I want to start this review by saying I'd been a loyal customer for almost 3 years and they lost me…read morefor shady business practices in the cash-grabbiest of ways. This has nothing to do with my perfect angel aesthetician and everything to do with the rude woman Bethany who was working the front desk. I had a monthly membership and have spent thousands with Chateau Glow. After my terrible experience, they did nothing to attempt to retain me or rectify the problem at hand. Yesterday, I came back to Chateau Glow after taking a break in my membership when I had to cancel my appointment in April to deal with a sudden death in my family. I spent $720 on a laser facial package for 4 laser facials in the winter and was alternating between laser and my member voucher until the package was used up (or so I thought). My last appointment was a laser facial, then when I came back to book an appointment, I was automatically booked for a laser facial without having asked for one and was expected to pay the cost of a one-off laser facial, a whopping $350 (minus 20% member discount) out of nowhere after nobody notified me of my package being used up or there being an additional charge in any of my confirmation emails, despite everyone blindly insisting that it was listed within the appointment confirmation emails. I've since checked 5 times to make sure I'm not going crazy, it's not listed. And if by some miracle it is listed, it sure is well-hidden. "The best they could do" after totally blindsiding me was applying one of my vouchers and leaving me out $125. Bethany at the front desk just blankly stared at me and insisted over and over again that I was wrong about the confirmation emails not containing the additional cost, eye-rolls and sighs all part of the A+ customer service experience. After emailing to notify the team of my bad experience and subsequent membership cancellation they did nothing to try to retain me and maintained the same confirmation email story. This business doesn't care if you spend $5 or $5,000 so long as they get their money.

I had a hydra facial with derma planning as my treatment. I really enjoyed my experience. It was…read morevery clean and relaxing. I just noticed most skincare spas use black bar type device that the client lies under. I guess that replaces the steam machine. I was wary of breaking out but I did not at all. I am happy the esthetician text me to check on my skin. I have curly textured hair and I was afraid of ingrown hair or pustules Anyhow it is best to become a member because it is $140 monthly I paid close to $200 for my first time visit I feel so encouraged to try more spas for facials

Hazel does my classic lashes and I love it every time!!!…read moreWill be trying out the facial services next.

great service. quality skin care treatment. The owner, and employees are all great. The…read moreenvironment is luxury through and through. I would recommend this spa to every who is into skin care.

Highly recommend!…read more I've had my fair share with other Facialist's in the Ridgewood area and I must say Edith is definitely the Facialist to come back to. I got the hydro facial with a microdermabrasion and I've never seen my face feel so glossy (in a good way). The microdermabrasion is what made my face look so radiant (slightly resembles the Korean "glass face" trend). You'll come out of the facial feeling so relaxed and rejuvenated.

I have very sensitive skin and am particular about where I get facials in fear of further breaking…read moreout. I have been to Edith three times and every time has been exceptional. Edith provides personalized care and will check your face to identify and treat problem areas. This is my go to place!

EDIT: they create FAKE REVIEWS to combat real reviews that are negative & related to INFECTIONS…read moredeveloped! (scroll for info at the end of my original review.) ------- ORIGINAL REVIEW: Yeahhhh.. this place isn't it lol. For context I'm 25F, just moved into the area. This happened a few weeks ago but it just popped into my head recently. Hole in the wall massage/spa places are so hit or miss. Honestly I accidentally booked through them for a 60min back massage thinking it was another place that I actually liked that is also in ridgewood (it was "Mosa Spa"; you can book on their website so you know exactly what you're paying for before hand.) During the massage the woman asked me multiple times if I wanted soft or heavier pressure, and each time I said soft very loud and clear, since my head was face down for the massage. Fast forward to the middle of the massage and she's standing on my back. Like actually standing. And it wasn't brief. I know this is something people do in general, like at home, but it seemed extremely unprofessional since she didn't ask first before doing it, and I had already said "soft pressure" not "please put your whole body weight on me in one place." I also know that 60min massages usually involve flipping around to have the front part (arms, legs, head) massaged about halfway through. She must have mistimed and I flipped over and then 10 minutes later her timer went off and the massage promptly ended. When I was filling out the receipt for the tip, the man at the counter pointed at the dotted line and said "Tip." (not as question. also extremely rich considering the quality of the experience.) I never write reviews because I am so lazy; I guess this is where my laziness gets me so I can't complain (too much) - but I can warn: If you have a small budget for pampering yourself, either go to another massage place like Mosa with similar prices, or bite the bullet and splurge on an actual spa/bathhouse (NYC & brooklyn have plenty.) Or get a facial at the Glowbar locations for 30min under $100. Or get your nails done! I felt super disappointed because I don't have a lot of money for this kind of stuff, and blew it on a very uncomfortable experience. Good luck lol. -------------- Edit: I didn't look at the other reviews before visiting since I thought I was going somewhere else, but after I posted THIS review, i read someone else's who said they got a SKIN INFECTION twice?? And weirdly enough they posted a second 5 star review saying they loved it and to tip the masseuse $1 per hour (so like $30-60 extra) and that their "old review" was an assumption and they shouldn't have posted it. I clicked on the account of the second reviewer and they're two different people under the name Daniel I. First review about skin infection is real, the second 5 star review is fake and from the company. That's actually crazy.

