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P.F. Chang's

3.0 (650 reviews)
Open • 11:00 am - 11:00 pm
Updated 1 week ago

P.F. Chang's Photos

P.F. CHANG'S ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Happy hour specials
Outdoor seating

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Beef and broccoli over Lo Mein noodles
Robert S.

Got some chicken lettuce wraps (GF version to try) and beef and broccoli over Lo Mein. The food was good, but I like the regular chicken lettuce wrap over the GF version. I guess the sauce the use in the GF version was not as good for me as the regular sauce. The beef and broccoli dish was a bit salty but not bad. Overall a good meal. The service was good and prompt.

Manuel F.

$33.29 for this? Completely unacceptable. I ordered a Sesame Chicken Dinner Combo and received a container that was barely filled. This was supposed to be a full dinner from PF Chang's, not a sample portion. The value was terrible, especially considering the price and reputation of the restaurant. This felt misleading and disappointing. I expected much better from PF Chang's. Definitely not worth the money.

Left 1 star because the overall experience was extremely disappointing. The service was not great at all. Our food took a long time to come out even though the restaurant was almost empty, and when it finally arrived, it was cold. The rice was hard and tasted like boiled in a bag rice, the portions were small, and even the beer and glass were warm. Server left my food in the kitchen because she was busy talking to staff... What really made the experience worse happened as I was leaving. After coming out of the bathroom and walking past the front desk, a man in a suit who appeared to possibly be a manager made a comment to the two employees standing with him and said something along the lines of "there she is." All three looked directly at me and started smiling/laughing. He then hushed them as i got closer because he didnt want me to hear they were talking about me. When I turned toward them, they immediately put their heads down. I asked what they had said, and they claimed they said nothing. Which is a bold face lie. I wasnt born yesterday and i know a bully when i see one. I immediately felt uneasy, uncomfortable. Whether they want to admit it or not, the behavior made me feel extremely uncomfortable and singled out. Talking about or making fun of a paying customer right in front of them is incredibly unprofessional and immature. I spent over $100 here and still left a 20% tip. I've also been dealing with a lot of health issues the last year and don't get out very often, so it was especially upsetting that one of the few times I decided to go out, this was the experience I had. You never know what someone else is going through so BE KIND!! Completely mind blown that grown adults act this way! I could never ever make someone feel uncomfortable. Like a bunch of mean girls (including the guy). Childish! Customers should never leave a restaurant feeling mocked, embarrassed, or uncomfortable because of the staff. I would never treat another person that way, especially someone supporting my business. Between the poor food, slow service, and the behavior at the front desk, I will not be returning. Very disappointing and completely unacceptable. These are grown adults here, the two women were young black girls and the man was tall muscular white man dark hair in what looked like a navy blue suit. I had left around 530 ish pm. Please check the cameras and u will see them laughing and smiling before i walked by. I was at the bar in an orange dress. He mainly stood at the end of the bar on his phone and went back and fourth to the check in counter! Honestly,The best part of my meal was the dessert cake with caramel and icecream. I was gonna leave a good review based off that solely again the experience i had on the way out ruined it all! I felt like middle school where the bullies would make fun of u or talk about u and laugh as u walk by: it was extremely hurtful And uncomfortable, and if they have something to say, say it to someones face not behind Their back like a coward loser. These people Should not be working in customer service whatsoever! They should be fired but im sure they wont but absolutely need training!!! I like to try new places this was a first time here and a last and i wil be making a social media video about this horrible experience ! Employees like this is what ruins a business!!! Congratulations u made someone feel like shit to make yourselves feel good for a few mins! People may forget what u say but we never forget how someone made us feel! Ill never forget this horrible experience at PF Changs park plaza!

Mongolian Beef Dinner Combo delivered
Kyle C.

I was skeptical that delivery would be as good as in person, but it was great! Looks small in the picture but the portion was more than enough. Definitely good even if you're stuck in a hotel for business.

Paul N.

I've had better food at Panda Express. And also a better experience. This nice modest lunch outside should have been a nice quiet experience but the manager and their corporate policy to make it sound like a damn night club is just ridiculous. It's loud, and obnoxious music. Asked three times to just turn it down a little so we could talk and they refused. The food? On par for be served buffet style. Over cooked. Dry. Flavorless. Pf Chang's really has gone downhill.

Mongolian beef lunch special

Attentive and accommodating service, good and consistent food. Enjoyed their outdoor seating, as it was busier and fun to see everyone pass by. Nice indoor ambiance, though.

King pos beef
Andres G.

Food was salty tone this time! Drinks were not what the picture has posted. The only thing I did like was the dumplings! Service was great! Location- parking garage

Jesan A.

Not bad, not great either. I was hoping for something that was a little more fresh and had more flavor, but alas. It barely did the job when it comes to fulfilling a crave for some Chinese food late at night.

Jon R.

The food when arrived looked very appealing and it was tasty as ever! I enjoyed seated by the window to look out at the Boston Area while dining! The service was very helpful and very attentive and accommodating! The place was not very busy due to the time we were t! Made our visit much more enjoyable!

