I must say after being in search of a new vehicle not so much as I just wanted one but was in need of one I could not express as I do not work for nor am I getting any incentives to write this review ... I cannot express in words how extremely happy ... satisfied and overjoyed I was with my experience here ! My old Buick was just old and was time for something new as I work hard and needed to treat myself to a Christmas present this year ! I happened to hear the commercial over the radio for their advertisement! Sooooooo last week I ventured in taking the drive to jersey after setting up an appointment with Jenny Valerio.. met her @ 12:00 on the dot where she welcomed me with the greatest smile and open arms .. ok ?! so I know dealerships are in the market to make money as they are a business .. to be expected ! But I didn't feel the vulture experience of attack mode when I walked in. I was greeted and seated and met by another staff member Souheil Saliba who pleasantly introduced himself to me and already had my application viewed upon arrival ... we sat for a bit talking about different vehicles and what I was looking for and possibly interested in ...I was pleasantly surprised as I was then greeted by the owner George Saliba .. who introduced himself to me extending his very charming greeting of welcome and assured my I would be taken care of to please take my time and if I needed anything to not hesitate and that's exactly what happened ! Test drive time ! I drove more than a couple and looked around throughout the lot of new vehicles like a kid in the candy store .. now mind you it was freezing last Saturday .. chilly beyond chilly and I felt bad at first by driving and looking and having Jenny continue to come out in the cold until I got it right or until I say .. J & S got it right for the vehicle that fit me ! Jenny was so amazing and assured me no worries to her helping me while also helping others but making me her priority every time I peeked my head back in .. saying no I don't like this one or I don't like that one .. then after talking to souheil of exactly what I needed to have if I were to make a purchase worth my time and payment he suggested I look at one more ... he tells Jenny a stock number and she returns and says now if you don't like this one I'll buy it .. I walk out side and voilà ... there was my baby sitting pretty and waiting for me ! Test drove her and fell in love ! From the time of entering to the mid of paperwork til the end ..all of the staff we exceptional .. they didn't Hagger me or make me feel like I was being taken advantage of ... The whole transaction was smooth and might I add the quickest time in my life that I wasn't sitting in a dealership for hours ! .. Thanks again to the owner George who made sure I wanted for nothing and was treated like VIP .. Special thanks to Jenny who was absolutely amazing .. to Souheil who has some bite but harmless and took care of me well .. To Art Cianfano who wrapped me up at the end to make sure my experience was great and that I also wanted for nothing ! I'd say stop by and check them out as you won't be disappointed.. but you don't have to take my word for it ... just my happiness and my new baby I call her White Diamond .. Thanks J & S Mitsubishi! See you on my first maintenance service ! read more

J & S Mitsubishi - Car Dealers Near Me - Ewing, New Jersey

See all

Found a car I was interested in, I emailed them. Jenny Valerio replied 3-4 days later (c'mon, 72-96 hour delay in response?; red flag). I replied to this email requesting more details and pictures of the car. This email goes unanswered (another red flag). Then Jenny reaches out again as if I didn't already reply to her email requesting more info and pictures. She completely dismisses my previous request. Here is her reply: "I just wanted to touch base with you and see if you have any more questions? I also wanted to let you know that here at J & S AutoHaus Group we go out of our way to ensure you have one of the best automotive dealership experiences. Please let me know if there is anything that I can do to make your vehicle selection process any easier." ^Horrible sales associate. I'll take my business elsewhere. If it's this bad and they don't have your business yet, I can only imagine how bad it will be once I pay them for the car and have further questions or issues. read more

