There isn't a PF Chang in the Harrisburg area, so I look forward to dining at this location when in the Lancaster area. Late afternoon, early dinner, it's not crowded, and no reservation is needed. I looked forward to the veggie spring rolls as an appetizer, but unfortunately, they were bland. My hubby did order quite a few other appetizers that were excellent: edamame and dry-rub Northern-style spare ribs. Shareable sides: spicy but delish Kung Pao Brussels Sprouts. Veggies to share: asparagus My yummy entree: Sweet & Sour Chicken with fried rice. Our friendly and attentive server, Courtney, made our delivery experience enjoyable. read more

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We tried this restaurant while on a road trip. The place was clean, the service was good, and overall the food tasted good. My children especially enjoyed their meals, which is always a plus. However, I did have an issue with my order. My meal came with fried rice for an additional $4, and I asked for chicken fried rice. The waitress ended up charging me for a full chicken fried rice entrée instead of a side. There was no clarification that the included fried rice could be white, fried, or brown, or that adding chicken would turn it into a separate, much more expensive item. As a result, my meal ended up costing nearly double just for adding chicken to the fried rice. When I brought it up, the response was simply "sorry," with no real resolution. Clear communication about menu options and pricing would have made a big difference in this experience. read more

I get it; it's late at night and you want some Asian food and this place seems to be the only one open, in all of Lancaster, but heed my warnings; don't do it. What happened to PF Changs? Back in the day, they used to be SO good. Weren't they the first restaurant to have those lettuce wraps, to scoop up that perfectly seasoned ground chicken? Pork dumplings with savory chili sauce, as written on the menu. Pork dumplings arrived and waitress, pours the "savory chili sauce" on top. I'm gasping for water; my throat is burning. HELP! Thinking about this experience now, I'm laughing - but back then, this was No laughing matter. I scour the menu to see if it mentions anything about the sauce being poured onto the dumplings. It does not. I asked our waitress about this and she says, that's how we always do it and did she just roll her eyes at me? On the bright side of things, PFC's wonton soup, loved it. A subtle broth that warms the soul (almost made me forget about the eye roll), steamed shrimp, wontons and slivered mushrooms. read more

Great service. Our server was a nice young man. Manager was friendly and out there helping the staff. Ambience, clean restaurant. My problem is the corporate cooking instructions they have to follow to make below average Chinese food. I got the chicken and broccoli, the most basic basic BASIC dish you can order at a Chinese inspired restaurant and I probably would rank it below Panda Express. The chicken was cut too thick and PF does NOT velvet the chicken so it was dry even though it was swimming in sauce. read more

P.F. Chang's - Chicken with Broccoli - Chinese Near Me - Lancaster, Pennsylvania

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Went in for lunch and not busy on a Monday. Server was friendly and attentive. She brought us a refill on our drinks before we had to ask. The food came out quickly. The egg drop soup was good but not authentic. I haven't seen carrots added before. Egg drop soup usually consists of egg, scallions, and chicken broth. The beef was fresh but they drenched the lo mein (noodles) in sauce so it overpowered it. The lo mein noodles came plain too. I thought it was going to have vegetables with it but it didn't state on the menu, oh well. The atmosphere is nice with high ceilings and murals painted on the walls. There is a bar area as well. Overall, definitely westernised Chinese food but it is tasty and fresh. read more

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Average noise level was 78 dB with max of 87 dB. The OSHA threshold requiring hearing protection is 70dB. We aborted our visit.

This P.F. Chang's delivers exactly what the brand has built its reputation on: a consistent, polished dining experience with a menu of recognizable Asian-inspired favorites. The dishes are well-prepared, presented neatly, and taste just as expected. The lettuce wraps, Mongolian beef, and lo mein are standouts mainly because they taste the same here as they do at every other P.F. Chang's, which is part of the chain's appeal. The atmosphere is sleek and contemporary, blending the energy of a modern bar with the refinement of an upscale casual restaurant. Service is efficient and professional, though it leans more toward polished than personal. The restaurant is always clean, seating is comfortable, and the pacing of service tends to be steady even during busy times. You don't come here for surprises, you come because you know exactly what you're getting: solid, flavorful food in a stylish, dependable setting. Whether for a weekday dinner, business lunch, or casual night out, this P.F. Chang's meets the brand standard across the board and remains a reliable, easy choice for consistent dining. read more

