The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

Sasha installed our carpet in our basement today. Fantastic customer service, excellent…read morecraftsmanship. Looks fantastic! Will definitely use them again and recommend them for others!

I'm sharing my experience to help others avoid the same mistake. I hired Stuart (owner & sole…read moreoperator ) to repair a conservatory window frame and sill. He said he was a skilled finish carpenter with over 40 yrs experience & is capable of completing the job as discussed. The completed work did not match the original design or the agreement, including a frame and sill cut to the wrong size, a center support piece that was not replaced as promised, and composite sills installed without approval. The 2 windows are noticeably different, they stick out further than the other 7 windows. sent messages & emails to Stuart offering an opportunity to correct the work, but received no response. I had to hire another contractor to remove and redo the entire job. I would not recommend him for any carpentry or detailed home repairs based on my experience.

Warning to women: do not hire this man. He spent about five hours at my condo on Friday January 9…read more I hired him to paint, install a new light fixture, tighten up an outlet under the kitchen sink and install a new switch plate replacing the old style toggle switch. During that time he sexually harassed me, both physically and verbally. Because there's nothing behind my condo but trees, there are a few houses but they're obscured by the foliage, I wanted my curtains taken down. He needed to patch the holes where the rods were and paint. The first thing he said to me within ten minutes of his arrival was: "Well, you won't be able to walk around the house naked anymore." Later on he said something to the effect, I'm paraphrasing here, of the two us of us spending our lives together. We were in the kitchen discussing how far down I wanted the new fixture to hang when he suddenly came up to me, got about a foot away, maybe less and said: "What color are your eyes?" My eyes are brown, plain old brown. But he went on for about a minute or so remarking about my eyes. He went out for lunch for about an hour and I went to the grocery store. As it was getting close to him leaving he saw the bottle of wine I'd bought and said: "I'm almost finished. Now we can have some wine." I have to buzz people into my condo. He had jerry-rigged the door so I wouldn't have to get up whenever he came in, but he took the tape off after lunch, so I had to buzz him in again. When he came through the door he said: "You just let anybody in. I could have been some creepy guy." I thought: talk about projection, you're that creepy guy. But the very worst comment he made was when he was working on the outlet under the sink. He wanted to use duct tape and he was trying to get it unstuck so he could unroll it. He said: "How am I going to bind you up if I can't get this unstuck?" Twice he put he hands on my shoulders, and once he "accidentally on purpose" bumped into me and put his hand on my hip. I was sitting on a bar stool in the kitchen playing a NYT word game on my phone and he came up behind me, put his face close enough to mine that he could have kissed me and started asking me questions about how the game was played. He stood there for a very long two to three minutes. The entire time he was here, once I understood what was going on, I was determined not to antagonize him in any way. I didn't encourage him but I didn't want to make him angry. We were alone in my condo, with him behaving in that fashion I had no idea what he might do if I rebuffed him, or told him to leave. As he was leaving I realized that my concerns were well-founded. He started telling me about an "old lady" who'd written a bad review, threatened to sue him and then got back to him and asked him to come back and do more work. The more he talked about her, the angrier he was getting. We discussed him coming back to do more work. As I said, I didn't want to antagonize him, wanted him to think that everything was fine. When the time came for me to pay him I was sitting on my sectional, on the chaise end, which is where I always sit because I can stretch my legs out. There's a chair less than two feet away from the end of the chaise, which is where he could have sat. But instead he sat on the chaise, so I had to move my legs to the side so they wouldn't be touching him. He charged me more than what he had told me the jobs were going to cost. When he told me the figure the thought that went through my head, because he was sitting so close was that if I offered to "take it out in trade", he'd lower the price. I have blocked his number and I've blocked him on Facebook. When I went to his FB profile I saw photos of his wife as well as her name, her last name isn't the same as his. I sent her a message yesterday via messenger, telling her that her husband is a creep. I've not heard back, doubt I will. I don't know what his vehicle looks like, I wish I did because if I were to see it around here I'd call the police. This guy is a creep. Don't even think about hiring him.

Had a nasty storm come through and damage some of my tree in my backyard. Wendell's just happen to…read morebe at my neighbors house. The owner did not hesitate to come over and give advice on what best to do. He walked through the whole backyard and told me, not only the damaged trees, but ones that needed servicing right away to protect my family and house. He was informative and showed signs that other tree were being attacked by carpenter ants which I had no idea. In the end we had five trees removed a week later and most all were almost hollowed out by ants. Wendells through inspection saved my family and home from a nasty event that could have taken place in the future.

My wife and I have had Wendel Tree Service to our home on numerous occasions. Three of those times…read morewere emergencies. They responded without question and in a matter of minutes rather than hours. They do exceptional work and at a fair price. I can't say enough good things about Scott and the professional crews he employs including his office help (Carla). I would recommend their work to anyone. Vito and Bonnie C.

