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    Williamsburg Beauty Spa

    3.8 (71 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 3 weeks ago

    Services - Williamsburg Beauty Spa

    Waxing

    Williamsburg Beauty Spa Photos

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    Zachary R.

    The worst experience I've ever had in a salon. I would like to note that I have never felt the need to download yelp but thought people should know how they treat people of color and/or people in the LGBTQ community. I was given a gift certificate to this spa but when I came in on 10/15/18 I wanted them to treat me as a new customer. I came in and inquired about a gel manicure, the manicurist had dark brown hair and responded that they do not do gel. She was very blunt and did not offer any alternative. I asked, "what do you do?". She responded saying "shellac" which is a type of gel... I said okay that would be fine. She asked if I currently had gel on my nails and I said yes. She then tells me I would have to go to a different salon to get my old gel removed and then come back to her for my manicure. I was appalled and asked her why? She tells me she doesn't really know how to remove gel, I proceeded to ask more questions and she then says she can do it, it just takes time and that it would be an extra $15 to remove. We make an appointment and I told her I would go to a different salon to get my gels removed since she originally said she didn't know what she was doing. Hours later I came back for my appointment with my old gel removed and Gosia the owner and the manicurist with dark hair were there. Gosia was very confrontational and aggressive at first. I explained to her that I have never had a business tell me to go elsewhere for a service they provide and told her I was offended. I felt like the manicurist should have told me that it would take however long and the price associated with the service. After going back and forth Gosia defended her employee and said she was a nice girl and she has been working there for years and they don't know what's on my nails. She acted as if they only remove gel when it's their product because their gel is higher quality. After trying to explain to her my experience she brushed the conversation off with an apology that felt disingenuous and like it was just a necessity. Gosia proceeded with my manicure and asked what color I wanted. I wanted gold chrome but she only had silver and rose gold so we went with silver. During the manicure, Gosia took her time and I thought she was doing a great job until the end. After 2 coats of clear, 2 coats of black, and a coat of clear, is when they put the silver chrome on top which is about the normal procedure for chrome. Each coat goes under the UV light. After putting the silver on she put a clear coat on and I went under the UV again. After this we are almost finished until she starts cleaning my nails with alcohol and the chrome starts coming off! Gosia panics about the silver coming off and then tells me "It's because of your old gel you had on before. This is a waste of my time". I couldn't believe she actually said I was a waste of her time. I told her that my previous gels we're grown out a lot and there had been no gel near my cuticle and yet the chrome is coming off there. She proceeded to tell me "I've been working in nails for 30+ years and now you are telling me what the case is?". She put the UV lamp down and slammed some plastic finger clamps in front of me and said she was going to start over. I said "No, can you just add more chrome and another top coat because I don't have the time"(it had been 2 hours at this point). She said okay and did just that. After she sent me to wash my hands instead of cleaning with alcohol. Once I finished Gosia asked to look at my nails twice and I showed her. She looked up at me each time for my opinion and I was silent. She then told me that the manicure was free of charge because of my experience and did not try to clean up my nails. I walked out looking like the 1st attached picture. The silver started chipping off within 24 hours like the 2nd picture. My friend went back to the shop days later to get a refund for the certificate and expressed her disappointment in the salon. Gosia told my friend that I gave her a difficult time. I would not recommend this shop to anyone.

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    3 years ago

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    7 years ago

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    5 years ago

    Business owner information

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    Gosia B.

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    4 years ago

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    9 years ago

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    5 years ago

    Great facial, terrible customer service. Not COVID-safe (no masks worn by facialists).

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    Gosia B.

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    10 years ago

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    7 years ago

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    8 years ago

    This place deserves zero stars. My skin has been terrible since leaving. My tech left the room for about 90% of the time. Worst place ever

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    9 years ago

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    7 years ago

    My skin looks amazing and I look 10 years younger thanks to Wburg Beauty Spa. I love everyone there. Best place ever. Thank you guys!

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    12 years ago

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    Page 1 of 2

    Ask the Community - Williamsburg Beauty Spa

    Review Highlights - Williamsburg Beauty Spa

    Gosia was incredibly thorough, leaving no pore uncleansed and the entire experience felt amazing.

    Mentioned in 12 reviews

    Read more highlights

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    European Wax Center

    European Wax Center

    3.2(12 reviews)
    0.4 miWilliamsburg - North Side

    I would give five stars but management is not the best so I took off one…read more I have been a patron at this location since it opened two years ago (literally visited the weekend it opened). Prior to this location, I was a customer at the location near Union Square for about 4 years but thankfully, the Williamsburg location is closer to my home so I switched. I started out going to Shivani who went out on maternity leave and recommended Emely so I have been going to her for over a year now. Emely is amazing! She's very good at her job but she's also friendly and attentive. I have made it clear that the products aren't the best for my skin so I only buy the body butter. As a result, she does not push me to purchase products which can be frustrating to constantly have products pushed on you. If Emely leaves, I'm going wherever she goes!

    Very professional staff and all rooms are individualized and private for the customer. What is so…read moregood about this place is that they do no redip sticks at all like those other salons I be seeing redipping and using scissors and tweezers without dipping into the blue alcohol. This place is very sanitary and everything is new and disposable. Their scissors and tweezers are in blue alcohol so you can rest assure. Staff attended me was very professional and fast at what she was doing. I had to get some hair off and she did it alright. There were some hairs that couldn't come off due to ingrown hairs and a short length. She did tweeze some of them after waxing. They put baby powder on before you get into the waxing. Afterwards they apply cream. Luckily my skin isn't red when they finish the procedure so they do a nice job.

    Photos
    European Wax Center
    European Wax Center
    European Wax Center

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    Williamsburg Beauty Spa - skincare - Updated May 2026

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