Dinner for 2! My Wife ordered her favorite the New Spicy Orange Chicken? A spicy take on a classic! Lightly battered, sweet and spicy citrus chili sauce, fresh orange slices I guess their New meant you had to tell them you wanted spicy because although it had the orange chicken flavor and a slice (as in 1 slice) of orange it wasn't spicy at all. I ordered the Chang's Spicy Chicken w/White Rice Signature sweet-spicy chili sauce, green onion I ordered it mild! Here's the kicker I had to ask my wife to taste it because I thought they mixed up the order! Mine was way more spicier than hers and I told her that it had a sweet orange taste to it. I've had Spicy Chili glaze before but this left both of us a bit confused! Modern Day Restaurant setting with Wood & Metal Tables Dark accents and Dimmer lighting but nothing that hinders your view. Aiden our server greeted us and took our drink orders. Mango Ice tea unsweetened but you can taste things of mango it would probably been more prominent tasting I'd we added sweeteners but we wanted the unsweetened. Still Service was good, food was hot but needs to be more defined. Not sure if the Kitchen got it right when putting that one slice of Orange in as a defining statement! read more

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If you're serving the equivalent of Sysco meals at least make sure you're covering the hospitality part of the business. Our reservation was for 7:00 specifically for a "Birthday" as selected on the reservation website. I confirmed with the host after our meal that by designating this, your waitress/waiter should check to see which of the 3 desserts you like, and they will surprise you with a dessert on the house, and a bottle with sparkler. They did not, as we watched another waitress serve 3 birthday surprises to other guests. VERY disappointing especially because this dinner was specifically part of a Birthday celebration. We understand its complementary, but totally disregarding the occasion was a complete and total disappointment. We were sat a few minutes after arriving for our reservation, noodles left on table, drink order taken pretty quickly, appetizers ordered after drinks arrived, appetizer came and our waitress checked up a few mins after to make sure it was okay. Not bad.. the rest of the night not so good. Waitress checked on us about our satisfaction with our appetizers, then we ordered our entrees. After this our waitress basically checked out. We received our entrees from a different waiter (not a servers assistant) who told us to let our server know if we needed anything. Instead of checking on guests like you'd expect, we had to flag down our waitress for a drink refill after she walked past numerous times without checking on us, but checking on the tables around. Fine I understand its busy, no problem if the drink actually came. Completely finished eating before even a mention of the missing drink from our waitress, I said it is okay it is too late but she brought it anyways and said it was on the house. Nice a free drink, but not nice receiving it after you've already finished your meal 10 minutes after having placed a simple drink refill (house beer). I was already expecting the Birthday celebration to be forgotten leading up to this, clearly they did not care. Girlfriend flagged down waitress and ordered a dessert, I did not say anything because I still expected the Birthday surprise regardless, nothing came except the bill. This was the first time in my life I have ever tipped 5% on a dinner. The food was mediocre, the atmosphere was of a step up from fast food, the hospitality was no good, attentiveness was not there, and the overall experience will lead us to never go again. Our first experience was decent, but this experience today was disappointing to say the least. Birthdays only occur once a year, and the planned surprise was disregarded. Paying for an experience like this will not be something I will be doing again. UPDATE: I did not realize it until today, but the waitress also did not give my credit card back. This was 4 days ago, they did not even bother to reach out (they have my email, phone number, and full name). It has since been reported stolen, luckily no purchases were made. read more

Will the service was great friendly the food was terrible I got the sesame seed chicken and it was a cross between eating cardboard and I don't know what read more

DIRTY , service was lacking. Bar, seats aaand everything around us was sticky. Had a drink and left

Yup- wish I would've read the reviews before going.. believe them, place was awful. Service from tje begging was awful, food was overly salty and pretty awful read more

This restaurant has a great ambience. It is upscale Chinese/Asian food. There is a bar where you can sit and order drinks. Service was a bit slower than I would like. It took about 20-25 minutes to get the food at 9PM on Saturday. By the time my entree arrived, I was starving. Vegetable spring rolls were a 6/10. I appreciated the crunchy white things on the bottom of the spring roll. The sauce tasted like some variation of honey mustard? Not sure but it was not good. Singapore rice noodles were a 7.5/10. The server recommended it because she said it was one of her favorite dishes. However, I should've just gone with my classic Honey Shrimp. The curry was tangy, I enjoyed the crispy bits on the top, the chicken was not too dry. I would recommend this dish if you are a fan of rice noodles. Of course, it is not authentic to Singapore, but this is PF Chang. We finished our dinner off with a bowl of vanilla ice cream. The ice cream was much better than expected - it was vanilla bean and you could taste the vanilla bean. Ice cream was 10/10. The fortune cookie at the end was a nice touch. :) read more