Stay as far away as possible from" Baldie" & his brother . Their Mitsubishi dealer is a sewer pit of the classic bait & switch & fraud which in my opinion they are absolutely one of the best at. After emailing with a pre-sales person, like they do that much in Mitsubsishi sales they need a pre-sales person many, many times not one salesperson would return my call until I figured out why. They advertised Stk # 2787, 2024 Mitsubishi Eclipse Cross with a price of $5000 in savings off an MSRP of $34585. The problems with that is real MSRP was $32580 meaning in reality they were only taking off $3000 & keeping the other $2000 plus any worthless add on junk & fees they would soak a more trusting buyer with. I found this out by putting VIN thru CAR EDGE database. Can anyone with any reasonable intelligence not see this as blatant fraud & misleading false advertising... STAY AWAY & KEEP YOUR $$$ in your pocket. Be extremely vigilant if you are foolish enough to give these guys your business !!! They Most Definitely Don't Deserve It... read more

Emailed about a car, got a response from Tony he interacted in the being via email. In person very dismissive. Wouldn't recommend him to anybody! Went over to their other location and meet Andy when I say he was a delight that is what I mean! Great personality, very knowledgeable in tune and just a joy to speak with. This is when it takes a turn the finance person (don't remember his name)was a pure ASHOLE! He turned me off disrespectful, arrogant, smug the list goes on. I left there and purchased a car from BMW dealership. If you decide to get a car from here deal with ANDY he is the best thing that happened to that place and he deserves the commission! I stand on that! read more

I love the guys at J & S. I encountered my new friend Rami. He did an amazing job on my new S63. i love the car and he made the whole transaction seem less. I recommend those guys for someone looking for something nice or exotic. read more

If you are tired of dealing with car dealers with hidden fees and haggling with price afterwards, then come here. They have an amazing selection of car (I am not talking about Mitsubishis...think Cybertrucks and McLarens), competitive prices, an a staff that will take care you. Ask for Bashir or Filip, they are the best. I recently bought a Model X from them. The initial Model X had some problems. However, they worked with me to find alternative Model X. Looking forward to buying my next car from here. read more

Almost bought a car from them, they insisted the car was never painted or in any accident. I knew it had a clean car fax but told them the car pulled and to check it out. They said it was fine, from further investigation on my part this car was in a accident that was not reported read more

I Had My eyes locked on having an Audi A3 and was looking for about 3 weeks going from dealer to dealer and nobody would give me a deal or work with me i had just accepted that I may not have the car but I kept looking at night before bed and found one of their cars and I went to the dealership next day and they got me in the car i wanted at a HELL of a good price in hours they worked with me and had amazing service overall amazing experience especially for a first time buyer like my self read more

This is not favorable at all. Upon the purchase of the Mitsubishi Outlander Sport our son had during the purchase requested and paid for two additional packages the Sport Package and the Winter Package which included Remote Engine Start start and Tailgate spoiler etc... about $1k in additional packages. They said they found a car with most of the options he wanted however they would have to put the remote start in at another time. Turned out the car they brought to the dealer had none of the options installed and they still had to order the parts but promised a courtesy car when he came in to have the packages installed Because they did not have these packages in stock they had to order them- we were assured by Anthony that this would not be a problem and would take basically one day to have it all installed. Since we have tight schedules the time down without a car was important, but they assured us it could be done in one day- or if need be a loaner would be provided. We got the call that all the parts were in- Son spoke to Henri and went over the whole list of items that were to be installed, Henri said yes yes all the parts are in..Took car to Ewing- here is the complaint- Had to go back 2 times for parts, they tried to installing 3rd party parts because the mechanic couldn't install the Mitsubishi parts properly (Mitsubishi Remote Start) KNOWING it would void the Mitsubishi Warranty and when this was brought to their attention it was denied, saying it wouldn't and that Mitsubishi doesn't offer a remote start- really? it is on the Mitsubishi website highly unlikely Mitsubishi is going to offer parts as packages and then not have them available. Tyler service manager said it would not void warranty, Ed parts manager said it would. J&S did not want to honor all the parts in the package we paid for, they did not give a battery for the 2nd spare key. A loaner car was required, however it didn't have gas so had to fill the tank- without reimbursement back. The issue with the loaner was that no one told Service/Parts the car was scheduled. Communication. Week of 4/3- had to take the car in for a engine light that said "Fuel System Requires Service"- WHAT? it's less than a month old- so Was not about to drive back to J&S so took it to Buhler Mitsubishi - and guess what the first question was out of the service dept was- you guessed it- "did you have a remote auto start installed and is it Mitsubishi or 3rd party?" responded- Mitsubishi and showed the key- they said good- because it would have violated the cars warranty if we had -had a 3rd party part installed- NO KIDDING. Sat 4/15- Drove all the way to Ewing to pick up the plates for both cars but it didn't seem right because we have special plates for the sons car. So this Monday 4/17- went to the DMV to verify the plate change and registration because there are special plates on the car- this was screwed up, DMV was pretty clear that J&S messed up the transfer plates for the registration so that going to cost additional money on our end to fix. Originally Anthony was to be the salesman on the car purchases but they had us work it over with Henri- (nice switch) who in the grand scheme of things has no business being a negotiator. IN fact Henri didn't add all the extra money for the package parts under optional accessories into the contract, he just added the additional amount paid- to the total cost of the car, so when we went back to get the packages installed- it looked like we hadn't paid for the accessories- So actually had to sit down and break it all down barney style for him and the service department could see what the dollar was and parts were-Service understood- not sure about Henri. What customer do you know that just says, "HEY pal, go ahead and add $1k to my contract I'm feeling generous today!" Really? because we just wanted too? and to make it look like it's my fault when clearly our hand writing and package call out on the negotiating paperwork is ON the negotiating and final cost paperwork! We actually called Mitsubishi to discuss these issues with them and they assured us that Mitsubishi does take complaints seriously but that J&S is an independent Dealer. SMH They didn't trailer in the car they actually drove it from Totowa to Ewing which is roughly 100 miles or 1 hr & 30 min, whichever comes first with traffic. read more

