I was a female traveling alone this morning- in my way home to Atlanta. I had been having trouble…read morewith one of my tires for a couple of weeks. Of course the tire pressure light came on today in very rainy weather. I looked on my phone for the closest tire store, and Pisgah Tire came up. I went there and was greeted and taken care of immediately. They were so kind, checked my tire, sent me safely on my way and didn't charge me anything. I can't tell you how much I appreciate that sort of customer service. It's frightening to have car trouble in bad weather when you are alone and away from home. Can't recommend those fellows enough! Really nice folks.

Warning! A Plus Tire & Alignment Inc. located at 21 New Clyde Hwy, Canton, NC 28716. Phone (828)…read more648-7974 or Singleton's Automotive, LLC. located at 55 New Clyde Highway Canton, NC 28716. Phone (828) 648-8300 they do and/or support poor and shoddy Auto repair work and they don't stand behind their work. These companies are both owned by Art Singleton. I replaced the exhaust headers on my truck and needed to have the exhaust pipes reworked. The reason for this was because the exhaust was no longer in line with the new exhaust headers, being that they were a different brand. I just happened to take it to A Plus Tire & Alignment Inc. in Canton, NC because I passed by it on my way back and forth to work. This made it convenient as I was able to drop it off on my way into work and was able to pick it up on the way home. Here's where the problem comes in on July 3, 2012. After driving the truck off and on for approximately four or five months, when I went to crank it was making an awful sound. After one more attempt to crack it and it making that same sound I surmised that the sound was the starter grinding against the flywheel. At this point I crawled under the truck to find that the starter was about to fall off. Due to it not being bolted tight it was at an angle therefore grinding into the flywheel. This grinding in turn broke several of the teeth on the flywheel off in several different places. I know that this problem was created when A Plus Tire & Alignment Inc. worked on my exhaust system because they had to move the starter out of the way to make it easier for them to access the area of the exhaust that they were working on. I originally had personally put the starter on the truck on September 1, 2010 which I verified by the date of purchase at the auto parts store on their records. I actually changed it in the parking lot of an Advance Auto Parts store because the starter was going bad and wasn't engaging to start the engine consistently. I have done quite a bit of mechanic work over the years and have actually rebuilt several engines myself. This being said know how to put on a starter and tighten the bolts properly. There was no problem for over a year and a half until A plus Tire & Alignment Inc. worked on my vehicle! I don't like taking my vehicles to Auto Repair Shops, preferring to do the work myself because of this type of thing but I don't have the equipment to exhaust systems. Therefore I was forced too. When I called and spoke to the manger, whose name is Keith Wilson and explained the situation he scoffingly made a statement about loss bolts taking so long to work out over what he made out to be such a long period of time (the approximate five months since the work was preformed). He then ask for my phone number so that he could call me back after he checked with his employee that did the work, which of course denied having removed the starter. He then told me to bring it down there so that he could take a look at it. The next day which was today 9-14-2012 I took it down there and showed him (Keith Wilson the manger) the receipt for the starter that I installed on 9-01-10. He proceeded to tell me bolts sometimes work themselves loss, this after scoffing at the idea in our original conversation. The bolts didn't work loose in the year and half period of time before they worked on my truck! Then he stated that he spoke with his boss whose name is Art Singleton (who is also owner of Singleton's Automotive, LLC just a block or so up the street) about the problem and said "he was told to just go by what the employee who did the work on the truck word about it." This is the same employee that shoot me a bird when leaving the parking lot! The real kicker here is that these repairs, by one shops estimate is going to cost over $400.00 dollars! The truck is a four wheel drive which will require more labor to fix what they broke. What ever you do don't take you vehicle to A Plus Tire & Alignment Inc. located at 21 New Clyde Hwy, Canton, NC 28716. Phone (828) 648-7974 or Singleton's Automotive, LLC. located at 55 New Clyde Highway Canton, NC 28716. Phone (828) 648-8300 or you run a huge risk.

HORRIBLE CUSTOMER SERVICE! I made an online appointment through their website for an inspection…read more When I arrived I was told their online system "doesn't talk to them" and that there were no appointments available and their tech was "busy with a 22 hour job" and thus, couldn't do my inspection despite my appointment. why have an online appointment tab on your website if it doesn't "talk" to you!

Several years ago, I took my Chrysler Town and Country to Fletcher Automotive for its annual NC…read moreinspection and was told it failed inspection due to a leaking rack and pinion, plus a claim that I had a warped and leaking oil pan. When I asked why the oil and power steering fluids were not low and there were no signs of leakage on my garage floor, I was told it doesn't always show up like that and was advised the repairs required to pass inspection would cost more than a thousand dollars for a new rack and pinion and over $300 for a new oil pan. I asked to talk to the technician and see the leaks, and after claiming it would violate their insurance laws to do so they reluctantly lifted the van, where I saw nothing dripping with only a light oil film on the oil pan and nothing that clearly indicated the rack was leaking. I declined the repairs and took it to F&R Automotive, for a second opinion where its owner Fred Vacok (who recently passed away) reported that he found no rack and pinion leak and merely snugged the bolts on the oil pan to fix its minor leak at no charge. I then took the van to another inspection station, where it passed inspection and confirmed both the rack and oil pan were not leaking and later ran that van for an additional 20,000+ more miles before giving it to my granddaughter. It served her well in her last year of High School and into her college years. I've never gone back to Fletcher Automotive and would caution others to be wary.

