Everything goes more than well in here. From the moment you call all the way to the end the people…read morethe service all it's worth it. Today I tried to go to Lexus in Edison because it was closer but from the moment I called it was more than disappointment! I drove 45 minutes and again I'm happy. Every single time Ray Catena Lexus Freehold proves that they are the best!!!

Bought a new car here back in 2021. I completely forgot to make a review. It's been in my Yelp…read moredraft this entire time! I recommend this Lexus dealership. I get my car serviced here as well. Relatively no nonsense salesmanship

I've gone to Lester Glenn Subaru twice for parts and I have experienced exceptional customer…read moreservice from the parts department. Each time they are helpful, experienced and always have what I need. Seems like they really value their customers, I appreciate the positive experience.

My experience was perfect the staff are amazing and they let me sit in the redesigned outback and…read morethey gave me breakfast shout out to Seth Jim Mario and the Lester Glenn Subaru staff.

5 star service is exactly what I received! I have been in the market for a Telluride SX Prestige X…read moreLine and Ciocca Kia was just the place I went. From my husbands initial interaction with Jeff, he was knowledgeable, informative, and patient. He worked with us on pricing and made sure to accommodate our busy schedules. After only a few days of being in contact, I went into Ciocca Kia and Jeff had all of my paperwork and requested car ready to see. I was in and out of the dealership in under two hours. Jeff went through all paperwork responding to each question I had in detail. He then took the time after the sale was final to show me all the bells and whistles the car had, bring me into service for new mats, and even gave my son a complimentary Kia stuffed animal. If you are looking for knowledge, patience, and service that exceeds your expectations make sure to see Jeff at Ciocca Kia for your next car!

Brought my Subaru in to fix a damaged side view mirror and for a recall we received from Subaru…read moreregarding the passenger air bag sensor. They did replace the damaged part of the side view mirror - but it was with a color that didn't match. Paid later to fix this. Found out I would have saved probably $200 if it had been done correctly to begin with. On the recall, they supposedly ordered the part but for over a month they did not contact me and did not return multiple calls. Finally went in person and was told there was an internal miscommunication and the part was never ordered. Indicated there was no need for me to leave it for them to now fix because it would be weeks. Went to Victory Subaru in Somerset and they took care of the recall within 2 days and communicated the entire time.

Eli made the car buying process easy and stress free. He was professional, honest, and really…read morelooked out for my needs. I'd definitely recommend him to anyone looking for a car.

Highly recommend buying a car from J & S! We worked with Khader Mustafa and he was fantastic. He…read moremade the car buying process smooth, quick and simple. There was no price haggling and he streamlined the process so we were in and out quickly! Excellent service all around!

I have purchased many cars over the last 28 years and have experienced a very diverse group of…read moresalesman within the more popular makers. I have yet to have all my needs met; being comfortable, respected, educated and more importantly impressed-- until now. My experience at Acme Nissan was simply amazing and they did more than meet expectations-- they exceeded it. From the beginning I was met with a warm receptionist and asked to wait briefly in a very nice and pleasant setting. The salesman "Andy Patel" in short is an amazing salesman and even a better person. He came across as genuine and not the typical car salesman-- his attention to detail, overall knowledge and interpersonal skills really sealed the deal. The entire staff at Acme Nissan should be commended for their professional presentation and the ability to truly relate to the average buyer. I would recommend Andy and the Acme staff to any car buyer