Do not trust this dealership at all. I bought a Tesla Model S a month ago, and my vehicle already needs all 4 brake pads and rotors, a new ball joint, and an alignment. I don't drive crazy, and I certainly haven't driven enough to blow through 4 pads and rotors. Around $1500 in repairs in a month of ownership! It's shady business to knowingly sell a car that won't pass inspection. Will be filing a complaint with the BBB and seeing if I have a legal case. read more

Had the worst used car buying experience at J&S Autohaus. They sold me a used car with mechanical issues that won't pass DMV emissions. When i called the sales manager Justin Drzal the day the car was delivered to report the issue he told me I was SOL. Worst dealer ever RUN. read more

Tony needs to be very happy I didn't reach over the desk and smack his whole face for lying to me and then find George J Siliba and smack him for hiring this liar. Ewing is NOT beautiful, its 2 seconds from the hood. I am a grown woman who will not waste my time or yours. I came from out of town and was very transparent when Tony's punk a$$ called me threes and texted me five ( I got the receipts and video, I'll be posting about both my daughter and I buying experience over the last two weeks what dealers were full of ish , not as advertised and who we ended up getting cars from, . Will update with link when done) times. I was transparent on what car I wanted, and my credit issues, and divorce situation, I was clear my stuff was terrible! I both told him and texted him what I had, he said no problem I can work with you and get you approved. As soon as I got there he said not I cant get you in the vehicle you want because I don't have 20-30% to put down and my credit. He knew I didn't have that based on my online application and talking to me over the phone the first time. He proceeded to say I can put you in a brand new vehicle you dont want because there are so many rebates it will look like you put that amount down. Which I guess is cool for some people .. but. Why would I agree to purchase and make a payment on anything I dont want? Why couldn't his punk a$$ tell me this over the phone? I got receipts and will be posting this all over the internet. Dont waste people's time, that could get you all the way hurt messing with the wrong person. read more

Mike Christmas is very professional! My Outlander Sport had issues and I was taking it to another service shop, and they could not resolve the problem. One of the coils went bad and it kept sending a misfire. While I am not happy with vehicle itself, I am happy with the amount of effort and time Mike put in to help find and resolve the issue. He went above and beyond. This 5-star review is only for Mike and his team! read more

