My Acura RDX was hit in the rear by another vehicle. The Acura dealership recommended First Aid…read moreCollision as they are the only Acura certified repair shop in Asheville. I also had bad scrapes on the side. Philip and Amanda were amazing in communication about the status of my repairs. They dealt with my insurance company for me. And genuinely patient with all my concerns. My car looks like it did when I bought it from the dealership! I am so happy with their service and professionalism. Highly recommended.

This shop is absolute garbage. Had my car for 20 days and couldn't even put it together properly…read more Failed to reinstall bolts securing the front bumper cover to the front fenders, failed to install the fender liners properly (hanging down from the fenders), left sanding marks in the base coat so it looks like it was painted with a paint brush, failed to have the alignment done after being hit at the right front fender and wheel, and has yet to call me with a replacement right headlight after installing one that leaks (first attempt was to plastic weld the headlight brackets and it was completely crooked). If you value your car at all, take it elsewhere. I thought going to a local shop would be my best bet. Boy was I wrong. Nothing but cutting corners and excuses from them. They do not stand behind their work and does not honor their warranties.

These folks are super friendly and efficient. After a car accident I took my car in for an…read moreestimate. They were kind and helpful. (I was in tears from the trauma of the accident). They worked well with my insurance company. They finished the repair work ahead of the estimated time quote. My car is like new again!!! I highly recommend this business for car repairs. They're fair, honest, friendly, and professional. Their front office is furnished nicely...which was comforting. Didn't feel like I was in an auto repair shop. More "home-like". I especially appreciated the owner, Rodney, and Courtney (front office). This is a long-standing family business who treats you like family.

Very professional. They were able to fix some minor damage in very little time at No Charge!!read more

Took my Audi in to get scraps on one wheel repaired. They did a great job. Color matched the black…read moreof the wheel and made all the gouges and scratches disappear. Willow is the man! Plus they were just nice to deal with.

First rate service, easy to work with, very good pricing…read more I had 3 problem areas of body work, a couple in some difficult areas to work. These folks did a beautiful job and at by far the best pricing I found in checking with several shops. Great attention to detail, focused on doing no more than needed to save cost and time, and paid attention to detail. Absolutely recommend them.

I know yelp isn't widely used in Western North Carolina, but I wanna give a big thumbs up for…read moreRalph's.. Derrick is who I've delt with there and they have been wonderful as a I have delt with everything. My car was totaled and they never had issue with my car sitting there until everything was settled. They have done repair work on my parents vehicles and you could never tell it was even touched. (A tree fell on the explorer and I can't believe it looked so good, I thought the car was toast)... He does alot of higher end car and has some killer lowered Chevy trucks floating around his shop Very stand up place and when ever I am in NC and need a good body shop, Ralphs is where I go

Derrick made my car look brand new again! I got several quotes from local repair shops after a…read morefender bender caused damage to my sedan. Not only was Derrick's quote the lowest, he also offered the fastest repair time. I am very pleased with the results and am happy to recommend this body shop for its excellent quality and customer service.

My van had a huge gouge on the door and was dinged up all over. Brian fixed everything and she now…read morelooks brand new! Very pleased with Ryan's attention to detail and completing the repairs in just a few days.

My daughter damaged the front bumper of her car. Ryan fixed it reasonably without having to go…read morethrough insurance. Looks great. He was very up front about the options and risks of each option.

This is a fantastic auto shop ~ I've owned five Mercedes in my lifetime and kept every one for over…read morea decade. I've used multiple service centers across the SE and Appalachian Automotive is my favorite! Ryan and his team are skilled, fair and reliable. They communicate beautifully and always provide excellent service! I've used them to care for my aging Benz since 2017. I will not go anywhere else. A gem!

First thing to note here: pricing appears to be slightly on the high side, and there is an upfront…read morefee for a diagnostic (that does not count towards any services you may purchase from them). Note that this in no way makes the place 'bad' (you often get what you pay for), so while I can't mark them as the best of the best (very, VERY few places are), they're still good and I'd recommend them. Took my wife's 2011 Subaru here for a diagnosis on suspected transmission problems (which they confirmed). They were honest, courteous, and overall a good shop...just on the spendy side for the work to be done. (In our case, we decided not to have the repairs actually done, because no point in spending $8k+ to repair a $4-5k car). I'd still consider them worth checking out if you're having issues, because even if they don't turn out to be the right place to get the work done, they're honest, and that's worth a lot.

I have been getting my vehicles serviced and repaired at Jason's for over 30 years. I used to live…read moreright by it and would walk home after dropping my car off, now I live 6 miles away but I still only take my vehicles to Jason's and still walk home. The staff is friendly and knowledgeable and importantly cares about my wallet and always tries to save me money. A special shout out and thanks to Fred who always goes the extra mile for me and my older vehicles. No matter what your vehicle needs, trust your vehicle(s) to Jason's Auto Care. Sean

I took my car to Jason many years ago when he worked at the Amoco on Merrimon Ave. That was more…read morethan a decade ago. I called this his shop this morning to see if they could look under the hood at an issue. I was able to take it by for a quick check today - unheard of at most places. William checked it out, gave me a go for safe driving. I then talked to Fred, the body guy, about some dents and dings on the body of my car. He buffed a few scuffs off and we made a plan for some more detailed work. No charge for either guy!!!! We will take our Passat into them next week for some $$$ work and I know we will be pleased. These guys are the best! They are friendly, thorough and fair. Thanks William and Fred.

Fast, efficient, friendly and professional! Thank you so much! Now I feel safer going through this…read morewinter in this hilly terrain!

I have been doing business with Mike Byer automotive for about eight years and I would trust them…read morewith my car, my wife's car, my mom's car, etc. etc. you get the idea. If they tell you your car has a problem, you can pretty much rest assured that it has that problem. They may not be the least expensive repair shop in Asheville but the value and trust are worth far more than dickering over a few dollars. If you want someplace to take your vehicle that you know you don't have to worry about being treated properly, bring it to Mike Byer automotive.