UPDATE..... took the car to another mechanic, Outlaw never replaced the valve cover they destroyed as they stated they did. They placed epoxy around it and claimed they replaced it..... WOW!!! AGAIN, DO NOT USE THIS SHOP IF YOU VALUE YOUR VEHICLE!!
Only giving one star because you have too! If you value your car do NOT use this shop! Stated they worked on Mini Coopers, the car was fine absolutely zero issues other than the check engine light was on, took the car to them to get a diagnostic and they stated it needed 2 oxygen sensors and 2 solenoids. When they called to say the car was ready they stated all lights were off and car was running great. They mentioned they did break a line of some sort while changing the parts but they had repaired it. When we picked the car up lights were still on and it was smoking terribly. Wasn't doing this before! They stated they had gotten some oil on the motor to drive it and it would burn off. When arriving home we looked under the hood and the car was on fire. We called the shop, they came and had the car towed back. We had to constantly call and try to get answers about what was going on with the car, our calls and texts were repeatedly ignored. Called from a number they didn't know, and guess what........ they answered immediately!!! They finally called and stated there was a whole in a valve cover. Weeks go by, not a word, our calls and texts again go unanswered. After over a month they finally say the car is fixed and the valve cover has been replaced. Pick up this morning, drive home no lights. Still a little smoke, get back in it later on, multiple lights on, and the hood will not open. After finally working for awhile we get it open, they had broken the hood latch and car is in worse shape than it was before!!! This place is a JOKE!!! Again..... if you value your vehicle do NOT use this shop! They absolutely do NOT know what they are doing and will lie and say they do!!!!!!! read more