I had a great experience buying my car. Price was fair, car was exactly what we wanted and transaction was quick and efficient. The problem came when our permanent license tags did not arrive. We called the day before the temporary tag was expiring to explain we hadn't received the tags and were assured that the tags were being picked up from the DMV the next morning and we could pick them up. After many calls to ask if our plates were in, and being promised several call backs that never came, we learned that our tags were not at the dealership. Someone assured us they would go to the DMV in the morning and we could pick up the tags (as they had the day before). So now we need to postpone leaving for our vacation to go to dealership tomorrow (the day after our temporary tags expire) to get our tags. Fingers crossed that they will actually be there as promised this time! read more

After receiving several calls to come in and have them appraise my trade in, I finally made an appointment. After some negotiation, we arrived at a number i was comfortable with. They had asked me to resolve an issue with the mileage due to an error at a dealer the vehicle was serviced at. The very next morning I updated them to let them know it was resolved. Had set up to come in that day to make the trade. Took half day off at work to make it happen. After i had already left to start the process they contact me and back out of the deal. This is shady business practices and poor management. Don't deal with them because they do not hold their word. I was skeptical on dealing with them in the first place because of things i've heard. Now i know for sure you need to avoid them at all costs. read more

I'm new to the area and was in need of a new car and this was by far the best dealership in the area! I've never considered a Mitsubishi before and I am a lifetime Hyundai buyer, but after visiting Davis Hyundai & Route 33 Nissan (terrible experiences) and visiting J&S Mitsubishi (great experience) I think my family may now be a Mitsubishi family. Tim, Steve and Sal we're 100% transparent about how much the car would cost, what our options were and treated my wife and I like customers they actually cared about (the same can't be said about the other dealerships I mentioned). There were no car sales gimmicks - I showed Sal the cars from the website, test drove the actual cars listed and then was actually given the price the dealership stated online (full transparency actually slightly higher because I didn't qualify for the Mitsubishi loyalty discount, but at least that was clearly explained to us). I would absolutely purchase from them again and recommend anyone buying a car in the area to check this place out. Not only is the service great, but the Mitsubishi cars were much nicer than I would have thought and are sold at a very reasonable price. read more

I came here looking for a Honda Fit. Peter was great - helpful but not pushy. He gave me time to make my decision and kept me posted if anyone came along who might have also wanted the car. I was able to have Tom at Romeco look it over before buying it. Everything checked out as advertised. All along Elie, Peter's boss was flexible and helpful. Paperwork was handled in a timely and efficient way. I drove away with just what I needed and wanted at a fair price. All in all a positive and pleasant car buying experience. read more

Tim the manager was Very Friendly and helpful Larry and his boys are awesome. They help me with my issues , got me situated in a nice outlander. I would recommend this place. The only person I wouldn't recommende is Henri he seems nice AT FIRST , he is very unprofessional , Rude , and when something doesn't go his way he will show and shift his frustration & anger to the customer even when they AREN'T at fault. As a dealer and a consultant professionalism is KEY. He almost lost my business and interest in the car. I would wish they hire someone else as a consultant Before another customer end up in the same position I was in. Part of working at a dealership means you have people' , professionalism and interpersonal skills. Which he didn't present. BUT everyone else was awesome. Great deals , I would recommende this Mitsubishi dealership to anyone interest. read more