This review is for the service department. Although I normally post only positive reviews, I am…read moreextremely unhappy and frustrated after dealing with this place. It's been almost a year since I had the very unfortunate experience of taking my car here for the first time to resolve an issue, which left me with nothing except a headache and more problems ever since then. I would give negative 0 stars if it was an option. They charged me over $800 to replace an alternator (on top of $600 to remove my remote start system which they "claim" was causing issues). The first alternator they gave me was faulty (which they refused to acknowledge until I brought screenshots with proof from other places such as Autozone). They replaced the alternator with ANOTHER faulty one, which I just had replaced by my mechanic this week for $600 (much less than what Acme charged). I was there a total of 4 times last summer trying to resolve this issue, each time leaving with more problems than I went in with. My battery lights kept going on every time I left, and my car eventually wouldn't start several months later, due to alternator issues and issues with wiring that occurred only after Acme technicians messed with my car. When I tried speaking to a "manager", I was given the runaround about how none were available and would call me back. Six months later I finally received a call back, only after I started a case with corporate. The only solution that was offered was to waste my time bringing my car back AGAIN to a place that caused me nothing but problems since I went to them. Why would I want to do that and end up with more problems and headaches down the road?! Horrible customer service. I made it clear several times that I wanted some sort of compensation for the large amount of money and tremendous time wasted, taking a day off work to bring my car to my mechanic, being without a car for weeks last summer, and just overall awful experience. Needless to say, I got nowhere with it and am now out $1500 in addition to the new alternator for another $600, and $300 to fix the wiring issues, so well over $2,000. I have never experienced anything like this before in my life. I've been going to my mechanic for about 20 years and never once had an issue. I went to Acme once and have had nothing but issues. Definitely would not recommend. I am usually very fair and give people the benefit of the doubt, but in this case, I needed to express my frustration because this was definitely not resolved in a way that was beneficial, fair, or satisfactory to the customer. I also read several other reviews on here about people who brought their cars for service and ended up with more problems than they had to begin with. Normally I take those types of reviews with a grain of salt, but in this case I can't help but believe them after my own experience.

Bought a brand new Explorer ST from Russ Coy! Russ is a…read morephenomenal sales person, no high pressure, and I would highly recommend him for your purchase. I have always had European vehicles, and before I retired was a Porsche brand ambassador. The new Explorer runs as well if not better than any of its European counterparts! 400 hp and over 420 foot pounds of torque with a 10 speed gearbox makes for a phenomenally great package. The vehicle is equipped with blue star, which allows the vehicle to drive itself. I cannot speak highly enough about Russ, as well as their finance department, and the whole John Kennedy organization. It is clearly obvious that their family owned, and genuinely care about their clients... Don't waste your time with the others, buy your vehicle from Russ Coy, and I am rather certain you will be very thankful that you did!

My husband found a green Bronco that he wanted to look at so we drove over from NJ to check it out…read more All staff we encountered were friendly and helpful. Ron Haines was personable, knowledgeable and honest the entire transaction. We were in and out in around 3 hours and left with a great deal and my husband's dream car. I'd highly recommend this dealer!

I've been here a couple times for a recall service and a multi-point inspection…read more As far as service shops go (and especially service shops at dealerships), this place is as good as it gets. The team here is quick and direct. Both times I booked an appointment for first thing in the morning. They had my paperwork ready when I arrived, took the keys and got to work. I waited in the lobby and even brought some work with me anticipating I'd be there a while (they seem to have reliable internet and coffee). I waited at most 90 minutes both times. No upselling, no surprises. They provided what I came in for, made suggestions on things to keep an eye on and let me leave. Wish more shops were like this one.

purchased a vehicle from Haldeman Ford of East Windsor for $7,000. Less than 14 hours after driving…read moreit off the lot, the vehicle suffered a major mechanical failure. I returned it to the dealership by 3:00 PM the very next day. The most shocking part? When I arrived with a witness (a Vice President at a major firm), a dealership employee admitted, "It must be the spark plug again." This proves they were aware of a recurring defect and chose to sell the car without disclosing it. I now have a professional repair estimate for over $9,000--which is more than the car is even worth. Despite the car failing almost immediately, management refused to issue a refund or take the car back when I begged them within the first 7 days. I am currently displaced from my home due to flooding and navigating a medical crisis, yet this dealership has left me financially stranded with a $7,000 "paperweight."

I had an excellent experience with this dealership for a Ferrari. Everything was straightforward…read more The dealership is relatively small and the staff is even smaller. With that said, they took care of all my needs. The car that we eventually agreed upon involved an extensive trade and the final amount was quite a bit of money. Everything was as promised and I would do business again.

Found a car I was interested in, I emailed them. Jenny Valerio replied 3-4 days later (c'mon,…read more72-96 hour delay in response?; red flag). I replied to this email requesting more details and pictures of the car. This email goes unanswered (another red flag). Then Jenny reaches out again as if I didn't already reply to her email requesting more info and pictures. She completely dismisses my previous request. Here is her reply: "I just wanted to touch base with you and see if you have any more questions? I also wanted to let you know that here at J & S AutoHaus Group we go out of our way to ensure you have one of the best automotive dealership experiences. Please let me know if there is anything that I can do to make your vehicle selection process any easier." ^Horrible sales associate. I'll take my business elsewhere. If it's this bad and they don't have your business yet, I can only imagine how bad it will be once I pay them for the car and have further questions or issues.