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    P.C. Richard & Son

    3.3 (135 reviews)
    Open 9:00 am - 8:00 pm
    Updated a few days ago

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    Sama C.

    I came in here looking to buy a new TV. I met up with Jack and Brian who were on the floor. They helped me out with figuring out what to get and what I needed. They also told me about the offers and promotions they had. They made me feel comfortable and that I can earn their trust. No sales pitch just up front scenarios of what to do. At the end I made the decision, and I was happy with it. Even though I took pictures of a "Samsung 65in 8K QLED" tv, I ended up getting an "LG C1 4K OLED". This is a very new model, so new it was not on the showroom just yet. It is a great TV, but you will need to do your research and homework. Jack and Brian, went above and beyond to help me understand all the features of these TV's (Sony, LG and Samsung) which made me feel super excited in buying the LG C1. FYI: They also sell mattresses and they give better discounts if you purchase a mattress and other appliances or TV's. I was tempted to buy a new mattress just to get the bigger discount, but I had a fairly new mattress. NOTE: They always have sales here, so ask. They will guide you on what promotions are available.

    Stephanie M.

    I've contacted the claims department I keep getting these automatic responses to my reviews. I need results. Added an additional picture of the hose that has to be repaired.

    Anna C.

    Be aware of P.C. Richard & Sons when purchasing appliances. I purchased several appliances from them back on July 5th, 2022. They sent installers to my home, representing P.C. Richards, however, when they do damages to the home, P.C. Richards will refer you to a complaint department and tell you that they are not responsible for damages. Actually, I was told that the damages are not visible and therefore, not responsible for what they did. When the installers came to my home to install my microwave on 9/3/2022, they were not in my eyes, professionals installers. They literally ripped the old microwave from the wall, causing the tiles on the backsplash to come off and break. When they installed the new one, instead of putting the screws from the top, they said that the holed didn't match anymore, so instead of making new holes from the top, they decided to put holes on the inside of my kitchen cabinets and into the microwave. They also ripped the finish on my top cabinet and left without installing the vent. And the microwave was not leveled in any way. This will all show in the pictures that I will upload. P.C. Richards told me to contact the complaint department, and I was first told to get an estimate for the damages. The damages came to $710.90. When I submitted it, I was told that and inspector would come and look at the damages. When he showed up he said that the microwave needed to be replaced and the work was done all wrong. As if that wasn't enough, they sent a second inspector and was told the same thing. I received the second microwave on 10/11/2022, and the person that installed it, when asked about the damages, I was told again that the damages are not visible, and they even told me that the inside of your cabinets, have other holes (the holes to adjust the shelves that are suppose to be there), and therefore washed their hands of everything. I also had problems with my dishwasher, after I paid for full installation, the installers wanted another $50 telling us that the hose wasn't long enough, and left the connector loose to indicate that there would be a leak. My husband asked to look at the connector, and tightened it in front of them. Please be careful who they are sending into your homes, the installation is not cheap and keep an eye on what they are doing. The General Manager from P.C. Richards was supposed to follow up, we spoke last Monday, and I told him to make sure he follows up or I would post this on Yelp today, and have not heard back from him. I guess it's time to contact my lawyer. Thank you for your time in reading this.

    Compressor replacement

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    9 years ago

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    Jennifer M.

    Thank you, Michael! We appreciate the feedback!

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    Page 3 of 4

    Ask the Community - P.C. Richard & Son

    Review Highlights - P.C. Richard & Son

    Craig, the general manager, went above and beyond providing exceptional customer service to my wife and I.

    Mentioned in 13 reviews

    Read more highlights

    Overstock Appliances

    Overstock Appliances

    4.4(7 reviews)
    1.8 mi

    I wanted to share with you guys my experience with Overstock Appliance in Paramus on route 17!!…read more I had to replace my fridge, as it had defintly seen its last days. Ok... first I don't waste time with reviews. Good or bad ... however, my experience with them made me put keyboard in hand to actually write a review. These guys are a family run business and I was skeptical at first to go in bc most people referred me to PC Richard and Best Buy, Home Depot etc. but I went in to see and what I found was the most helpful staff who heard my concerns and they were able to work within my budget and more so. They delivered the new fridge not even 24 hrs later and took away the old one. Class act, professional and have the same brands the other vendors have - but at a better price. This was not a used item. It was brand new. Out of the box. I actually know this will be the only place I purchase appliances from now on and wanted to let you know that Greg is a great contact for anyone; there are no high pressure sales pitches or know it all attitudes. Humble business owners who care about their customers. I truly believe it's because they are a family run business. They have stoves, microwaves, dishwashers, washers, dryers, freezers and more. Just wanted to let you all know in case you are looking for a new appliance. Warrantee as well. Their Showroom is located at 703 NJ-17 Paramus, NJ 07652 201-347-3905 Great place. 10 stars if I could!

