J&S had the car I was looking for; not only were they fair on the price of the automobile I wanted to purchase, but they were also equally fair on our trade. Rami and Levent made the process very easy for me. George and the entire J&S family were extremely personable and a pleasure to do business with! Thanks again for your professionalism and for making this a seamless process. John T. read more

Eli Abifadel is the best! He patiently worked with me to resolve a problem with a car I was buying from him. He was very fair and professional, and I give him a 10 out of 10 for customer support and service. He's a credit to J&S AutoHaus. John D. read more

Red flags everywhere. Disorganized, inconsistent, and completely untrustworthy. The process was chaotic and stressful, with information constantly changing. Poor communication and zero transparency. Huge waste of time. I would strongly recommend looking elsewhere. Concerning business practices. read more

DO NOT BUY FROM THIS DEALERSHIP! I work in the car business myself and have never seen such unprofessionalism. They are liars, treat customers with no respect, and handle business poorly. IF YOU ARE THINKING OF BUYING A CAR HERE. Please do not! Take it from someone who is in the car business. read more

What a horrible experience. Everyone was so rude and pretentious. Don't come here They get most their money from YouTube views and TikTok. Horrible customer, Experience. read more

Just another sleazy used car dealer. Had a deal with them and they sold the car on me. Buyer beware.

This review reflects only my firsthand experience and the documented facts surrounding my transaction with JS Autohaus. I have timestamps, texts, Porsche inspection reports, and witnesses supporting every detail below. I sold my 2018 Porsche Boxster S to JS Autohaus, and my experience was nowhere near the professionalism and transparency they present online. After they arranged transport, communication became unreliable. Several of my calls went unanswered--including one day where I called five times--and many texts were answered hours or days later. I even had to rely on a Tile hidden in the car to track movement because updates were inconsistent. Before the car was even shipped, there were avoidable delays because their acquisition specialist, Matt, repeatedly sent my sale documents to the wrong (misspelled) email address, even after I told him I hadn't received anything. Instead of verifying the spelling or copying and pasting the correct email, he continued sending documents to the wrong one, which wasted two days. When the car arrived in New Jersey, JS Autohaus claimed it "might have water damage" based solely on an odor. The car lived in a garage in Las Vegas--one of the driest climates in the country--with zero moisture issues in my four years of ownership. Despite having no contractual obligation to allow any third-party inspection before payment, I agreed because I had nothing to hide. Instead of completing their standard in-house intake, JS Autohaus insisted on taking the car to a third-party Porsche dealership, which delayed payment by two additional days. Matt called me directly to ask if I was okay with waiting until Friday's Porsche appointment for payment. Again, I agreed because I had nothing to hide. If I had been hiding a defect, I certainly wouldn't have voluntarily approved a third-party manufacturer inspection before getting paid. The Porsche inspection found no mechanical issues, no cosmetic issues, and no water damage. It confirmed the worn tires and brake sensors I had already disclosed up front. The only new issue was a failed Bose amplifier--an electronic control module that did not fail in my possession and is unrelated to any mechanical systems. Despite this, Matt repeatedly attempted to classify the amplifier as an "undisclosed mechanical defect" covered under their contract. The amp is a MOST-Bus electronic control unit with no moving parts or mechanical linkage, something even the GM, Jean Saliba, eventually admitted on the phone when he said: "Yeah, this is an electronic part." Yet Matt later texted that "something mechanical caused the amp to fail," which contradicted Porsche's inspection, contradicted the GM's admission, and contradicted basic automotive principles. JS Autohaus then pressured me to cover the entire $2,600 replacement cost. I refused. I still offered $1,000 as a goodwill gesture--despite having zero contractual or factual obligation to do so--but they rejected it. Their "compromise" was that I should pay the entire $1,700 part while they paid labor, which was disproportionate and unsupported by the contract. When I said they could return the car if they didn't want to honor the price, I was told I would have to pay return shipping. My understanding of UCC standards is that once the buyer accepts delivery, moves the car, and initiates inspection, the seller is not responsible for return shipping unless they breached the contract--which I did not. Porsche confirmed I disclosed everything accurately. During the call with GM Jean Saliba, I clearly stated how unhappy I was with how this was handled. Jean said they were unhappy too. When I repeated that the amplifier is electronic, wasn't defective in my possession, and isn't covered under their "undisclosed mechanical defect" clause, he admitted it was electronic--then told me I "should be paying more," which made no sense given the inspection results. When my boyfriend pointed out that the issue didn't exist at pickup and that their behavior didn't match their public persona, Jean talked over him. When my boyfriend mentioned their videos and branding, Jean hung up on us. After all the delays, shifting explanations, contract twisting, and pressure, I ended up taking a $1,500 loss from the originally agreed price simply to end the ordeal. This loss was entirely due to their misclassification of an electronic component, refusal to honor the contract as written, internal communication failures, and unwillingness to accept responsibility for an issue that arose after transport, during their chain of custody. Nothing about this experience aligned with the fairness, integrity, or customer-first values JS Autohaus promotes online. Instead, I experienced poor communication, sloppy handling of paperwork, misrepresentation of technical facts, inconsistent explanations, pressure tactics, and unprofessional behavior from management. This review is a documented and factual account of how my transaction unfolded. read more