J & S Mitsubishi - Car Dealers Near Me - Ewing, New Jersey

Dealership was small and and not up to date as other dealerships I've been too however, my parents were talking directly to the manager who was responding to us in a timely manner and working with all of our request as best as he could over the phone for both cars.Before going in I picked the car, color, and packages I wanted and I was told the car would be there on a Friday and they may have to install 2 of the items (remote start and heated seats) the next day (Saturday). That wasn't a problem for me. I said go ahead and get the car I'll be there Saturday first thing in the morning I show up and the manager arrived and points me in the direction of the car. Model is correct, paint is correct, and the keys were locked in the car. Awesome.. I went In to talk numbers and I was told by the new salesmen taking care of me (Henri) not the owner [who left me in search of another car sale ] I still needed to be priced on the accessories. This was fine except for the fact they now wanted to charge me labor for all the parts. I refused to pay all the labor because I could just go to another dealership that had the car with the parts on it already and I wouldn't pay any labor. We finally settled on 200$ in labor added onto the roughly 1,000 in accessories/packages. Rather than them selecting the official Mitsubishi packages they had me write the individual accessories I wanted on a piece of paper. This would be a mistake Henri who is now my new salesmen has decided to run my credit as normal.. turns out I have an 804 Experian and 798 trans whoop whoop .. I ask what my rate is and he pushed it off and said I don't know. Figuring he wouldn't know anyways I told him to ask the finance guy. He said for me to wait until I go back to finance. Henri and the owner told me that they don't have the parts for my vehicle and they all need to be ordered and will get there next Thursday. I can bring it in the next day on Friday for the install. I was also told I could have a loaner car. On to the finance guy, so when I sat down I asked what my rate is. He responded with let me finish up some paperwork and I can tell you. The guy finished almost all of my paperwork and ready for signatures before I finally asked again what my rate was... he responded with ," it will be 3.98". I said wow, I wish you would of just told me earlier I could of saved us all some time and used USAA who pre approved me for 2%. I could see the frustration as he looked at me. He then got up and pushed the phone towards me and walked away. He left me to set up the loan myself which thanks to USAA for being so helpful this was the quickest portion of my car buying experience. So now I have the loan paperwork faxed over and I think his name was Sal ( the original finance guy I had ) left me and I had to track down another financed who finished up the paperwork for me. He ended up being pretty nice filling in for his disgruntled co-worker. I finally got the keys too my car at about 1 pm after getting there at 8:45. They gave me the spare key which did not work. I was told by the salesman it needed to be programmed and they could do it when I come back for the accessories. Thursday I get a call from Henri and he tells me all the parts came in and I respond by reading off all the parts from the Mitsubishi website that came with the 2 packages. He said , "yes yes I they all here". I said I would be there Saturday and he said ok. I then called up the manager Anthony who originally found the car for me and double checked that all the parts were in and I listed them all in a text and on the phone. He replied with, yes yes everything that we discussed is there". I also requested to come in Monday morning because I had work and he said that was fine. Monday morning I show up at opening 8am and the service manager is a half hour late and didn't have a loaner . THe wrong parts were ordered (spoiler and remote start). Tyler (service manager) said he can put a third party remote start on and it wouldn't void my warranty .. if I was stupid I would say yes but I'm not. I called Mitsubishi who told me it would void my warranty and if they try installing a Third party bring up the contract for them refusing to comply to it. Ed the parts manager saved the day and got it installed and told me it was the right part but their mechanic installed it wrong. They also didn't want to install a part because I didn't write it down during the sale even though I paid for the package. Partially my fault, I didn't notice they added the options into the price of the car not under options/packages so they could of said I didn't get any options. Fortunately they installed it and it's the least they could do after I filled up the loaner car with gas because it had none when they gave it to me(no reimbursement) customer service was gone after my purchase. I won't be going back to j and s, not even for my free oil changes. read more

I went to the shop because I wanted to test drive a SUV to potentially buy. I let the sales person know my credit was bad and that I wasn't looking to buy right then and there. I let him know again I only wanted to test drive. We could talk numbers only if I felt comfortable in the vehicle. He insisted on running my credit to see where it was so I allowed him 1x only. After running my credit he kept insisting tell him how much I wanted to put down which I wasn't doing that without test driving. Since I didn't want to talk numbers he gave me his card and told me to come back when I had money smh. I will never go back to them. Who the hell wants to buy a car without knowing how it drives. read more

we go tired of trying to sell on the internet, got tired of all the scams. ask for george/sales manager, he gave us more than webuyanycar.com, carmax, and kbbwe searched for a car dealer who participated in kbb.com apprasial with instant cash. we were referred to j&s, they probided a lyft ride home. read more

