Summary of BS Auto Sales: If you like playing Russian Roulette with mass auction cars that are not really checked out and/or documented beforehand, and love assuming ALL risk, step on up.
I bought a car from them on Ebay for $5800. I lost over FIVE thousand dollars in dealing with them. I had my car for a month. Don't be like me. In my experience. This shop traffics in terminally ill cars to pass them onto unsuspecting buyers. They don't describe the cars' condition with any accuracy and don't care do so because the pile of as-is documents they have you sign waives all of your legal rights and pushes the risk and catastrophic costs onto you. Think that is harsh, look at the carbon copy vehicle descriptions on different cars they sell on ebay. They. Don't. Care. They abuse the as-is law to flip junk, problem cars bought at auction in hopes to get some trusting, unsuspecting fools to pass them onto with as much profit as possible.
I bought a car on EBAY from BS Auto Sales that they flipped as a JUNK car and I am essentially having to sell for parts one month later, costing my family 75 percent of what I paid BS Auto ($4.3k PLUS initial repairs). Still, the car left me stranded with my baby daughter on the freeway. It was unreliable and now its not-drivable unless I want to spend literally thousands $8,500 on crucial repairs and thousands more in getting preventative maintenance up to date on a 2007 Toyota Highlander. Not exactly a clean car, as depicted. These critical issues included a cut main wire harness connecting the hybrid battery to the engine, crudely spliced together with electrical tape, other wiring issues, terrible brakes, cracked exhaust system leaking exhaust into the main cabin, leaky struts, tearing suspension bushings, etc. They could not even be bothered to examine leaky tires needing to be replaced which failed on the way home and failed a safety inspection in Virginia two days later. Documented none of it. Broad Street Auto Sales condition assessment of the vehicle cannot be trusted as they only describe general, vague condition assessments that don't have problems to avoid any accountability to misrepresentation laws. If they don't affirm to the integrity of the car system, it WILL have problems, in my experience. DON'T BID ON EBAY!! unless you take it for an extensive test drive beforehand, have a trusted mechanic thoroughly examine the car before even placing a deposit or provide BS Autos a detailed and lengthy set of questions for you to affirm in writing to be accountable as a seller. ITS NOT WORTH THE RISK IF YOU DON'T' HOLD THEM ACCOUNTABLE BEFORE YOU GIVE THEM ANY MONEY! You don't learn much from test drive alone, especially if you are not familiar how that type of car is supposed to drive and sound like. Buying from this shop provided no more protection, reconditioning, inspection, or quality assurance than buying from a private party who would be either too ignorant or unethical to disclose car problems before the sale, so get a better deal going to a private party.
I brought these critical issues to BS auto's attention 48 hours after the sale and it has been a surreal experience in gaslighting and deflection over weeks of ebay messages, emails phone calls and texts. They wanted me to pay $100-300 more good money after bad to a second dealer to diagnose the car's problems and would consistently downplay the declared severity of the car's problems, despite the facts in front of me, and a $9 thousand dollar repair bill for CRITICAL fixes, estimates from both a dealer and the shop around the corner.
Mansplaining? Try having a used car salesman remotely diagnose a car that he obviously did not check out before sale or stand behind try and argue the severity of a Toyota's critical malfunctions with not one but two independent assessments from certified Toyota technicians! Over the phone, BSA blamed severe hybrid electrical problems on a mere alternator (which got bemused looks from two different mechanics when mentioned), claimed leaky and failing struts were impossible (hydraulic fluid, anyone?) and shot, delayed braking not on rust, wear and abuse, but to me not knowing how hybrid brakes work.
Pressed further, A BS auto rep said that they can't be expected to know these issues because they called themselves a "car wholesaler and we only make a few hundred bucks on each one." There's your quality assurance, folks! Yet they will never say they are a wholesaler to anyone before they have your money and seem to market entirely to consumers, not retailers, which seems to be another lie.
Unless you are willing to put in over $500 and hours in due diligence BEFORE BIDDING getting many vehicle history reports, through inspection and quality assurance, and can test drive it, don't waste your money or time, like I did. They cannot be trusted! It was an expensive mistake! Just don't! read more