Most Horrible people inside and out as well. Do not buy the cars from them. They are not paying the money to the drivers, they make them haul the cars coast to coast and never paying. They are lying, you will find out that they made you pay a lot. Do NOT BUY THE CARS FROM THE, KARMA WILL COME TO ANYONE NOT TODAY BUT TOMORROW!!! may be you get lots of money today but tomorrow you will rotten as sewer Rat! read more

As someone who works in the business, I've never been more disappointed in a dealer. PLEASE DO NOT PURCHASE A VEHICLE WITH THEM. My fiance and I both work in the auto sales business and this should have been the smoothest transaction possible, and instead it was the worst I've ever experienced. We inquired on a vehicle, left a deposit and asked for confirmation on wether we could use our own credit union since we already had an approval. We have texts from our sales rep Max confirming this, so we got the loan from our credit union and send the info over to them. They then flip and say they will not proceed with our credit union without the funds up front? We didn't feel comfortable doing so, since that should not be the case for an option contract. They were forcing our hand to go through their financing and run credit. We finally accept and proceed with the credit process, they had got the approval (we verified with the lien holder ourselves) and they came back to us with "we need to put 10k down to proceed" when we were approved with 0 down per the lienholder. We opted to put the money down since they already had our deposit. Then they required it to be wire transfer. We were open to that as well and then more issues kept coming up. There were miscalculations with tax %s and DMV docs fees. And finally at the end said we now needed 60k down which was more than half the vehicles cost??!! Every time we called out the dealer for their lies and malpractice, they would just respond with defensiveness and rudeness; especially Abe in Finance. We agreed to work through every bad turn they gave us all to finally be told they sold the vehicle to someone else! They then tried putting the blame on us! PLEASE STAY AWAY, everything was set up for this to be the smoothest transaction and its bed the worst i have every experienced. They have no customer service and are the definition of sneaky scummy used car dealerships. read more

They pretend on George's social media that they are this great company that does everything for customers and can't even call one back. Three times I've called and messaged and I even drove two hours and no help at all. I remember in the 90's this dealer had a bad reputation and thought George had fixed that. However, same things. Somethings never change. read more

Very Bad Dealer Jenny Valerio and Levante sold me a car with the condition of sending my title in no longer than on week there has been 10 days and no news. Do they really need more that time? read more

Went there on Friday to look at the 2020 Aston Martin Vantage and it was clean. Price was 91,000 which was higher then what I wanted to spend I was hoping to get it to 88,000 but George said he couldn't do it which was unfortunate, but the car was very clean and I really wanted it and I'm a big fan of George so I guess he knew that because George offered me a kiss on the lips if I paid asking price. I originally said no because I am straight man but I thought it over and I took his offer he tried putting his tongue in my mouth too but I managed to avoid that so just a nice kiss and walked out for 91,000 Really a great dealership read more

I have been trying to get pictures of a vehicle they have had " incoming " for 4 weeks Each week they give me a new time frame of when they'll have it, has been an absolutely ridiculous experience Stay far far away read more