I will not tell you the details of the work that I requested, but Mr. Levi looked at it and…read moreproceeded to do it right then and there and when completed it was done right and looked professional and there is no complaint about price. I am very pleased to have a business like that in our community. Thanks

I had a sudden break issue and they were the closest place they advertise. They advertise that they…read morehave you out in two hours, but it took closer to 10. They also quoted me a back breaking price that I later ran past my regular mechanic who I have been with 13 years. ( unfortunately he moved out of state). He said they were out of line. No way it cost that, even in these crazy times.

After taking my car to a different auto maintenance place and receiving non-satisfactory service,…read moreon a whim I took my car to Tio-Top Auto. I was totally pleased with the repair service from Top Top. Fast, reliable service. Competitive pricing. Friendly staff. I'll return for routine maintenance. I trust their service.

I ust moved from Black Mountain to Swannanoa, and I've driven right by this business many times,…read moreand didn't know if it was reputable from the looks of it.... All there is to go on is a little sign by the road that says "Free A/C check"... I thought I'd check them out after my new landlord and a new neighbor recommended them highly, since they are 10 minutes from me and my 2005 Prius had an electrical issue that needed to be addressed. They are professional, knowledgable, car hobbiysts (that's always good in my book), they gave me a ride back home from the shop, then came and got me when it was ready! Fair prices, high quality work, what more could one ask for? Keath, Your Handyman 404-274-1689

Dolphin has done some extensive work on my older car over the years, some that was quite expensive…read moreand I've wondered about the quality of their work as the results seem less than spectacular. I don't know much about cars in general and tend to accept what a mechanic tels me. That said, I had some necessary work done by a mechanic at Dolphin automotive the week after hurricane Helene came through. All the other local auto mechanic shops were destroyed or out of service due to lack of electric and water service. I was charged $95 for diagnosis (? I already knew what was wrong with the car) plus $95 for a switch (??) and $95 for labor. My car ran just fine when I drove it into Dolphin's station that day. After the work was done, which by the way, did not involve the engine, the car started missing badly as soon as I drove out. Back at the mechanic, told me a part had been broken and I needed to replace the entire assembly. Denied having broken the part, which I find hard to believe. Why would my car run fine before they worked on it, to not run afterwards? As I stated before, Dolphin mechanics have worked on my car several times and have done an ok job, nothing outstanding. I now suspect they pad their invoices but can't prove anything, just like I can't prove the worker broke my part. However, after this last incident I will no longer patronize the shop and will not recommend them to anyone I know.

I was about 50 miles from home when my car's a/c starting blowing hot air. I stopped by Burwell's…read moreand spoke to Kenny. Right away he said he would check it to see if he could help me. Within a few moments he determined it was a bad relay switch and he put in a new one. He did not charge me but of course I compensated him, not only because he did the work, but also because of his outstanding customer service and willingness to help. I would be more than willing to travel the 50 miles next time my car needs repairs. He is honest, has integrity and goes the extra step to help his customers. I highly recommend Kenny and his company.

They were responsive and very informative. I could tell they really want to do a great job and…read moredevelop respect with the customer. The price was fair and the work completed in a timely manner.

Highly recommend this shop. My car broke down the morning of my flight. I explained the situation…read moreand they got to work right away. They diagnosed the problem and had the car fixed and running great within hours. Will absolutely be coming back here for any car trouble in the future.

Sooooo my husband took my car to a Take 5 in Charlotte to get an oil change. They forgot to attach…read morethe engine cover or whatever they unscrew at the bottom of my car in the front. So the shits been scraping the ground. This past Friday I take my car to Firestone in Huntersville to get it fixed along with a few other things. Unbeknownst to me until I hit a bump on the way to Asheville for my birthday weekend , the shit is still hanging and scraping the road as I drive. Fast forward to today. I call Coxe this morning. They're crazy busy so I don't have any expectations. I call my husband to see if his friend who owns a shop about 45 min away can get it done. He can. I dont wanna have to drive out there just yet so I bring my car to Coxe like they advised. As Cat mentioned before it may take a minute to get to my car. It's all good. I'm waiting for only 2 min or less and Cat at the front desk told me they'll get to my car real soon once a lift opens. In literally less than 6 min my car is in the back. Wow! Also waiting in the lobby and the other lady is vacuuming asking me if she's disturbing me. Just friendliness and kindness all around. Then Aaron comes out and tells me that the front piece was being held up by zip ties. Thanks Firestone! Rather than telling me they need to order the parts from Honda like Aaron said, they pieced my shit together for it to just come down. Firestone in Huntersville did me dirty. I'm leaving a review there too. Aaron gave me the piece that was hanging down. Gave me the ONE screw that was there out of like 8 or so that I needed. AND THEY DIDN'T CHARGE ME!!! Thank you thank you thank you so much Kat and Aaron!!! If I ever need work done and have a visit coming up for Asheville, I'll just take my car here. I mean I love Asheville cause most everyone I encounter here are polite and kind, but this is some next level shit for me as a Black Woman. I'm typically on guard to ensure I'm not taken advantage of. Literally Aaron and Kat put me at ease.

Great Quality Work! Cheap labor is not skilled and skilled labor is not cheap. We wouldn't take our…read morevehicles anywhere else for service!

This is a fantastic auto shop ~ I've owned five Mercedes in my lifetime and kept every one for over…read morea decade. I've used multiple service centers across the SE and Appalachian Automotive is my favorite! Ryan and his team are skilled, fair and reliable. They communicate beautifully and always provide excellent service! I've used them to care for my aging Benz since 2017. I will not go anywhere else. A gem!