Do not order takeout from this restaurant unless you want to have items forgotten thus your dinner ruined. Have been eating at P.F. Chang's for years all over the country. It is one of my family's favorite restaurants. Tonight after a long day we decided to treat ourselves & ordered delivery to the hospital. Most restaurants take an automatic 10% off for healthcare workers during the pandemic, not P.F. Chang's. Our food was delivered by door dash, they followed our instructions perfectly. Unfortunately, the food was cold and they forgot the rice that comes with the entree, although we paid $3 extra for fried rice. In hopes of eating a complete meal I called right away to have it corrected. Abby answered the phone, before I could finish telling her the problem she hung up the phone while I was mid sentence. Attempted calling back twice but there was no answer. read more

Lettuce wrapS Lettuce wraps Lettuce wraps Need I say more. I've had other items on thEir menu and it's good but the Real reason we really eat here is for their lettuce wraps. Parking is good. Seating is comfortable Great for familiEs Suggestion: lettuce wraps read more

We just ate lunch here. Our first time. So glad we stopped. Our waiter Michael (Miguel) was friendly and very helpful. The first entree my husband ordered was too spicy for him. Michael immediately swapped it out for a less spicy option. Very accommodating. We loved the vegetarian lettuce wrap. My fave was Asian Caesar salad. Looking forward to our next visit. read more

See all

I've been to the PF Chang's in Milwaukee, and in Omaha Nebraska, and I have to say this one is better than both of those combined. This location opened almost a month ago (June 24th to be exact.) The staff is so friendly, our waitress, Sara, was so nice and amazing! The lettuce wraps are always a must, and I loved the mini desserts! read more

See all

These guys need to stabilize in the kitchen. My favorite item from their menu is the broccoli beef. twice out the four times I have ordered it, they have messed it up. The first time it was SOOO over fried, it was very, very tough and inedible. This week I ordered it again, but as soon as the plate was on the table I could not smell any of the spicy sauce it is simmered in. It was like a weaken beef gravy, with very little flavor. I asked my server to ask the kitchen about the mistake. The kitchen sent out a small bowl of the sauce and said the dish could not be returned (!). I told my server that while the sauce was nice, the meat was not cooked in it and the spicy sauce would now be mixed with the nasty brown gravy. He took it back. It was returned with the same meat (I counted the pieces before it left) and over half of the plate was piled high with brown rice. I have been a good customer there. I have gone often and I have brought numerous guests there. I will not return. Management- your kitchen lost you customers. There are lots of other good restaurant options by the mall, skip P.F. Chang's. read more

For only it's 3rd week open and as crowded as it was. We only had a 20 min wait at peak time. I will definitely be coming back. We tried the Chang's coconut cooler and the Chang's ginger beer. Both can have alcohol added of course with a extra charge but delicious without the alcohol. The coconut cooler is the perfect drink for a hot day. The ginger beer had kick with a nice zest to it. We had the surf and turf entree. Definitely plenty of food for 2 people. If it's your first time going to PF Chang's just remember the entrees are family size and made to share. If you have room for dessert than I recommend the banana spring rolls drizzled with a caramel sauce, fresh berries and a vanilla pineapple ice cream. You really can't go wrong ordering anything on the menu. So sit back and enjoy. read more

P.F. Chang's - Specials - Chinese Near Me - Appleton, Wisconsin

My wife's had the salmon, which was hot and flavorful. Her rice was cold. My Kung pao chicken was cold and below average in flavor. My lo mein was cold. The Sapporo beer was delicious. Her wine was good. For 75 bucks, it was very disappointing. It was also freezing in the restaurant, which doesn't make it very comfortable. We both decided that this was our last trip to PF Changs. 3 stars is a gift. read more

Almost everyone has been here, so you know the food is consistently good and they have a lot more healthy options than most sadism restaurants. Their lettuce wraps are super yum. We usually get the healthier chicken, but decided to try the new Dynamite Shrimp wraps. I like spicy! They weren't too spicy, so most people will love them. Great flavor. We also tried the avocado crunch rolls and they were also fresh and delicious. The Restaurant was super clean, friendly staff, and a brand new bartender that was fun and personable. If you're holiday shopping at Fox River Mall, skip the food court and the long lines at the brewery and go across the parking lot for some fresh, flavorful food. read more

