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    Horrible customer service. The lamp DESIGN is great and beautiful; however, the product is defective. The bases are not perfectly round so the top part does not stay up straight. It's requiring us (yes, we are still working on it!) hours of adjustments ourselves using some tapes, pads, etc. We spent $4,000 on these ELISE lamps. Pablo Design representative has been less than helpful. There is no sympathy or "I'm sorry" on our situation (on their defective product). Our inquiry emails will not be responded unless we involve the company we bought the product from. Pablo Design also failed to send the right items three times (little plastic pads that MAY fix the problem). It's been 3 months since we bought the product and our lamp are still crooked.

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    6 months ago

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    Review Highlights - Pablo

    I ordered a larger Tube Top Lamp for my living room, a light blue small Tube Top lamp for my bedroom and a Pixo Plus lamp for my office.

    Mentioned in 2 reviews

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    Visual Comfort & Co - Shine bright like a diamond! Kate spade sconce!

    Visual Comfort & Co

    (6 reviews)

    Kim and Jon were super quick to respond and very helpful. There are so many designs and styles to…read morechoose from. Street parking but many open spaces on Saturday before noon. Even more lighting options online.

    As a luxury home designer, I research like crazy for the absolute high-quality lighting that will…read morelast a very long time in a client's home. I want to make sure items are timeless! Here, you will find the BEST selections of lighting and the most HELPFUL staff ever!!! Circa Lighting is the Four Seasons of lighting stores - I don't think I'll ever find superb service and quality products anywhere else. Our client wanted large Darlana outdoor lighting, which are very large and extremely expensive. She also wanted two fireplace mantle crystal sconces, and three picture lights. Immediately, I thought of Kate Space sconces and Chapman & Meyers cabinet picture lights - both made with quality brass. The showroom manager, Linda, was extremely helpful and provided us an extra 10% off. She took care of our needs quickly and was very knowledgeable. Before the backordered lanterns would arrive, the electrical team realized the lanterns were too large for the patio bifold door opening that the contractors were currently building (and there was actually a code to respect in terms of height). Since they were building the opening of these bifold doors AFTER we ordered the lights, everything changed. I called immediately to cancel, but the lanterns arrived that same day. I spoke to Jonathan and he was super helpful - we were able to order new lights that would fit and follow code for this spot. He even emailed me a variety of options that would work in our space with clickable links, which made the process much easier for me. The exchange was a smooth process and they even waived the return restocking fee as a one-time courtesy. I also spoke with Madison and she was very sweet. Everyone here is so helpful and kind. I'm so grateful this showroom is located in the Bay Area - we are lucky!

    BV Electric

    BV Electric

    (532 reviews)

    SoMa

    BV Electric is what I recommend to all my friends for their electrician needs. BV Electric able to…read moreupdate an old knob-and-tube electrical system to add additional outlets and lines despite being in a 2nd floor condo. Previously there was one two-prong outlet per bedroom, and the 1750sqft condo was on one line. With 4 people living in the condo, this was a disaster because it meant if someone was running the washer or dryer in one room, another person was playing video games or in a Zoom meeting, and a third person had the audacity to attempt to blow-dry their hair or vacuum, the entire condo would lose power and we'd have to navigate down the condo stairs in the dark and outside to reset the breaker. BV Electric put 4 new lines in and 8 or 9 outlets across 4 rooms (the living room and three of the bedrooms) for an affordable price. If we happen to trip a breaker now (which is very rare and our own fault for overloading with too much in one room), at least the entire house doesn't go dark and the Internet remains on as we keep it on a separate line with just the TV. This has saved us a ton of headache, not to mention helped our employment as we stopped spontaneously dropping off business Zoom calls due to losing power across the whole condo.

    Really professional, easy to work with, and good quality work. I've since had a second ev install…read morewhere they charged a very high amount (1k) for essentially installing a nema 14-50 onto a pre-existing wiring. But aside from that value issue, the work was great.

    Pablo - lighting - Updated May 2026

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