P.F. Chang's - Vegetable Spring Rolls - 3 Count - Chinese Near Me - Lancaster, Pennsylvania

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The food was good but the service seemed rushed. We ordered three courses dining experience however it was served as 1.5 course as we got our salad and lettuce wraps at the same time. Then while still eating those our main entree is brought to the table. This location was louder then others and you could not communicate with other due to noise level. It was not busy as we were there on Saturday afternoon 2pm. read more

Came in for dinner about 7:45 PM, sat at the Bar for almost 10 minutes and never saw a sole. So we got up and left. I mean no greeter and no one at the bar. Table and bar seats un bussed and tips left in open. It's like someone quit mid shift. read more

I asked for a kids chicken meal and instead of giving me the normal chicken and rice they gave me really sweet honey chicken and it was not good tasting kind of tasted like old rotting meat and I did not enjoy it the service took a while and it was just not a good expierence not coming back wouldn't recommend read more

One of our more favorite places to stop for dinner or a late lunch after shopping at the Lancaster Outlets. We stopped in for dinner around 4:30 and had to wait for about 20 minutes, they do take reservations which delayed our seating. Once seated we had a young gentleman as our server, he was great, very friendly, attentive and explained a few dishes we were considering. Our food arrived hot, well presented and extremely flavorful.... No complaints .... In our area we have the local Chinese restaurants which are way below an edible standard, this is why P.F. Chang's is our place to go ... Side note, we did notice the interior needs some attention, lights out, missing a few glass fixtures and some flooring needs repaired. Again, a pleasant dining experience. read more

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I'm a big P.F.'s fan and don't get to visit very often - didn't know there was one in Lancaster... had to check it out while poking around town with my Daughter on a Sunday afternoon. We arrived around 4ish so no problem with seating - place was probably at 50% capacity. Ordered one of my faves - Lettuce Wraps w/ chicken - as an app (honestly I could have those as a main course;) . My Daughter ordered Orange Chicken & I went with Chicken Pad Thai. Both meals were well prepared & tasted great. Service was great as well - have yet to have a bad experience at a P.F. Chang's! Highly recommended! read more

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Hubby loves the food at PF Changs so we stopped in the Lancaster location for some grub. We were able to make a reservation so that's a plus. Plenty of parking. As usual we enjoyed our food. Mongolian beef is a favorite of ours. Service was good. We will be back. read more

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Food was mediocre. Service was terrible; my husband's meal came out 25 minutes after the rest of the table. Your MONEY would be better spent anywhere else. Nice ambiance but our meal was overpriced and forgettable. read more

Seated us quickly. Booth off the bar. Menu arrived after 3 minutes. Ordered Egg drop soup. No taste, no seasonings at the table? Spicy chicken with white rice. Some sauce over the chicken and rice. yes it was seasoned but missing something. I drank all of my sprite. Waited for server for refill; then the bartender came over and asked if I want a refill. Very poor service . I wont be going back. read more

Very disappointed, I got the honey chicken and fried rice. Both disgusting rice was warm not hot had no flavor and the chicken .. you wouldn't of even known it was honey chicken tasted like nothing and was spongey. 0/10 I threw everything away. read more

Terrible service and the general manager was very rude. Used to be great but even the food isn't as good and the place was dirty. Never again at this location. read more

The food was amazing! Courtney was absolutely incredibly fantastic. She needs a raise fr fr. The lighting was immaculate to fit well with my sweet and sour chicken. Again Courtney was the best waitress I have ever had. She deserves more! All around perfect read more

P.F. Chang's - So Much food!!! - Chinese Near Me - Lancaster, Pennsylvania

Food we really good, service not so much. We ordered 4 different entrees and an appetizer. All of the food was delicious. The restaurant was not busy at all and still the service was terrible. I would definitely go back, maybe we just had a bad server that night. read more

I love PF Changs despite their prices being a little high for what you get. I was dying for sit-down, in restaurant dining, so off we went. I'm a little surprised that with the huge courtyard in front of this restaurant, they didn't find a way to have outdoor dining. Inside, they are keeping diners distant, but that means there's waits for tables and the dining room looks empty. The service is okay. We waited for drink refills. Things came out in an oddly staggered way but it worked out and we enjoyed our meal. Get the calamari, it is fantastic. And the Korean Bulgogi Steak. The potatoes that come with it are sent directly from heaven. read more