See all

Terrible hospitality from hostess (Her name is Angel possibly) and manager (Abby maybe?) They refused to accommodate our party. The restaurant wasn't full at all, but they refused to put a few table together for us. I pointed out about 5 empty tables, trying to come up with a solution. They refused to push tables together. THEN They even refused to put us at tables that were close together. And on top of it, they didn't want us to sit at the bar. The manager even went to the bar and removed about 5 bar stools to make sure we didn't sit there. It was absolutely ridiculous. The bartender Amy was a sweetheart even with the circumstances. Thank you, Amy, I know it was super awkward. I am sure they're understaffed to keep crappy service like this around. The orange chicken was subpar. Spicy shrimp was good. Mule was DELICIOUS. read more

They changed the menu again and there are not enough choices. The great luncheon bowls are gone. The sweet and sour chicken and honey chicken are almost the same and the breading is too heavy. Being a P.F. Chang fan for 20 years I am very disappointed. Don't know if I will ever ga back. We thought we would try this again. Disappointed big time. The Singapore street noodles which have been my favorite were awful. Ever again. read more

Ate at the one in Appleton, WI a few weeks ago. Never been to one before. You could tell there was a definite staffing issue as many people we being seated at the bar and were leaving because no one was even approaching them for any type of order. And I don't mean just waiting a few minutes. They were pretty patient and waited at least 10 minutes without any type of an acknowledgment from the bartender. In her defense, she got wacked in the head with the serving tray when a server brought a couple's food out from the kitchen. She wasn't seen for a bit because she was crying and holding a wet cloth to her head. Anyway, I had ordered and was relaxing and watching all of this unfurl. When my food arrived, I was pretty underwhelmed. The quantity vs. price was not good. I had ordered an appetizer of dumplings first. They were ok. I forgot what I ordered as the main dish because it was just....not memorable. Again, very small serving at a premium price. For drink, I ordered a bloody mary I had to water down because otherwise my face turned red and I coughed for what seemed like forever. I know it was bad because the few others sitting at the bar were looking at me wondering if I needed help. I drank more water than I did the bloody mary. So, with an appetizer, main dish and a drink, it cost me (one person) almost $65 with a standard tip. (I felt bad because she got whacked with the tray). Again, the food tasted ok. Didn't stand out to me as being worth that kind of money. Most likely the first and last time at Appleton's PF Chang. read more

Worst service ever!! The restaurant was empty. 4 tables occupied. we waited over 15 minutes for 3 drinks, the waiter said the bartender was behind. The tables were sticky. waited another 20 minutes for x2 appetizers and x1 pasta dinner. The dumplings did not sizzle when sauce was poured over because the plate was cold. A party of x3 sat next to us. they got their drinks and food in record time. Their dumplings did sizzle, very disappointed. would never think this restaurant would allow such poor service. Don't bother going. read more

Picked up order and drove 9 minutes to our house. Mongolian Beef was so chewy it was inedible. No sauce provided to go along with the beef. We did not eat it but threw it in the trash - as opposed to the in sink eradicator which would not have cut through the beef. Kung Pao Chicken was actually good. Crab Wonton was horrible. Spring Rolls were passable. Styrofoam noodles were - well styrofoam. Ordering on the phone was a nightmare. "person who takes phone orders isn't here call back in 10 minutes" Posted 2/10/47 My birthday read more

If you listen to any of these reviews, please let it be mine. My leftovers from this place are sitting in the fridge and every time I open the door, they call my name and tell me to impulsively eat them. Their wonton soup is unmatched and when you eat it, it feels like your grandma just knitted you a quilt and wrapped you with it. Their tonkotsu ramen is amazing. Mongolian beef is incredible. Get those banana egg rolls even if you feel sick due to how full you are (like I did thanks to the waiter that used his mind games on me to make me get them). They boast about how all the food they serve is made there. They deserve to boast about it. This place shows you the difference between locally cooked food compared to frozen and canned with just one bite. I'm not exaggerating. read more

