Cancel

    Open app

    Search

    CarMax

    3.1 (54 reviews)
    Open 11:00 am - 8:00 pm
    Updated over 3 months ago

    Services - CarMax

    Car buyers

    CarMax Photos

    You might also consider

    Recommended Reviews - CarMax

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Sign inside
    Marcus S.

    The transaction here went well overall. The purpose of my visit here was to sell my car - fast. Rather than deal with the dozens of people who contact you if you sell online or otherwise you bring your car here and within a couple hours you walk out with a check in hand. The process is very simple - book an appointment in advance - show up (early if possible) and wait in waiting area. This was my least favorite part of it - I met with an appraiser, sat down while they inspected it, waited, met with another appraiser and then yet another appraiser to finalize the deal, all at different desks! So it was a bit more moving around than I cared to, bit every one was extremely friendly - almost too friendly. I got my offer and went with it. You may not get what you want which is to be expected but if you want get rid of your car fast, for a decent deal, potentially buy while you are on site than it can be done quickly and with a smile.

    Car purchase, lovely way to operate!!
    Egor A.

    I am very surprised to see a 3 star review here... I have had an incredibly pleasant experience here!!!! Andrew was the front men and Vince the back man. Vince has been a superstore, car needed some work so he want on and got it all squared away!! Super proactive once we startee to move forward with the repairs. I purchased an expensive german car thatbonce cost over $100,000 new... so i was very pleasantly surprised. I want to say one more time - pleasantly surprised! ... in an old car business it has never been like this for me. They car was fixed by dealer - under 90 limited warranty thru carmax. All expenses were covered. Excellent - thank you Carmax!! My family and friend is only going here from now on!!!!

    let's start off by saying as soon as we walked into Carmax my wife & I felt very welcome. Ashley welcomed us with a warm smile & a great personality, she helped us so much, while having great conversations I picked the car I loved and i got to test drive. I loved it so much & I wasn't able to get it the same day due to financial reasons but Ashley kept us with hope that I was going to bring home my dream car. we scheduled to come back and she went out of her way to reach out and make sure we had all documentation and everything was gone over and done before we got there so there were no issues. this was the best experience I have ever had and Ashley is definitely the reason why! today I brought home my dream car & we got to meet the most kind and genuine person ASHLEY!!!! that girl deserves a raise!! she's so wonderful I hope everyone gets to have their car success story! thanks to Ashley i got mine! thank you Carmax! & a huge huge huge thank you to Ashley! We will forever remember you!

    Damage in the Carmax store in July.  It is now November and I still have not been reimbursed.
    Jonathan H.

    Do not buy from this dealer. The customer service is the worst I have ever experienced. The store is difficult to contact and dishonest in its dealing with customers. I was sold a damaged vehicle in July 2021 and was told that I would be reimbursed

    Luis C.

    I had a great experience with Carmax at Langhorne PA. I went to 4 dealers for an appraisal and Carmax gave me the best top dollar offer . Their customer service is great, Kimberly took care of me and answer all of my questions. She was very detailed with a very straight forward process. I highly recommend Carmax.

    Great experience!!

    See all

    13 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of David C.
    198
    22
    1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 4
    Thanks 0
    Love this 6
    Oh no 0
    Photo of Jeff S.
    627
    2513
    1365

    6 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Egor A.
    0
    19
    16

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Josh S.
    148
    386
    2841

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Luis C.
    0
    27
    13

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 4
    Oh no 0

    7 years ago

    Helpful 10
    Thanks 0
    Love this 9
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Ian W.
    35
    28
    19

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 0
    Photo of Bill B.
    166
    29
    1

    4 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 7
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Excellent service experience. Vince has been very proactive and incredibly helpful to take great care of me and my family. Thank you

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J M.
    0
    2
    0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Was quick reliable , in and out was no long wait friendly environment, no one was pushing you to buy anything

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    CarMax Reviews in Other Languages

    Ask the Community - CarMax

    Review Highlights - CarMax

    Had a great experiencewith Jennifer, and the others who helped.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Team Toyota of Langhorne

    Team Toyota of Langhorne

    (26 reviews)

    Purchased my first Toyota! After an emotional accident that totaled my Jeep I wanted something that…read morelast forever! My Adult Son said Toyota. After visiting many dealerships I reached out to Team Toyota and found Dan Formagiu. Right off the bat, he pulled no punches and gave me a fabulous price for exactly what I asked for! Dan, you deserve high praises! And you won our hearts and referrals! And big thanks to Mike Demirjian in Financing, you made the whole process seamless and stress-free! Customer Service is fantastic! Thanks again Team Toyota Langhorne for making a dream come true!

