Been a customer now since 2020 and could not be happier…read more When pandemic hit and we were all working from home, I would not go to my usual salon in Bellevue anymore. As I was looking for an alternative, I found Smooth Sugaring close to my house. And now that we are going back to the office, I will still stay with Smooth Sugaring just because of the great service and flexibility of Melissa.

Amanda was the best !!!! I'm visiting back home and needed to get waxed . So i made a appointment…read moreand i felt like i knew her ! She was so personal and friendly! When I'm back home I'll be back .

I have been going to Spa Jolie for years. I always appreciate the warm welcome when I walk into…read morethe spa. Nancy is accommodating, kind and welcoming as is the rest of the staff. This morning I took my visiting daughter, her daughter, and my other granddaughter from Milan for pedicures and manicures. All were delighted! We can especially recommend the leg massages performed during the pedicures. Thanks to all!!!

This review is for my visit on feb 26, 2026: Called to see if they had time for a walk-in pedicure…read morefor both a friend and myself and they were happy to take us in! My biggest highlight: They are friendly, detail oriented and make sure you have a proper and clean polish application. What's crazy is that we got our pedicures done on February 26th, and since then we're traveled and snowboarded twice. The pedicure grew out and even though I clipped my toenails, the polish never cracked or chipped. All the way to April 16th when I removed the polish! (for both my friend and myself!) that's crazy! The polish we got was from their dazzle dry color selection. Highly recommend! : )

Truly the best facial I have ever gotten. I generally don't…read moreever get facials, as they have never been remotely life changing, and I also was formerly an aesthetician, so I had received more than my fair share. Randomly, I felt like pampering myself and my skin, so I started googling to find someone who could squeeze me in last minute. My skin has never looked so incredible. I have been receiving comments from everyone that my skin is absolutely glowing. I chose to have the Custom Facial, and I have to say, it was the absolute highlight of my weekend. I walked out of the spa feeling so refreshed and relaxed. It was just what I needed and more. I cannot recommend enough.

I did a lash lift here on February 16, waited a month to write this review because I wanted to see…read morehow long it will last. And my lashes are still beautifully curled!!! (I posted a pic to show how they look a month after getting them done) The service is amazing, I was constantly asked if I feel comfortable. The place is clean and really pretty, which is a huge plus. I will definitely go back for another lash lift, and probably to try other treatments. I love this place!

Chi is my favorite manicurist and pedicurist. She uses such precision and exudes excellence in the…read moremanicuring process. The vibe and authenticity I feel when working with her is second to none. She knows exactly what she's doing and how to hit the right balance of comfort and amicability.

I had been a regular customer here for nine years, through its different iterations. Lam was a…read morewonderful owner, and Danny and Jeff, who recently took over, seem great too. Unfortunately, after our last two appointments, I won't be returning. At our second-to-last appointment, our daughter needed her acrylics removed, but there was a scheduling mix-up. The receptionist ended up removing them and damaged her nails, leaving significant glue behind. We spoke with one of the owners, who was very kind and understanding, and agreed to give the salon another chance. Unfortunately, our most recent visit was another disappointing experience. We booked two pedicures and requested Chi, Bom, or Nina of the receptionist (the same one who we had the issue on the prior appointment). Only Chi was available, so I booked her (she is fantastic), while my daughter was assigned a new technician. The water temperature alternated between scalding hot and too cold, her clothing got sprayed with water, the massage was underwhelming, and the polish application was streaky and smeared. What made this more frustrating was that Bom appeared to be available when we arrived, and she herself seemed surprised that the receptionist hadn't booked her for us. This was my daughter's last weekend home before returning to college, so it was especially disappointing that what should have been a relaxing mother-daughter outing turned into such a poor experience. I was bothered enough to call and ask to speak with the owners. Danny kindly called me back to apologize, despite being out of town, which I appreciated. He mentioned the technician my daughter had was brand new (given it was a $68 pedicure and we tip $15-20 it was an expensive appointment for such a bad experience). I was still willing to overlook these issues because Chi, Nina, and Bom are fantastic. However, I recently tried a salon much closer to home that charges the same amount. After three weeks, I removed my polish and noticed that my nails looked healthy, unlike after my last two pedicures at Hoa Sen, when I removed my polish at the same point my nails appeared dry and yellow. I can't say what caused the difference, but it was another reason I've decided it is time to move on. I'm disappointed to leave after nine years, especially because there are technicians here I genuinely like. If you do visit, I highly recommend Chi, Nina, or Bom--but I'd suggest bringing your own nail polish!