Had dinner while on a business trip. The lettuce wraps were a must! Also had the spicy chicken. Fantastic meal and service at the bar could not have been better! Great bartender. read more

What an amazing group! Ordered takeout for 2 families, food was amazing! They forgot the lettuce for our lettuce wraps which we discovered when we got back to the house and when we called to notify them they actually sent an employee to our house special to deliver the missing lettuce!!! Never have we experienced such service! We will be back. read more

We have been here multiple times and have had wonderful food and service. Unfortunately, that was not the case on 3/10/2024. We decided to stop for dinner after some shopping. It was around 6:30-6:45 and we thought it was odd that the parking lot was practically empty. After checking, the restaurant was open, so we went in for a table. I think there were maybe two or three other tables occupied. After being sat by what looked to be the manager (wearing a suit), our waiter came a little while later to take drink orders. We ordered drinks and an appetizer of steamed pork dumplings. I have to say, at least the drinks were decent (water, Coke, a pomegranate lemonade, and a rising dragon cocktail). That was the only good thing about our meal. The dumplings were practically cold. For dinner we ordered Mongolian beef with fried rice, orange chicken with fried rice, and an order of vegetable lo mein. The food got to our table and the waiter mentioned that the Mongolian beef usually has "those green onion things, but we ran out.". So, there was a small splattering of beef in the bowl. The orange chicken was the only food that was somewhat hot, and it was spicier than usual (so my daughter couldn't eat it this time). The fried rice had no egg, and the noodles looked different. Most of the food was lukewarm at best, and the portions seemed much smaller than the last time we were there (Nov/Dec 2023). The waiter stopped by only one other time after bringing our food, then took forever to bring our bill. Such a disappointment compared to the other times we've been here. Not sure when/why it went downhill, but now we know why the parking lot was empty. read more

Well, was hoping for better having eaten at the location at Mayfair Mall. We ordered carry out on a Sunday at 6:30 pm--$112.00 worth. Pad Thai was tasteless and dry, seriously no sauce! The online menu listed items that were not available when we called--bummer, no Asian Mac & Cheese or Tempura Poppers. We will try again and eat in! Please be better next time. read more

Outstanding food and service, our server Melissa was very kind and helpful with the menu offerings. Would dine here again

I've been to PF Changs in other cities and it was always upscale and enjoyable. Two dine in experiences were average. Felt more like low end Chinese. Now tonight we ordered online take out at 5:00 for 6:00 pick up. It's 8:00 and they are still saying 45 more minutes. We're waiting in the parking lot because no one answers the phone. Cmon! Get your act together people. Update: the food was good once we got it. read more

You will get equal quality of food at Panda Express. I was shocked to see how P.F. Chang's has gone down in quality. I had the pepper steak and spicy chicken. The chicken was fried battered pieces of chicken in some sauce. No vegetables in the dish. Literally chicken nuggets rolled in sauce. The pepper steak was better. The white rice was dry and like eating stale bread. Waitress brought me a new bowl from the "fresh" batch of rice that was just made. The fresh one literally had raw rice grains in it. Awful. read more

Gluten free options are a must for our family and they didn't disappoint! The Drunken Noodles and the lettuce wraps

On the last leg of a 2 week trip. We have eaten out breakfast and dinner for the entire trip. This resturant was a pleasant surprise. Staff was a little short but such is the times, but the young lady that waited on us gave a herculian effort. The food was excellent. We had fried dumplins and they put a nice flare on them by serving them piping hot on a hot plate. And they were delicious. We also had a great pork egg roll. My wife got sweet and sour chicken and I got fried rice. Both were excellent, which we share and had plenty. Definitely recommend. BTW - we drove around an hour and stopped at 6-7 asian food places before we found one who's dining room was open. Just a sad comment. read more

Okay food for expensive price. Great service though as food came out quick. Pad thai was plain. Really wish they would have some of their lunch items on the main menu such as bibimbap. Shrimp tempura roll and the chicken wrap were the best things. My blushing geisha drink was expensive at $10.50 read more