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Food was fine but the staff was just off at the bar staring at their phones the whole time. I had to get up to get stuff myself because our waitress couldn't take her eyes off her phone. Watched the manager walk past them multiple times too. Completely unprofessional. Will never come back to this location read more

I've never eaten at a P. F Changs before, but I decided to give it a try. I was in Langcaster PA and decided this was the time to sample PF Chang's entrees. Via the Take Out entrance I purchased the Beef with Broccoli with white Rice, the Seasame Chicken with Brown Rice and the Spring Roll with dipping sauce. The Spring Rolls were decent. It tasted pretty good with the dipping sauce. The Beef in the Beef with Broccoli was OK. The white rice, however, was dry. It was not moist, the texture felt like rice from the day before. There was no moisture in it. I'm afraid the Seasame Chicken suffered the same fate. The Sessame Cicken itself was not bad, it was the better tasting of the two entrees. The Brown Rice was also dry, it was not moist. Consideration should be given to the preparation of the rice in the meals. The meats were not bad, but the rice felt like it was old, not cooked the same day the meal was served. This was the first time I patronized a P. F. Chang's. I will not revisit this particular P.F. Chang's, but I get around a bit so I'm sure another opportunity will present it's self to try another iteration of .F. Changs. read more

P.F. Chang's - Beef with Broccoli & Seaseme Chicken with Brown Rice - Chinese Near Me - Lancaster, Pennsylvania

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Ate here for the first time on friday evening. The staff kept the meal moving without rushing us. We had a reservation and were seated promptly. There were alot of gluten free options which is good for some of my family members. Will go there again. read more

I always have a great experience when dining here! Service is always fast and friendly, and the food is always delicious. It is also a great option for takeout as well. Food is always ready in a timely manner, and my orders are always correct. You can't beat the Meal for 2 deal for $36! This includes an order of lettuce wraps, choice of soup, one order of noodles/rice, and one main entree. Great deal and great food! Perfect takeout for a Friday night. I would highly recommend checking out PF Chang's! Try the Chang's spicy chicken - you won't regret it! read more

The honey chicken and rice was a good portion for a kids meal. Deliciousó! Totally will go again. I will be telling friends & family.

First of all the food was absolutely delicious. We couldn't have been happier with our meals! The service however was terrible. I will say though, it was a Saturday night and the place was jam packed. Overall it was a great place to eat but we spent about two hours there which is about an hour longer than I expected. Our waitress was very nice but we only saw her a few times our whole visit. We had to ask 2 other servers to help us out because she wasn't anywhere to be seen. I would definitely go back to a P.F. Chang's, but I likely wouldn't return to this location. read more

Ok first time at this P.F. Chang's restaurant. I've been to others in other states. So, the first issue was the hot and sour soup came out and was watery. No thickness at all to it. It tasted OK but even the waitress noted that it didn't look right. She took it back, but she didn't come back with a new cup of soup. My wife got the Mongolian beef and I got the crispy honey chicken bowl. The honey chicken bowl was not crispy at all, the Mongolian beef was OK. Overall, not a good experience for a P.F. Chang's in my opinion. Maybe it's just my imagination, but my stomach feels a little upset. It might be because the crispy chicken not only was not crispy, it was more breading than chicken and the chicken was mushy not a normal chicken texture. It was a disappointing experience and too bad because my wife had never been to a P.F. Chang's and now she has a bad taste in her mouth for this restaurant. read more

For the second time they missed my appetizer. There seems to be a disconnect where people take your food and give it to someone else. With no reasoning at all read more

Ask for booth. Not seated at booth. 3 parties before us with same number of people seated in booths. I can count 9 empty booths from where I am seated. I understand low staff but this is borderline rude. OMG, a party after us was just given a booth. A booth that has been empty since when we walk in 40 minutes ago and they didn't have a reservation. I know cause I waited 25 minutes at the hosts desk. Now you may say make a reservation with a booth? Did that last time and still ended up with a table. Sad we like their food and my daughter lives around here. Not again. read more