Great buy! Awesome costumer service. Very smooth transaction, great selection of cars read more

place has a car listed for 11295 call to come in to purchase cash, they tell me there a 995 dealer fee and an additional 495 temp tags fee, so expect whatever price online to be an additional 1500 extra, and the car i looked at was severly overdue for a major engine component that was never done that history shows but they dont care because its a "nice vehicle" read more

Horrendous customer service. They asked for a deposit so nobody buys the car which I did. Every day I was the one asking for updates and they say they're "too busy" with other customers. Every day I was calling and texting to see what was going on with the sale just for them to tell me a WEEK later they sold the car to someone else and they blamed it on me saying "they waited a week with no response". Keep in mind I paid $375 out of pocket to get a pre purchase inspection just for them to sell the car to someone else. Every day I was texting and calling to see what was the status of the sale with barely any response. Horrible customer service. I chose not to listen to the bad reviews but they were proven right. read more

Shout out to Rami and George for my new to me 2018 F80 M3! Quick and easy process. Such cool dudes to work with. read more

J & S AutoHaus - Bmw M3 - Auto Repair Near Me - Ewing, New Jersey

Absolutely terrible customer service. Rami from their sales department was supposed to be my "salesman" and help me with a deal. After running my credit and because it's less than perfect, I got a generic response from him stating, "they want a co-signer" and ghosted when i continued to try to and work a deal under unfortunate circumstances. Also Zena Nova, part of their internet sales marketing team, decided too that since my credit wasn't up to their standards to stop answering messages. I will make sure to never step foot in this establishment and spread the word to all of my patients and people that I know to steer clear of this company. GO ELSEWHERE!! read more

I called looking to buy a Model Y they had in stock on their website. The call was answered by a salesman who seemed to be in a rush or simply couldn't be bothered to work out a phone deal. When I provided the stock number, he told me it was still available but rudely asked, "What do you want?" When I mentioned that I was looking for a quote and needed the car transported, he asked me for the tax percentage in Florida instead of taking two seconds to provide good service and look it up himself. After I googled and provided the tax rate, he gave me a price, which I requested to be sent to me. After hanging up from this unprofessional salesman, he texted me this exact message: "Sorry, I was doing the deal for you and I just found out Thjs car sold" What a waste of my time. The only reason I even called here was that I found George on social media and expected him to have a semi-professional crew working. I was sorely mistaken. read more

I've purchased cars online for the past 10 years to be clear. All have been luxury vehicles and I have to say, this was by far the worst customer service experience I have ever had buying a car out of state. It was actually laughable how poor the customer service was with this dealership and I'm really upset with myself that I didn't search reviews on the dealership before pulling the trigger on the car I purchased. I will say, the car itself appears to be in great condition and I have a post purchase inspection slated for this week, but the entire process went so poorly that I must add to the long line of people who have had negative experiences with this dealership. For the entire deal process I had to chase and call and text my sales person over and over again for every single piece of info, and I truly mean EVERY SINGLE PEICE OF INFO. Every single time I finally got "someone" on the phone they always gave me this excuse about being busy! As if the people looking to purchase a car from you don't work full time jobs? As if none of us have kids or responsibilities as well? It's a completely unacceptable excuse. My specific sales person didn't understand the tax implications related to an out of state buyer so he tried to send me a Bill of Sale with 8 percent tax. When I questioned him on it he gave me some BS excuse about adding 2 percent for financing which still made ZERO sense, then I had to wait almost a week for him to send me an updated bill of sale. This is something that should be amended in 2-5 minutes. I only got two 30 second videos of the car that I was buying site unseen, even though I asked multiple sales people at the dealership for more pics and videos of the car. I'm pretty certain this was done to avoid showing me the true number of imperfections on the vehicle. Again I want to make it clear I am not questioning the quality/pricing of the car because this particular car is in great condition and was fairly priced. However the customer service was by far the worst I have ever experienced and was so poor it really soured the entire experience. I would highly recommend this dealership provide additional training to its sales force so that they understand how important customer service is in buying a vehicle. This is such a large purchase for most folks and this dealership acts like they're selling socks and toiletries instead of luxury cars. So strange and disappointing. read more