    There installation is terrible. I've bought a range and a washing machine there and they either…read morescrewed up or didn't complete the installation of both The few dollars you might save isn't worth the hassle of dealing with amateurs.

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    Overstock Appliances
    Overstock Appliances
    Overstock Appliances

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    Appliance Warehouse - Look at what was in a NEW fridge that was sold to me. old salvage compressor that had "no relay"

    Appliance Warehouse

    1.9(45 reviews)
    2.1 mi

    martin is scammer not trustyworthy and very rude bad customer service…read more wish I had the option to give 0 starts. I went looking for a "barely used" dishwasher. Ely sold me a dishwasher that he said was NEVER used. That the person refused delivery but there was nothing wrong with it. It still had all the plastics and wrapping inside so I believed him.

    Bought 2 appliances from here. 1st was a fridge for my finished basement. Ended up w a bosche…read morefridge that's basically brand new and cost half the price if a new one. It's nicer than the one in our main kitchen. So a year later we needed a washer and dryer. I decided to try my luck again since the first experience went so well. Called Barbara. She sent me pics. I Went with an LG thinq washer dryer combo. Again about half the price of new. I transported myself and possibly loosened something in the washer. It made a noise. Called Barbara. She coordinated getting a repair man over. He took a look. Fixed it in 30 min. Machine is super silent working like new. My advice will be to just let them deliver it. I will be back again for my dishwasher. Be patient find something you love. Let Barbara know what you want. You'll get it. They accept returns for store credit and do gave a high restocking fee. So just do your due diligence. They are fair and you end up with a great deal

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    Appliance Warehouse
    Appliance Warehouse - Home appliances for sale negotiable reliable and at a great price  Best service and prompt delivery with 100 percent warranty

    Home appliances for sale negotiable reliable and at a great price Best service and prompt delivery with 100 percent warranty

    Appliance Warehouse

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    Reno's Appliance

    Reno's Appliance

    3.7(88 reviews)
    4.0 mi
    $$$

    It pains me to write this review, as we've done 2 kitchens and a laundry room with Reno. It seems…read morethe top notch quality had had become accustomed to has gone to the wayside. We had a problem with a kitchenaid freezer that turns out to have been a known issue. Fine. Now we've been through 3 ovens. The first was run by the installers for an hour and looked like someone had cooked a pizza inside. It has stains all over it. Second one came completely dented on both sides. Third one was accepted and seemingly ok until a few days later we realized the bottom drawer has a huge dent in it. I've attached a photo. At this point I can't imagine Reno wants to engage any further with us as they've replaced it twice. This just marks a decline in expected quality. We go to Reno for the great service and products, but if we can no longer receive that, we'll go to the big box retailers. Update 9-10-21 Reno contacted me and made it right. Rather than replacing the entire unit again, the dented drawer was removed and replaced. We love Reno's and I want to make it 5 stars but the communication is still lacking. We were supposed to receive a call confirming when the delivery would occur; we were not home but fortunately the babysitter was there to receive the delivery. We will probably still continue to shop there for our future appliance needs. Update 03.02.2026 Unfortunately, past experiences were not one-offs, but rather early signs of decline. As I've stated, I renovated 2 kitchens with Reno plus 2 washer dryers. The microwave I bought there just a few years ago died. I called up and said give me a replacement, here is my credit card. This was in August. Easiest sale in history. Well, Reno proceeded to drag this out into December until they finally just ignored me. The first microwave had a broken fan. The installer said something wasn't right. I called, got another. Same problem. A third didn't even make it into the wall - a floor test revealed it was a manufacturer's issue. Weeks go by and I have to constantly email or call. The next solution was to give me a smaller microwave from another brand. The owner of the company sent one of those cards in the mail "welcoming" me to the Reno family. I emailed him as well - no response. My final note to them was congratulations, you got my money. You will never get another dime. Frankly, go to Lowe's or Home Depot if you want this level of service. There are other boutique appliance shops out there that would be glad to have my money.

    We deeply regret using Reno's Appliance. We paid over $30,000 for a high-end appliance package and…read morethen paid an extra $850 for a complete startup package that was clearly not performed properly. Tape was left stuck on the refrigerator and freezer shelving, and I have spent hours removing it myself. We also discovered the bottom drawer was broken, which was either ignored or never inspected in the first place. The lack of care and attention to detail is shocking. The dishwasher was installed without anyone verifying it functioned. It never worked, it could not be fixed, and it took three months of constant follow-ups and arguments to get a replacement. No accountability, no urgency, and no respect for the customer's time. For premium pricing, the service should be premium. This was the opposite. I would not recommend Reno's Appliance under any circumstances.

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    Reno's Appliance - Come see what Kitchen Aid has to offer you!

    Come see what Kitchen Aid has to offer you!

    Reno's Appliance
    Reno's Appliance

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    P.C. Richard & Son - electronics - Updated May 2026

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