I went here, to get sugar waxed for the first time and I loved it! This space makes you feel…read morecomfortable and safe. My session was full of laughs and I left feeling empowered. I will definitely come again and recommend this spot. Also I love their dog.

This review, like the other bad reviews here, are not about the quality of sugaring services. She…read moredoes a great job with that. It's about the militant policy and the assumption that her time is more important than anyone else's. This business has all the shortcomings of a large company, and none of the benefits of a small business. I originally was waxed a little 4 weeks ago. April advised that I come back five weeks later. I run a tight and busy schedule between school, work, and caretaking for an ill family member. During the interim my cell phone was broken by the ill family member (dementia) and I had to switch my phone out. When it came closer to the appointment, I looked through my emails and did not see an original booking message. My calendar did not carry over, and I then received a text message 24 hours before the appointment. I was surprised, because most salons will send a booking email and then a reminder before their cancellation policy... something for confirmation at the onset. I showed up on time with a mask on, and wanted to rebook as I had hardly any regrowth. She was immediately angry, telling me that "she deals with people like me all the time." I was pretty shocked. Not only that she was so quick to anger, but that me showing up and using my time (because time is money for everyone) meant absolutely nothing. She angrily said that she pays for the roof over her head with the clients she has keeping the appointments. Good to know I'm just another blank face with a credit card. I have worked in customer service in 5 star hotels, fine dining restaurants, and for companies that have excellent customer service. The basic concept is that both parties' time is important, not just one. Another concept is that I would often choose to go to "mom and pop" businesses to support them instead of larger companies. The understanding was always that if they would be accommodating every once in a while, then I would tip an increasing amount each time, usually topping off at 30-35%. I have always supported service people. But at this business, it has been made abundantly clear that this is not a service oriented business. It is a profit-driven business where everyone is merely a number. She then kicked me out, telling me that she's always fully booked and doesn't need any more money. That was a weird contradiction and told me that she was speaking from emotion, and not reason. If you are nearby or have more flexibility with your time, and don't mind being treated somehow worse than all of the service companies I've worked for before in the past two decades, should you ever take an effort and show up to reschedule out of good faith, then please by all means be a patron to this establishment. But if you are looking for someone who truly values people and honest customer service, this is definitely not the place for you. April doesn't even bother to send out a booking confirmation. I've shown up 15 minutes early to everything I've been responsible in my life: work, school, appointments. I showed up on time this time. Again, didn't even register since I wanted to reschedule and not pay for having two hairs waxed. This has nothing to do with entitlement on my end. I just don't have the time or the patience to deal with people who do not understand the basic tenets of good customer service or the way that the tipping system works in America.... meaning if you extend excellent customer service, you tip an excellent amount. I would have included this appointment's service amount in my tip had I been allowed to reschedule. I only give my money to businesses and people who understand customer service and have the humility to work with people. Hubris is not something I will ever deal with when it comes to paying for a service that is not a necessity from an economic standpoint. If I were to run my own business, and felt overwhelmed, I would at least automate a booking confirmation email or have a booking confirmation template ready to send in case anything happens to a client's calendar, as most people now track it via their phones and various devices. But she insists that everything she does is perfect and there's no room for improvement, and clearly everyone else has a problem. Talk about shifting the accountability and responsibility.