See all

30$ for overcooked wet soggy rice and soggy shrimp. never had an issue at any other of Chang's but won't return or recommend

This was our first visit to the Appleton location. We have dined at the MN and CA locations in the past. I have to say the food was not good. We ordered 3 different sushi rolls, dynamite, shrimp tempura and spicy tuna, and it was the worst sushi we have eaten. Did not taste fresh and it was extremely fishy. The Korean Bulgogi Steak was also very tough. Our server did a good job and was very friendly and attentive. I can honestly say this was the worst meal we have ever had dining out. read more

Ordered dinner at 5pm for 6pm pick up, called several times from parking lot and told they were putting a rush on our order and it would be out in 30 minutes. Called for a final time at 9:45pm and was told to go home and wait and they would call when food was ready. We never got a call and now three days later they charged our card and even added a $30 tip. Charged $153 and had to wait 3.5 hours with NO food. read more

They took our order @5pm and told us @ 9pm they would call when ready. Still waiting for that call at 10:40 pm. They were overwhelmed with orders but should have stopped taking orders if it was too much to handle. Total management fail. I am sure they want to do the best for their customers but lying on the phone doesn't help. Don't tell me it will ready in 30 min when it's not. The photo is my Mother's Day dinner for my wife at 9:30 tonight. I this is an example of poor management. Not the fault of the other employees. read more

P.F. Chang's - This ended up being my meal tonight after waiting for 4 hrs on our order. They should have stopped accepting orders at 3 pm - Chinese Near Me - Appleton, Wisconsin

This place gets a 0 star ratings. I understand that Mothers Day there will be delays. However, when they say your order for pick will be ready at 5:52 and you are sitting waiting still at 7:37, complete BS. Can't call because they don't pick up the phone. No responses. When did finally get through, been on hold for 35 minutes waiting to find out on the order. Just terrible customer service. read more

P.F. Chang's - a parking lot with cars parked in front of it - Chinese Near Me - Appleton, Wisconsin

Very poor customer service at PF Chang's Appleton, WI! I had had reservations for my birthday celebration for a week. I had received a confirmation via text of my reservations the day before. We drove half an hour to get there with my family and it was closed due to technical problems (gas not working) that had been going on since they opened that morning. It should have been nice someone had called us to say they were closed? They said they didn't think about calling...Very rude of F Chang! Very disappointed. Hoping I hear back from some higher customer rep to see if that's the way PF Chang treats her customers read more

Shouldn't have expected much after having to wait 20 minutes for a table when the whole restaurant was basically empty. Since I've been to a local PF Chang's near Chicago I expected good things but unfortunately it was the opposite. The food was all under seasoned, the rice was obviously sitting out for too long/old. And all the food was way below any other PF Chang's I've been to. I don't know if it was just a bad night but I unfortunately got sick a few hours after eating here which I should have expected from the lack of effort most of the employees put in. I would not recommend visiting this PF Chang's if your in the area. read more

As with a lot of people in the Fox Valley area, we were waiting for the opening of this store. I had previously visited P.F. Chang in some of their other locations so I was interested to see the store in our area. Our reservation for eight was made a week in advance and reconfirmed earlier in the day of the visit. I arrived at the store about 20 minutes early and checked in with the host staff. The table wasn't ready so I took a seat at the bar. As our group gathered, we all checked in with the host staff and convened at the bar to wait on our table. Our reservation was for 6 pm. We were seated at 6:30 pm. I mentioned to the manager onsite of the inconvenience and suggested that some goodwill apps might be in order for the inconvenience to the group. The manager replied that "It couldn't be helped" which I thought was an interesting comment. Obviously, it is the customers issue, not management? Again interesting. Failure of management 101 class. He proceeded to disappear. Jesse, our waitstaff, was very friendly and very attentive, did a wonderful job. He was able to "snag" a leftover order from the kitchen to try to accommodate for the inconvenience of the group. He took our orders and the orders came out to the table in a timely manner. My wife's order came with the salmon undercooked. The manager reappeared and took the salmon back to the kitchen to be cooked properly and stated that the item would be removed from our bill. He must have been revived in management 101 class on that day. Pass management 101. Regrettably, the return of the salmon came back to the table after everyone on the table had already finished eating. Failure of management 101 Our bill comes to the table and the removal of the undercooked salmon was not removed from the bill. Again, failure of management 101 class. I flag down Jesse and he corrects the issue. I tack on the rewards number as a rewards member to the payment receipt and, of course, the bill not credited to the rewards program. More failure of simple management 101 The excitement of this store in our area has obviously driven higher traffic for this store. A higher traffic that this management team seems to be ill prepared. It will be interesting over time as the newness wears off to determine how much of an impact of the bad management will hinder the success of this store. read more