Reservation was for 7pm on May 8 for six people, made through Open Table. Got there and reservation was missing. Showed them confirmation and they accommodated us about 20 minutes later. They were apologetic and made it right - said one free appetizer and one free dessert. But, when the sever arrived he said the manager told him to comp all the appetizers. We ordered five (which we were going to do anyway) and they took $46 off the bill! Well played PF Chang's! On to the food: ordered the edamame, calamari, pork dim sum, chicken lettuce wraps, and dynamite shrimp. Everything tasted good! For entrees we had the eggplant, Korean steak, sea bass, Kung Pao chicken, veggie lo mein, and chicken fried rice. The eggplant dish was a little too sweet and sticky, but still ok. The steak was decent and so was the fish. The kung pao chicken was a big hit. Overall, entrees were good. For dessert we had two lava chocolate cakes and the Fire and Ice. All very good. For all the haters, yes I know this is Americanized Chinese food and is far from authentic, but it works...kids and adults had a wonderful evening. The misstep for the reservation was cleared up and we had an enjoyable meal! read more

P.F. Chang's - Fire and Ice - Chinese Near Me - Lancaster, Pennsylvania

I like the ambience of this restaurant and the location. I will say that the customer service is definitely hit or miss even with minimal people there I felt the staff was not as attentive as some of the other restaurants in the area. The menu can definitely use an update it has been the same for years nothing really stands out these days. I will say that they give you plenty of food and the cocktails are amazing. read more

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I have visited other Pf Chang's locations so I was excited to try it in Lancaster. I was disappointed in the cleanliness of this restaurant. When we walked in i immediately noticed that my feet were sticking to the floor, this really grosses me out. There was also a hair rolled up in the silverware napkin. We got past this and still ate here (after inspecting our food). The food was fine but I won't be back to this location. read more

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The service here has really gone down hill in the year since this location opened. My family and I have been visiting less and less since the last few experiences have left us rather frustrated with the lack of friendly, attentive servers and hostesses. Just this week, we had a hostess who didn't speak to us -- just dropped our menus and silverware at a table and walked away, brushing right passed us without a word. When we left, one of the hostesses said "have a good evening," but the one who had seated us just stared. It was kind of creepy. Our waiter that night was watching the MMA fight on TV while we placed our orders. As a result, the pan fried dumplings we requested came steamed instead. We waited a long time for water and rice refills on a relatively dead night in the restaurant. The timing of our food was off, too, as our appetizers didn't arrive together and our entrees were delivered just a few minutes after the second app. I still enjoy the food, but you can get good food AND exceptional service at a number of places in town -- so why spend my money here? I hope they figure out the service issue soon, because the comments I'm seeing here on Yelp are pretty consistent with my own experiences. I like the menu, but they really need to improve the quality of their service. read more

As we experienced a poor experience previously reported, Rebecca and I tried the Lancaster, PA locationon 11/11/2022 only to find the 11/11/2022 was if not a worse experience than the previous visit. the server Cameron who was working the take out center stated it was his second week and was not fully trained yet. i had to go over the order multiple times, then I had to ask for a menu for additional items. Cameron had to search around the take out desk for menus, then he said the restraurant is short staffed, thus why they had not restocked the take out stand with menus. other customers stopped by for their take out orders, one grubhub driver was given the incorrect order, another customer who had ordered an hour and half before me, her order was missing, they had to remake her order another 30 minutes they told her, another customer was waiting for 40 minutes for lomein noodles, another customer who ordered wonton soup returned stating no wontons in her soup. then hearing the kitchen staff exchange foul language between cooks and staff, watching the expediter dump white rice over the order up countrr without taking the time to clean the counter, all the while Cameron keeping on stating the kitchen was slammed, short staffed, etc. no point did a manager stop by to help out the expediter. i think the floor manager on shift had a man bun. nothing from him, again walked by . the take out area had rust on the wall near the two rickety, uncomfortable chairs, the take shelves looked they weren't cleaned in months, as well as the kitchen ceiling tiles that were very dark colored. an hour later becca and I's order was ready, Cameron handed me the two bags, I asked did the expediter double check the order, he said no. the order was incorrect but it wasn't worth waiting another hour to deal with it. the hot and sour soup was 3/4 broth, very little hot and sour typical items. the egg drop soup was more broth, one noodle at the bottom. the lettuce wraps themselves was not like it used to be. the chicken was bland as well as the miso salmon order, which the expedite had to inform the cooks 8 times it was for take out, as well as the other 7 items for Mark was for take out. as the manager of the location had assured us the next experience would be an improvment, it wasn't, i would have believed the kitchen was slammed, except there were only 12 diners inside for post lunch. other PF Changes take pride in the take out experience as well as ensuring the experience is good. this was not!! read more