I booked an appointment for lash extension and brow wax with Anna after seeing how great my girl…read morefriend's lashes were! It was super easy to book with her via the Vagaro website. I didn't receive a reminder link from Vagaro prior to my appointment so Anna was super kind to reach out to me for a direct reminder and confirmation of appointment which I really appreciated. There is a free covered parking garage on Horton street behind the building which was easy and convenient to find. Anna's shop was clean with nice lighting and great music. She made sure that I was comfortable before going ahead with the lash extension process. This was my first time getting lash extensions so I honestly wasn't sure what to expect. The whole two hours felt like it went by so fast because we talked about everything from relationships, to food, to korean dramas lol! Anna was super easy to converse with and made sure I was comfortable throughout the application process. I let her know that I'd need it to last throughout my wedding and honeymoon and she assured me she uses a strong gel. Anna seemed very knowledgeable and provided great insights into the world of lash extensions! She also waxed my brows for me and created the shape I've always wanted. My eyebrows are naturally on the thicker, "bushier" side, so I appreciated her working with me to create the best brows for my face shape. I really enjoyed my time at Adorn and would definitely come back again considering it's also a one stop shop for my brows! She also sent me away with three blush pink (my favorite color) lash combs to maintain my new beautiful lashes! Anna is super communicative via text and is open for any concerns post procedure which I really appreciate. I've gotten so many compliments on how natural and beautiful my lashes are and it's only been one day so go and book your appointment! :)

I was a loyal customer of adorn beauty for about 2 years between 2021 to 2023. For that time, I…read moreonly went to Kylie for lash extensions. She was great. In 2025, I wanted to get my eyebrows laminated for the first time. Since I trust the business and the people who work there, I thought I would give adorn beauty a chance. However, the person that did my brows was unexperienced and new. When I told her my eyebrows stung, she said it was normal. Little did I know when I got back home that my eyebrows had completely scabbed over and I lost significant hair in my eyebrows. As you can see, I wrote an email asking for a refund for the poor service. No response from adorn beauty. As a loyal customer, I am deeply disappointed by the lack of service and accountability of this business.

Lovely manicures and pedicures! You get you're own sterile pedicure tools with you're name on it…read morefor return clients , friendly great gals..clean and complimentary beverage, a nice and welcomed touch MY nail gal moved to this location from another location up the street she had been at for years...only bummer is my exact same nail service, 'hard gel fill $55.00 for single color is now 65.00 ! $10.00 more each fill, as higher rent here:( At the other location still same lower prices by $10.00 each visit. I go to both, defending on availability

I was so excited to learn that Khanh and Hannah had opened up their own nail salon! I was able to…read morecome out and visit and I'm so glad i did. I was able to make an appointment online easily and although it was a busy summer day, there were still a few parking spots in front of the salon. They're tucked away near the waterfront on Lake Washington in Madrona Park, which supports the relaxing experience! The salon is beautifully decorated with separate spaces for manis & pedicures. I thought it was unique that once you come in, they have you put your name on a little kit of nail tech tools for their visitors they put aside for the next time you come in. I went with a gel pedicure and removal of gelx nails for a basic mani to give my nails a little break. I was so excited to see they had various options for manicures, such as dip nails and gelx (which i appreciate so much more than acrylic!and not all salons offer). Their menu for options in pedicures and drinks all look so good ! I went with the spritzer which was delicious. I cant wait to come out again soon ! Go out and visit them, they're lovely and will take good care of you.

Renae is a delight. My skin has been unhappy and lackluster forever. It was a battle between…read moreinflamed breakouts or extreme dryness and often both. Then came Holiday Skincare and Eminence and Renae. I can actually go without makeup and not scare people. My discolorations and post acne marks are nearly faded and it's only been 3 months. Also no more painful dryness or cysts. The facials are heavenly and results oriented. I trust Renae completely and know that I will walk out with healthy glowing skin and almost no downtime. That's right...no post facial purging. Hallelujah! Best of all this is an affordable treat and all products are organic. Feel good. Smell good. Look even better!

Holiday is just that-a respite from the hustle and bustle of our lives, a chance to rest, relax,…read morerecharge, and do something nice for our skin. Renae has a soothing and easy-going manner, which immediately put me at ease. She explains what she is doing to your face as she is treating it, so no weird or shocking surprises when a new lotion or exfoliant is applied. The room is dim, which I LOVE, so it is easy to just turn into goo as she rubs your arms and shoulders while the Emminence products do their magic. I received a gift certificate for my birthday, and I have been coming here ever since. And yes, as another yelper pointed out, I don't feel judged for my bad habits here. That keeps me coming back for her gracious manner, and knowledge about all things skin related! Thank You Renae!