beverly Hills and the Santa Monica pier. He was very adaptive to what we wanted and flexed to meet our needs. He had great recommendations and insights along the way. You could tell he really enjoyed what he did. He personalized the trip by having California tunes as a part of his song playlist. He took great pride in his work and executed flawlessly. Yes the private tour may have been a little more but it was worth every penny and I would do it all over again if I had the chance.

Disappointed in this company, to say the least. We wanted to celebrate an upcoming birthday so I…read morereached out to them last week using their website's online form and never heard anything back. So my brother-in-law called them directly to inquire about their services. He spoke with Lexie who advised that there is no cannabis allowed in their vehicles and she wasn't sure why Yelp lists that they were 4/20 friendly. Not sure about the previous reviews but maybe the company changed and they failed to update their website but this is just any ordinary transportation service. Whomp whomp.

Professional, fun, informative and laid back. What's on offer here is second to none. I've…read moreexperienced tours before and I've experienced the Mary J, too, and putting them both together is pure genius - they've hit the nail on the head with this concept. Not only was the tour punctual and fun, the clientele and staff were amazing and ever so helpful. I'll be seeing more of this tour! Do yourself a favour and use these guys, at least once.

Had a great tour with A Day in LA Tours during our trip to LA!…read more We covered so much ground in just a few hours: Beverly Hills, Santa Monica, Venice, Hollywood, Griffith Observatory, Rodeo Drive. Our tour guide was sooo nice! He was so informative not only about eat stop, but also different landmarks/areas we drove past as well! If you want to see a lot of LA, definitely recommend this tour!

Great tour of LA. As a tour guide Joseph was great. Downfall was that he would not adjust the air…read moreconditioning in the bus. As noted by a previous review air temperature stayed high. It was 90 degrees outside. I wrote a previous review they said the bus needed to be fixed. Now I know it wasn't the bus it was the driver not adjusting tge air.

We booked a last minute semi-toasted ride, and wow oh wow it was so fun fun!!…read moreKayla, one of the owners, was on the bus with our group! She was knowledgeable, kind, and had great taste in music! It was so easy working with her to get back to the bus for each of the wineries and the one she picks for the tours are so good! This ride is a blast, Anyone that gets cold easy, the open sides bring a lot of wind in so bring a jacket that you can leave on the trailer. I will def be back for another fun day

We have a Galentine's tradition and hired Toasted Corks for our girl's day earlier this year. Had…read morean amazing time and the staff was incredible the entire day. Everyone had the best time, had great winery stops, and the truck trailer we had was was always the star of the road. We already booked them to use again next year. Would recommend to anyone looking for something in Temecula that's different than your typical party busy.

I first would like to say that I went on "A Day In LA Tours" back in 2019 (pre-COVID). And the…read moretour was great. But I noticed a lot of amazing upgrades from new and bigger buses to more LA stops and coverage. I see you "A Day In LA Tour" team! I just took my brother and his partner yesterday (Monday) and we all truly enjoyed it. Keoni (Kee) was our tour guide and driver; she did an amazing job! We learned a lot of historical and fun facts about LA! She even gave us great restaurant and store recommendations. We especially enjoyed being able to take a little nap after a great lunch and didn't have to worry about having to drive in the traffic and craziness. Lol. Kee was great at enduring that traffic and very accommodating in letting us know how much time we had to our next stop! Thanks Kee!! Oh and thanks "A Day In LA Tour" team for the parking recommendation as well. I was able to park in the garage the entire day for $20 and there was a Mcdonald's up the street we grabbed breakfast before checking in. Like I said in my previous review, I highly recommend this tour team and when my family visits I will bring them on this tour. Keep up the fantastic work and great upgrades (the AC vans, water, reclining seats, and USB ports to charge my cellphone are a brilliant upgrade). I will definitely be back! Thanks again for giving us a fantastic day in LA.

We thoroughly enjoyed our tour today. Jeannette was very informative and had a great sense of…read morehumor. She picked us up promptly at our hotel in Anaheim and led us on an enjoyable day. We definitely recommend.

We attempted to book with Baja Border Tours for a day trip into Baja Mexico. West was unavailable…read moreduring our trip, but he made sure we were taken care of by referring us to Uncle Jose--and that worked out perfectly. After a quick and easy walk through customs, Uncle Jose met us right across the street and got the day started smoothly. He was friendly, knowledgeable, and made us feel comfortable right away. He guided us through a mix of local shops and restaurants, then gave us the flexibility to visit the spots we specifically wanted. We made our way to Puerto Nuevo for lobster, which absolutely lived up to the hype, and of course stopped at Restaurante Caesar's--the birthplace of the Caesar salad--which was a highlight of the trip. Uncle Jose took great care of us throughout the day and made the experience easy and enjoyable. If you are able to walk across the border and walk back or take a $10 shuttle back into the US, ask for Uncle Jose a warm and knowledgeable local that will take great care of you. Highly recommended if you're looking for a fun, safe and stress-free Baja adventure!

We hired West as our driver for a 4-day bachelorette trip in Mexico, and I can confidently say he…read morewas one of the best parts of our experience. From the moment we met him, we felt SO safe, taken care of, and genuinely welcomed. West's kindness, professionalism, and deep love for the area and its people truly stood out. He was always ready with helpful tips, local recommendations, and a warm smile--not just for us, but for everyone we came across. He went above and beyond in so many ways: arranging an extra driver to help with our luggage, assisting with last-minute errands, and even being our unofficial group photographer before events. Traveling somewhere unfamiliar can be a little nerve-wracking, but knowing West would be there to drop us off and pick us up made us feel so much more comfortable. His presence gave us peace of mind, and we were able to enjoy ourselves fully knowing we were in such good hands. If you're looking for someone trustworthy, kind, and incredibly reliable, West is your guy. We're so grateful for everything he did for us and would recommend him a thousand times over!

You Should just close your company by hiring such unprofessional staff!…read more Terrible experience. Extremely rude and unprofessional customer service. Pickup times kept changing with no clear explanation, and when I called for clarification, the representative was disrespectful and hung up on me. Completely unacceptable.

My grandma uses this bus to get to and from SD to OC all the time! It is a great resource for…read moreVietnamese speaking people to have someone they trust to get them from point A to point B. It is affordable as well! We have been using this bus system for years now! Highly recommend!