I come here when I don't want to travel into Raleigh or Durham to go to one of the big box stores…read more They also carry the line of BGE (Big Green Egg) products - a huge plus, but their stock is limited. It's difficult to suggest they are competitive when their stock is limited to empty slots for what might be competitively priced items and large selection of higher priced items. As Angela pointed out, the staff isn't particularly proactive about finding out when items will be re-stocked or helping a potential customer find what they need. I cannot remember how many times I've walked in here only to walk out empty handed because I could not find what I was looking for and there was little or no help from staff. If the savings (extra gas and time vs price tag of items) is worth it for me to head to a big box store, off I'll go. Latest example for me was stopping this past weekend to find a new faucet for a bathroom sink. There were only one or two brands available at this T&C location, and nothing on the shelf under $40. That's not to say there wasn't something priced under $40, it just wasn't in stock. Off to the Big Blue Borg box store I went and found exactly what I was looking for, for about $25. That's more than enough of a difference for me to shop at the big box stores. For small items, T&C isn't a bad place to stop, for specific home projects that might end up in a higher price range - it might be wise to do some www research before stopping in.

I really like this store a lot! It's decorated so neat on the outside and when I walked in a very…read morepretty sweet young cashier named Kelsey, greeted me immediately and asked if I needed any help finding anything. The staff was just really friendly and they all were very helpful in helping me find what I needed and were knowledgeable about where everything I needed was located and what I needed period! I also really like that they have a pet friendly store. They have a pet cat named Stanley and he was beautiful and so sweet! I went back out to my truck and brought my little dog back in and the cashier even gave him a treat! The store is also very nicely decorated on the inside with all the beautiful Christmas trees! Really really like this store and it's staff! It's also very easy to find what you're looking for, very organized!

Excellent customer service. If they don't have it, you may not need it. Everything from plants to…read moretools and beyond. Local pantry items, great gardening options, decor, etc.

They sell stainless steel washers that are magnetic. The S/S nuts are non magnetic. They should…read morecheck their suppliers quality better

I came in to have my key fob replaced since my previous one broke from a long drop from the third…read morefloor onto the cement. The key itself still worked but the fob replacement was needed. The staff at Ace helped assist me with ensuring the new fob was programmed and working properly before I purchased it. The staff here are pleasant and professional. Job well done. Now no one can assume my vehicle predates key fob options.

Great experience here and great customer service too, Ace is my go to for B&B charcoalread more

Amazing Service Professionals !!!…read more If you want the "old-world experience" of a local hardware store with Southern charm and politeness ... you know, like REAL customer service ... well this place has got it!! PLUS!! It has a US Post Office remote location right in the store!!! Same service as above ... but for the POST OFFICE!! Please ... only one thing to add ... a DMV Tag Office. That would make you guys and gals fix most of my life.

T&C is my go-to specialty hardware store, as opposed to the HD and other megastores. I like the…read moreproduct selection and the staff are always friendly and informative. It has a small town local hardware store feel and is always immaculate. BONUS: There is a full service US Post Office at the rear of the store! Check it out the next time you need anything from serious tools to pet food to every shade of spay paint imaginable.

Step to the cooler get a Coke Cola and sit with Charles and others depending on the time. If you…read moreneed something Dale will take you to it or tell where to get it. Best community store you're gonna find

Awesome place! I just needed a few washers and really didn't want to drive 5 miles to Lowes for…read morethat. This place is 5 minutes from my house so I gave it a shot. I felt like I had taken a time machine instead of my car. There were 4-5 old timers in there shooting the breeze and the guy working there got me exactly what I needed. I'll definitely be going back, and may hang out with the gentlemen passing the time. My grandparents are long gone and I think that generation has lots of knowledge we are on the verge of losing.

Not sure why anyone in Wake Forest would buy their grill anywhere else. Stopped in to check out…read moretheir grills and was immediately greeted by someone who knew everything there is to know about the grills they were selling. I settled on the Traeger Ironwood 885 within about 10 minutes. Was able to take advantage of a Father's Day sale as well. They included two bags of pellets and delivered it to my house the next day already assembled for no extra charge. The delivery guys walked me through every step on how to use the grill. Not sure many places would do any of that. I imagined I'd be sitting here all day just putting it together. Nope. Just sitting here having a beer thinking about what's for dinner!

This shop is not only a helpful hardware store, but also a gold mind for gifts!!…read more We stopped in for some bird seed and took down ideas for multiple upcoming birthdays. Their spice selection, beard oils, wind chimes, and unique kids toys are some of the gift ideas we noted. I will definitely be back for both practical and shopping needs! The staff were also super friendly.

This was an older style hardware store where everyone knows whay they're taking about and has…read moreeverything you can need. It's the kind we had back when they were experts and you could trust their word even though it wasn't a huge place or fancy. Honestly it was nice to find this store because it's nice to talk to someone who isn't trying to make a sale by ripping me off. They may not have it in stock but they can get anything quickly and with fair prices. I prefer ro support small businesses because years of expertise come with the service instead of a clueless zombie that will give you anything to shut you up and get you to leave. I didn't need anything specific today but I know where to come I if I do. Very helpful and friendly staff.

Probably the rudest staff I've ever dealt with at a small business. Unfortunately, they were the…read moreonly one's in the area that could help with my immediate need.

Burke Brothers Hardware has saved the day on a few occasions. My coworkers swear by them so I…read morestarted stopping here when I need something. I bought a saucer sled here before a winter storm a few years ago when everyone else was sold out. The staff is knowledgeable and always willing to help out. There's no such thing as a dumb question. Recently, I stopped in for a large gas container, but they only had small ones. They did have many other items needed for a storm. They are worth the visit for your next project!

Always attentive to your needs. Knowledgeable team members…read morewith helpful approach to my questions. They usually have what I need but not always given the smaller size of the store. Not the lowest price but I find Value in their service. Great place to refill your gas grill propane tank, too!