Don't be discouraged by the small entrance on the street. You climb these stairs and arrive at a…read moreclean and pleasant reception area. I did not have an appointment but was taken in right away at 4pm for a 90 minute massage. Peter was my therapist. I was concerned at first because he did not ask me what kind of pressure I preferred but I didn't have to worry. The pressure was just right. He even used hot stones toward the end. Price was very reasonable. I will certainly go back!

I booked last minute and went in kind of blind since the website doesn't show anyone's work -- so…read moreyou're basically guessing who to book with. I'm a guy and not sure how often they do more masculine-leaning designs, but they really nailed it and knocked it out of the park with this one. I brought inspo pics for a gel design, but there was a bit of miscommunication and the design wasn't coming out right. That said, before we even got there, my nails looked so good -- super clean, crisp, and perfectly shaped. Even without polish, I would've been happy leaving like that. They had another manicurist, Dolker, step in and she completely turned it around. She checked in with me on each nail and executed the design way better -- I left really happy. They also took $15 off, which I appreciated. The manicure itself lasted almost 4 weeks with no chipping and I kept getting compliments. One tip: bring cash for gratuity -- otherwise it's Venmo only, but there's a bodega right across the street if you need it. I'd definitely come back -- just booking with Dolker next time. The salon is really cute too.

I'm so disappointed in the quality of gel. I went in for a gel manicure / pedicure expecting it to…read morelast at least a couple of weeks, but it started chipping within just a few days. For the price they charge, the quality was nowhere near acceptable. Within 3-4 days, multiple nails were already lifting and chipping, which completely defeats the purpose of getting a gel manicure in the first place. I won't be returning, and I wouldn't recommend this salon if you're looking for a long-lasting gel manicure. :(

500/5 stars. Book…read moreKentaro immediately. Kentaro is a hair genius. The price is fair. The service is immaculate. The salon is peaceful. I love a dry cut. If I lived in Williamsburg, 87 would be my forever hair salon.

I came here on a recommendation from my cousin and I was NOT disappointed. The salon is so serene…read moreand the products they used smelled sooooo good. Akane cut my hair and she was so sweet and nice. I had researched their stylists before booking my appointment so I knew I would be working with someone who matched my style. I brought in a few photos from her Instagram that matched what I wanted to do and it came out perfect!!! I'll definitely be back.

These reviews are ridiculous-- no they can't speak English but they do understand when you speak to…read morethem in English. Full set, gel manicure, pedicure, whatever it is-- they will understand you! Have a design in mind? bring them a picture or chose from the many designs they have on display. Full set of tips, pedicure or gel manicure for $12 mon- wed and $15 any other day-- you can't go wrong! It is not a fancy spot by any means, but they do a decent job. The ladies are also very nice.

DO NOT GO HERE! I…read morefollowed my nail lady here and it was the worst thing I have ever done. One week after putting on a new set, I got a call from her asking for me to come to her house because she needed to see my nails right away. That night she removed the set and my nails were completely destroyed. They use subpar products that will end up eating your nails - and left me with few and on two fingers only one layer of nail left between my nails and my finger. It was the most painful recovery of cracking, bleeding, and just horrible nails. They offer a really cheap price - but in this case - it is way to good to be true.