Highly recommend Tony and Rob! They are your one stop shop for everything you need!…read more We started with our windows fixed by them. Instead of replacing all the windows around the house like all the window selling people are telling us, Rob offered to fix the windows for a much better pricing. We are so happy with the result we asked them to remodel our three bathrooms. Again, their quote was better than the other 8 companies we compared with. Their timing and flexibility was better as well! Throughout the process of bathroom remodeling, they were extremely helpful, accommodating and easy to work with. From picking tiles and helping us with the pickup (usually pretty expensive), to going out of their ways to seal cracks for us on the wall and hanging paintings for my mom. They even offered to walk my dog when they were working with us. They are excellent at what they do. See images for the before and after of the bathrooms. We love our 3 bathrooms now. They were able to accommodate everything we asked them too. Including changing old electric outlets, adding a shower in the guest bathroom, and switching the vent to a heated vent. They even helped to fix my kitchen sink that a plumber failed after trying for 3 days! They are also honest people. I did notice a cracked window and Rob immediately ordered a new one and covered the cost. So they do honor their warranty on their work. Overall, would highly recommend them for their excellent work, very fair pricing, and being such good nature people!

we contacted Robert S after he damaged our 4 season room. He never fixed anything he broke. one…read moreof the worst experiences imaginable. This in response to Robert asking to have the review removed. I will cite one example and then you can make up your own mind. A major beam in our sun room was screwed in incorrectly by Roberts people. The beam fell from the ceiling hitting another contractor. Thank god the contractor wasn't injured.

Alecks and his crew did a great job. Used them on my outside last year, had them do my kitchen…read morecabinets this year. He will be doing more for me in the future for sure!!

Had Alex come in to paint my garage door was quick and responsive. Performed the project in a…read moretimely manner and charged a fair price.

This is a good company to call. They came out. They fix my door. They adjusted it. They lubricated…read moreall the fittings did an adjustment on the motor and replace some cables. The guy that came out was a friendly fellow. I was able to ask some questions that needed to be asked.

Wow! Great customer service which is so rare! Fixed my one car garage door in one qwick visit…read more Explained the problem,showed me the rusty broken parts and the price was much less that expected. Chris,the owner, is a fine,hardworking young man. I highly recommend Proper Garage.

A month ago, they charged my husband's credit card $60 AND my credit card $60 for renewal. I have…read morecalled 3 times and stopped in the store (they can't help) and to date have not received a refund. Also, neither credit card is the one on file for pick-up purchases and thy couldn't explain how and why they had alternate credit cards. Zero stars

As most have experienced home remodeling and construction can be an arduous challenge. After…read morecontemplating several alternatives for our home we chose to work with Dillman & Upton primarily considering our initial experience with their designer and our perception of their team's quality Beginning with our first conversation, we believed that our designer provided sound advice and guidance, had valuable experience, was knowledgeable, considerate, thorough, and accessible for advice, suggestions and questions. The designer proved out, thankfully. Interactions with the D&U office staff were overall good. A significant surprise was the assignment of both subcontractors other than D&U's usual team. While it is impossible to directly compare our subcontractors with D&U's longstanding team, our's did not have deep, meaningful, value added experience dealing with D&U schematics, overall design and details. This required or significant involvement of our time to interpret details of the blueprint to affect the design goals. We had to call our designer and adjourn major meetings several times for reinforcement of the construction details. Requesting and requiring that some work being redone and changed to conform with a specific design specifications. We had to be our own advocate for a correct job and request repairs for damages to our home (three walls which require our own sanding, priming and repainting). Most disconcerting we had to be our own on-site project manager. A very important aspect we believe dealing with D&U would have provided. Perhaps D&U will say this is over stated and normal construction angst. However, we do not believe it was completed in good faith, as contracted and representative. It was far more tension to get what we paid for wanted or believe was appropriate. In retrospect we believe that the subcontractors should've been highly versed in D&U design goals and had the ability and desire to fully comprehend blueprints and call D&U directly when necessary to discern and clarify. Is this the best craftsmanship that our community offers? Opportunity for improvement include addressing all of the above concerns. Additionally, the price, documentation and communication regarding change orders must be improved. We recognize that some contractors or self-motivated and completed high-quality work, the first time. At our projects conclusion the project, while painful several times, was mostly completed successfully.

My ridge cap was damaged in the recent wind storms we had and needed to be repaired. Robert…read moreresponded to my repair need within an hour late Saturday night, showed up first thing Sunday morning and did a great job for a fair price.

Dealing with Rob and his team was an incredible experience. Excellent and timely communication…read more They came out to replace a roof on my house. Completed the job on time, within budget and the quality of the work was outstanding! Highly recommend for any roofing or reroofing project! It felt as if they were doing the roofing for their own homes. That's how much care and attention they gave to the job! You can see the before and after pics. Thank you Rob and team!