Got a car from the dealership 4 years ago they hit me up for new one & they actually got me into a really good deal. The sale was an easy sale. Rami explained me about the car and trusted me to drive it and take it to my own mechanic to inspect it. Car super clean btw. Sal got my finance ready & great rate in less than 5 mins! I'll definitely go back to them whenever I'm ready for my third one mercedes c63 amg s read more

Bought a "used" car that was basically new, only 400 miles on it. Abe was very nice and straight forward. They let myself and my son take the car by ourselves which was nice. Most salespeople want to go for the ride to give you that added pressure. They didn't go over the features of the car but that's ok, there's not that much to figure out. I thought the price was good, about $7k off sticker. I'd give more stars but they multiple issues with this dealership. (1) Quick to push you out the door with no explanation of warranty once they have you approved for loan and agree on sale. (2) Empty promises of free oil changes were given with nothing in writing to back this up. (3) They " lost" the second key for the car. Again, empty promise by saleswoman they would get me a key. I know, from experience, if you don't get it in writing, you're not getting it! (4) Almost 3 weeks after purchase, still don't have plates/registration. When I call dealership to speak with Sal(finance guy, maybe part owner), I get, "he's busy" and "don't worry, you'll get the plates eventually!" Not what you want to hear. Car is undriveable after tomorrow due to no plates and temp expires! Thanks J & S Mitsubishi. I'm patiently waiting for Mitsubishi's satisfaction survey, I'll make sure I give a stellar review! read more

Last month I bought a 2014 Mitsubishi Outlander from J & S. The salesperson was very helpful and found the perfect car for my needs. Everyone at the dealership was very pleasant and attentive to my needs. The atmosphere is comfortable and I was treated like family. The waiting area is comfortable, and on a Saturday morning they even had a magician performing in the showroom! I highly recommend J & S Mitsubishi to anyone who is looking for honest and knowledgeable service and a pleasant car-buying experience. read more

Best decision I've made in a long time. I was so nervous and confused with all the overwhelming car information I've researched. J & S made it so simple and easy for me to purchase my car. They even checked in with me after 30 days to make sure everything was running ok. I will continue to recommend them to anyone looking to buy a new or used car. Thank you! read more

After being yanked around for three weeks by another dealer, i found a car i liked on their website and called. I had the pleasure of dealing with Art(what a great guy)in less than three hours we had a deal all worked out. I was in the car the next day. I got a 2017 Outlander Sport for less than other dealers. Got a newer car than planned and the whole experience was great they even gassed it up for me. If your looking for a used or New car go here first.You won't be sorry. David read more

i hate a pushy ass salesman on 8.1.2019 i came for a used vehicle this dude pushed a new vehicle...i did not come for a new vehicle...wasted my time only to be told i need a cosigner which i don't have!!!the hell this dude tells me to work for uber ofr lyft to make money in no time...foh....why the hell can't i get the used vehicle like i asked for...george your ad says you helped a guy get out of his loan...well they did not get me out of mines. hate that my time was wasted and my credit was ran. read more

I had a great experience here! Everyone was welcoming and walked me through the whole process!! Abe Sal and George made the process simple and easy and I will recommend anyone who's looking for a car to come here! read more

We were looking for a used car for our college kids & found a car that was right in our price range. We gave them a call & spoke to Sal Salida. We live in NY and drove over 2 1/2 hours to NJ & hoped the car was as good as advertised. We were more than pleasantly surprised. As soon as we walked in the door we were greated by a nice gentleman who walked us over to Sal who had the car ready for us to test drive. The place is very clean & neat. The cars in the lot we in great condition an we ended up test driving 2 other cars. We didn't feel pushed and Sal really worked with us since we were trading in our Honda Civic. I felt we got a fair deal on the trade in. In addition, he made the process of living in NY and buying a car in NJ seamless. With the assistance of Tim Lorang (GM who is organize, incredibly knowledgeable, efficient & so pleasant) who took care of the paper work - we were on the road back to Long Island in a beautiful car. Thanks for such a great experience & everyone we came in contact was wonderful. read more