I'm confused about this dealership. I found a car advertised on their website. I called and worked out the deal after several communications. My trade was valued and we had an agreement. It got late in the day and the salesman told me the car was mine and in the morning the final details (deposit) would be completed. The next morning, I didn't get a call so I reached out. The salesman tells me that there is a problem...... they don't have the title to their car. He tells me he will call me later in the day. I call for an update at the end of the day and he tells me he will find out what's going on with the title and will call me the next day. Meanwhile, 3 different salesman text and email me to sell me the same car. I call him the next day at around 11 am. He text me saying it doesn't look good.....the car may have to be sent back.??..... I sent a few messages to the owner on social media and never received a response. Thus...... my confusion and my 1 star review. I would love to report good news. Lets see if this gets resolved. UPDATE: Received some good news. Il update and increase stars once transaction is complete read more

the sure do have the right cars to sell and it seems like they really care 5 stars just for that read more

Wow 2.5 stars not surprised. A business that exposes the general public to dangerous conditions on the road so their drivers don't have to pull into their business to deliver whatever garbage used cars they salvaged this week. read more

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Beware of this Auto Group. Prices are on point. BUT, you will either need new tires or new brakes or both tires and breaks 1 month after you drive off the lot. If you call them, they disappear. Furthermore, they sell me a warranty for $8k and its a warranty company called Continental Warranty but tell you its a 100k mile Land Rover Warranty. I find out later that this is the 2nd worst warranty program next to Carshield. Just had a $5500 repair and Continental is picking up $1500 of it. Continental will not pay for any factor parts. Instead they want to over night the shady parts they have to the dealership. Lesson learned. Never buy a certified used car from anywhere except a real dealership. read more

Untrustworthy and very shady. Continually canceled my inspection appointments for the vehicle they were trying to sell me. read more

J & S AutoHaus - Notice he avoided the question. - Auto Repair Near Me - Ewing, New Jersey

These people are violating consumer protection laws, do not buy a car here. They give deceptive quotes and claim you can get 0 down to bait you into buying. Then they run your credit change the terms and tell you you can't get approved anywhere else because you destroyed your credit applying at other places. this is a lie don't believe them. I'm suing them. When I told Tony they're breaking the law, he called me crazy and said "you must be smoking some good shit" he's an unprofessional idiot. can't wait to show this to a judge. read more

J & S AutoHaus - Auto Repair Near Me - Ewing, New Jersey

We bought a pricey vehicle and were promised a second key fob. Even the Mercedes dealership they work with heard them say it. Surprisingly, every time I reach out to talk to the man that would pay the dealership, he's not available. I have left multiple messages and have been ignored! read more

Nice cars atrocious customer service, I purchased a vehicle back in May 2025 it's now Sept 2025 still haven't received registration or Tags. Dealer stated two months after they were paid from Navy Federal that I couldn't have my vehicle on my business insurance, this is the same insurance I provided at the time of purchase to drive Off the lot. To me they just wanted to get paid because it's no way 2 months later you tell me you can't accept my insurance after you were already PAID for the vehicle. ( 2 months later).... I was informed by finance and sales to cancel my current policy which is a commercial policy with several vehicles on it and get a personal policy & that's the only way to get the vehicle registered. Dealer refuse to file the necessay paperwork to register the vehicle in the business name as instructed by Navy federal. I was charged for title and tag even with me providing my own. JUST A COMPLETE RIP OFF Their attitude was simply **** you even with it being their ERROR ! Nonetheless i spent unnecessary money for their ERROR ! HIGHLY WOULD NOT RECOMMEND read more

called dealership every other day for a week on a vehicle they had posted spoke to 2 different salesman one of them being Jenny. I was told by both that once the car was on the lot they would text pictures of the car to my cell phone and have a sales manager call me. Even after this I continued to call. Never received pictures of the car or a call back from anyone and they sold the car. Was lied to twice and had to call so many times to get any info don't trust this dealership read more