Chang 's Chicken Lettuce Wraps
Jenny T.

Food: I got the Chang's Chicken lettuce wraps to go, and they were sooo good! After heating up the chicken in the microwave, I assembled these myself at home, and they were so so yummy! Service: I ordered onlinex so it was pretty fast (only got an appetizer). Ambiance: I went inside to pick up around 4pm on a Sunday and it was PACKED inside. Even though it was raining outside, there were outdoor seating and people sat outside. I'm excited to return back here, and try some other dishes. It's a bit pricey but big portion so I think it's worth it!

Clearing tables and dumping stuff on the floors.
Fred L.

We have been here almost 3 hours and still waiting for our entries. New Year's Eve and you would think this place had zero clue they might be busy right off of Boston Commons. We were waiting in a hallway leading to the bathrooms for over an hour with a reservation. A server telling us we would need to wait on the street because we could not stand there. We might have been asked 30+ times if we were in line for the bathrooms by other patrons it was so packed in here. Girlfriend went up to the hostess station and they were not using their paging system to notify people their tables were ready yet you received a text when you check in to that effect. She literally heard them calling out names which you could barely hear in this very loud environment and then saying "they are not here; go to the next party." Are you for real?? She told them she wasn't leaving since we were #2 on the list at this point. We were seated a few minutes later and this is when the true disaster started. Ordered Thai Chicken lettuce wraps, Hot and Sour Soup for 4 and the Edamame's. The edamames came out solo and were as expected. Not much you could screw up here. The lettuce wraps came out and the portion was MUCH less than normal and literally 3 pieces of lettuce. Asked the server for more and maybe 20 mins later she brought half a head of lettuce. We were done with the dish by this point. We were told they were "trying to find more soup." That came out a while later and it was not very good. Tasted terrible and we asked for her to take it back. She didn't understand the request at that moment.

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21 days ago

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6 months ago

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7 months ago

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10 months ago

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7 months ago

Got take out food was unedible forgot my banana spring rolls the beef was very tough and fatty very disappointed spent over 100 didnt eat

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3 years ago

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4 months ago

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5 months ago

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5 years ago

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1 year ago

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10 months ago

Just received my order missing items and what there was so sparse it was pathetic! Do better!

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3 years ago

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P.F. Chang's Reviews in Other Languages

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Well-known Asian fusion spot in the South End neighborhood of Boston. Co-founded by Joanne Chang…read more(hence the name +Chang) who also founded Flour Bakery (which I love). Modern and elegant vibe inside with kind staff willing to explain the menu in detail. The first time I went here years ago, I was a bit disappointed. The menu is more so small plates/tapas style. My parents and I came for lunch and found the food to be extremely salty and although it was Asian fusion, I thought that the Asian flavors were quite lackluster. I gave it another try a couple of years back with a friend for dinner service and found the food to better this time around. We shared their eggplant, salmon rolls, lemon shrimp dumplings, and tuna two ways. Eggplant was plump and I believe had some Thai basil or other aromatic stirfried into it which I appreciated. Salmon rolls were fun and I appreciated the sauce. Lemon shrimp dumplings were oily but packed with flavor and I also liked the creamy tangy sauce that came with it. Tuna two ways was the favorite; big fan of crispy rice at sushi restaurants so if that's your jam you'd like this.

Would definitely come back!!! Best to come with a bigger group and you get to share and try…read moreeverything. We were five people and we shared the following: - papaya salad - bokchoy - Brussel sprouts - pan roasted salmon - nasi goreng - pork bao buns - pork and chive dumplings I can't even pick which ones were my fave (maybe the nasi goreng) but they all complemented each other so well. Don't skip the dessert!! Cocktail was insane as well, had the bloodlust which had a nice spicy kick to it. Coming back soon for more. Service was quick and they gave us a birthday cake on the house for friend's bday!

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I don't know what the hype is about. Place was nice inside; Chef has some artwork she made which…read moreis cool. Food was mediocre at best. The Jalapeno crab rangoon's were decent. I thought the filling was too runny and they definitely had some heat. Fried chicken was definitely the only good thing. Problem is it's cooked in bad oil. The dirty rice was horrible. Tasted old and gave me wicked bad heartburn. Corn salad was weird. I'm not sure what it was, a sauce or something, but it just didn't go. The part that really bugged me was the staff. Not sure what was up, maybe cause it was Sunday, maybe cause it was close to the end of brunch, regardless it was unacceptable. The waitress we had was bitchy and fake. She kept making sly comments that showed her true colors. She just kept pushing us to order and rushing us, even with drinks. For the record, most people go out to have a good time and chat and slow down and enjoy. In our cause we were celebrating birthdays amongst longtime friends. The place was empty. Staff were setting up for dinner. What is the big deal? We sure as hell paid enough. And my friend tipped on the takeout. Come on. Ridiculous. The waitress coming on for dinner came over to tell us she needed our table at 5:30. It was 4:10...like come on. NEVER AGAIN. Please don't be fooled by everything good you read. Go somewhere else.

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