I love the food here! The service is spotty. A few times that I've gone there I've had poor service but other times I've had great service. Overpriced in my opinion but still good food. However, every time I've gone there with a group, someone has gotten pretty sick from the food. It's a hit or miss honestly. read more

Horrible service. They basically refused to serve us when we asked them if they could turn the music down. We couldn't hear ourselves or the waitress. We told them we would have yo leave if they couldn't turn down the volume. They refused to take a drink order at the bar while we waited for the waitress to send the manager. read more

The lunch is bad, the price comparing with other restaurant is high. Unless you like sweet, this may not be your place to visit. Understand this is not Chinese food, it just plated in a Chinese dish. May be next door restaurant be better read more

Ahhh our beloved pf changs. Went to the new one (new to us) in appleton, wi. Service was good but the food...somehow things have changed over the years. Portions tiny and just not the flavor or hotness it used to be. First time I did not have any to go and even if I did probably would not eat it. We used to drool sitting at the well manned bar at the PF Changs in Roseville, CA back when the restaurant chain was new and just opened (me thinks closer to 2005?). We went there proudly for years and years. We knew it would do well as my hairdresser said her stepdad was the "p" in PF Changs as he also owned Paul Martins that we went crazy for as it was the best steak house restaurant ever. We won't go to the PF Changs in Appleton again. Too overpriced for what they consider good high end chinese food. read more

Food was great but boba tea was not drinkable - thought it had some type of alcohol in it at first but must have had some bad batch of flavoring as it was incredibly bitter and I had to dump it (and I can stomach just about anything). The first time I ordered a boba tea it was excellent - not sure what happened this time. read more

Eh. It was our first time going and advised them of this (due to them asking). I got sesame chicken and my husband got honey chicken. They bother we're expensive for the type of food it was ($15) but we were willing to pay if the food was as good as people were saying. We had the crab wontons as an appetizer (ew) it was not good at all. After a while we got our food and was not impressed with how little food you get for the high price point. Not impressed by the lack of flavors and since we each got fried rice with our meals we got one little bowl of fried rice between us and paid $3 extra on top of the $15 meal each. We were never told it was an upcharge. The fried rice tasted like white rice no flavor or anything. After spending $50 not including tip I felt very disappointed and would have rather went to Nakishima you get waaaaay more food for the same price if not cheaper. Will not be returning or recommending anyone to go here. Disappointing. read more

Went on a not-so-busy day for my birthday dinner on the 16th. Nobody was hardly in there. Took 15 minutes for us to even receive all of our drinks and our appetizer order taken. The plates were greasy and dirty with fingerprints (we left after realizing this) and went to Olive Garden. Maybe if they were less "busy" the customer service would be better. Possibility of going back is unlikely. read more

Tried this for the first time via a Food Delivery app one night, and we were not impressed. First off, the price tag is ridiculous for the amount of food you receive - the portions are very lacking. Chicken Lettuce wraps were okay, but the consistency was dry and especially hard to eat considering we found several bones in the mixture. The Mongolian beef was literally the DRIEST meat I have ever eaten, and I cannot for the life of me understand why it was cooked so much that it basically turned into beef jerky. Not even joking. The rice was dry and was not sticky, and our order was missing items. Oh, and their $3 soda is like 10 ounces which is again, a rip off. I am fine with paying more for food but the quality has to be there and it was not, especially for a restaurant new to the area. read more