We had a great experience purchasing a 2023 Rivian R1S from Justin @ J&S. Being that we live on the other side of the country and we're spending a large chunk of change, we were a little apprehensive. Justin made the whole process extremely easy--and fun! He was super communicative, detail-oriented, and prompt! We greatly appreciated his assistance throughout the purchase process and even after helping coordinate pick up with transport. Justin went above and beyond and we couldn't be happier with our purchase. I would 100% recommend Justin to anyone I know who is interested in a vehicle. J&S was transparent and easy to deal with and prompt with their document/title processing. Thanks again for everything and keep up the great work! read more

Contacted the dealer over 5 times inquiring about a vehicle. Was ghosted throughout the day and when they were about to close I texted the sales guy and he said they are selling the car as we speak. I called back the next day and was told it is still available after I confirmed that morning if it was sold or not and he said yes the deal went through the night before. Too many red flags and shadyness from a non franshise dealer read more

J&S Autohaus is an awful bait-and-switch sleazeball dumpster fire. I showed up and what was in front of me looked nothing like the pics online. Misaligned bumper, broken reflectors, broken side view mirror, long scratches in the paint. On top of that, the car didn't have a license plate - so they sent out one of their techs, who haphazardly drilled a temp plate onto the trunk at like a 15° tilt not even close to level. I complained about all of this and was told "it's a used car!!! What did you expect?". Save yourself the time and headache read more

Do not buy from this dealer! Shady salesmen who try to scam customers and very rude. Sold my poor old grandma a car with all these extra fees and charges and the cars engine blew up not 3 weeks after she got it. When we called them to take the car back they told us to kick rocks and cry about it! SO UNPROFESSIONAL, i can't believe they are still in business read more

Legit the best selling experience I've ever had. Submitted a request for an online quote, got a call within a couple hours. Guy confirmed their offer, once I got there, owner agreed to it and whole transaction done in 30 min. Just phenomenal service read more

J & S AutoHaus - Auto Repair Near Me - Ewing, New Jersey

J&H Autohaus is quite the enigma. They sell ultra-luxury cars that range in price $100K - $400K, yet they haven't shaken their slimy, used-car salesmen origins. I would not recommend this place to anyone who wants to be treated professionally or wants a customer-oriented friendly experience. I will give this to them, they do have a tremendous assortment of cars, ranging from Ferrari, Porsche and McLaren, down to everyday basic cars. This place is located in a very sketchy area called Ewing, which is basically Trenton, but I still took the chance when I was interested in a $100K+ Porsche they had. I met the salesperson, a very young man with barely any experience, yet he had the most unprofessional approach. You can tell that he was never trained in selling high-end luxury cars, rather he just reinforced the classic "used-car salesman" stereotype. I asked him if I could see a few cars that I was interested in, and his answer was "I am not going to show you every car, so you need to walk around the lot and come back to me when you know what you want." I just told this guy that I am interested in more than one car, yet he had no interest to help me. I asked if the cars were even open to look at, and again, he says "I am not going to open every car for you." Which I never asked him to do, just two or three different vehicles...but that was too much work for this guy. Honestly, I just had such a bad feeling about him and the dealership, I told him not to worry about it and I got out of there. I have never purchased a used car in my life, so I was not expecting the same experience as a Porsche or BMW dealer, but this was like dealing with a the high-school flunky who has no idea what he is doing, let alone how to handle high end car buyers. I am going back to dealing only with professionals car people who know and love the cars, and the people who want to part with their hard-earned cash for them! read more

I bought my Rolls Royce Dawn from George and Rami a few weeks ago. everything was handled very professionally! They delivered the car to the local Rolls dealer for a PPI, discounted the price for the items needing minor work as detailed by the Rolls dealer, arranged the shipping of the car to my home in Florida, all perfectly. True gentlemen and professionals. Basir, who sorted out the details was likewise a pleasure to deal with. I am confident I will be buying more cars from J&S. Thank you! read more

The worst customer service I have ever seen. Bought a Audi Q8. When the car arrived the bumper was damaged (never disclosed), floor matt was missing, 1/2 tank of gas. Spend $75k and they dont even buy replace a missing floor mat and fill the tank? Anthony in sales when I called about the bumber he said it should just pop back in? Brought it to Audi and the entire bumper trim needed to be replaced $2500 Two weeks later the black trim around the windows start to flake off. Brought it to Audi, apparently the window trim, rims, front and rear bumpers where pained after market! Never disclosed!!! Window trim replacement $3500 Spoke to the manager and he said I was out of luck. I would never buy a car from these clowns! Absolutely the worst dealership! One star is being generous! Stay Away!!! read more