    On June 11, 2025 I purchased a 2014 Toyota RAV4 AWD XLE from Team Toyota Langhorne for $15,662 --…read moretotal loan obligation $25,148.00. Within months the vehicle developed multiple major mechanical failures confirmed by the dealership's own personnel: torque converter failure, catalytic converter failure, exhaust system structural corrosion with the exhaust already separated and hanging -- repair quote $4,745.02, brakes classified RED front and rear and failed within 9,734 miles of purchase, axle bracket so severely corroded it had to be cut off, fuel pump rust and EVAP system failure, fuel gauge malfunction, severe tire dry rot on aftermarket tires installed without disclosure, severe underbody and structural corrosion throughout, seat belt obstruction, and a post-repair oil leak that began February 28, 2026 and is ongoing. The vehicle is now not able to be driven. I was sold a $2,115.00 Vehicle Service Contract that did not cover the major repairs needed -- and covered items were never submitted for warranty coverage by the dealership. The vehicle was in the shop in October and December 2025 -- the dealership never submitted the warranty claims -- dragging this out until February 2026 when the vehicle became completely inoperable. MPI videos from two service visits were confirmed recorded but never produced when requested. The vehicle has been out of service since February 17, 2026 -- 56 days. Two replacement vehicles presented by the dealership were found to have mechanical concerns upon basic visual inspection. No resolution has been provided.

    DriveTime Used Cars

    DriveTime Used Cars

    (11 reviews)

    So, I barely review something unless I am extremely unhappy or extremely satisfied and after my…read moreexperience here, I am EXTREMELY pleased with how everything went. I had been looking into getting a car for years but was nervous about my credit and also buying a lemon and being overcharged. I was looking for places online and just happened to find DriveTime by chance. I did my application online, which gave me an idea of what my minimum down payment would be, which was SUPER low, and shortly after, I made an appointment with a rep via the website's chat. I came into the location a few days later and worked with Emeka on getting a car. He was very honest about his recommendations and helped me tremendously in not only finding a vehicle, he also helped me find insurance that was not going to overcharge me as a first time car owner. And the best part was, taxes and tags were included in the down payment, so I drove off the lot that same night!! They have been nothing but helpful at this location and I cannot thank them enough for their help with my first car purchase. If you're looking for a reasonable down payment, great car selections, and wonderful customer service, I HIGHLY recommend them! P.S. they even help build your credit!

    I can acually say is what your rate is what u get as long your income turns out to be truth.its…read morereal catch is your gonna pay almost double if u have bad credit there were a couple options with 0 down but payment was high it's base of how u get paid so if it's weekly then u pay weekly. automatic payments and lowjack app u have to install along with setting up drive app for payments then it's down 100 percent real!!!!

    Affordable Auto Sales

    Affordable Auto Sales

    (1 review)

    I bought a 2005 Equinox in October and am now having a new engine installed because the head…read moregaskets had been blown. I didnt have an overheating problem until the summer months since it was such a cold winter and I wasnt driving the car far enough to make it overheat. Of course now my warranty is up and its now costing me 3k for a new engine for a car I financed for 5k. He lied to me about installing front breaks and I only found this out because I had someone check them after I picked the car up. When I called him he apologized and asked that I bring it back to try again so I did and checked again and they were done the 2nd time. I would not even give this place 1 star but I had to to write this comment. I feel like he took advantage of me from the moment I walked in. He told me he could get me a quote from his buddy the insurance agent. I told him since I am financing I would need full coverage. He gave me one and I accepted the policy & paid him cash for the down payment only. I was overcharged 100.00 (which I did get reimbursed 90.00 from the insurance co) but the policy wasnt acceptable for my finance company so the price I was quoted was now doubled becasue in wasnt for full coverage. I was worned by the Major car dealerships surrounding him to be carful because he takes all the rejects they didnt want but I couldnt afford their prices. Even though I feel I over paid (5k w/144k miles for a 10 year old car) I was ok with it because it was the best option I had at the time and I was in desperate need of a vehicle. If I had known I would need to put another 3k into into I would have instead but a car for 8K from Reedmans. I wouldnt refer them to my worst enemy. Even the office smells of ciagrettes and booze. I should have walked out then but as I said I was desperate for a vehicle. The vehicle has sat in my drive way more than I have driven it. ATTN WOMEN: Dont walk in there alone, he'll take advantage of you too!!!!!

    CarMax - carbuyers - Updated May 2026

    Loading...
    Loading...
    Loading...