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NEW Complete and utter scammers. Kings of the bait and switch. We drove 3 hours with check in hand to purchase a suv. Upon arriving and actually seeing the vehicle it was obvious it was just for show. The car was beautiful down to the tires but it stunk like it was in a bad flood and it had obvoius major mechanical issues. The salesman, Justin, pretended he couldn't smell it and swore the mechanical issue just happened. He then offered us a much cheaper version of the same car with multiple scratches, tears in the leather, more mileage and a smaller engine FOR THE SAME PRICE! Needless to say we walked out and ended up buying from a reputable nearby dealer. They try and get you there, money in hand, hoping to con you into a bad deal. Avoid these scumbags at all cost. read more

So...I found a vehicle this dealer had....and I was interested in...I called and Inquired....(I am in california )....when inquiring I asked the 1st person if the car was CALIFORNIA CARB compliant....and the 1st salesmen really didn't know or had the info...I then reached out to the IG famous GEORGE SALIBA...in the inquiry...he then directed me to another salesmen by the name of SEIF...I then spoke to him and asked him the same and was told YES!!! it is...I told him it was imperative because I am in california and wouldn't want to buy a vehicle that couldn't pass ca emissions....he then assured me yet again it was......so after a few days of talking back and fourth and asking questions I was made to feel like it was all good and to go head a proceed with a credit app with my bank and let SEIF Know that I was doing so....after getting approved I wanted to shop rates so I applied with another bank as well as J&S auto haus...(that's 3 total) after choosing the best rates I then asked AGAIN to make sure and was told YES!!! the car was CALIFORNIA Carb compliant and was then told I can get a Inspection done by a third party to make sure...they sent me a link to lemon squad ...after looking at thier reviews I decided not go with them as it was not good reviews at all!!! So I went with my own inspector ...I then texted SEIF and explained to him that I would be having an inspection done the following day and if all went well I would be overnighting the check to them to finalise the deal so please dont sell the car ...i was ASSURED again by SEIF that wouldnt occur ...the next day I get a call from SEIF saying the inspector called him and was on his way....about 30 mins later I get a call from the inspector saying there was a problem and the car was SOLD 2 hours ago....I said wait wat ..??? Wth is going on....he then said GEORGE would call me....he called me 5 mins later and tells me THE CAR WOULDNT PASS EMISSIONS... I then asked why would u guys lie to me this entire time and allow me to run my credit etc if u knew the car wouldn't pass and all of this would happen...GEORGE then tells me it's OK I'll make this right and SOURCE u one...after going back and fourth a few days EVERY SINGLE car he showed me was 5 to 20k More then the price AND BUYERS ARGREEMENT he sent me!!! I then ask him so basically either I have to PAY MORE MONEY or I have to take a UNESSASARY hit on my credit for no reason!!!! SOUNDS LIKE..when all this could of been avoided by at least 1 person at that dealership would of been honest!!!! I have text messages to prove all of this so I'm sure when george sees this he will try to dispute it but she bottom line is he and all his SNAKE ass salesmen knew the entire time what they were doing !!!! STAY far away from this place as they WILL LIE TO U AND PUT U IN A BAD SPOT!!!!!! IF NEED BE I WILL UPLOAD ALL THE TEXT OF ALL THE LIES so please don't say this didn't happen george as I will make u look like a liar AGAIN!!!! BE AWARE PEOPLE! read more

Bought a Toyota FJ Cruiser from this dealer in October. I specifically asked about rust issues when talking with the manager. I was told the car was "clean" and "no rust problem". In January the rear stabilizer bar fell off from the rust. When I had it towed I was informed that the rust was painted to hide the issue. The frame was completely rusted out and needed to be replaced. The manager lied to me. And they sold me a car which was NOT safe to drive. I am fortunate that I was not in an accident. Do not trust this dealership. read more